Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Signature font colour (HTML)

I have created a HTML signature, defining the font, size, color and bold - as below However, the color is not taking effect and remains black, despite it showing so in we… (funda kabanzi)

I have created a HTML signature, defining the font, size, color and bold - as below However, the color is not taking effect and remains black, despite it showing so in web based html editors.

EG:

My sig text here

Asked by breakwater-coaching 10 izinyanga ezidlule

Answered by Toad-Hall 10 izinyanga ezidlule

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Inbox not displaying Thunderbird emails on PC. Please Please help!

Hi, My inbox shows that there are messages in the inbox but it does not display them. Any action on the inbox gives the msg. "The current operation on "inbox" did not s… (funda kabanzi)

Hi, My inbox shows that there are messages in the inbox but it does not display them. Any action on the inbox gives the msg. "The current operation on "inbox" did not succeed. The mail server for account (my Optimum acct) responded: IMAP4 server terminated connection." I can see the messages on the Optimum website.

I forwarded my incoming mail to a Gmail account and can see the incoming msgs there. Also as can see them on my Apple phone.

Upgraded to latest version of Thunderbird. No help. Other folders seem okay. When I look at the ImapMail folder, I see the msf file for INBOX but I do not see a file for the inbox emails.

I am on Windows 11 and use MS Defender for security

Please help - Thunderbird is my workhorse and contains all my important files. Thank you! Carol

Asked by mcleod6 2 iminyaka edlule

Last reply by mcleod6 1 unyaka odlule

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Message Body disappeared on 115.3.1 -- Can only see headers on 1 of 2 accounts. The other account is fine. POP & viridio is the email provider. Same problem happened in 102 but reversed (account 2 was fine, account 1 is not)

Hi, My Thunderbird auto updated this afternoon to 115.3.1 . Now I am only seeing message headers. The body of the messages has disappeared. I'm not seeing anything o… (funda kabanzi)

Hi,

My Thunderbird auto updated this afternoon to 115.3.1 . Now I am only seeing message headers. The body of the messages has disappeared. I'm not seeing anything on the bottom half of the screen, not even the message tool bar where you can delete, reply, etc..

Strangely -- the very same thing happened to me six months back with a secondary account, but my primary account was unaffected. So I was using the email interface with one email address (same domain name) which worked fine, while the secondary one only showed headers, and not the actual messages.

NOW-- after this download, the secondary email address account is showing both the headers and the messages, while my primary account is only showing the headers.

PLEASE HELP. Posted here six months ago for the previous time but never got any solution to the problem then. Just lived with it, as it was a secondary email address, but I will have to leave Thunderbird if I can't get the primary address showing actual messages soon.

Thanks in advance for your help!

Zach

Asked by zlevy 1 unyaka odlule

Last reply by Roland Tanglao 12 izinyanga ezidlule

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Empty white rectangular overlay appears intermittently when actioning a Thunderbird function.

Every few days, when I'm actively using Thunderbird (v102.5.1 32-bit, on Windows 11 Home), a white rectangle appears at the top of the page (see snip attached - if 2 appe… (funda kabanzi)

Every few days, when I'm actively using Thunderbird (v102.5.1 32-bit, on Windows 11 Home), a white rectangle appears at the top of the page (see snip attached - if 2 appear, delete 1). The interesting thing is that this box persists IN THE SAME SCREEN POSITION, EVEN WHEN I MOVE THE THUNDERBIRD WINDOW AWAY. It overlays everything else on screen at that position, making use of any icon or button beneath it impossible. However, by moving the cursor across the box, it is clear that whatever is beneath IS being recognised by the cursor (as it changes style when above a button etc); clicking at that place does activate it (eg opening a file from a desktop icon). I have found no way of removing the box (which can't be moved) other than rebooting the PC. This anomaly was happening BEFORE both the upgrade to Windows 11 (from 10) AND recent Thunderbird upgrades. I can find no clues from searching here or elsewhere - help would be much appreciated. Thanks

Asked by johninstalbans 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule

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Thunderbird

I installed a new Thunderbird because my 12 year old installation had 187 GB!!! Then I saw that the new installatinio is growing!! every day about 2 GB. The growing thing… (funda kabanzi)

I installed a new Thunderbird because my 12 year old installation had 187 GB!!! Then I saw that the new installatinio is growing!! every day about 2 GB. The growing thing is imapMail ... I have only ca 1500 mails.

