upgrading issues from 91.13.1 to 102 on windows 10 home 64b 22H2

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does … (funda kabanzi)

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

Asked by idol.lif 3 ezinsukwini ezidlule

Last reply by idol.lif 5 amahora adlule

Email attachments

When I send an email on my phone from one of my email accounts to another with attachments, the attachments only show in the sent folder of the sending account and in the… (funda kabanzi)

When I send an email on my phone from one of my email accounts to another with attachments, the attachments only show in the sent folder of the sending account and in the receiving account the email is there and has the text etc but no attachments. EG: Email account 123@abc sends an email with attachments to email account 456@abc. Everything looks as it should in the sent folder of 123@abc but in the inbox of 456@abc the complete email is there minus the attachments. (Both email accounts are set up and used in thunderbird as well as the generic email app on my phone) Any ideas how to fix this issue?

Asked by gregg12 3 emasontweni adlule

Last reply by gregg12 5 ezinsukwini ezidlule

Emails cannot be retrieved

We have not been able to retrieve emails on an Earthlink account since Nov. 7, 2022. I've worked with Earthlink for two days and they say everything at their end is work… (funda kabanzi)

We have not been able to retrieve emails on an Earthlink account since Nov. 7, 2022. I've worked with Earthlink for two days and they say everything at their end is working - contact Thunderbird. The procedure we have used successfully for about 20 years has been to access our MailWasherPro account, view the emails on their server, delete the "bad" ones, and then bring what's left into our Earthlink account on Thunderbird. Mailwasher also is working because I just went into it, cleaned out the junk from the last week, and tried to Get Messages on Thunderbird. It didn't work. The test messages the Earthlink technicians used came into Mailwasher so it's Thunderbird that appears to be the problem. I did not set up this system but it has worked for 20 years and we do not want to change it. So does anyone know why Thunderbird cannot Get Messages that it could retrieve a week ago???

Asked by jerfitzg 2 emasontweni adlule

Last reply by jerfitzg 5 ezinsukwini ezidlule

New Issue - Unable to send email from one of two accounts - both Comcast

We have used Thunderbird for 20+ years, and have had no problems until the latest update yesterday. Now, we can only send e-mail from one of the 2 Comcast accounts for wh… (funda kabanzi)

We have used Thunderbird for 20+ years, and have had no problems until the latest update yesterday. Now, we can only send e-mail from one of the 2 Comcast accounts for which we are using Thunderbird. If we try sending from the other account, the following error message shows up: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again." I have gone through all settings, and noticed that, for both "identities", the server is configured to use the same user name, when the other email account has a different email address. I have tried editing the server settings, adding a new identity, and no luck. Very frustrating. Again, this started yesterday after Thunderbird performed an update.

Asked by sammler317 6 ezinsukwini ezidlule

Last reply by sammler317 46 imizuzu edlule

Unable to send email with Thunderbird 102.5.0

When I send email using Thunderbird (102.5.0) I receive the message: Sending of message failed An error occurred while sending mail. The mail server responded <jfeagin… (funda kabanzi)

When I send email using Thunderbird (102.5.0) I receive the message:

Sending of message failed An error occurred while sending mail. The mail server responded <jfeagin@charter.net> sender rejected. Please verify that your email address is correct in your account settings and try again.

I have verified the account settings has the correct email address but this continues to happen. Is Thunderbird's mail server the problem?

I uninstalled Thunderbird and downloaded it and reinstalled it and the error persists.

HELP John Feagin jfeagin@charter.net

Asked by jfeagin 3 ezinsukwini ezidlule

Last reply by jfeagin 3 ezinsukwini ezidlule

Thunderbird crashes

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times … (funda kabanzi)

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times a day.

https://crash-stats.mozilla.org/report/index/91bb470b-d99f-483e-bb11-209c40221113#allthreads

Asked by bobhund 1 isonto elidlule

Last reply by bobhund 5 amahora adlule

external content in emails

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example … (funda kabanzi)

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Asked by frank.jenner 2 ezinsukwini ezidlule

Last reply by frank.jenner 13 amahora adlule

TB spell checker not working after update

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem. On editing/composing a reply all text is shown as r… (funda kabanzi)

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem.

On editing/composing a reply all text is shown as red/UL (ie spell error). Reinstalling the English (Canadian) language pack and restarting TB restores it until the next update.

This occurs on 2 machine Win 10 22H2 version. TB currently 102.5.0 (64-bit).

Richard

Asked by Rich-J 2 ezinsukwini ezidlule

Last reply by Rich-J 22 amahora adlule

Email not working

Hi, I recently made a change to the domain where my email is hosted. I forwarded my GoDaddy domain to a new WordPress website, but now I can no longer send/receive emails… (funda kabanzi)

Hi,

I recently made a change to the domain where my email is hosted. I forwarded my GoDaddy domain to a new WordPress website, but now I can no longer send/receive emails in ThunderBird. I changed the DNS in WordPress and they told me to reach out to you and make sure I have all the entries I need to make sure everything is working properly. Can you assist? I've added a photo of my DNS below.

Thanks, Jeff

Asked by jeff205 4 ezinsukwini ezidlule

Last reply by jeff205 3 ezinsukwini ezidlule

Prevent Thunderbird from displaying attached mhtml in body of message.

