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Can not see mailboxes and folders

Good morning I have updated Thunderbird to the lastest version 115.6.0 (64-bit) on my Mac with Ventura 13.3.1 (22E261) and now I can not see my mailboxes and folders. Hav… (funda kabanzi)

Good morning I have updated Thunderbird to the lastest version 115.6.0 (64-bit) on my Mac with Ventura 13.3.1 (22E261) and now I can not see my mailboxes and folders. Have tried everything - nothing works. Rest bookmarks work. Contacts and other functions. I can create and send letters from any of my mailboxes, I can search letters in all mailboxes in search field, but I can not see on the left bookmark nothing - empty list of mailboxes. I have download the program again, reinstalled, changed Thunderbird file in Programms - same thing. Please help.

Asked by mailazs 4 izinyanga ezidlule

Last reply by Wayne Mery 3 izinyanga ezidlule

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (funda kabanzi)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 2 izinyanga ezidlule

Last reply by Matt 1 inyanga edlule

Sub folders new message icons

I have many folders and sub folders and before the new upgrade each sub folder would show the number of new messages. Now only the main sub folder shows and if there are … (funda kabanzi)

I have many folders and sub folders and before the new upgrade each sub folder would show the number of new messages. Now only the main sub folder shows and if there are messages only the first level local sub folders show new messages not the second level and third level.

Asked by sgaguy2 4 izinyanga ezidlule

Last reply by sfhowes 4 izinyanga ezidlule

Duplicate e-mails

I have 4 e-mail addresses and corresponding inboxes. One is my personal addy that I use for most legitimate business. The other 3 are leftovers from former businesses a… (funda kabanzi)

I have 4 e-mail addresses and corresponding inboxes. One is my personal addy that I use for most legitimate business. The other 3 are leftovers from former businesses and a spam addy. I use those other 3 addys sparingly, but only for sites I want to maintain distance from, and any I suspect might be spammers.

Thunderbird has worked wonderfully for me for some years, but recently, I have been getting duplicate messages in 2 of my 3 dummy accounts for every one that is legitimately sent to my main account. None ever show up in that 4th account, but I did just receive an e-mail that was intended for that 4th account, and the inbox acted as it should (no duplicates anywhere).

I have spent a couple of hours with a very dedicated service rep from my ISP, and she was unable to find any solution. She suggests that reaching out to Firefox is the next logical step.

Asked by curl-dive 1 inyanga edlule

Last reply by david 1 inyanga edlule

Error Msg when opening link in email. Breakdown in Thunderbird and search engine

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, … (funda kabanzi)

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

But, if I copy link and copy into browser it works fine. There is a break in the Thunderbird email to the browser. This does not happen with all links but there are about three or four that I get regularly where it fails.

I have talked to a tech guy and we have tried different things and it always comes back to a break in Thunderbird email.

How do I fix this problem?

Thank you, Monica

Asked by mmikkola914 3 izinyanga ezidlule

Last reply by christ1 2 izinyanga ezidlule

Cannot sign in with my original password.

Yesterday I set up a new password. Then said sending a code. Cannot get the code as I can not get messages or send out messages on your site. My other device is my pho… (funda kabanzi)

Yesterday I set up a new password. Then said sending a code. Cannot get the code as I can not get messages or send out messages on your site. My other device is my phone to get a code. I am only in your site as I kept clicking the screen several times and you popped up. Forgot my original password. I am getting your messages on Spectrum Webmail. At the end of January I could not sent out an email; then could not receive an email. Was working fine up to then. Do not know what happened. Just want to get back on Thunderbird as I have important folders and my contacts.

Asked by Lois Grof 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

does deleting an email account also delete it from Thunderbird?

I want to delete my email hosting but still keep my emails. Does deleting an email account also delete old emails from Thunderbird where I also get a copy? Thank you! … (funda kabanzi)

I want to delete my email hosting but still keep my emails.

Does deleting an email account also delete old emails from Thunderbird where I also get a copy?

Thank you!

Asked by missnomi 2 izinyanga ezidlule

Last reply by david 2 izinyanga ezidlule

Thunderbird 115.10.1 (64 bit) extremely slow deleting messages

I remember when you could select a range of messages and delete the lot quickly. This is how I maintain my email. For a while now, and still, it takes a bit to sort mes… (funda kabanzi)

I remember when you could select a range of messages and delete the lot quickly. This is how I maintain my email. For a while now, and still, it takes a bit to sort messages, normally for me sort is by "Correspondent". Then when I select a range and hit delete, I may as well go do something else. Thunderbird goes unresponsive for the long duration. It is a major problem.

I am still using Win10 Pro, system disk is an SSD (1 TB) and the data disk is a normal HD (4 TB). 16 GB RAM, a Lenovo tower. It is not running out of memory, the drive isn't over utilized either. A 15 message delete is slow, try over 100 messages!