Asked by willrich_m 11 izinyanga ezidlule

Answered by willrich_m 11 izinyanga ezidlule

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User authenticated but not connected, server may have gone down

Since updating Thunderbird, I cannot access my Microsoft account. It shows the 'Authenticated but not connected' error message. I can access my emails on my mobile phon… (funda kabanzi)

Since updating Thunderbird, I cannot access my Microsoft account. It shows the 'Authenticated but not connected' error message. I can access my emails on my mobile phone but not on my computer. I have changed the disable IPv6 to true, deleted my stored password and entered it manually .... nothing seems to be working. Any ideas? Thanks in advance

Asked by marianne.fox 1 unyaka odlule

Answered by marianne.fox 1 unyaka odlule

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Email

When trying to send an email, I received an error message saying that my incoming and outgoing email in settings must match. They do! Still cannot send an email. My ISP … (funda kabanzi)

When trying to send an email, I received an error message saying that my incoming and outgoing email in settings must match. They do! Still cannot send an email. My ISP says the problem is on your end - something to do with the routing after thunderbird was updated. They said quite a few people are having the same issue. Please fix this!

Asked by mlglenn 10 izinyanga ezidlule

Last reply by Matt 10 izinyanga ezidlule

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Thunderbird scrolls quickly after deleting any email

After the most recent update, when I delete any message in Thunderbird it quickly scrolls, often to another section of the message lists (I can't tell if it's always goin… (funda kabanzi)

After the most recent update, when I delete any message in Thunderbird it quickly scrolls, often to another section of the message lists (I can't tell if it's always going up or down). I have to keep scrolling back to where I was before. The other night I had to delete a lot of email and this became really hard to do with all the auto scrolling. This wasn't happening before the last update.

Asked by Debbie Campbell 1 unyaka odlule

Last reply by Debbie Campbell 1 unyaka odlule

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Disconnected

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this … (funda kabanzi)

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this problem. My business emails come to this email. Should we get rid of it completely? We Need Help Fast. I've been posting messages but nobody has responded yet. Im not very familiar with this system and we Need Help ASAP! Please Help!!!

Asked by sales398 8 izinyanga ezidlule

Last reply by david 8 izinyanga ezidlule

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Multiple install / update Thunderbird problems

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. … (funda kabanzi)

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. after restart, no update starts. back to the same situation. Unable to Re-Install -> Downloaded Installer, but installation gives the same "unfinished update error"

I already copied the "Thunderbird" Folder from the "AppData/Roaming" Folder. Is this the correct Data Backup so I don't loose my emails?

Please help.

Asked by marc.schenk 11 izinyanga ezidlule

Last reply by Wayne Mery 11 izinyanga ezidlule

Suddenly unable to connect to outgoing mail server (Outlook)

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This … (funda kabanzi)

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This has been happening for about two days now. I've tried updating Thunderbird, restarting Thunderbird and restarting my PC. None of this has worked. I made no changes to my system, software or home network. Any help would be appreciated. Thanks, Dave

Asked by David Salerno 5 izinyanga ezidlule

Last reply by David Salerno 5 izinyanga ezidlule

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Thunderbird 115.8.1 unable to write the email to mailbox

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the… (funda kabanzi)

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Asked by gordon_dlm 8 izinyanga ezidlule

Last reply by Michael Lewis 6 izinyanga ezidlule

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Unified folder playing peek-a-boo

In my list of Inbox Unified Folders (13 of them), one folder in particular (the second one) is sometimes there, then at some point later is gone. It's still in the 'All F… (funda kabanzi)

In my list of Inbox Unified Folders (13 of them), one folder in particular (the second one) is sometimes there, then at some point later is gone. It's still in the 'All Folders' list, but not in the Unified folders list. If I kill TB and restart, then it's back. I have no idea what ops might cause it to vanish. Any idea what's causing it to vanish or what I can look at?

