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saved messages unreadable on new Win10 PC

Local Folders now just show impab-1mab, etc rather than subdirectory names. All messages in Local Folders unreadable. I tried deleting .msf files & rebuilding, but n… (funda kabanzi)

Local Folders now just show impab-1mab, etc rather than subdirectory names. All messages in Local Folders unreadable. I tried deleting .msf files & rebuilding, but no help.

Running POP3, T'Bird 59.0b1 (32-bit)

Asked by theHook 2 iminyaka edlule

Answered by Toad-Hall 2 iminyaka edlule

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Why do I get a pop-up warning, "Thunderbird can't update to the latest version"?

This is a newer, better version of a question that I previously bungled badly. As of this morning, I was running TB 68.1.0 (32-bit) on Windows 10 Pro (10.0.18362). Every … (funda kabanzi)

This is a newer, better version of a question that I previously bungled badly. As of this morning, I was running TB 68.1.0 (32-bit) on Windows 10 Pro (10.0.18362). Every day or two, I was getting a pop-up window warning me that TB couldn't update to the latest version and I needed to download a "fresh copy". This warning had a whiff of strangeness about it, so rather than using the link provided, I downloaded the latest version from the Mozilla site and installed it. Even though I'm now at the latest version on the release channel, I'm still getting the same warning, (see attached screenshot). Is this a legitimate warning coming from TB? If so, what do I need to do to dismiss it?

Asked by wbforbestx 10 izinyanga ezidlule

Last reply by D-M Outlook 6 izinyanga ezidlule

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1. Thunderbird 68.1 is empty after update. 2. Unable to open Troubleshooting and Options 3. Keeps updating after reinstalling older version

Thunderbird performed an automatic update to 68.1 from 60.9 today. Upon restart of the program, TB came up in 68.1 with empty fields. No mailboxes. Won't start Options. C… (funda kabanzi)

Thunderbird performed an automatic update to 68.1 from 60.9 today. Upon restart of the program, TB came up in 68.1 with empty fields. No mailboxes. Won't start Options. Can't start Troubleshooter. Everything from 60.9 is gone, and I can't figure out how to bring it all back in 68. I can uninstall 68 and reinstall 60, and everything goes back to normal, but then the automatic update cycle starts again. Please help!

Asked by horseybob 10 izinyanga ezidlule

Answered by Matt 9 izinyanga ezidlule

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Headers only downloadable, cannot download rest of message

The headers on email messages are downloaded, but when I try clicking on "Download the rest of the message", nothing happens. Accordingly, I am unable to download the bul… (funda kabanzi)

The headers on email messages are downloaded, but when I try clicking on "Download the rest of the message", nothing happens. Accordingly, I am unable to download the bulk of the message or its attachments. Thanks Daniel

Asked by Daniel777 3 iminyaka edlule

Answered by Wayne Mery 3 iminyaka edlule

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How to cancel Sky email so as to setup Thunderbird.

Some 2-3 years ago I switched ISP from Sky to Plusnet, but my wife did nothing and continued to use Sky email, and somehow it still worked. Last week her PC was infected … (funda kabanzi)

Some 2-3 years ago I switched ISP from Sky to Plusnet, but my wife did nothing and continued to use Sky email, and somehow it still worked.

Last week her PC was infected with the new Locky ransomware, attempts to remove the encryption proving fruitless, it was necessary to wipe the disc and restore a 2 month old image.

Everything else is now OK, she still receives email from Sky, BUT IS UNABLE TO SEND MAIL as she has no idea of her password – the couple she uses on sites that are not security risks do not work. I am no longer a customer of Sky for TV or email, and Sky mail now goes through Yahoo, who do not offer support.

So I set her up on my Plusnet account, in accordance with the instructions on their site, but at the end it asks for her Sky password. Stalemate.

I phoned Plusnet support again and was told it would be necessary to cancel the Sky account on Thunderbird, but as they do not support TB, could not tell me how to do so.

Unless somebody here knows how to cancel the Sky mail without knowing user name or password, it looks as though she’ll have to make do with the inconvenience of web mail.

Asked by georgelee3 4 iminyaka edlule

Answered by Zenos 4 iminyaka edlule

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Tbird says its up-to-date but keeps asking me to update?

