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Disappearing folders

I installed Thunderbird a few weeks ago and I'm now trying to migrate from Windows Live Mail 2012 (WLM) to Thunderbird (TB). I am connected to a server called Copper..ne… (funda kabanzi)

I installed Thunderbird a few weeks ago and I'm now trying to migrate from Windows Live Mail 2012 (WLM) to Thunderbird (TB). I am connected to a server called Copper..net via IMAP. (I've set up 2 other email accounts under TB, one of which I will almost certainly abandon and the other, I hope, will become my default server. But right now, I'm not really using either).

Most of my emails -- I have over 300,000 -- are stored in local folders. When mail comes into my Inbox, I generally either delete it, mark it as junk, or once read, store it in a local file.

Until yesterday, all of my IMAP folders showed up under the Copper.net account. They also showed up when I went to File subscribe and refreshed the list (other than one episode which I was able to resolve). Now, they don't show up in either place. They still do show up normally in the other accounts.

Since installing Thunderbird, I have managed to transfer most of my local emails from WLM to TB, so I am now down to 3 of my largest folders, containing between 60,000 and 65,000 emails each. Two days ago, I was able to transfer one of them, albeit with considerable difficulties along the way.

My method was to set up a new IMAP folder called Transfers. I COPY emails from the WLM folder to it (in chunks for larger folders). Then MOVE the emails from the TB Transfers folder to the TB local folder.

When everything is working properly, that move eventually results in the TB transfer folder being empty, which then results in the WLM transfer folder being empty. And then I can restart the process.

If for some reason, the move does NOT empty the transfer folder, I do so manually by deleting all the emails and then emptying the trash. I then check properties to make sure that the folder is really empty, and if it isn't, use the tools under properties in WLM to manually delete them

Yesterday, when I tried to do all this again for my 2nd large folder, I found that the transfer box in TB a) often didn't contain all the emails it should have and b) that the ones that showed up as being there wouldn't move at all. I tried compacting, repairing, getting messages, all to force syncing , but nothing worked.

And this morning, things went from bad to worse because now my IMAP folders no longer show up at all (except Inbox and Trash). During this whole time, the inbox has been syncing properly and mostly, promptly.

Finally, I should add that I did download and add the import/export NG tool and while it worked pretty successfully for small folders, if did not work well for larger ones. I'm still in dialogue with the developer.

Any help would be much appreciated; I'm incredibly frustrated.

P.S. I tried this morning to repair TB, just in case, but using Control Panel, the only option was to uninstall it, which I did not want to do. I do wonder whether TB has somehow gotten corrupted.

I also tried opening in safe mode, which didn't help. I shut my computer off at night, so it's restarted at least once a day. Yesterday and today, I also restarted during the day in hopes that it might help. No dice.

Asked by jsg11 1 usuku oludlule

Last reply by jsg11 16 amahora adlule

Can I Upgrade from 68.12.1 to 78.14.0 on MAC OS 10.11.6 ?

I'm having problems with the Cardbook add-on but it is up to date based on my version of TB. When I go into Preferences->Advanced-> Update 'Check for Updates' shows… (funda kabanzi)

I'm having problems with the Cardbook add-on but it is up to date based on my version of TB. When I go into Preferences->Advanced-> Update 'Check for Updates' shows I'm up to date. However, when I check archived versions it looks like the last version that worked with a MAC release of less than 10.12 is 78.14.0.

I'm confused if I can upgrade to 78.14 and how I would do it?

Thanks for any advice

P.S. and yes, it's a very old Macbook from 2009.

Asked by DS256 1 isonto elidlule

Last reply by DS256 4 ezinsukwini ezidlule

Some Message filters disabled on changing servers

I am running 115.11.0 on Ubuntu 22.04 I changed email SMTP servers, incoming and outgoing. First I migrated IMAP on the cloud between old host and new host. I connecte… (funda kabanzi)

I am running 115.11.0 on Ubuntu 22.04

I changed email SMTP servers, incoming and outgoing. First I migrated IMAP on the cloud between old host and new host. I connected Thunderbird using existing a profile, just changed server information. After that email started coming into Thunderbird. I discovered a bunch of the filters had been disabled with no destination folder. Not all of them. Just maybe half. It knew the destination folder for the filter because it was at top of window when I would look at filter rule. I had to use that as guide as to what destination folder it should go to, and it filters fine.

Why were all these filters cleared of destination folder?

Asked by jack51 5 ezinsukwini ezidlule

Last reply by jack51 4 ezinsukwini ezidlule

Email issues

Hello, my Cox email account was migrated to Yahoo mail. I can receive emails but now I can't send emails from Thunderbird. I've triple checked server settings. Please hel… (funda kabanzi)

Hello, my Cox email account was migrated to Yahoo mail. I can receive emails but now I can't send emails from Thunderbird. I've triple checked server settings. Please help. Thanks-Vince

This is the message I get and it does this with all email addresses.


Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

Asked by wlst101 1 isonto elidlule

Last reply by wlst101 4 ezinsukwini ezidlule

Inbox receiving mail is in the Drafts folder

Got a new computer. Loaded Thunderbird and set up. Received a few emails. Then realized need to move Profile from old computer. Forwarded the few emails I got to another … (funda kabanzi)

Got a new computer. Loaded Thunderbird and set up. Received a few emails. Then realized need to move Profile from old computer. Forwarded the few emails I got to another rarely used email account. Thought uninstalled (?) Thunderbird from new computer. Transferred Profile and ini to new computer. Thunderbird started on its own (?) but with about a month older version of my local files, and older emails. Mozilla Thunderbird did not appear in Windows start directory. Loaded Thunderbird again on new computer, and got back in the Windows start directory. Eventually got all my old emails were sent to me automatically in the (correct) Inbox, and I retrieved the few emails I forwarded to my other rarely used email account. Long story short, I got everything straightened out, but with one big exception. A second Inbox, the one that now receives my email, is now in my Drafts folder. How do I get my correct Inbox to receive my mail instead of the second Inbox in the Drafts folder? Thank you in advance to whomever has the expertise to straighten this out.

Asked by Edward Nolfi 3 ezinsukwini ezidlule

Updated MacOS & cannot run Thunderbird

I was running MacOS Catalina 10.5.6 and upgraded to Sonoma 14.5. I know it was stupid to wait so long, but that's where I am. After many years of using Thunderbird, I st… (funda kabanzi)

I was running MacOS Catalina 10.5.6 and upgraded to Sonoma 14.5. I know it was stupid to wait so long, but that's where I am.

After many years of using Thunderbird, I stopped using Thunderbird for my email years ago because my old provider gave up the ghost, and I switched to gmail even though I loved Thunderbird. I still had many documents in Thunderbird which I didn't transfer to other applications or locations.

Today, I finally gave up and did a massive update on my MacOS. Now Thunderbird won't run, and I desperately need many of the documents that I could only access through Thunderbird. When I went to the site for updating Thunderbird, the first thing I needed to know was what version I had, and the instructions assume you can access that info as you are running Thunderbird, which I can't do now. Please help!

Thank you, Sara

Asked by Sara Blatt 2 ezinsukwini ezidlule