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Unable to sync Thunderbird with Outlook.com using POP

My wife and I have been using Thunderbird for many, many years and have never had a problem, even when migrating from one computer to another. A few weeks ago she became… (funda kabanzi)

My wife and I have been using Thunderbird for many, many years and have never had a problem, even when migrating from one computer to another. A few weeks ago she became unable to connect and sync her email. The error message is:

"Sending of password for user xxxxxx@hotmail.com did not succeed. Mail server pop3.live.com responded Connection is closed 12."

She can get to her emails by going directly to outlook.com and using her email address and password. I have been through each setting in her Thunderbird profile and, since I have no problems, even compared it to the settings in my profile. We both have our own laptops, so that is a factor. I also tried disabling her antivirus software temporarily to see if that was interfering. As a last ditch effort, I backed up her emails and then deleted her email account in Thunderbird and re-created it. The same problem existed. She has a relatively new Lenovo laptop running Windows 10. Does anyone have any ideas or thoughts?

Thank you! JF

Asked by fulkersonj 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule

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It Starts Up; It Downloads Mail; BUT There's Nothing There!

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How… (funda kabanzi)

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How do I get the lists back.

Thankx [I'll be checking back]

The Gray Cat << tmc@att.net >>

Asked by The Gray Cat 9 izinyanga ezidlule

Last reply by Roland Tanglao 8 izinyanga ezidlule

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New version 115.3.1

I do not like the new layout, the smaller font or the larger spacing. It seem everyone nowadays is obsessed with style over content. The older versions are much clearer t… (funda kabanzi)

I do not like the new layout, the smaller font or the larger spacing. It seem everyone nowadays is obsessed with style over content. The older versions are much clearer to use. How does anyone imagine that minute fonts and larger spacing make something newer or fresher?

Asked by Hughmoz 8 izinyanga ezidlule

Answered by Hughmoz 8 izinyanga ezidlule

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Emails not downloading from Optimum/optonline

Thunderbird has stopped downloading emails from my Optimum (optonline) account. It is still downloading emails from my AOL account and I can send emails from Thunderbird… (funda kabanzi)

Thunderbird has stopped downloading emails from my Optimum (optonline) account. It is still downloading emails from my AOL account and I can send emails from Thunderbird through the Optimum account. Windows Mail and my iPad are still able to download the Optimum account emails. I am not getting any error messages. When I click on "Get Messages" for the Optimum account, nothing happens and there is no message in the box at the lower left that typically says something (like "No new messages"). Any help would be appreciated. Thank you.

Harry

Asked by Harry Stuckey 9 izinyanga ezidlule

Answered by Wayne Mery 9 izinyanga ezidlule

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thumder bird mail drafts folder

not sure if this is where i should be but i tried the Thunderbird help and got no answer. After the most recent Thunderbird up date and a Thunderbird install over e… (funda kabanzi)

not sure if this is where i should be but i tried the Thunderbird help and got no answer. After the most recent Thunderbird up date and a Thunderbird install over existing one when i go to my drafts folder and click on any draft or save message in there i get a yellow bar at the bottom of the page that i have never seen before . Now i do not want recreate a new profile and lose all my contacts book marks add on etc. how do i remove that yellow bar in Thunderbird mail

Asked by Mary 1 inyanga edlule

Answered by david 1 inyanga edlule

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Restore deleted email

I accidentally deleted a fairly large email, namely 3GB in the Thunderbird application, but when I checked in junk/trash the deleted email didn't appear. When I checked l… (funda kabanzi)

I accidentally deleted a fairly large email, namely 3GB in the Thunderbird application, but when I checked in junk/trash the deleted email didn't appear. When I checked locally there was a file called Trash (no file format) with a size of around 3GB and in it there was an email which I deleted previously. How do I return the email back to the inbox?

Asked by Marcel Mannuel 5 izinyanga ezidlule

Answered by david 5 izinyanga ezidlule

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Editing sigs

I keep forgetting how to edit sigs in local folders: please remind me.