I use Windows 10 Pro and Tbird ver. 68.1.0 (64-bit). Help> About Tbird says I'm up to date yet every morning I get a small window that asks me if I would like to up… (funda kabanzi)

I use Windows 10 Pro and Tbird ver. 68.1.0 (64-bit). Help> About Tbird says I'm up to date yet every morning I get a small window that asks me if I would like to update Tbird. Why is this if I'm up-to-date? Second, I tried the update and the update opened as a new install w/o incorporating anything such as my existing sent messages, trash, contacts and most importantly my local folders. How best to handle this if in fact it really is a update?

Thanks.

Asked by TheBaron 10 izinyanga ezidlule

Answered by christ1 10 izinyanga ezidlule

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When i send an email in mail merge it is going into the templates section and not in the sent section

When i send an email with mail merge it is going into the templates section and not in the sent section and i am not receiving the emails. Im pulling it through from a cs… (funda kabanzi)

When i send an email with mail merge it is going into the templates section and not in the sent section and i am not receiving the emails. Im pulling it through from a csv file with just an email column. What is going on? Thanks in Advance.

Asked by simonapprovedvitamins 2 iminyaka edlule

Answered by Toad-Hall 2 iminyaka edlule

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Thunderbird for Mac Can't Access E-Mail - unable to login to server

I've followed the troubleshooting for installing Thunderbird for Mac (both 68.3.1 and 72.0b3), but I still can't get it to access my 2 GMail accounts in Mac OS 10.11 (El … (funda kabanzi)

I've followed the troubleshooting for installing Thunderbird for Mac (both 68.3.1 and 72.0b3), but I still can't get it to access my 2 GMail accounts in Mac OS 10.11 (El Capitan)?? Ironically, Thunderbird 3.1.11 works fine on an older Mac OS 10.4.11 (Tiger), but just too slowly for me....??

I've tried both auto-configure, and manually configuring the accounts, but I keep getting an error saying it can't get to the gmail server?? I've also tried No Authentication, but it still won't go through....??

I think it really should be a lot easier to configure than this--can anybody help fix this??


Thanks! --Jackie

Asked by jyoung1 7 izinyanga ezidlule

Answered by Matt 6 izinyanga ezidlule

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Windows 7, had to change user profile, lost all my Thunderbird info. please help.

Worm or virus caused me to have to change my user profile in Windows 7. I have everything back looking more or less like it did before this disaster on my computer and I … (funda kabanzi)

Worm or virus caused me to have to change my user profile in Windows 7. I have everything back looking more or less like it did before this disaster on my computer and I am once again able to get into Internet Explorer but when I go to my Thunderbird email, it is as if I have never used it before and it wants me to set it all back up again. All contacts are gone and all my old emails etc. How can I proceed to try to fix this problem?

Asked by jmillsp 5 iminyaka edlule

Answered by christ1 5 iminyaka edlule

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How do I download yahoo webmail into Thunderbird, including folders?

I used to use Thunderbird exclusively. When I got a new computer, I was unable to get Thunderbird to work properly (don't remember why), so I started using Yahoo's webmai… (funda kabanzi)

I used to use Thunderbird exclusively. When I got a new computer, I was unable to get Thunderbird to work properly (don't remember why), so I started using Yahoo's webmail. Well, it appears to me that Yahoo is having problems on their end, and I want to retrieve and save my emails on their server and start using Thunderbird again. I need to know the precise steps that I must take in order to setup Thunderbird so that it can download my emails from Yahoo's webmail, INCLUDING the sub folders and the emails in them.

HELP!

Asked by Todd_W_White 3 iminyaka edlule

Answered by user1121639 3 iminyaka edlule

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Just 2 add-ons for Thunderbird 68? (Add-ons availability)

After I have manually added Thunderbird 68 (Ubuntu 18.04.3, 64-bit) I realized there are only two extensions I can use: Lightning and Enigmail. The official add-on site f… (funda kabanzi)

After I have manually added Thunderbird 68 (Ubuntu 18.04.3, 64-bit) I realized there are only two extensions I can use: Lightning and Enigmail.

The official add-on site for Thunderbird doesn't contain compatibility option for 68. Just curious, shall I from now on to do without certain useful features (examples: remove duplicate messages, custom IMAP folders order).

It's very sad to see the addons site that knows nothing of version 68. As if no one is aware of its release.

