I-Thunderbird Community Forum

I have had to replace my laptop and am trying to set up my new one with an existing outlook account on the new device.

It is a Windows 11 device.

I have used the exact server settings etc from my old lap top for the outlook account but get a variety of error messages.

I have explored the use of the Account Hub and also switched that off/on. Same situation.

I attach five screen captured images so far. The first is the version of TB. The second is the window that appears when the account tries to connect and thirdly the small pop up that appears bottom right hand corner of laptop. The remaining two show the server settings and that they passed the connection test.

Other email accounts (gmail & yahoo) have both been set up on the new device and work well.

The account worked on the old laptop and continues to do so. I have set up the outlook account with, to the best of my knowledge, the same settings. The old lap top was a windows 10 device. The new laptop does not have a third party antivirus on it.

I am baffled as to what is happening and what I should do next. Any advice would be great.

I often categorize my mail in differents files and subfolders. This morning I was checking my mail when I discovered that the subfolder "Agile Retraite' under the file called "Retraite" had diseapeared completely from thunderbird. Could you tell me how to get it back ?

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to be able to retrieve it. Any help would be appreciated. Thank you!

I made a folder and saved emails in that folder. A few days later they were all gone, empty folder. I followed suggestions on here, did the repair, erased password and replaced it, did the subscribe, and now even the folder is gone. I spent hours trying to research this and repair it and now I have nothing.

Hi! Since I've installed Thunderbird on my new computer with Windows 11, I've now twice experienced the disappearance from my inbox of a bunch of emails. Never had this before with Thunderbird. Could it be something needs doing in Settings (I couldn't find any relevant options)? The emails weren't among the newest, but they were all important.

Hello all:

After migrating to a new machine I finally have TB set up and running nicely. As I checked the individual settings and C: folders for the e-mail accounts under the server settings for each account (there are two, law and business), and the local folders (for long term e-mail storage, under Local Folders, Local Directory settings), I discovered the C: folder for the Law e-mail account is gigantic - when I check the properties in File Explorer it comes back as 331 GIG, yes, gig. More disturbing is that most of this appears to be "dark matter" that does not "show up." I total the visible files and folders inside that location and it is roughly 150 meg.

For comparison, the folder directory for Business e-mail account is only 24.9 gig, and the directory for the local folder for long term e-mail storage only clocks in at 11.1 gig.

Any ideas why the law firm e-mail account C: drive storage would be this large, with so much of it not visible?

Thanks for any thoughts.

Larry Reese

I was not receiving emails from a Comcast.net email account. I called Best Buy and they used remote access to fix the problem. That fix included deleting and reinstalling the email account. After hanging up with their tech, I notices that dozens of folders and thousands of emails from the last 12 years were gone. I called the Geek Squad back and they could not solve the problem. Are the missing emails still on my computer somewhere? If not, can Comcast recover them? Please help!

So was having problems with my email server and stupidly decided that if I deleted the account and reset everything I could get it to work. Turns out provider had a problem that has now been resolved. Today I put in the info and setup the account again now works buts I have lost all my old emails and folders. is there anyway to restore the old account information?

After deleting a large number of historical emails, including emptying the Deleted items folder, and emptying the Archive folder, Thunderbird restores a large number - but not all - previously deleted emails. Oddly the emails that are restored to the inbox are only ones from 2022. I have gone through and deleted them multiple times but they keep coming back. Any suggestions? Thanks, Simon.

Had to create a NEW MS Account and am trying to add the associated Outlook mail account. Never had a problem before. Settings are: See attachment. These are the settings given me by Copilot. Am using a newly microsoft-created app password. Been here hours trying to get this done. Have removed and added the account at least 3 times. Have cleared saved passwords again and again. Get the error at the top of the attachment again and again. ANYONE can help me?

I used to download my emails from my IP mailbox and read them later. I did this weeks ago but can't find them now. Is there a special way to access them or did I need to do something different to save them before closing TB? Several different files (directories) have not been disturbed but the main email in-box download does not have the previous download of a couple hundred emails.

When I try to add my Spectrum email back in Thunderbird, it failing to connect when I enter my password. When I go to spectrum.net, I have no trouble logging in with my password. Whaat do I need to do to add my Spectrum email.

My archive folders have gone out of order alphanumerically. I have tried right clicking the account and selecting "Reset Folder Order" but this has no effect. I have also tried moving folders manually and found that certain folders refused to move. Also after a restart all the folders I have moved appear at the end of the list of folders. This is very inconvenient as I have built up a large number of archive folders over the years. I am on the Release update channel and my version of Thunderbird is up to date (146.0.1 (64-bit)). I haven't been able to upload ab image because I get contstant error message "Error uploading image".

I have been very frustrated over the years working with tables in TB. I have now encountered a situation I can't solve.

I have a table already create in a draft message. I want to copy some of the cells from Excel into the cells of the email's table. But everything I've tried creates a new table with those copied cells. If I select the first cell of the target table, a table is create within that cell. At that point it is difficult to undo the paste or restore the table to the condition it was before the paste. If I copy tab and/or paragraph separated text it just pastes it into one cell.

Questions:

• How can I copy and paste several table items from one app to another?
• What are the ways to delete rows in a table that has had a table inserted into a cell?

An Undo will not remove the table or the 'missing' cells in the right column. Here is an example of the issue:

Hi, I did something stupid. I accidentally deleted an entire year's worth of emails. I was in the process of archiving them, and mistakenly thought that the originals had been left in the inbox. I thought I needed to re-archive them, so I deleted the copies from the archive folder, and then - this is the stupid part - emptied the trash in the archive folder. When I went back to the inbox to re-archive the emails, I realized they were no longer there. I have not compacted the folder. Is there any way to recover the deleted emails?

Hello, I have selcted the option "Expunge" under Settings -> Server-Settings -> Message-Storage. The intention was to delete messages from the server of ma Email-Provider (GMX). Unintentionally however, the result was, that instead, the Messages have been deleted from my local computer. Can I recover them? They do not appear in the Recycle Bin.

I am using Version 149.0.2 (64-Bit) on a Windows Computer.

Thank you in advance, Michael Gerkens