I-Thunderbird Community Forum

I'm a Thunderbird novice.

I had Thunderbird working to allow me to read and write messages to the Quicken newsgroup.

Something went wrong (Thunderbird was displaying the Quicken newsgroup name twice - in the left column), but clicking on either of the displayed names produced a blank screen. It did not matter what the read/unread setting said: no messages diaplayed.

So I tried reinstalling Thunderbird - which is requiring me to set everything up again. I struggled to get setup the first time, and this time I'm getting almost nowhere.

First: Thunderbird setup my email account even though I don't want to use Thunderbird for my email. I'm hoping that's just a minor annoyance, though I'd like to get rid of the Thunderbird email account.

But I am not getting anywhere setting up the Newsgroup.

I'm trying to use www.eternal-september.org to get messages from the newsgroup alt.comp.software.financial.quicken - which was working fine before I had to reinstall.

Is there a simple step-by-step guide I can follow to achieve my goal.

Problem: newly added account disappears when TB is closed. Thunderbird on this PC (Dell Latitude 6540) has held a Verizon account for years. The "new" account is a different, equally old Verizon account kept on TB in an identical PC I no longer use. When added to TB on the present PC it tests and works fine until TB is closed. Repeated numerous times. Having read thread # 1286437 I did what follows , to no avail: 1. tried TB in troubleshoot mode; 2. tried in Windows safe mode; 3. cleared startup cache; 4. drastically pruned old emails; 5. looked up profile folder under troubleshooting info. Folder qxxxxxxd ( size 1.18 GB before adding new account) holds one folder tree, one directory tree, but NO prefs.js file. Instead, twenty-two prefs-xx.js files from 1 to 22; removed all to a thumb drive except prefs-1.js which I dared not rename as prefs.js; 6. found two profile folders, both labeled default. One is the above holding 1.18 GB, the other holds 685 MB (probably harmless and related to an old university account no longer extant). I copied both profile folders to a thumb drive. Note: profile folder qxxxxxxd is clearly engaged in what I am attempting. When TB is open with the added new account working -- which is the case as I am writing --, profile folder size increases from 1.18 to 1.20 GB and the number of folders increases by one (under "Mail" the list of pop.verizon-xx.net sub-folders increases from 17 to 18). Please advise on what to do next; I am 86 and no software geek, but can follow instructions... Thanks --Paul

Hi, A few weeks ago, my desktop PC had to be returned to the manufacturer for repair, so I had to move my email to my laptop. I have 9 email accounts (3x yahoo, 3 x Microsoft, 2 x GMX and a Gmail). I used to train adults how to use a computer or laptop (basic training) so had addresses for different providers, so I was familiar with anything they could throw at me! Some don't get a lot of use now, but I like to keep them, for the odd occasion. All the accounts loaded sweetly at the time, some requiring 2FA, but none needing any App Passwords. A week ago My laptop had a catastrophic problem requiring me to restore to factory defaults. Since then, I have been reinstalling all the programs/apps to get it something like it was before the disaster occurred. Obviously, as part of the process, I had to reinstall Thunderbird. However, I have not been able to get any of the accounts to get set up on Thunderbird. The settings are found in the database and passed as okay, but I've been getting messages like: "Unable to login at server. Probably wrong configuration, username or password." I know the settings are correct because I have double-checked them very carefully, and I also use Bitwarden to ensure the Username and Password are correct. Initially I had wondered whether it was just one account that was a problem, and had tried other (alternative and approved) port and security settings but got a "Thunderbird failed to find the settings for your email account" message. I am puzzled, because about 3 weeks ago everything went in so easily, and I completed all nine accounts one after the other in probably less than half an hour, and now I can't complete any. I'm obviously playing with the idea of trying another email program, but also liked the calendar in Thunderbird. I'll attach some screen prints below. I also use Nord VPN, but for a fortnight it didn't matter whether Nord VPN was on or off, Thunderbird was brilliant. Today I was wondering whether that was having an effect, so I switched on Split Tunnelling, and applied Thunderbird, but it made no difference. So my next thought was whether as part of the Factory reset of the Laptop, not all the registry entries for Thunderbird had been cleared, or that there was some files somewhere that had escaped the purge and Thunderbird was still pointing to them. However, that didn't make sense, because I had Uninstalled Thunderbird with BC Uninstaller and deleted entries found after uninstallation, before I reinstalled it. So what can I do other than find some other email product, which seems unlikely at present! Kind regards.

I am running version 128.1.1esr (64-bit) on Windows 11.

A few weeks ago one of my email accounts stopped working so after attempts to find and fix the problem I resorted to deleting and recreating the account in Thunderbird.

The account is a hotmail.co.uk account and the server type is "POP Mail Server".

I noticed that there were fewer folders under the account (Inbox, Drafts, Sent and Trash). There may also have been a Junk folder. I thought that perhaps Thunderbird would create any additional folders as and when messages appeared in them, but I have now discovered that I have messages in the Spam folder on the server but they do not appear in Thunderbird.

Please can someone tell me what I have done wrong and how can I fix it.

Many thanks.

Hi, When installing my Yahoo account in F-bird, I chose the option to keep copies of the messages on the server when downloading them to my local folders. But all my message folders on the yahoo server appear to be empty after I copied them to my local folders. Can this be undone? I'm using other email programs on my mobiles and it's crucial for me that I can access all my folders from mobile and desktop devices. Is there a way to keep them on the yahoo server AND have them synchronized with my local folders? Your help is very much appreciated! Kind regards, Pat

Is there a way to preempt the initial download when connecting an IMAP account initially?

