I-Thunderbird Community Forum

I need assistance to setup my accounts correctly in my unified inbox. A few times I have lost some messages, when sending mail, they go out from both accounts Is there a way to chat with someone, and to share screenshots. I look forward to hear.

I'm a Thunderbird novice.

I had Thunderbird working to allow me to read and write messages to the Quicken newsgroup.

Something went wrong (Thunderbird was displaying the Quicken newsgroup name twice - in the left column), but clicking on either of the displayed names produced a blank screen. It did not matter what the read/unread setting said: no messages diaplayed.

So I tried reinstalling Thunderbird - which is requiring me to set everything up again. I struggled to get setup the first time, and this time I'm getting almost nowhere.

First: Thunderbird setup my email account even though I don't want to use Thunderbird for my email. I'm hoping that's just a minor annoyance, though I'd like to get rid of the Thunderbird email account.

But I am not getting anywhere setting up the Newsgroup.

I'm trying to use www.eternal-september.org to get messages from the newsgroup alt.comp.software.financial.quicken - which was working fine before I had to reinstall.

Is there a simple step-by-step guide I can follow to achieve my goal.

An error occurred while sending mail. The mail server responded: Request failed: Mailbox unavailable-verify address. Address is okay.

This seems to be covered in several archived cases. Solution being to change name of outgoing SMTP server. so that each account is associated with a different SMTP server. I have three yahoo accounts. One is legacy AT&T. No issue at this time Cannot send on Acct B. It has all account settings same as account A. When I attempt to change SMTP outgoing server on account B to the newly named SMTP server It chanes both accounts to new name, Sets new name as default and account B is still unable to send.

This is a new problem. Been a Tbird user since it's inception. V128.3 Windows 10 up to date

Problem: newly added account disappears when TB is closed. Thunderbird on this PC (Dell Latitude 6540) has held a Verizon account for years. The "new" account is a different, equally old Verizon account kept on TB in an identical PC I no longer use. When added to TB on the present PC it tests and works fine until TB is closed. Repeated numerous times. Having read thread # 1286437 I did what follows , to no avail: 1. tried TB in troubleshoot mode; 2. tried in Windows safe mode; 3. cleared startup cache; 4. drastically pruned old emails; 5. looked up profile folder under troubleshooting info. Folder qxxxxxxd ( size 1.18 GB before adding new account) holds one folder tree, one directory tree, but NO prefs.js file. Instead, twenty-two prefs-xx.js files from 1 to 22; removed all to a thumb drive except prefs-1.js which I dared not rename as prefs.js; 6. found two profile folders, both labeled default. One is the above holding 1.18 GB, the other holds 685 MB (probably harmless and related to an old university account no longer extant). I copied both profile folders to a thumb drive. Note: profile folder qxxxxxxd is clearly engaged in what I am attempting. When TB is open with the added new account working -- which is the case as I am writing --, profile folder size increases from 1.18 to 1.20 GB and the number of folders increases by one (under "Mail" the list of pop.verizon-xx.net sub-folders increases from 17 to 18). Please advise on what to do next; I am 86 and no software geek, but can follow instructions... Thanks --Paul

