I-Thunderbird Community Forum

New windows 11 computer. Set up Thunderbird with gmail account and I can send and receive emails. however, when I tried to find the profile folder, I noticed there is no Thunderbird folder in the Roaming folder. I can not find it anywhere.

How can I delete a second email account folder that duplicates data in 1st folder? Folder names are as follows: prentissr@ example.net prentissR@ example.net

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

But, if I copy link and copy into browser it works fine. There is a break in the Thunderbird email to the browser. This does not happen with all links but there are about three or four that I get regularly where it fails.

I have talked to a tech guy and we have tried different things and it always comes back to a break in Thunderbird email.

How do I fix this problem?

Thank you, Monica

Hi

Why does Thunderbird want all my personal information.......??

I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info I have to provide - and frankly I'm bot going to be bullied into giving info I don't want to. I donate to Wikipedia and they don't ask such intrusive questions - so why do you? You say that less than 2% of TB users donate - this PROBABLY the reason why they don't...!

And the fact that there is no direct link to ask somebody ask question about this subject, is really frustrating.

Thanks

I'm trying to export my Thunderbird addressbook using the export function. I go to "address book"->"tools"->"export" and I get "Export Export accounts, messages, address books, and settings to a ZIP file. If your current profile is larger than 2GB, we suggest you back it up by yourself." Then it wants to export the whole thing as a Thunderbird Profile with no other choices showing. I can't seem to export the "address book" to the "csv" format which I used to be able to. Any ideas?

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being refused. Have exhausted several att agents who can't figure out why it doesn't work. One thought the server settings were correct.

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I have the Unified Folders and below, which are essentially a duplicate of the folders in the old All Folders. (See attached image) Not only is it making things confusing but I'm storing duplicate emails and it seems to be affecting performance, Thunderbird now randomly quits and restarts. So, how do I delete either the All Folders or the Unified Folders and move the few sub folders that are unduplicated into the remaining group?

I have been unable to send email messages to Gmail account holders using my thurderbird platform

 What can i do  to rectify this ?

 secondly, i also observed  that all my messages goes to people"s junk email instead of their  inbox . 
 i would appreciate a feedback

I want to turn off ALL threads in Thunderbird.

Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed, I only saw them by accident on my phone..

I have searched very, very many times to change the settings, but regardless of what I do, it doesn't help..

I have tried "View / Sort by / Unthreaded", it doesn't work.. I have tried to look for the "Organize Mail by Thread" in Settings, I cannot find it. I have spent SOOOO much time trying to find out about this, but not been successful... (It is NOT the first time this has happened!)

Can anyone help??

Befor the Firefox upgrade my in box was split in two. The top half was the messages and the bottom half a preview of the message. Now I just have one long list of emails. Please can you advise how to go back to the split screen view. Many thanks. Joe

Hello, there are several emails in my subaccounts that are no gone and I cannot find them anywhere. As there are a lot of confirming emails about holiday bookings I would be glad to get them back. All of my emails, that I put in presonal subaccounts before July 11th are no longer available. Thank you for answering. Yours Ulrike

Emails with different subjects are getting threaded together. For example, in the attached snapshot, why are the emails with subject "Bid S011090833" getting threaded under "Hein Revised Hall Bath..."?

Perhaps I don't understand how Thunderbird determines messages have a common thread.

Using Thunderbird 115.4.1 (64-bit)

I use Thunderboard on a PC and googlemail on an iPad. On TB, there are 2 tabs - Sent and Sent Mail. Their contents differ but should be integrated under one name but messages sent from the iPad land in Sent Mail, not Sent.

I thought this TB and Gmail could be synchronised? How??

In certain instances, I can no longer copy/cut from Cardbook notes. This happened in last few months. I just have time now to post the problem. I know since then Thunderbird had updates and so had windows. I am on Thunderbird 128.5.2esr and Windows 11 and firefox 133.0.3 I used to be able to select a word or many words and then right click. Then copy or paste would show up as option in a list. Now no list shows up. But control c and control v sometimes works. If I control c and control v within the note that works. I can copy from something like Word and control c and paste using control v and vice versa. But if try control c in notes and then control v in website that does not work. And that is what I use most.

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archiving. Have been using Mozilla for years on a Surface laptop (windows 11), Cyberpower desktop (windows 10), and Android Note 20. I've downloaded Thunderbird and it is working fine. Where can I find user training videos for Thundbird, especially archiving? Are there other ways besides on-line gifting in which I can contribute to the research that makes Mozilla and Thunderbird possible? Thank you.

for years I have used Thunderbird, and during that time have replaced serveral old pc/laptops. My new laptop when trying to open Thunderbird asks for a password. I have no record of that anywhere!! So how do i create a new password or gain acess to use Thunderbird. Im using Windows 11

After recent update, TB seems to have created an extra account. My account has name <myemajl> and ends in ".com". New acct has same name but ens in .com_2. That's why I think TB created it. Which do I delete and how