Asked by Paul Kinzelman 5 izinyanga ezidlule

Answered by Paul Kinzelman 5 izinyanga ezidlule

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Server mail.twc.com email suddenly won’t send from Thunderbird

I have had Thunderbird installed on my Windows 10 computer for a long time and have experienced few difficulties, none for a year or so including no SMTP email sending di… (funda kabanzi)

I have had Thunderbird installed on my Windows 10 computer for a long time and have experienced few difficulties, none for a year or so including no SMTP email sending difficulties using Spectrum’s mail.twc.com. I have the latest version of Thunderbird.

Nevertheless, when I sent several emails successfully and immediately tried to send another one, the send failed. I had made no email account changes at all—same setup as before.

Emails will send through web mail, but I much prefer using Thunderbird.

Here are the SMTP settings that have been in place for a long time: Description: AT&T; Server name: mail.twc.com; Port 587; User name: [my full and correct email address]; Authentication method: Normal password; and Connection security: STARTTLS.

I tried some changes a friend suggested to see what might happen—changing connection security to SSL/TLS and then to none, switching port to 465—but no improvement occurred.

This is the error notice that appears:

“Send Message Error

“Sending of the message failed. “The message could not be sent because connecting to the Outgoing server (SMTP) mail.twc.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) are correct and try again.”

I should mention that I have a Gmail account run through Thunderbird, which works fine (of course it has a different outgoing server). I also have waited a couple of hours to see if this might resolve itself, but it hasn’t done so, and I rebooted the computer, no change. If I call Spectrum, they undoubtedly will tell me it is Thunderbird’s problem.

What to do to resolve this?

Asked by Arvidd 1 unyaka odlule

Last reply by Arvidd 1 unyaka odlule

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SMTP Time out with security set to "normal password" for gmail account.

I just installed Thunderbird for the first time... it didnt even download at 1 time from gmail i am now getting a timeout issue for trying to send my first e mail... I… (funda kabanzi)

I just installed Thunderbird for the first time...

it didnt even download at 1 time from gmail

i am now getting a timeout issue for trying to send my first e mail... I CANT EVEN ADJUST ANYTHING to be able to try again with more time...

and i thought Thunderbird was supposed to be better than outlook... HMMM

i have the latest version of TB with win 10

i want to be able to send e mail without time out issues this is thanksgiving geez

HELP!!

Asked by Mark 11 izinyanga ezidlule

Answered by david 11 izinyanga ezidlule

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Dark background

OK, I asked this question many months ago and still don't have a solution: I inadvertently changed the background of my Thunderbird to black with white text. I have NO i… (funda kabanzi)

OK, I asked this question many months ago and still don't have a solution:

I inadvertently changed the background of my Thunderbird to black with white text. I have NO idea what I did or how to get it back. I tried this: Menu app icon (3 lines) > Preferences select 'General' Scroll to 'Language & Appearance' click on 'Colours' Text = white Background = Blue uncheck - do not select 'Use System colours' 'Override the colours....' select 'Never' Click on OK

I really hope that someone can help! Thanks in advance.

Asked by musiclady1949 9 izinyanga ezidlule

Answered by musiclady1949 8 izinyanga ezidlule

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Thunderbird suddenly does not work at all

Starting yesterday 1/30/2023, when I open Thunderbird, it immediately freezes after about 5 seconds after opening. The spinning hour glass immediately starts and I have t… (funda kabanzi)

Starting yesterday 1/30/2023, when I open Thunderbird, it immediately freezes after about 5 seconds after opening. The spinning hour glass immediately starts and I have to literally close out of the entire program in order to get out of it. I open Thunderbird up and it happens again. I have tried opening in safe mode and disabling all add-ons, but it still freezes after 5 seconds and crashes. Is anyone else experiencing this and what can I do to correct this?

