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Cannot Get E-mail after 102.2.0 Update

I was on Thunderbird this AM with no issues until it did the 102.2.0 update. Now I cannot get into any e-mail account (AOL & GMAIL). Getting this message: The server… (funda kabanzi)

I was on Thunderbird this AM with no issues until it did the 102.2.0 update. Now I cannot get into any e-mail account (AOL & GMAIL). Getting this message:

The server does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings'.''

All Security is set as the attached graphic and worked perfectly before this update

Please advise & thank you

Asked by frank232 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

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Why does Thunderbird freeze my computer after installing release 38 SOLVED: hardware acceleration = hanging new message notification pop ups (bug 1186755)

Release 38 was pushed to my computer 3 days ago. The computer now freezes every time I hit "Get messages." Every time. My business has ground to a halt.

Asked by warren.laws 8 iminyaka edlule

Answered by warren.laws 8 iminyaka edlule

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Signature font colour (HTML)

I have created a HTML signature, defining the font, size, color and bold - as below However, the color is not taking effect and remains black, despite it showing so in we… (funda kabanzi)

I have created a HTML signature, defining the font, size, color and bold - as below However, the color is not taking effect and remains black, despite it showing so in web based html editors.

EG:

My sig text here

Asked by breakwater-coaching 4 izinyanga ezidlule

Answered by Toad-Hall 4 izinyanga ezidlule

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Thunderbird 102.13.0 and Exquilla

Hello, I upgraded this morning TB to the latest version 102.13.0 but my account on office 365 is not working properly. I cannot forward messages anymore and the messages … (funda kabanzi)

Hello, I upgraded this morning TB to the latest version 102.13.0 but my account on office 365 is not working properly. I cannot forward messages anymore and the messages that I send have no content.

I am using Exquilla for Microsoft exchange and there is something definitely wrong since the upgrade was done.

Can you support urgently?

Best regards,

Fadi

Asked by fkhoneis 10 izinyanga ezidlule

Last reply by Wayne Mery 10 izinyanga ezidlule

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Can I "Unburden" Thunderbird?

I have a very small Tablet computer and Thunderbird is really bogged down on it. The tablet has a 32 bit processor, 1G RAM, 64G SD drive. (1) When I run TB I get many "no… (funda kabanzi)

I have a very small Tablet computer and Thunderbird is really bogged down on it. The tablet has a 32 bit processor, 1G RAM, 64G SD drive. (1) When I run TB I get many "not responding" messages from Windows. (2) Maybe 1/2 the time, if I "delete" a message the screen will freeze on the message. The message is removed from the inbox list. I have to click "X" to get rid of that screen. (3) Get Messages no longer works. When I click it, nothing happens. The status bar at the bottom remains on the last information displayed. I found that if I use View, Folders, All, I can bump TB to get messages. (Normally I use Unified Folders) The status bar will display each of the accounts it is checking and any new messages will appear. These things have been happening through many many versions of TB. Although #3 seemed fixed a few weeks ago but has returned. Same for #2.

I looked at the disk space that TB is using and found that TB is using over 10GB. See attached. I don't know why it is so large. I don't need to store any messages on this computer. I have a desktop that is my "base station" where I want to save all (but deleted) messages.

I don't know if this large amount of TB space is contributing to the problem. Any help would be appreciated.

Asked by petejc 9 izinyanga ezidlule

Answered by Toad-Hall 8 izinyanga ezidlule

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Connection Timeout and SMTP Failure Issues

Dear Thunderbird Technical Support, I hope this email finds you well. I am reaching out to seek assistance with two recurring problems I have been experiencing while usi… (funda kabanzi)

Dear Thunderbird Technical Support,

I hope this email finds you well. I am reaching out to seek assistance with two recurring problems I have been experiencing while using Thunderbird as my email client. I have encountered connection timeout issues with both Gmail and our company's website servers, as well as SMTP failures when attempting to send emails. I would greatly appreciate your guidance and support in resolving these matters.

Here are the specific details regarding my setup and configurations:

SMTP Configuration: Server Name: smtp.gmail.com Port: 465 Connection Security: SSL/TLS Authentication Method: OAuth2

While using Thunderbird, I am connected to the internet through VPN V2RAYN. However, despite configuring the SMTP settings as provided above, I am facing difficulties with both connection timeouts and failures when attempting to send emails.

I kindly request your assistance in troubleshooting these issues and providing any necessary steps or recommendations to resolve them. It is crucial for me to have a reliable email client, as efficient communication is essential for my work.

If you require any additional information or logs, please let me know, and I will be more than happy to provide them promptly. I understand that resolving these technical issues may require your expertise, and I appreciate your time and attention to this matter.

Thank you for your assistance. I look forward to your prompt response and guidance.