Hi, A few weeks ago, my desktop PC had to be returned to the manufacturer for repair, so I had to move my email to my laptop. I have 9 email accounts (3x yahoo, 3 x Microsoft, 2 x GMX and a Gmail). I used to train adults how to use a computer or laptop (basic training) so had addresses for different providers, so I was familiar with anything they could throw at me! Some don't get a lot of use now, but I like to keep them, for the odd occasion. All the accounts loaded sweetly at the time, some requiring 2FA, but none needing any App Passwords. A week ago My laptop had a catastrophic problem requiring me to restore to factory defaults. Since then, I have been reinstalling all the programs/apps to get it something like it was before the disaster occurred. Obviously, as part of the process, I had to reinstall Thunderbird. However, I have not been able to get any of the accounts to get set up on Thunderbird. The settings are found in the database and passed as okay, but I've been getting messages like: "Unable to login at server. Probably wrong configuration, username or password." I know the settings are correct because I have double-checked them very carefully, and I also use Bitwarden to ensure the Username and Password are correct. Initially I had wondered whether it was just one account that was a problem, and had tried other (alternative and approved) port and security settings but got a "Thunderbird failed to find the settings for your email account" message. I am puzzled, because about 3 weeks ago everything went in so easily, and I completed all nine accounts one after the other in probably less than half an hour, and now I can't complete any. I'm obviously playing with the idea of trying another email program, but also liked the calendar in Thunderbird. I'll attach some screen prints below. I also use Nord VPN, but for a fortnight it didn't matter whether Nord VPN was on or off, Thunderbird was brilliant. Today I was wondering whether that was having an effect, so I switched on Split Tunnelling, and applied Thunderbird, but it made no difference. So my next thought was whether as part of the Factory reset of the Laptop, not all the registry entries for Thunderbird had been cleared, or that there was some files somewhere that had escaped the purge and Thunderbird was still pointing to them. However, that didn't make sense, because I had Uninstalled Thunderbird with BC Uninstaller and deleted entries found after uninstallation, before I reinstalled it. So what can I do other than find some other email product, which seems unlikely at present! Kind regards.

I am running version 128.1.1esr (64-bit) on Windows 11.

A few weeks ago one of my email accounts stopped working so after attempts to find and fix the problem I resorted to deleting and recreating the account in Thunderbird.

The account is a hotmail.co.uk account and the server type is "POP Mail Server".

I noticed that there were fewer folders under the account (Inbox, Drafts, Sent and Trash). There may also have been a Junk folder. I thought that perhaps Thunderbird would create any additional folders as and when messages appeared in them, but I have now discovered that I have messages in the Spam folder on the server but they do not appear in Thunderbird.

Please can someone tell me what I have done wrong and how can I fix it.

Many thanks.

Hi, Win 10 Pro new installation. Dell Optiplex MBR type Bios.

I had saved a recent profile to an external drive in its own name (i.e. not the profiles folder)

After the new Win 10 installation, I downloaded a new copy of Thunderbird.

I then copied the saved profile into the new Profiles folder, selected it in Choose user profile and started Thunderbird.

Thunderbird opened but not with the saved (8+ Gb) profile, just one new email account and asking for passwords to other email accounts I used before, and no folders.

I went back into the profiles folder and renamed all other profiles "OLDxxx999, but still the same one new email account when I opened Thunderbird.

I desperately need the saved email folders - I don't mind loading all the email accounts again, just need my court case history folders.

How can I force Thunderbird to use the saved profile, or can I identify and individually load in the saved local folders?

Thank you for any guidance towards a solution.

Hi, When installing my Yahoo account in F-bird, I chose the option to keep copies of the messages on the server when downloading them to my local folders. But all my message folders on the yahoo server appear to be empty after I copied them to my local folders. Can this be undone? I'm using other email programs on my mobiles and it's crucial for me that I can access all my folders from mobile and desktop devices. Is there a way to keep them on the yahoo server AND have them synchronized with my local folders? Your help is very much appreciated! Kind regards, Pat

Long story short I cannot send emails with attchments no matter how small if I have more than one Yahoo account.

W11 Thunderbird 128.2.1

In fault finding I have reinstalled TB and set up accouts for Gmail and Outlook with multiple accounts and all work correctly including Yahoo unless I have more than one Yahoo account.

If I set up more than one Yahoo account I lose the ability to send emails with attachments for Yahoo. To test: 1- No Yahoo accounts and cerificates removed from TB. 2-Set up one Yahoo account, accept certs and test by sending an email with an attachment. All Good. 3-Set up an addittional Yahoo account and test by sending an email with an attachment. Will Fail, server will time out eventually. 4-To regain sending with attachments > I have to delete all Yahoo accounts and remove the Certificte exceptions then recreate a single Yahoo account. Once I recreate a single Yahoo account and accept the Certificate exceptions I can then send emails with attachments. As long as I only have one Yahoo account.

Any ideas.

I am still paying for websites, just to keep my emails going but it sure is expensive with it being personal now. I don't store my emails with the current host, they just play middleman, receive the emails and ship them off to my Thunderbird. I store them on my computer and my external harddrive. Can you tell me how either I can host my own emails or a really reasonable priced email host? I don't want to loose these emails. The ones that mostly got used by the businesses have been dissolved. But the ones we are getting personal emails threw, we want to keep. Please advise.... thank you for your time and dedication to helping. Judi

Is there a way to preempt the initial download when connecting an IMAP account initially?