Asked by konstantin2 11 izinyanga ezidlule

Answered by sfhowes 11 izinyanga ezidlule

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Newly added email account, disappears after restarting Thunderbird.

After using Thunderbird for many years with a couple of email accounts, over the last few days I have been trying to add a new account. Using the Auto Config option, th… (funda kabanzi)

After using Thunderbird for many years with a couple of email accounts, over the last few days I have been trying to add a new account.

Using the Auto Config option, the account appears to be set up OK, and I have been able to send a test email to another email address from the newly added account which is received OK, but when I close Thunderbird and reopen it, the newly added account has completely disappeared. I have tried setting up the new account manually, but with the same result.

I would add that I have added the new email in other clients without any problems.

I have not included any screenshots, because I don't think they would help. I do have them if it would help, but the first one shows that the newly added account is present, and the second screenshot (after restarting) Thunderbird shows that it isn't.

Any suggestions please.

Asked by firefox662 3 izinyanga ezidlule

Answered by sfhowes 2 izinyanga ezidlule

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Adding Mail Account, so on Mail Acct Setup page I enter correct address & pw info, config finds provider (protonmail) but won't verify configuration.

I've tried the successful (for the other questioners) solutions offered in the articles that came up, but they didn't work. The one suggestion I couldn't try because the… (funda kabanzi)

I've tried the successful (for the other questioners) solutions offered in the articles that came up, but they didn't work. The one suggestion I couldn't try because the option didn't come up, was to press the "stop" button to keep TB from searching for the provider, then enter all the info manually BEFORE choosing the "Manual config" option. I couldn't do that because no "stop" button ever appeared.

In any case, I did try entering everything manually a number of times (including the IMAP and SMTP info), trying each and all of the "Authentication" options in that dropdown menu. But TB still insists that either my username (new email address) or password are invalid. I've done this many times now, carefully, and... same result no matter what, even after shutting TB down and starting fresh. By the way, TB does enter all of the IMAP and SMTP info correctly by itself, exactly as protonmail.com lays it out.

I don't want to start fresh by deleting my current Roadrunner account (which shows a POP server, if that makes any difference) and replacing it with the protonmail account, because then I'll lose all my folders and everything. I'd like to delete RR down the road, though.

Oh, and by the way I've followed Protonmail's instructions on how to set up Thunderbird.

Any ideas on this? I'm stymied. Thanks.

Asked by rbrown16 2 iminyaka edlule

Answered by Toad-Hall 2 iminyaka edlule

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Thunderbird ver 68 is not compatible with Quickbooks - QuickBooks cannot find Thunderbird and does not list it as an option.

We use Thunderbird to send Invoices and other forms from QuickBooks. This works fine with versions 60.9.0 or 60.9.1. However the 68 series updates are NOT compatible with… (funda kabanzi)

We use Thunderbird to send Invoices and other forms from QuickBooks. This works fine with versions 60.9.0 or 60.9.1. However the 68 series updates are NOT compatible with QuickBooks.

In QuickBooks, the email client is set under "Edit" "Preferences" and then "Send Forms". There should be a choice of Web Mail, Mozilla Thunderbird or QuickBooks E-mail. This works fine with the 60 series Thunderbird. But with the 68 series, QuickBooks cannot find Thunderbird and does not list it as an option.

I assume this is the case with all 68 versions of Thunderbird, although I have only tried with 68.1.1 and 68.4.1 (both failed). The latter happened when Thunderbird automatically updated to ver 68.4.1 and we suddenly lost compatibility.

Is there a plan to make the newer Thunderbird versions compatible with QuickBooks?

Until then, I'm hoping I can prevent Thunderbird from automatically updating. It is a pain when it happens because it's on a hosted server and we have to get a tech to uninstall Thunderbird and reinstall the older version - we don't have admin rights to do it ourselves.

Searching the web, there are others frustrated with Thunderbird suddenly losing compatibility with QuickBooks, although I don't know if they realize it is dependent upon the version of Thunderbird.

- GMB

Asked by GMB 6 izinyanga ezidlule

Answered by Toad-Hall 6 izinyanga ezidlule

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TB won't work with Verizon.net account

For decades have been using Eudora with PORT 110 SERVER incoming.verizon.net Verizon wants me to migrate to PORT 995 SERVER pop.verizon.net But it won't work for either E… (funda kabanzi)

For decades have been using Eudora with PORT 110 SERVER incoming.verizon.net

Verizon wants me to migrate to PORT 995 SERVER pop.verizon.net

But it won't work for either Eudora or TB 24.5.0 for Macintosh Eudora "fails authentication." TB just keeps "connecting" until it times out

This seems to be a well know problem with Verizon PORT 995 since circa 2009, per Google searching I've done.

BTW how do I activate verbose Task Progress and Error Messages for TB ?

Trying to delete my Saved Password in TB to make sure it was entered correctly, but cannot find out how. THE ANSWER FROM VARIOUS Q/A ON THIS SITE QUOTED BELOW IS WRONG:

THERE IS NO "Tools" choice and using those keys does NOTHING on a Macintosh. Version of TB is 24.5.0

ALSO there are two different "Tools" menus. They have different sub-options. One is the drop-down on the upper tool bar. The other is hidden in that mysterious symbol on the right, having 3 parallel horizontal lines.

>To see what you have saved in Thunderbird go to Tools-Options-Security->Passwords-Saved Passwords > >No Menu Bar with Tools? Press the alt key or F10 to make it appear.

Asked by VerizonSucks 6 iminyaka edlule

Answered by VerizonSucks 6 iminyaka edlule

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Gmail labels don't show in Thunderbird

I have used Thunderbird for many years. My church has a domain on Google, and my church-related email goes through Gmail. This has worked fine for years; I use IMAP and s… (funda kabanzi)

I have used Thunderbird for many years. My church has a domain on Google, and my church-related email goes through Gmail. This has worked fine for years; I use IMAP and see the Gmail labels as folders in Thunderbird. Recently I had to change my password in Google, and had a terrible time getting re-synchronized to Gmail... I finally got Thunderbird connected properly, but I can only see the Gmail Inbox, not any of my folders. If I attempt to synchronize with Gmail labels Thunderbird only sees Trash. I have T-bird 68.6.0 on MacOS 10.13.6. Please help!

Asked by econklin4 4 izinyanga ezidlule

Answered by Toad-Hall 4 izinyanga ezidlule

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consolidating MAC profiles (ImportExportTools usage?) in HIGH SIERRA?

i have FOUR tbird profiles that i would like to consolidate in THUNDERBIRD on the MAC and use as ARCHIVED email on the mac. i don't think i will import it all into MAC MA… (funda kabanzi)

i have FOUR tbird profiles that i would like to consolidate in THUNDERBIRD on the MAC and use as ARCHIVED email on the mac. i don't think i will import it all into MAC MAIL - which i use for current mail - since i think this database will be too large.

can i please ask if i should use ImportExport Tools and then the IMPORT MBOX or IMPORT PROFILE command for this?

but also which of the “import way” selections i should make?

i think dumping it all into one single profile would be fine for me at this point.

any ideas or experience with this tool?

THANKS

Asked by chertok22 7 izinyanga ezidlule

Answered by sfhowes 7 izinyanga ezidlule

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Thunderbird 78 Dark Mode messes up emails - we need a switch to disable it.

After upgrading Thunderbird from v68 to v78 over the weekend, everything looked fine, but then I realized some emails display badly with Windows 10 running in Dark mode. … (funda kabanzi)

After upgrading Thunderbird from v68 to v78 over the weekend, everything looked fine, but then I realized some emails display badly with Windows 10 running in Dark mode. Changing the Windows settings to display apps in Light mode doesn't help (and make other parts of Windows Light instead of Dark mode).

What I'm trying to find in about:config is a flag to tell Thunderbird to run in Light mode as I can't see many of my emails. I can highlight the body, but that's just a lame workaround.

First image show how the text is unreadable because Thunderbird only changed the background layout, but not the text; Image on the right I highlighted the whole email so I could read the text.

I saw other suggestions that either require meddling with some .css file quite heavily, or installing some add-on that doesn't fix the problem.

We just need a configuration flag to prevent Thunderbird from using the Windows Dark Mode (or more generic, one that doesn't follow the Windows Light or Dark mode on us).

Thank you developers.

Asked by Kaddath 3 emasontweni adlule

Answered by Toad-Hall 2 emasontweni adlule