Best regards,

Asked by pj.group.com 11 izinyanga ezidlule

Last reply by pj.group.com 9 izinyanga ezidlule

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Inbox not displaying Thunderbird emails on PC. Please Please help!

Hi, My inbox shows that there are messages in the inbox but it does not display them. Any action on the inbox gives the msg. "The current operation on "inbox" did not s… (funda kabanzi)

Hi, My inbox shows that there are messages in the inbox but it does not display them. Any action on the inbox gives the msg. "The current operation on "inbox" did not succeed. The mail server for account (my Optimum acct) responded: IMAP4 server terminated connection." I can see the messages on the Optimum website.

I forwarded my incoming mail to a Gmail account and can see the incoming msgs there. Also as can see them on my Apple phone.

Upgraded to latest version of Thunderbird. No help. Other folders seem okay. When I look at the ImapMail folder, I see the msf file for INBOX but I do not see a file for the inbox emails.

I am on Windows 11 and use MS Defender for security

Please help - Thunderbird is my workhorse and contains all my important files. Thank you! Carol

Asked by mcleod6 1 unyaka odlule

Last reply by mcleod6 1 unyaka odlule

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Message Body disappeared on 115.3.1 -- Can only see headers on 1 of 2 accounts. The other account is fine. POP & viridio is the email provider. Same problem happened in 102 but reversed (account 2 was fine, account 1 is not)

Hi, My Thunderbird auto updated this afternoon to 115.3.1 . Now I am only seeing message headers. The body of the messages has disappeared. I'm not seeing anything o… (funda kabanzi)

Hi,

My Thunderbird auto updated this afternoon to 115.3.1 . Now I am only seeing message headers. The body of the messages has disappeared. I'm not seeing anything on the bottom half of the screen, not even the message tool bar where you can delete, reply, etc..

Strangely -- the very same thing happened to me six months back with a secondary account, but my primary account was unaffected. So I was using the email interface with one email address (same domain name) which worked fine, while the secondary one only showed headers, and not the actual messages.

NOW-- after this download, the secondary email address account is showing both the headers and the messages, while my primary account is only showing the headers.

PLEASE HELP. Posted here six months ago for the previous time but never got any solution to the problem then. Just lived with it, as it was a secondary email address, but I will have to leave Thunderbird if I can't get the primary address showing actual messages soon.

Thanks in advance for your help!

Zach

Asked by zlevy 7 izinyanga ezidlule

Last reply by Roland Tanglao 6 izinyanga ezidlule

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Thunderbird

I installed a new Thunderbird because my 12 year old installation had 187 GB!!! Then I saw that the new installatinio is growing!! every day about 2 GB. The growing thing… (funda kabanzi)

I installed a new Thunderbird because my 12 year old installation had 187 GB!!! Then I saw that the new installatinio is growing!! every day about 2 GB. The growing thing is imapMail ... I have only ca 1500 mails.

Asked by willrich_m 6 izinyanga ezidlule

Answered by willrich_m 6 izinyanga ezidlule

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Can't log into AOL/compuserve after update 102.1.0

I use compuserve.com (part of AOL) and Yahoo.com on Thunderbird. All are owned by the same company as far as I know. This morning Thunderbird reports compuserve server w… (funda kabanzi)

I use compuserve.com (part of AOL) and Yahoo.com on Thunderbird. All are owned by the same company as far as I know. This morning Thunderbird reports compuserve server wrong authentication type, TB is set to OAuth2 which is correct and has been working. If I access the AOL/compuserve site directly through Firefox there is no problem. The yahoo account works just fine. I don't know how to tell where the issue is. Any thoughts?

Asked by sheila_stoner 1 unyaka odlule

Last reply by sfhowes 1 unyaka odlule

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Empty white rectangular overlay appears intermittently when actioning a Thunderbird function.

Every few days, when I'm actively using Thunderbird (v102.5.1 32-bit, on Windows 11 Home), a white rectangle appears at the top of the page (see snip attached - if 2 appe… (funda kabanzi)

Every few days, when I'm actively using Thunderbird (v102.5.1 32-bit, on Windows 11 Home), a white rectangle appears at the top of the page (see snip attached - if 2 appear, delete 1). The interesting thing is that this box persists IN THE SAME SCREEN POSITION, EVEN WHEN I MOVE THE THUNDERBIRD WINDOW AWAY. It overlays everything else on screen at that position, making use of any icon or button beneath it impossible. However, by moving the cursor across the box, it is clear that whatever is beneath IS being recognised by the cursor (as it changes style when above a button etc); clicking at that place does activate it (eg opening a file from a desktop icon). I have found no way of removing the box (which can't be moved) other than rebooting the PC. This anomaly was happening BEFORE both the upgrade to Windows 11 (from 10) AND recent Thunderbird upgrades. I can find no clues from searching here or elsewhere - help would be much appreciated. Thanks