Presuming you plan to make "Keep messages in all folders for this account..." UNchecked, I've found I can only go into settings as soon as possible after connecting the IMAP account to cut off the automatic start of downloads for local email copies. I then search for the email files locally (am configured for maildir) and manually delete.

Not the end of the world, but seems a bit janky. Is there a way you're supposed to be able to set synchronization settings BEFORE Tb starts syncing?

Thanks.

Hi,

Somewhat of a green small fish here.

Apologies if this has been asked and answered many times before.

Currently: wanting to transfer several existing Thunderbird profiles from Old Vista laptop to newer Windows 7 laptop that already has an existing Thunderbird setup with 3 existing profiles.

Export is taking a long time on he old Vista laptop.

Q? Can I copy existing profiles (folders) from old Vista laptop and paste them into the existing profiles folder on the newer Windows 7 laptop?

In summary...

Existing profiles on both old (source) laptop and new (destination) laptop.

Export from old laptop taking too long/Thunderbird hanging.

Q? Copy folders/profiles from old and paste folders/profiles into new?

Many thanks for all of your help in advance :O)

Thunderbird ver 140.0 (64-bit) on Windows 11.

Brand new, fresh installation of Thunderbird. - Added a GMail account. That worked. - I tried to add an account with my personal domain. I enter my name, the email account, and Thunderbird gets stuck in an unending loop looking up the configuration. - Other email clients have successfully looked up the config and did the setup without a problem. - The email account is handled via IONOS.com servers. - If you gave me a manual setup option I could handle it but there is none; TB goes straight into trying to handle it itself.

Any ideas?

TY, Frank

Considering so many companies have adopted Microsoft Exchange/Outlook365 and their IT departments have locked out other communication protocols, are there any plans to address this in Thunderbird? Right now a lot of us can't use it because of this limitation. The only solutions so far appear to be Owl (for purchase) or DavMail (which requires a separate OpenJDK 8 installation). This is a fundamental need in Thunderbird rather than a third party add-on. I like the look of Thunderbird but, alas, am not able to use it.

I am maxing out my Comcast email space allowance (10 gb) and want to move it all to my PC. (i don’t want an encrypted backup, but something readable.) I thought I could use Thunderbird and set up a POP3 account on Thunderbird with the option to leave emails on the server. It downloaded only the Inbox, not the subfolders. I read on the Forum that that is what happens with POP3. My understanding of IMAP is that I don’t get the actual email on Thunderbird, because it stays on the Comcast server.

Is there a way to download all those emails and folders to Thundebird (to keep) and then delete them from Comcast? I don’t plan to use the Thunderbird client for my day-to-day email, simply to store the last 10 years of email.

I have tried to research the forum articles so that I don’t bother anyone needlessly, but can’t find an answer. Thank you.

Hi there,

So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact you right now. We have Black in Mail operating for all new email and then I can't get email from you unless you authenticate yourself.

Anyway, my configuration is : HP computer, windows 11 Professional (build 22631.4112) Thunderbird version 128.2.0esr (64-bit). Add-on Owl for exchange.

Now, when I launch Thunderbird, it connect properly and I do receive emails. All good.

But the problem comes when I want to SEND an email. It doesn' t work. I have attached some screenshots for you to see. It will be easier that way, I guess. I'll appreciate your help on that matter ASAP. Outlook is ok, but I can't stand it and I really want to use Thunderbird. :)

Thank you Best Regards Alexandre

I have Thunderbird 128.4.2 (32 bit) on Windows 10 Home (64 bit). I want to add a second email account. To do this, I used File> New> Email Account. I entered the email address and password. TB found and entered a server configuration. The new email address appears in the Folder List but has only an Inbox folder after it. The other folders (Sent, Junk, Trash) are missing. Test messages show the new address in TB will send a message correctly except it hangs trying to save the sent message. The new address is unable to receive a message. Please advise how to get the new email account (outlook.com) set up in Thunderbird. Thank you.