All other programs run fine, it is used in electronics design mostly. This issue popped up a while ago and I kept hoping it would be fixed. It hasn't yet. The OS is kept up to date, no other changes. I do compact folders regularly, so indexes should be optimized.

Asked by Chris Bridge 2 emasontweni adlule

Last reply by Wayne Mery 2 emasontweni adlule

why do you change my message selection when I delete an unrelated message???

why do you change my message selection when I delete an unrelated message??? Sometimes you delete a message that I haven't opened yet (and don't necessarily wish to open… (funda kabanzi)

why do you change my message selection when I delete an unrelated message??? Sometimes you delete a message that I haven't opened yet (and don't necessarily wish to open at this time)!!!

Asked by ckugler 1 inyanga edlule

Last reply by Matt 1 inyanga edlule

Emails will not download in Thunderbird

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a… (funda kabanzi)

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

Asked by Barbara Suto 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

How to delete dual inbox's

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I … (funda kabanzi)

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I have the Unified Folders and below, which are essentially a duplicate of the folders in the old All Folders. (See attached image) Not only is it making things confusing but I'm storing duplicate emails and it seems to be affecting performance, Thunderbird now randomly quits and restarts. So, how do I delete either the All Folders or the Unified Folders and move the few sub folders that are unduplicated into the remaining group?

Asked by Bisha 3 emasontweni adlule

Last reply by david 3 emasontweni adlule

Sorry but even getting to find HOW to Submit to get help is awful. Desperate for help with Thunderbird lost all my emails - again!

Urgent Help Please as lost ALL EMAILS - I cannot get to post in Thunderbird: 1) I've now spent 4 hours, (from what was trying to sort a 'simple' problem on the server), a… (funda kabanzi)

Urgent Help Please as lost ALL EMAILS - I cannot get to post in Thunderbird: 1) I've now spent 4 hours, (from what was trying to sort a 'simple' problem on the server), as I couldn't send or receive any emails, as they think I've 6.5Gb of data on it, in spite of my deleting all my emails off it. So they allowed some extra space to temp sort it again. It's been an issue for about 3mths now. But I deleted everything just the other day having confirmed that was not deleting them off my laptop and that the previously lost emails 2 yrs ago weren't still on their server.

But now checked back on my email client Thunderbird, and I've no emails. They're all GONE bar the odd few I've put into folders (I stopped using folders years back as that lost all my emails way back then!), so I'd been keeping them all in the Inbox. Although I've a few old Inbox files with previous old old emails in so I can access them if I need to. But at least their there! But now again I've just lost everything. This is such a disaster.

Over the last 2yrs it's been going OK until today. Now it's LOST ALL MY EMAILS. I'm as per usual up to my eyes and have to travel this friday for meetings next week. The last thing I needed today was this. I've lost so much data and info in those emails it's doesn't bare thinking about. From show tickets that I need, medical info and data, to flight details to all sorts of crucial data. My ONLY saving grace is that anything I've replied to, I have a copy in the sent folder.

So Please Forgive this being in Firefox, as I can't even add it to Thunderbird help area!! I've had to reset my pw too just to sign in. Sadly right now it all feels so very upsetting I'm thinking I'll have to just have to start using another email client! If every 2 yrs I lose all my emails then this is just not acceptable. I hope you can move this to the Thunderbird threads. If you do please send me a link to it so I can try and find it.

What's so upsetting is had I saved the Inbox file when I saw the 13Gb file size, a bit eariler then, I think I could have saved them. I fear though that the remote server people deleted something, that was somehow still linked to my system and that's meant they've deleted my emails off my laptop too! Terrifying! (Perhaps that is what happened before back in '22. ???) I did look at a 'Sync' settings but not sure what they did so cancelled back out of them.

Running on Win 10 Pro 64Bit i7core 8Gb Ram Thunderbird 115.10.1 (64-bit)

Any and all help will be most gratefully received.

Sub issue to get help : 2) Error to Sumbit to Thunderbird: Sadly I've gone around and around your system saying Ask Question when nothing answers my query on the Thunderbird email questions. But when you click on Ask Question it just takes you back around the system again / Browse all Programs / re click on thunderbird/ reclick on Emails and back to list of FAQ's but nothing helps so click on Get Help and back around you go in a deja vu system.

Asked by AuroraMagic 3 emasontweni adlule

Last reply by Matt 2 emasontweni adlule

emails

I use Thunderboard on a PC and googlemail on an iPad. On TB, there are 2 tabs - Sent and Sent Mail. Their contents differ but should be integrated under one name but mess… (funda kabanzi)

I use Thunderboard on a PC and googlemail on an iPad. On TB, there are 2 tabs - Sent and Sent Mail. Their contents differ but should be integrated under one name but messages sent from the iPad land in Sent Mail, not Sent.

I thought this TB and Gmail could be synchronised? How??

Asked by GAR 3 izinyanga ezidlule

Last reply by sfhowes 3 izinyanga ezidlule

Automatic Threading of messages is potentially damaging. We need to be able to turn this off.

