I-Thunderbird Community Forum

I changed my Gmail password and Thunderbird asks me to enter the new one, however, it displays my email address with a lit 'Next' button but the button doesn't take me to the next screen to allow me to enter the password, it just flashes, no matter how many time I click it.

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have used the mail program for years without this problem. How do I fix it?

A while ago my long-time hotmail account stopped working on two computer with windows 10 and one with windows 11. Last night, I looked up an article that said I have to use Oauth2 instead of normal pw. I made that change on the windows 11 machine and a popup occurred that wanted the number from the google authenticator on my phone. I gave it that and it checks mail now just fine.

This morning I went to one of the Windows 10 machines and did exactly the same. I tried some different server names online and tried some, but after a while I started getting a little window that asked my email address and pw. I put my hotmail address in and got this message:

Microsoft Accounts or personal email addresses don’t work here. Make sure you enter your work or school account (e.g. user@contoso.com). If you want to reset a Microsoft Account password, click here.

Now this is the very same hotmail email that worked on windows 11 with the same server settings last night. It still works.

Now, on the windows 10 machine with those same settings, I get the blank extra window. The extra window appears, does not populate, and disappeared.

It is: https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=redacted@hotmail.com

I had no opportunity to do what worked on the windows 11 machine just last night. I cannot check mail on hotmail on this windows 10 pc. I took all the updates available to Thunderbird and firefox. TB is 115.11.1

I'm stopped. Why would it work on one pc and not another? Oauth2 on the windows 11 asked for authenticator. On the windows 10 it never asks.

Our app sends an email advising the specified individual to note a series of images presented in three rows of nine. The rows display in Gmail via Windows->Chrome, via Android, and iOS with a Yahoo account.

But not in Thunderbird. This is a serious issue as I believe I have followed all the correct settings including in-line display, and yet for some reason, Thunderbird does not display the images.

Any suggestions are appreciated as I am baffled since Thunderbird has been my go-to email client for years.

Hi. I donate 20 bucks a month to Thunderbird. Love it.

Was wondering if there is a way to disable the "support thunderbird" pop ups that always occur upon launch.

Much obliged.

Have removed password entry in security. Tbird then hangs on 'Connected to ....', but does not offer chance to put in new password. So I can see inbox and emails on BT but not through Thunderbird. Solutions appreciated.

Tom Nicholson

I've finished setting up the S/MIME encryption in Thunderbird, and imported all the certificates needed. When people with the certificates emailed me, I could receive and read all the emails. However, when I replied to the same people, I got the error message saying 'End-to-end encryption requires resolving cerficiate issues'. My colleagues imported the same certificates without any issues. Do you have any suggestions for me to solve the issue? Thank you very much!

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit).

We have a hosted web-site that also supports email, and we each have an email account (eg neddy@goon.com.au & minnie@goon.com.au). I've checked that both our POP server configurations are identical but despite that about once a week minnie@goon.com.au receives a warning to add security exception but neddy doesn't. This started happening two weeks ago after a years error free running.

The host has checked that goon.com.au has a valid SSL certificate, so what could be causing the discrepancy and how do I set about fixing it please?

Currently unable to set up to an existing account on a new laptop. I’ve verified user name and password on the old laptop, but these don’t work when setting up the new one. The Thunderbird set-up wizard found my configuration in the Mozilla ISP DB, but can’t verify it. In other words, it won’t accept my username or password. I’ve done this for both IMAP and POP3, but it makes no difference. I’ve confirmed user name and password for both smtp and mail folders, and tried them in setting up. However, on the new laptop, Thunderbird doesn’t ask for user name, but just the name as displayed to others. Once I get set up, I’d like to copy my archive into the new system. One thing at a time…

I have Thunderbird 115.8.0 installed on my MacBook Pro with two email accounts, Yahoo and Gmail. I have set up the Tools/Message Filters/Block Filters as well. When I first launch Thunderbird all the spam shows up in my inbox, and just sits there. What I have to do is go to Tools/Message Filters at which point I'm asked to select an account. I select Yahoo (my primary account) and then "Run Filters" before anything actually happens. Then if I go back to my inbox, the spam emails start disappearing. It seems that Thunderbird does not remember the "Yahoo" selection in filters in between launches. Is there a setting I am missing, or is this just the product of having two different email accounts? Thank you.

Every time Thunderbird starts it will automatically log into my Hotmail account. This is not good. Current version is 15.5.1 (64 bit). I do not store passwords anywhere and have cleared the cookies and cache several times. Where / how do I stop this automatic login ? I do not find a setting anywhere to change this.

I hope someone can help, I've changed all the settings in Thunderbird for my whole family's emails (hotmail.co.uk, hotmail.com, live.co.uk) from Normal Password to OAuth2. All incoming and outgoing servers are exactly the same as Microsoft advised. None of my accounts work, neither for sending or receiving.

I removed one account and tried to re-add it (that was the advice given if the first method didn't work) but when it tries to check the password, it takes forever. I've tried to manually configure it but it wouldn't download any folders or emails. I removed it and tried to re-add it but have been unable to do even that.

My default account hasn't been able to send more than 25% of emails for a few weeks. I'm up to date with all updates and I've restarted Thunderbird and my laptop countless times.

Can anyone point me in the right direction please?

Subject says it all . . . I installed 24.4.0 on a Windows 7 x64 system and followed the installation instructions to the letter . . . adding a single GMAIL email account with password.

After the install, I checked Options > Security > Passwords > Saved Passwords > Show Passwords to confirm the GMAIL email account password existed - and it did.

While the PC was powered on and I was at my Desktop, TB worked perfectly. But once I powered down or rebooted, TB no longer had the GMAIL email account password. To confirm this PROBLEM, I checked Options > Security > Passwords > Saved Passwords > Show Passwords to confirm the GMAIL email account password existed - and it did not - the entry that once appeared was now 100% gone - no entry existed.

Thinking the install was mucked up, I uninstalled TB (and Firefox), then rebooted - ran cleaners - manually searched for every occurrence of TB, FF and mozilla, and removed only the effected registry entries, also searched for every occurrence of TB, FF and mozilla on the HDD added during the install and removed them - then ran the registry scrubbers again.

Once I knew my PC was totally clean of any TB, FF and mozilla files, directories, etc, I ran Windows Update to ensure the system was up-to-date.

Installed FF, then TB 24.4.0 adding a single GMAIL email account with password - and while the PC was powered on and I was at my Desktop, TB worked perfectly. But once again, once I powered down or rebooted, TB no longer had the GMAIL email account password.

To confirm this PROBLEM, I checked Options > Security > Passwords > Saved Passwords > Show Passwords to confirm the GMAIL email account password existed - and it did not - the entry that once appeared was now 100% gone - no entry existed. According, the EXACT SAME PROBLEM REMAINS and I wasted my time uninstalling FF and TB, cleaning and scrubbing, etc.

I do not share my PC, it is a home PC and I am the only person using it - therefore I do not use a MASTER PASSWORD.

When will this EMAIL password problem be CORRECTED? Or, what is the fix?

Thanks,

CurlySue  :)

I tried my current Hotmail pwd, but received: 'Login to Server imap.gmail.com failed'. 'Retry', 'Enter New Password' or 'Cancel'. I tried all 3 previous Hotmail pwds, but receive the same. I added a Master Password just now, but still get the above…. Help!!!

Thanks!

Microsoft tell me that I must use OAuth2 for my accounts, else I'll be locked out.

Server is imap-mail.outlook.com. If I select OAuth2, then I can't receive emails unless I reset back to Normal Password.

I'm also supposed to set my SMTP server (smtp-mail.outlook.com) to OAuth2, but this isn't an option on the drop down list.

Help, please!

Hi, I have three email adresses installed on Thunderbird. All have Junk folders I see on screen. But while two addresses sow junk files one is all the time empty. But this address on mail app on iPadAir displays yhe lot od junk messages in the same time. All settings for the three adresses on Thunderbird are he same. My PC is Win 11 64-bit Desktop HP Pavilion. Icon for bad junk folder is a little bit different than the icons 1 Version of Thunderbird is 28.6.0esr (64-bit)

Hi Thunderbird Support Team,

I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval required Mozilla Thunderbird This app requires your admin's approval to: Read and write access to mailboxes via IMAP. Read and write access to mailboxes via POP.

Allows the app to have the same access to mailboxes as the signed-in user via POP protocol.

This is a permission requested to access your data in xx Send emails from mailboxes using SMTP AUTH. Maintain access to data you have given it access to View users' basic profile"

This was functioning with the previous version of Thunderbird, but now my IT team requires additional information about what the app is trying to do with our Office 365 environment. The approval process is crucial because some apps may introduce security risks or seek extensive access to our Office 365 resources.

Could you please provide more detailed information on the permissions requested and the specific changes in this version compared to previous versions? This will help in getting the necessary approval from our IT team.

Thank you for your assistance.

Best regards, Jenny

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it but just comes back asking for it again. I suspect it is best to change my password but don't know how to do that. Incidentally the account is working fine on my phone and tablet with the same password but not on my desktop. Can anyone help? Thanks.

I deleted Thunderbird, than Installed latest version. Now in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W. Previous P/W doesn't work because there is no P/W there as far as I can see. Instructions I found: "Tools> Developer Tools> Error> etc. There is no "Error" button. Instead I get Incoming Connection (attachment) and an other screen that I don't understand. Can you help please? Thank you Ilio Pieroni

I have received an email from Microsoft informing me of changes to its authentification procedure. As from Sept, to continue using Thunderbird to access my outlook/hotmail accounts, I have to change the authentification method to Oauth2. The reasons and changes required are detailed here: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 I have 2 problems. 1. imap-mail.outlook.com - I can change my authentification method to Oauth2. However, when I then try to access my mail via TB, I get an error stating that the server imap-mail.outlook.com does not support the authentification method! (see image) 2. Outgoing Server SMTP There is no Oauth2 option available to choose!

Can anyone help? I am using the most up to date version of Thunderbird 115.12.2 (64-bit).