Asked by david1102 1 unyaka odlule

Answered by david1102 1 unyaka odlule

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Open message in conversation feature gone in Thunderbird 115

Hello A feature I used to use frequently is gone now since updating to Thunderbird 115. That was the ability, when in a message, to click on 'More' top right and then 'op… (funda kabanzi)

Hello A feature I used to use frequently is gone now since updating to Thunderbird 115. That was the ability, when in a message, to click on 'More' top right and then 'open message in conversation' or something like that - to see all exchanges with a particular sender. I've searched the help database and found people had similar problems - some of the answers seem to be about large accounts - but I'm just not clear on what might be the cause in my case. Advice welcome. Thanks Siobhán

Asked by Siobhán 7 izinyanga ezidlule

Answered by christ1 7 izinyanga ezidlule

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Updated Thunderbird but it will not pull Optimum mail. It worked yesterday

I have always used Thunderbird and today the Thunderbird {115.2.0}{64 Bit} Will NOT pull mail through Optimum. It worked 2 days ago. Now when I press Get Messages nothing… (funda kabanzi)

I have always used Thunderbird and today the Thunderbird {115.2.0}{64 Bit} Will NOT pull mail through Optimum. It worked 2 days ago. Now when I press Get Messages nothing happens. I've been through all the online help I can read.

Asked by Fairbanks 9 izinyanga ezidlule

Answered by Fairbanks 9 izinyanga ezidlule

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Email issue,

After 30 or so emails downloaded this morning from Comcast, the following error appeared: The RETR command did not succeed. Error retrieving a message. Mail server mail.… (funda kabanzi)

After 30 or so emails downloaded this morning from Comcast, the following error appeared:

The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 109 expunged.

It started with message 111 but has dropped by 1 each time the attempt was made. When I login directly to my comcast account, there are no error messages seen except that for a while, the email symbol had a red dot at the bottom which has now gone away. Cannot get tech support at Comcast and the local office has no technical support capability.

Asked by JerrySullivan 1 unyaka odlule

Answered by david 1 unyaka odlule

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Archives

I am having difficulties with setting up my Archives. I have been submitting many emails to Archives with the belief that it was to "Local Folders". I inadvertently notic… (funda kabanzi)

I am having difficulties with setting up my Archives. I have been submitting many emails to Archives with the belief that it was to "Local Folders". I inadvertently noticed that there was no active Archive folder showing. I checked a couple of suggestions from the Knowledge Base, but no help. Instead of keeping the settings I selected (choosing Local Folder vs gmail account online and the folder I wanted to designate) but Thunderbird did not reveal my files in Archive. Rather, it went back to the gmail account online (imap).

I am at a loss and need some helpful input.

Cheers, Jake

Asked by jake7363 1 unyaka odlule

Answered by jake7363 1 unyaka odlule

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Thunderbird sync?

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's rea… (funda kabanzi)

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's really annoying to make changes in other computers too.

Any way to sync that please? Using latest thunderbird version.

Asked by René 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule

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ungrouping messages

I have a folder containing messages sent to/from a company (two different contacts). When I go to that folder I want to be able to see the individual messages. Instead, I… (funda kabanzi)

I have a folder containing messages sent to/from a company (two different contacts). When I go to that folder I want to be able to see the individual messages. Instead, I see them by conversation (each item summarizes multiple messages). That's not how I want to see them. This changed very recently from the default of individual messages and I don't know how or why. How do I reset this please?

Asked by rjdegraff 10 izinyanga ezidlule

Answered by rjdegraff 10 izinyanga ezidlule

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Thunderbird Cannot Send Email Through Outlook Account

I installed Thunderbird 115.0.1 on Windows 11. I configured it for two accounts. One was a custom domain managed by Google, the second an Outlook account with my Office… (funda kabanzi)

I installed Thunderbird 115.0.1 on Windows 11. I configured it for two accounts. One was a custom domain managed by Google, the second an Outlook account with my Office365 subscription.

Both receive mail fine. Neither would send mail. Investigating further I found that Thunderbird never got a firewall exception. I added the exception and now the Google account sends and receives fine. Outlook will still not send.

I've removed and re-added the Outlook account a couple of times now. No joy. I have found a lot of conflicting information on SMTP server settings but currently have the queried (auto configured) smtp.office365.com server on port 587 with my account credentials for login, connection security of 'STARTTLS' and authentication method of 'normal password'.