I've just now noticed the Threading automatic default grouping/marking of messages, and it is appalling. Thunderbird/Mozilla either needs to eliminate this (with appropri… (funda kabanzi)

I've just now noticed the Threading automatic default grouping/marking of messages, and it is appalling. Thunderbird/Mozilla either needs to eliminate this (with appropriate warning notices, perhaps) or at least give us the ability to NOT link various messages. It's not only vastly annoying, it can cause severe real-world problems if anyone not in the CC or BCC fields is receiving these messages that were not intended for them.

I suppose for now, the only way to NOT link things that were never meant to be would be to change the Subject when discussing important topics.

Either that, or get a whole new mail service, which I'd prefer not to have to do.

Asked by Squirebran 5 izinyanga ezidlule

Last reply by sdoyle1 5 izinyanga ezidlule

There seems to be no View>sort by>unthreaded in 115.7 How do I get rid of threading?

I have read the solutions for threading and well they either don't work or are not options. There is no View>sortby. I have a view> toolbars view>layout and vi… (funda kabanzi)

I have read the solutions for threading and well they either don't work or are not options. There is no View>sortby. I have a view> toolbars view>layout and view>folders none of which even have a sortby under them. I can not deal with this threading. I hate to give up Thunderbird but I cant work like this. HELP

Asked by caseawitch 3 izinyanga ezidlule

Last reply by Wayne Mery 3 izinyanga ezidlule

threading

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open e… (funda kabanzi)

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Asked by info10936 2 izinyanga ezidlule

Last reply by Nick At Night 1 inyanga edlule

files

trying to open a link google sent me in regards to deceased fathers email content followed instructions can not get it to work> been to a computer store for help and t… (funda kabanzi)

trying to open a link google sent me in regards to deceased fathers email content followed instructions can not get it to work> been to a computer store for help and they can not get it either>

ear Jasmine Tietz: We have completed our investigation and have sent you an email containing a link to a secure portal to electronically download the requested email content available in the Gmail account, INTOTHEFUTURES0957@GMAIL.COM. In order to open the email content (the file that ends in “.mbox”), use any program capable of reading .mbox format files. One such program is Mozilla Thunderbird. To use Thunderbird, please follow the instructions listed below: 1. Visit Mozilla.org and download the program Thunderbird 2. Follow the instructions and install Thunderbird on your computer. Close Thunderbird after you have completed installation. 3. Open the following path/folder on your computer: 4. On Windows XP/2000, the path is C:\Documents and Settings\[User Name]\Application Data\ Thunderbird\Profiles\xxxxxxxx.default\ 5. On Windows 95/98/Me, the path is usually C:\WINDOWS\Application Data\Thunderbird\Profiles\ xxxxxxxx.default\ 6. On Windows 7, the path is C:\Users\[user name]\AppData\Roaming\Thunderbird\Profiles\ xxxxxxxx.default\ 7. On Mac OS X, the path is /Users/[User Name]/Library/Thunderbird/Profiles/xxxxxxxxx.default 8. Look for the “Mail” folder and then the folder named “Local Folders.” 9. Copy and paste the “.mbox” file into “Local Folders.” 10. Open Thunderbird. When you open Thunderbird you'll see the mbox file under “Local Folders.” Google cannot provide further technical support. If you are in need of further assistance please visit the website listed below or contact an IT professional. For further information please visit http://support.mozillamessaging.com/en-US/home We thank you for your understanding and cooperation during this proces

Asked by Jasmine Tietz 4 izinyanga ezidlule

Last reply by david 4 izinyanga ezidlule

Since Thunderbird 115.6.1 was installed files disappear when I move them to an Archive or Draft folder. How can I fix this and how can I recover those files from the server?

Since Thunderbird 115.6.1 was installed files disappear when I move them to an Archive or Draft folder. How can I fix this and how can I recover those files from the se… (funda kabanzi)

Since Thunderbird 115.6.1 was installed files disappear when I move them to an Archive or Draft folder. How can I fix this and how can I recover those files from the server?

Asked by RichJan 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

dossiers trash et corbeille

Bonjour. Sur un compte IMAP sur la poste net, j'ai deux dossiers trash et corbeille, lequel est utile. J'ai également 2 PC qui travaillent avec les mêmes comptes IMAP su… (funda kabanzi)

Bonjour. Sur un compte IMAP sur la poste net, j'ai deux dossiers trash et corbeille, lequel est utile. J'ai également 2 PC qui travaillent avec les mêmes comptes IMAP sur un PC et POP sur l'autre et aléatoirement des messages reçus sur un compte d'un PC (IMAP ou POP) , après suppression, font disparaitre le message correspondant sur l'autre PC.

Merci

Asked by GEORGES FOURQUET 4 izinyanga ezidlule

Last reply by david 4 izinyanga ezidlule