Asked by Jason Cloud 9 izinyanga ezidlule

Answered by Jason Cloud 9 izinyanga ezidlule

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Multiple Problems ith Thunderbird 115..3.1

I upgraded to 115.3.1 from 102.15.1 this week. I do not understand the large increase in version number, but I have not done any searches. I have a number of complains … (funda kabanzi)

I upgraded to 115.3.1 from 102.15.1 this week. I do not understand the large increase in version number, but I have not done any searches. I have a number of complains with this new version.

1) I want to move one message to a Local Folder, and I get the message at the bottom "nn messages moved from Inbox to Tr.ash". The one message I wanted to move remains in the Inbox, and I have to move it again. When I try to move them again, the folder displayed is NOT the one into which I had just tried to save. I have no idea if any messages were moved from Inbox to Trash, and I have no idea how I would find them.

2) The font size in the window is smaller than it was with 102, and there is blank space on the right. Is there a way to increase the font size?

3) I read one mail message and I process it (delete it or save it in a Local Folder). Most of the time, the next message in the Inbox is opened. But sometimes the window advances to a message further down in the Inbox, and I then have to go back into the Inbox to access then next message I was planning on reading.

Asked by bsfinkel 1 unyaka odlule

Last reply by bsfinkel 11 izinyanga ezidlule

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Emails not transferring from Inbox to Folders

Hello there! Please can someone help me? On my pc, lately, when I move an email from my Thunderbird Inbox to a folder, the message does 'go' from my Inbox, but it does no… (funda kabanzi)

Hello there! Please can someone help me? On my pc, lately, when I move an email from my Thunderbird Inbox to a folder, the message does 'go' from my Inbox, but it does not re-appear in the folder. In fact, the message seems to disappear! However, the message tally count for that folder indicates that the message should be there, but it isn't visible. It's obviously been happening for a while but I don't know when it will have started. In the attached image, the folder 'Chatham, Cape Cod' shows that it should have 10 messages in it, but you'll see that the folder is empty, no messages are showing. In fact, all of the 3 folders 1) Boston, 2) Chatham, Cape Cod, and 3) Virgin Atlantic show that they have messages in them, but on opening each folder, each of those folders is empty. I should add that, on my phone or ipad, when I view my folders, all of the messages are visible. It is just on my PC that the messages are not visible. I've uninstalled Thunderbird and reinstalled it, but that didn't help. And I don't know what else to do! I'd be so grateful for help as I'm not techy and, as I work mainly from my PC, it's proving to be difficult not having all of my messages visible in their folders on my PC. Fingers x'd someone has a solution! Many thanks.

Asked by Melanie 10 izinyanga ezidlule

Last reply by Melanie 9 izinyanga ezidlule

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Not connecting to Yahoo Mail

A few days ago, Thunderbird asked for the password to my Yahoo mail account. I've been using Thunderbird to access my Yahoo emails for a few years and I haven't changed t… (funda kabanzi)

A few days ago, Thunderbird asked for the password to my Yahoo mail account. I've been using Thunderbird to access my Yahoo emails for a few years and I haven't changed the password, so I thought it was strange, but I entered the password. I can access my Yahoo emails through other apps without a problem. I think I may have entered the wrong password first time, but checked the password on the other apps, so I know I'm using the right one now. I'm getting the error message "Unable to login at server. Probably wrong configuration, username or password." I've tried removing the email account and re-adding, but it still fails with to connect. Anyone have any ideas, thanks.

Asked by steve.jeffrey 1 unyaka odlule

Answered by david 1 unyaka odlule