Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Changes in 68.9.0?

Hi all, First of all I dont remember the previous version, I have automatic update I used TB this morning and everything was perfect as usual, then this evening I was pr… (funda kabanzi)

Hi all, First of all I dont remember the previous version, I have automatic update I used TB this morning and everything was perfect as usual, then this evening I was prompted for new accounts as it was a first intallation. Downloaded the last version but nothing changed. Moved ./thunderbird in another location and created the new account as required. Then copied the old data in the new ./thunderbird. Re-run TB and, again, was asked for new account setting. Any idea? Thank you in advance paps

Asked by paparucino 3 emasontweni adlule

Last reply by paparucino 2 emasontweni adlule

thunderbird not saving account settings

Hi - I use thunderbird for email on a mac. I have been having a problem for the last 3 months. Every time thunderbird is closed, the email settings are erased. So when… (funda kabanzi)

Hi - I use thunderbird for email on a mac. I have been having a problem for the last 3 months. Every time thunderbird is closed, the email settings are erased. So when I open the program, I need to always re-enter / set up the account. I have 2 other computers, one a mac, and this does not happen so I must be missing a checkbox/selection somewhere but I can't locate where that must be....

Asked by erin.freer.ef 1 inyanga edlule

Last reply by Matt 1 inyanga edlule

Thunderbird is completely blank.

Shows menu bar at the top (File, Edit, View, etc.) Shows "Home" Tab. and shows Mail Toolbar. I can use the search box to search my emails and it finds them. I've tried sa… (funda kabanzi)

Shows menu bar at the top (File, Edit, View, etc.) Shows "Home" Tab. and shows Mail Toolbar. I can use the search box to search my emails and it finds them. I've tried safe mode - doesn't work; deleting sql lite db index - doesn't work.

Asked by markusallen 3 izinyanga ezidlule

Last reply by hughd 1 inyanga edlule

68.7 says incompatible with shared 68.8 profile

I share a profile between windows and ubuntu 18.04 boots. WIndows automatically upgraded to 68.8; Ubuntu is still at 68.7. I can no longer use it on Ubuntu, because it … (funda kabanzi)

I share a profile between windows and ubuntu 18.04 boots. WIndows automatically upgraded to 68.8; Ubuntu is still at 68.7. I can no longer use it on Ubuntu, because it says 68.7 is an older browser. I see nothing in the 68.8 release notes indicating profile changes. I'm wondering if there is an incompatibility, and more importantly how this can be worked around.

Asked by khwilliamson 1 inyanga edlule

Last reply by Stans 1 inyanga edlule

When I upgrade to 68.6 I lose access to local folders after exiting Thunderbird. Retrning to 60.9 the local folders are accessible.

I am running WIN10 operating system with a SSD Disc(C) for operating system and programs and Disc(D) for all user data. When I upgrade to 68.6 local folders are accessi… (funda kabanzi)

I am running WIN10 operating system with a SSD Disc(C) for operating system and programs and Disc(D) for all user data. When I upgrade to 68.6 local folders are accessible initially. When I exit Thunderbird and then re-open Thunderbird I lose access to local folders. This has been happening since version 68 was released. Returning to 60.9 the local folders are accessible once more.

Asked by Alex 2 izinyanga ezidlule

Last reply by sfhowes 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Can't open Thunderbird; getting this error message: Your Thunderbird profile cannot be loaded. It may be missing or inaccessible. What do I do

Turned computer off for the weekend. After powering up computer, I'm now getting this error message when I try to open Thunderbird: "Your Thunderbird profile cannot be l… (funda kabanzi)

Turned computer off for the weekend. After powering up computer, I'm now getting this error message when I try to open Thunderbird: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible". I've restarted the computer several times with no change. I can find the Thunderbird files, but can't see a way to access them. What do I do???

Asked by mcwv 9 izinyanga ezidlule

Last reply by convey87347 5 izinyanga ezidlule

  • Kusonjululiwe

Local files are no longer accessible in new Thunderbird

Using Mac Catalina. With Thunderbird 68.3.1, all my local folders vanished from the list, and when I look at the settings connected to "Local Folders" it says that it is … (funda kabanzi)

Using Mac Catalina. With Thunderbird 68.3.1, all my local folders vanished from the list, and when I look at the settings connected to "Local Folders" it says that it is a special account with no identities associated. I can't delete or change settings on Local Folders; I tried various modifications in profiles, but nothing seemed to work; I tried editing the "FolderTree.json" file in the profile, which lists some of the local files as belonging to "nobody", but I couldn't alter it in TextEdit either. When I log in using Terminal, I can see all the local files and open them, but I can't add any new files and it still says that no identity is associated. Should I try to set up a new profile, and if so, how?

Asked by zetzel 6 izinyanga ezidlule

Answered by sfhowes 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Thunderbird reset itself to its original state (profile)

When I launched Thunderbird this morning, it was reset as if it was the original download & install. My account settings were gone and all messages were gone, the app… (funda kabanzi)

When I launched Thunderbird this morning, it was reset as if it was the original download & install. My account settings were gone and all messages were gone, the application was a clean slate. I did not reset the application & I am the only user of the machine it is installed upon. Is there a way I can recover to the previous state? Thank you.

 Application Basics
   Name: Thunderbird
   Version: 60.6.1
   Build ID: 20190325011617
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.6.1
   OS: Windows_NT 10.0
   Multiprocess Windows: 0/0 (Disabled)
   Web Content Processes:
   Stylo: content = true (enabled by default), chrome = true (enabled by default)
   Enterprise Policies:
   Google Location Service Key: Missing
   Google SafeBrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Crash Reports for the Last 3 Days
 All Crash Reports
 Extensions
     Name
     Version
     Enabled
     ID
     Lightning
     6.2.6.1
     true
     {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Security Software
   Type: Name
     Antivirus: Windows Defender Antivirus
     Antispyware: Windows Defender Antivirus
     Firewall: Windows Firewall
 Graphics
     Features
     Compositing: Basic
     Asynchronous Pan/Zoom: none
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b217)

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     WebGL 1 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7700 Series Direct3D11 vs_5_0 ps_5_0)
     WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.f474fbb607e0)
     WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b217)

EGL_VERSION: 1.4 (ANGLE 2.1.0.f474fbb607e0) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses

     WebGL 2 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7700 Series Direct3D11 vs_5_0 ps_5_0)
     WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.f474fbb607e0)
     WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
     WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Off Main Thread Painting Enabled: true
     DirectWrite: true (10.0.17763.168)
     GPU #1
     Active: Yes
     Description: AMD Radeon HD 7700 Series
     Vendor ID: 0x1002
     Device ID: 0x683f
     Driver Version: 22.19.677.257
     Driver Date: 9-22-2017
     Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
     Subsys ID: 04351043
     RAM: 1024
   GPU #2
     Diagnostics
     AzureCanvasAccelerated: 0
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: cairo
     Decision Log
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     D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
     DIREC

Asked by Derrick.White 1 unyaka odlule

Answered by christ1 1 unyaka odlule

  • Okugcinwe kunqolobane

a profile was lost because of the upgrade to latest version

Thunderbird upgraded to the latest version and as a result, all of my profiles disappeared. I tried reentering my server settings for my main profile and couldn't get it… (funda kabanzi)

Thunderbird upgraded to the latest version and as a result, all of my profiles disappeared. I tried reentering my server settings for my main profile and couldn't get it working. I reverted to the previous version and all of my secondary profiles are working, but not the primary one. I sure hope it wasn't permanently lost!!!

Why would you not accept a previously working profile when updating or at the very least warn that it would not be usable under the new version and might be lost????

UPDATE: I checked the files related to the missing profile and they appear to be present, but I can't figure out how to connect to it, why ThunderBird no longer does so and how to fix it. All my other profiles are working, just the profile I attempted to use with v60 does not work even after reverting to the previous version.

At present, I am still using POP. Once I (hopefully) have everything working again, I plan to convert to IMAP. All my profiles & accounts are configured the same way (incoming - pop.[server_name].com, STARTTLS, normal password; outgoing - smtp.[server_name].com, STARTTLS, normal password). I know, this is a very primitive setup, but it worked nicely for my needs and as I said, I plan to upgrade to IMAP and increase security once I get this issue resoloved.

If you need any additional info, just let me know.

Thanks

Asked by waynep673 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Okugcinwe kunqolobane

I have been using Thunderbird for years, but when I opened it today, it is offering to set up a new account as if I am a new user.

None of my four email accounts are showing. My address book seems to be the only thing that is still accessible. All worked perfectly yesterday. No apparent reason for th… (funda kabanzi)

None of my four email accounts are showing. My address book seems to be the only thing that is still accessible. All worked perfectly yesterday. No apparent reason for the missing accounts.

Asked by pcwatson 2 iminyaka edlule

Last reply by pcwatson 2 iminyaka edlule