Asked by johninstalbans 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule

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User authenticated but not connected, server may have gone down

Since updating Thunderbird, I cannot access my Microsoft account. It shows the 'Authenticated but not connected' error message. I can access my emails on my mobile phon… (funda kabanzi)

Since updating Thunderbird, I cannot access my Microsoft account. It shows the 'Authenticated but not connected' error message. I can access my emails on my mobile phone but not on my computer. I have changed the disable IPv6 to true, deleted my stored password and entered it manually .... nothing seems to be working. Any ideas? Thanks in advance

Asked by marianne.fox 7 izinyanga ezidlule

Answered by marianne.fox 6 izinyanga ezidlule

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Thunderbird constantly crashes [@ OOM | large | NS_ABORT_OOM | nsTSubstring<T>::Append | GatherLine ] for imap account

Since the last update, Thunderbird has had major problems. It seemed to lose all my folders and accounts, eventually it found them (but completely lost several folders), … (funda kabanzi)

Since the last update, Thunderbird has had major problems. It seemed to lose all my folders and accounts, eventually it found them (but completely lost several folders), and all the filters seemm to be screwed up. Now, it has taken to crashing within seconds of starting the program. Any ideas? This has only been since the recent update to 102.0b4 (32 bit). Most recent crash reports in attached image - I can't keep the program running long enough to do anything else.

Any help appreciated.

Asked by kiwijetpilot 1 unyaka odlule

Last reply by kiwijetpilot 1 unyaka odlule

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Thunderbird scrolls quickly after deleting any email

After the most recent update, when I delete any message in Thunderbird it quickly scrolls, often to another section of the message lists (I can't tell if it's always goin… (funda kabanzi)

After the most recent update, when I delete any message in Thunderbird it quickly scrolls, often to another section of the message lists (I can't tell if it's always going up or down). I have to keep scrolling back to where I was before. The other night I had to delete a lot of email and this became really hard to do with all the auto scrolling. This wasn't happening before the last update.

Asked by Debbie Campbell 6 izinyanga ezidlule

Last reply by Debbie Campbell 6 izinyanga ezidlule

Email

When trying to send an email, I received an error message saying that my incoming and outgoing email in settings must match. They do! Still cannot send an email. My ISP … (funda kabanzi)

When trying to send an email, I received an error message saying that my incoming and outgoing email in settings must match. They do! Still cannot send an email. My ISP says the problem is on your end - something to do with the routing after thunderbird was updated. They said quite a few people are having the same issue. Please fix this!

Asked by mlglenn 5 izinyanga ezidlule

Last reply by Matt 4 izinyanga ezidlule

Multiple install / update Thunderbird problems

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. … (funda kabanzi)

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. after restart, no update starts. back to the same situation. Unable to Re-Install -> Downloaded Installer, but installation gives the same "unfinished update error"

I already copied the "Thunderbird" Folder from the "AppData/Roaming" Folder. Is this the correct Data Backup so I don't loose my emails?

Please help.

Asked by marc.schenk 5 izinyanga ezidlule

Last reply by Wayne Mery 5 izinyanga ezidlule

Disconnected

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this … (funda kabanzi)

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this problem. My business emails come to this email. Should we get rid of it completely? We Need Help Fast. I've been posting messages but nobody has responded yet. Im not very familiar with this system and we Need Help ASAP! Please Help!!!

Asked by sales398 2 izinyanga ezidlule

Last reply by david 2 izinyanga ezidlule

Thunderbird 115.8.1 unable to write the email to mailbox

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the… (funda kabanzi)

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Asked by gordon_dlm 2 izinyanga ezidlule

Last reply by Michael Lewis 1 isonto elidlule

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Thunderbird downloads gmail ok (two different accounts) but 'send' generates a login failure for both accounts

Win7 AMD quad core 64 bit desktop. A few days ago, Tbird 91.10.0 started failing login to both my gmail accounts; wouldn't download mail. When I checked account settings,… (funda kabanzi)

Win7 AMD quad core 64 bit desktop. A few days ago, Tbird 91.10.0 started failing login to both my gmail accounts; wouldn't download mail. When I checked account settings, the 'oath2' parameter had been changed. I re-selected 'oath2', and re-entered my passwords, and everything worked (getting and sending email, both accounts). Last night, when I tried to *send* an email, I got an 'enter password' popup. Entering the password (same one that worked to get mail) did not work, for either account. Today, the problem persists after rebooting, etc.

Gmail's web interface allows logins, receiving and sending mail for both accounts on the same computer.

The seemingly most applicable (closed) thread says to, among other things, enable cookies, but gives no direction as to where that setting is located.

Any thoughts on cause or cure? As I said, this failure just started 'out of the blue' a few days ago. I've used Tbird for many years without any of these issues.

Thanks for any assistance, Charlie

Asked by rv7charlie 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule