I-Thunderbird Community Forum

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 lines at a time in both the main email edit screen and the preview screen. I tried changing it to Calibri 12 in Settings (it was Calibri 17) but that makes no difference. I also don't like that I have to go through File menu now to get messages for just one account. Is there a way to downgrade back to my old version? I guess that would be 115.2.1. Thank you!

I am now using the default storage folder for TB: AppData\Roaming\Thunderbird\Profiles\vsapyic3.default"

This is on my "C" Drive but I need tio migrate it to the larger Data Drive (D). How do I do this?

Thanks

Hello,

Trying every conceivable method to move my Thunderbird data to a new computer, following instructions exactly.

First I copy all the contents of the Thunderbird directory from %APPDATA%\Thunderbird\Profiles\ on the source computer to a USB drive. Next I copy that folder to the same location on the destination machine. I am copying the Thunderbird directory and all subdirectories. Run Thunderbird, no mails, nothing.

Thank you

I was finally forced to upgrade from win7 (which worked) to win 10 (me no likey) because of a required program which would not even install on win7. After the upgrade, which obliterated my hard drive of several important things, I am reinstalling TB. I always used an NAS directory for Thunderbird, and have email records going back nearly twenty years. I installed TB 115 and have tried several ways to get it to recognize my profile directory on the NAS to no avail. I tried copying data into the default directory the 115 install is looking at. The about:profiles shows it is looking in the correct directory, it produces a parent.lock file in that directory when I run the program. It does not give me my email, or contacts. I do not use the calendar or to-do lists.

My system is an AMD K6-6400K with 16 GB and a 500 GB drive. Though programs are loaded on the drive ALL data is stored in an NAS. There is about 375 GB available on the C drive.

I have used the cmd line to pull up profile manager, added a profile, pointed it to the data that is on the NAS, a parent lock file is created there too but it shows me no mail.

I have edited the profiles.ini file manually to have the program look at the directories, both the NAS and a local directory which has had the old files entered. Neither worked.

I tried opening TB and creating a new profile and pre-loading the info there, nothing. I've been at this for days now. I have uninstalled and removed manually all TB folders and reinstalled older versions to give that a go but without effect. I am no Luddite (Many years ago I owned a system integration, assembly and install company doing networking for the military as a civilian contractor.) but someone has to explain this to me like I am a five year old. There is no reason having my email back should be this difficult!

PLEASE give me a hand?

My TB directory appears in C:\Users\owner\AppData\Roaming\Thunderbird My old data folder was on a network drive at M:\Users\owner\AppData\Roaming\Thunderbird\profiles\k5zbs5az.default When I manually enter the M: address in the profiles.ini file, it "corrects" it to C:\Users\owner\AppData\Roaming\Thunderbird\ even though the switch 'relative' is off.

[Profile1] Name=default IsRelative=1 Path=Profiles/zpfeu8eu.default Default=1

[Profile0] Name=default-beta IsRelative=0 Path=C:\Users\owner\AppData\Roaming\Thunderbird

[General] StartWithLastProfile=0 Version=2

[Install5D388C1349709B37] Default=C:\Users\owner\AppData\Roaming\Thunderbird Locked=1

Running the Mozilla application with a specific profile using command line arguments brings up the program but no mail. It creates a lock file in the correct directory, but no joy.

I get no pop up error messages.

When in Thunderbird trying to import old profile from backup media using the import tool, I get an error message saying "about:preferences : unable to run script because scripts are blocked internally" How do I manage this? Can´t find anything about it on help pages. / Olle

Thunderbird stopped sending and receiving emails. I installed a new copy of thunderbird on another computer. After some time I was able to get it functional there. I would now like to have the same mail folder structure on the new machine as the old and import all my old information. I have exported the contents of the old Thunderbird profile to a usb drive. There are a large number of files and folder - 167 to be exact. The path the to the profile folder on my old computer was ....AppData\Roaming\Thunderbird\Profiles\t3ozjfx.default. This is the 'Local directory' in the Server Settings on the old computer. The path to Profile folder on the new installation is also ...AppData\Roaming\Thunderbird\Profiles\ but then there are two profile type files. One called t3ozjfx.default as before and another called test.default. The 'Local directory' in the Server Settings on the new computer is .....AppData\Roaming\Thunderbird\Profiles\t3ozjfjx.default\ImapMail\mail.cts.com-1.au It took me a great deal of effort to get emails sending and receiving properly on the new machine. It should have been just a matter of having the correct port addresses, server name, and encription method. However one had to fiddle with the local directory path to get operational

My question is given the above should I be able to get my old email file structure and the contents of those files onto the new computer by using the import facility in thunderbird. I would also like have the 'sent' messages on the old computer on the new computer. Will the thunderbird import operation be able to do this using the profile file information I put on the usb memory.

I hope I have not been too tedious in asking this question. It would be an immense relief if I could get Thunderbird on my new computer to have all the contents and folder structure that I had on the old computer.

sincerely yours

Devin Trussell Melbourne Australia

""Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh - Mine keeps changing the user name to the last name I put into any of my 6 accounts. The only way it will send mail is if the correct user name is in the correct account (obviously). Why is it changing constantly? click OK""

I've read the "fixes" from 2023 and they do not work for me. I tried changing the DESCRIPTION to blank, didn't work. Changed them to the corresponding e-mail for the account. Didn't work. Changed it to "SMTP" with the corresponding e-mail. Didn't work.

It keeps changing the last one I edit to the one I edited before it. It's driving me crazy. Won't send mail unless the User Name is correct (obv.)

Whole mess started when forced to switch from Cox to Yahoo recently. Seems to be working other than TB changing the name as soon as I type in the next one in the next email address and then it not working until I change the User Name back to the proper e-mail address of the 6 accounts.

I just replaced my 5 year old Windows computer with a new Windows computer. When I loaded Thunderbird on my old computer I had issues receiving my e-mail. My e-mail provider tech support was able to get me set up so that my e-mails went to a G-mail account and were forwarded to the computer. I used this setup for approximately 5 years. During that time I created several folders in Thunderbird and they have several important emails stored there. I setup my new Windows PC this past week and downloaded Thunderbird. To my surprise, I was able to set the program up so that it works without having to go through G-Mail. My issue is that I want to copy the e-mail folders and my address book from the old computer and move them into Thunderbird in my new computer. I have looked at your support page and I am concerned that when I move files from the old to the new that I will lose some e-mails and the few folders that I have on the new CPU. I would appreciate your direction and instructions on what I need to do to accomplish this task. The old computer Thunderbird files were up to date. Updates were completed as they came out. The new Thunderbird appears very different than the edition that is on my old machine. Thank you for your assistance.

I've just got a new Win 11 PC and have followed the method to transfer all the emails in my Local folders to the new PC. TBH I've tried many of the methods without success.

I've copied the folders from the relevant directory on the old Win 10 PC onto a USB. With TB closed on the new PC I've copied the folders from the USB to a new Folder in Local Folders directory.

When I open TB, of the ~7,500 emails I copy, only 282 appear

I've tried this many times now with no luck What am I doing wrong please?

tia Pete

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond.

- Open TB - Open Inbox to see all emails - Open an email, read it, delete it - Scroll down, reading email Subjects until I find another email I want to open (this may be 30-40 lines or more) - Open another email, read it, delete it

The cursor/highlight then jumps back up to the previously highlighted email (next to the first email I deleted). Now I don't know where I am, I don't know what email Subjects I have already looked at, I don't know where the next unlooked-at email is. In order to get back to where I was before I deleted the second email, I have to scroll down through many emails I have already scrolled through.

How do I stop TB from doing this? I want the cursor/highlight to stay right where it was before I delete any email, I do not want it jumping to some previous location.

I have had so much trouble with version 115 and looked online for answers. People recommended downgrading to 102, so I downloaded and re-installed that version, after deleting the file that was recommended from the Thunderbird folder (now I can't find the name of it!).

When I installed 102, it gave me the profile error message. I started to create a new profile and realized that will take me hours probably - I have multiple folders and email addresses in TB. So I decided to reinstall 115, and now it looks like there is no data at all. Help!

I'm using Windows 8.

Thanks

In the last few days I am unable to download new emails in normal mode but can in safe mode. I am running Win 11 22621.2215 and T/B 115.2.0. This is happening on all my network computers. I can send emails without any problems. My wife's computer works fine. I have the same problem using my normal ISP and using a mobile internet connection.

i can log in and download using my phone with Aqua Mail

It would seem that some process in Win 11 is now blocking email downloads. I have disabled my Antivirus and Malwarebytes.I have used the troubleshooter, disabled addons etc. No Change. Reinstalled T/B and connected to original profile. No change. Connected to an old profile. No change. Any ideas as to why this is suddenly happening.

Hi, I recently moved to a new computer (win 10 to win 10). I wanted to transfer all of my e-mails, folders and accounts/settings, and plugins.

Initially, I tried using the good old mozbackup (yeah I know it isn't supported but last year I was able to use it without any issues on a laptop I took with me for a trip). It didn't really work well this time. It is a very big backup - 34GB (with over 140GB on disk size which is strange).

So I tried to start over, deleted all the accounts, created a new default account, and copied the Thunderbird folder from the old PC to the new one in its entirety to the new computer.

It seemed to work but after looking at my folders (I use quickfolders) I see that many of the older folders (which do work fine on the old PC) are now empty and after the restart, they are also duplicated (again not all just the older ones - not sure why these are affected and not the new ones).

How do I solve this issue? (I looked around and there are many suggestions but not too many success stories).

Iddo

How do I save emails and calendars when changing Thunderbird from POP to IMAP? I have TBird installed on one Windows desktop and three windows laptops using POP3 and I want to change the accounts to use IMAP. Doing so should save me time having to manually delete the same emails on all machines. If I do not save the emails etc before I switch the accounts from POP to IMAP what, if anything, will I lose? My primary email accounts are Gmail. Some are personal and some are business. Switching those to IMAP is simply a few mouse clicks in the Gmail webmail settings. But changing TBird accounts to IMAP is a whole new kettle of fish, I imagine. Thanks in advance.

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thunderbird Import folder has zero messages and no subfolders. I also tried changing the old TB to IMAP, didnt work: "configuration problem". Any help would be appreciated.

I tried posting a thread but unfortunately I didn't got any traction. Maybe I've explained myself in a not so clear way? I'm going to try again, hoping to getting better luck this time around. Here it goes.

Big profile backup is out of control when restored. I'm on OSX.

Backup is a normal zip file of the profile folder, created on the same machine.

I know in theory, I should just create a new profile, quit TB, and then replace the contents of the newly created profile with my backup's contents. Next time I start it up, I should see my profiles' content.

However, that doesn't happen. And this is what I've seen after several dozen (?) times attempting it:

[list] [*] the first time starting after the restore, it takes a while to start. Then I'm shown a series INBOXes named with '-n' at the end, for an arbitrary (?) number of n. Such as 'INBOX', 'INBOX-1', ..., 'INBOX-25', some 3 to 5, others 40 or 50.

The last, according to this numbering, appears to be the one that contains the actual Inbox with messages. This happens in almost all accounts in the profile (about two thirds). I can also see several 'INBOX-n.msf' files (1kb) in the filesystem, with one corresponding final 'INBOX-n' file. This, as one could guess at this point, was not part of the original backup.

[*] after restarting TB, it takes even longer, and I lose access to all other folders. Everything below the account name disappears, except for the 'INBOX' that remains listed as a folder in the left pane, and when clicked on, shows no messages, none. For every account.

[*] every subsequent restart is then very quick, and I don't get access to the folders anymore. Even the maimed access the first time around seems now to be gone. There are only the empty INBOX folders, again and again./list

Profile folder size goes from ~24GB to ~16GB throughout this, though in TB's folder pane, it looks as empty as it could be.

I've repeated this dozens of times, with two different profiles which lead to the same result.

I might have tried a restore once on Windows machine to test it out, a long time ago, which I think went smoothly. So I can't vouch for it now, but I'd guess the problem is in OSX. Which is a problem, because it's what I'm using.

Am I doing something wrong? Does it have anything to do with permissions? What can I do to get this restore working? Anyone experienced the same on OSX?

I feel silly going through the trouble of backing up weekly, don't feel safe at all by failing to restore these backups. When I need the backup, I don't think I'm going to have one. I've had a few scares, and one of these days, it's bound to happen.

Below are the pictures when I restore this backup in OSX, in the first run it shows a corrupted folder structure, and from then on I have no access to the emails anymore.

Would appreciate any help with this long running issue.

Here's the pictures of the situation:

[b]First Run:/b

[img]https://preview.redd.it/jqs03d7fdcna1.png?width=324&format=png&auto=webp&v=enabled&s=ddc6a11b9da6d0413b8a81921bb3e618879b5f73/img

[b]Second Run:/b

[img]https://preview.redd.it/mvqtvi5hdcna1.png?width=369&format=png&auto=webp&v=enabled&s=f44319dd7f06fa25df4a5cb3d931e103f59b2eeb/img

EDIT: Attached pictures of files on both profiles, profile 1 and profile 2.

Happy New Year all volunteers, In W10, after crash all my applications, and their setup/data got wiped out. Tbird worked before like charm. Then it was a new installation 2 years ago. I moved mail data from Vista Mail on a Toshiba PC to my then new GP PC, with W10. Now, I have to re-install all the apps, and try to import/collect data. Luckily, my Vista PC is still working, so I can recover things from there. So, in Vista Mail i exported contacts, tried .csv, and .vcf. Csv seemed to work, however the import in Address Book was not functional. The names and e-mail addresses were mixed up. Then, I tried .vcf: with a single contact it works fine, but not with a list of .vcf files. Then, I found the advice to create one .vcf file for all contacts via copy *.vcx merged.vcf. The file got created, and looks fine. The windows contact too can open it, one-by-one. Windows10 Mail can handle it also. But, when I try to import this in TB I got as far as START import. Then, the message "Import failed unexpectedly, more information may be available in the Error Console". I do not see error console, and more hints. I must tell, extracting contacts from GMAIL works too. But, unfortunately I do not have set up gmail so that it saved all contacts upon referencing, so I just have a subset of contacts there... Do you guys have a working solution, or is this a new chart again ? By the way, the TB version is the newest one, a guess it is 102. Cheers, Zoltan