I've tried a couple of other email clients and they work out of the box. Any help would be appreciated.

-T

Asked by tjcorcoran 11 izinyanga ezidlule

Answered by sfhowes 11 izinyanga ezidlule

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odd cross association between two TB mail accounts

With two TB IMAP email accounts, I am seeing incorrect return paths in the headers and sent mail copies from one account. Both are google accounts, B is a business googl… (funda kabanzi)

With two TB IMAP email accounts, I am seeing incorrect return paths in the headers and sent mail copies from one account. Both are google accounts, B is a business google account and A is a personal gmail account.

Email sent from account B is delivered to the proper address, but with a return path to account A. So all replies are coming back to the wrong account.

I have double checked the setting for Copies & Folder and both stipulate unique locations. I have even tried to specify the correct B email in the Reply-to Address. Copies of the sent email are saved in the Gmail Sent Mail folders on BOTH accounts! The header in the copy in the A Sent Mail shows it is from my personal account, not my business account!

I notice one odd thing -- This seems to have started happening when I switched business domain registrars and moved business email from godaddy to dreamhost. Sent mail copies had previously been saved to the regular Sent folder but after editing the settings for the mail server, it switched to the Gmail Sent Mail folder. Could that have anything to do with it?

(I'm not all that knowledgeable with the technical end, just enough to probably get myself in trouble.)

Thanks in advance for any advice/suggestions.

Asked by MMW 11 izinyanga ezidlule

Answered by sfhowes 11 izinyanga ezidlule

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Supernova v115.2.2 64x

Is there a limit to the number of email accounts that can be shown in Thunderbird Supernova? I have 8 separate email accounts and if I look in Account Settings, all of th… (funda kabanzi)

Is there a limit to the number of email accounts that can be shown in Thunderbird Supernova? I have 8 separate email accounts and if I look in Account Settings, all of them are functioning but only seven accounts show on the front page which means I cannot read the emails from the 8th account. I can send an email from the write function by selecting the 8th account in the drop down box but cannot see it at all on the front page. Only way I can read the emails is by logging into webmail

Asked by TigerManQ 9 izinyanga ezidlule

Answered by Wayne Mery 9 izinyanga ezidlule

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Hotmail account NOT SENDING email in Thunderbird 115.2.2

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both … (funda kabanzi)

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both accounts and put them back in Thunderbird and still do not send email. They download all the emails and folders without a problem.

what should I do to make them work on Thunderbird?

Asked by edo1802 9 izinyanga ezidlule

Answered by sfhowes 9 izinyanga ezidlule

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Thunderbird 115.3.0 (32-bit)

What is with the pointless thick empty bar above the FILE menu area? (Highlighted RED in image) I removed the search bar as I don't often use it and prefer the traditiona… (funda kabanzi)

What is with the pointless thick empty bar above the FILE menu area? (Highlighted RED in image) I removed the search bar as I don't often use it and prefer the traditional screen layout with FILE menu at the top of the program. Can I remove it? It's illogical and makes use of the program difficult.

Asked by Oscar71 8 izinyanga ezidlule

Answered by sfhowes 8 izinyanga ezidlule

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Can I change the Subject line in incoming messages

Is it possible to edit the Subject line in an incoming message? Let me explain. I send an email with a Subject line that is relevant to the message. Some weeks or months… (funda kabanzi)

Is it possible to edit the Subject line in an incoming message?

Let me explain. I send an email with a Subject line that is relevant to the message. Some weeks or months later, the recipient decides they need to email me about a different subject. Rather than opening a compose window and typing a Subject that is appropriate to the new message, they simply find the old message from me, and click on Reply. So when I receive that reply, it still has the old Subject line. This plays havoc with my filing system, and makes it virtually impossible for me to find the message at a later time. This happens surprisingly often.

I know I can select "Edit as new message". This opens the message in a compose window, from where I can edit the Subject. The problem is, when I then save the message, it shows my own email address in the From line rather than that of the person who sent it. This just adds to the difficulty of keeping track of messages.

I hope this makes sense. Thanks in advance for your help.

Mike P.S. I am using Thunderbird 60.7.0

Asked by Mike L 1 unyaka odlule

Answered by david 1 unyaka odlule