Presuming you plan to make "Keep messages in all folders for this account..." UNchecked, I've found I can only go into settings as soon as possible after connecting the IMAP account to cut off the automatic start of downloads for local email copies. I then search for the email files locally (am configured for maildir) and manually delete.

Not the end of the world, but seems a bit janky. Is there a way you're supposed to be able to set synchronization settings BEFORE Tb starts syncing?

Thanks.

Thunderbird ver 140.0 (64-bit) on Windows 11.

Brand new, fresh installation of Thunderbird. - Added a GMail account. That worked. - I tried to add an account with my personal domain. I enter my name, the email account, and Thunderbird gets stuck in an unending loop looking up the configuration. - Other email clients have successfully looked up the config and did the setup without a problem. - The email account is handled via IONOS.com servers. - If you gave me a manual setup option I could handle it but there is none; TB goes straight into trying to handle it itself.

Any ideas?

TY, Frank

My live.com accounts are no longer syncing as of 10/01/24. I tried changing the authenication method to 0auth2 as suggested and restarted my computer. Now instead of getting the notice that my password for my live accounts in incorrect, I get a message from thunderbird saying "The IMAP server imap-mail.outlook.com does not support the selected authentication method. How can I fix this? I tried changing my passwords to these 2 accounts and reentereing into thunderbird but to no avail.

I recently purchased a new computer and want to setup Thunderbird to use my ATT Yahoo mail account. I went through the automatic process and got an "incorrect information" message. I tried Yahoo's instructions and they don't match what shows up in the account setup in Thunderbird. I am stuck and need some step by step instructions to set this up. I found nothing in the help section. Thanks.

Thunderbird v115.7.0 (32 bit) Win7 (32 bit) SP1.

I am trying to add another account, but when I fill in the account info (name, email address, and password,) it pops up an oauth2 verification window but the window "Fails to connect"

The title of the window is "Enter Credentials for (email address) on imap.comcast.net.

After some time, I get a "unable to connect" message.

I managed to copy some of the url, here is the beginning part https://oauth.xfinity.com/oauth/authorize?response_type=code&client_id=thunderbird-oauth&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Femail.comcast.net%2F+profile+openid&code_challenge_method=S256&code_challenge=xhwuKlnA_c...

This has happened before for Google accounts too.

Is there a fix?

Thanks, Mark.

I currently use Thunderbird 128.3.1esr (32-bit). I monitor 5 different gmail based accounts from it. The primary issue is that I have removed one account from the "settings : Account Actions " dropdown several times and every time I reboot my windows box the old account returns. A lesser issue but still a distractor is that my Message View Layout returns to the default on the same regular reboot. How can I permanently delete the account??? and if it's a twofer, have my message view choice remain?? Thanks. Bob.

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops.

I've seen posts about deleting the Outlook account, then reinstalling it in Thunderbird and Thunderbird will create the necessary security steps to make it usable again. This seems to be the method that works rather than just going into the settings and changing the necessary security settings.

MY QUESTION IS: I have lots of emails (sent and received from past months and years) that I keep in folders within Thunderbird.

How can I keep those folders/emails in the format I have if it's necessary to delete the account on Thunderbird then reestablish it? My understanding is that deleting it in Thunderbird will also delete all local folders and email saved within that account.

Thanks B

Thunderbird updated today to 128.2.3esr and suddenly I have to log in to my Google account, which doesn't work: I get an 404 error when I try to set up my account (which has been working flawlessly for months). I'm on Windows 11.

Using Tbird 115 (or later) can gmail contacts be the listing used in Tbird and be in synch when changes are made in the gmail contacts list. There appear to be various methods and I seek the best and simplest. Thanks

I have Thunderbird installed [via Flatpak](https://flathub.org/apps/org.mozilla.Thunderbird) and suddenly it's not recognizing the profile that contains the email accounts. When launching it is showing the welcome wizard instead.

The file system contains quite a few profiles though:

``` $ cd ~/.var/app/org.mozilla.Thunderbird/cache/thunderbird $ du -h --max-depth=1 6.8M ./i58nuv2e.default-release-1 813M ./r77u2ylw.default 6.7M ./w92uxxz8.default-release 0 ./jncleef4.default 6.5M ./fbs6wcvl.default-release 0 ./lz1kt9ot.default 6.9M ./tv1kaebo.default-release 0 ./7f6s4la8.default 839M . ```

but `about:profiles` shows only `tv1kaebo.default-release` and `7f6s4la8.default`.

I'm pretty sure that I didn't do anything but updating the Flatpak and I definitely didn't change any Thunderbird settings or anything in its data directories.

The correct profile is `r77u2ylw.default` (its directory size is 813M while the others are less than 7M).

Hence I'd like to know how can I make Thunderbird use that profile and avoid that issue happening again?

• • PS:** And what's the best way of cleaning up profiles, since I only need one profile anyway? The Thunderbird UI doesn't even recognise all of them, so would be deleting them sufficient?

Unable to sign into outlook.com using either normal password or OAuth2. This has been going on for weeks, but would eventually connect. Now it was been two days since last connection. Any help would be appreciated.

Thanks Glen

Hello!

Everytime I open Thunderbird it asks me to authenticate an old mail account that 1) has already been deleted and 2) isn't visible anywhere within Thunderbird - so I since I don't even see the old account anymore, I can't delete it and don't know what to do. I have deleted the SMTP server that was related to the deleted mail account. I also uninstalled and reinstalled Thunderbird - the message still shows up.

I hope someone will be able to help me. :) Thank you!