I often save web pages in mhtml format and send them to e-mail recipients. One thing that irks me no end is that Thunderbird insists on displaying the mhtml page in the b… (funda kabanzi)

I often save web pages in mhtml format and send them to e-mail recipients.

One thing that irks me no end is that Thunderbird insists on displaying the mhtml page in the body of my e-mail, inevitably totally screwing up the formatting and making my e-mail practically illegible.

My work-around has been to put the mhtml into a zip file to prevent this from happening. But the last time I did this, the recipient was unable to open the zip file. It seems to me there ought to be something in Settings that will allow me to prevent Thunderbird from inserting an attachment into the body of my e-mail. An attachment is an attachment. It should not automatically insert itself into the body of my e-mail text.

Is there a way to do this?

Thank you,

Dandelion

Asked by Dandelion 1 isonto elidlule

Last reply by Dandelion 2 ezinsukwini ezidlule

Is this a bug or intended feature? Search results reappear

I noticed this on version 91.13.1. Here is the steps to replicate this bug: 1. Search for a particular persons email address (you have to search exactly for that user or… (funda kabanzi)

I noticed this on version 91.13.1. Here is the steps to replicate this bug:

1. Search for a particular persons email address (you have to search exactly for that user or otherwise open a message from that user in the search list)

2. Write new message

3. Enter the email address you just searched for as the recipient and watch as a new tab gets opened containing the previous search result you just looked for.

Here's a video showcasing the problem.

I find this really annoying, since I didn't ask for that search result tab to open itself. I was really hoping this would get fixed in the latest build, but it seems I have to reinstall the old version because there is no added benefit to me of using the new version.

Asked by gsrgtrdg4565653 6 ezinsukwini ezidlule

Last reply by gsrgtrdg4565653 5 amahora adlule

open eml attachment display not correct

User recived forwding email with attachment of eml format. When open this eml which not display correctly. Look like not recongize the html format. This attachment sent t… (funda kabanzi)

User recived forwding email with attachment of eml format. When open this eml which not display correctly. Look like not recongize the html format. This attachment sent to other user and open on their thunderbird was display correct.

Any idea and option can do? Also we found that happend on inbox only of problem user. When we try to open the forward email copy on sent item, the eml email are display correct.

Asked by kaji_trade 3 ezinsukwini ezidlule

Last reply by kaji_trade 1 usuku oludlule

Thunderbird Not Sending Email

Our internet had an outage and afterwards we can not send email in either Thunderbird Accounts that we have. I get the following message. Sending of the message failed. A… (funda kabanzi)

Our internet had an outage and afterwards we can not send email in either Thunderbird Accounts that we have. I get the following message. Sending of the message failed. An error occurred while sending mail. The mail server responded: < [edited] @charter.net> sender rejected. Please verify that your email address is correct in your account settings and try again.

Asked by DANNIELSEN 7 amahora adlule

Last reply by DANNIELSEN 1 ihora elidlule

POP3 accounts can no more connect to related server after each Thunderbird software update

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP… (funda kabanzi)

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP3 server (gmail or others). It is also impossible to send emails with previously configured SMTP server. In this case, the only solution I've found consists of:

 - creating a new profile.
 - configure POP3 and SMTP accounts, which now works (!).
 - transfer emails and abooks from old profile to the new one.

The profile corruption occurs during upgrade process and I think that the bug is located in this upgrade process. This is not related to a wrong security configuration or wrong password. Notice that the problem occurs on two PCs on two different locations. The common point to both these installations is that the profile is located on a NAS rather than on the default directory... I've not tried to perform a software update with the default directory. Thank you for your help. C. Capel

Asked by c.capel 3 ezinsukwini ezidlule

Last reply by c.capel 1 usuku oludlule

Authentication failure

Hi, I have attached an image below. please check. I keep getting error messages "Authentication failure while connecting to server imap.gmail.com" I have reinstalled the … (funda kabanzi)

Hi, I have attached an image below. please check.

I keep getting error messages "Authentication failure while connecting to server imap.gmail.com"

I have reinstalled the app twice but still facing the same issue.

I have allowed cookies aas well but still getting same error.

Earlier, the issue was like once a week. Now it happens every hour.

Please guide.

Thanks

Asked by deepak.mittal1000 5 ezinsukwini ezidlule

Last reply by deepak.mittal1000 3 ezinsukwini ezidlule

Thunderbird will not connect to Yahoo pop email - "Unable to login at server. Probably wrong configuration, username or password."

Running Win 10 (22H2) and Thunderbird 102.5.0 (32 bit). Adding Yahoo to email, POP server. Using recommended server configurations. When clicked on DONE, a popup browser … (funda kabanzi)

Running Win 10 (22H2) and Thunderbird 102.5.0 (32 bit).

Adding Yahoo to email, POP server. Using recommended server configurations. When clicked on DONE, a popup browser from Yahoo occurs with username filled in, then asks to prove not a robot (captcha), then asks for password. Finally agree for Thunderbird to access Yahoo email. Goes to check login and after some time presents the message "Unable to login at server. Probably wrong configuration, username or password." Repeated attemps goes through the cycle of the popup from Yahoo to give Thunderbird access to Yahoo email.

An email is sent by Yahoo indicating a sign in on Thunderbird. Clicked on Advanced settings to save settings. When click on Get Messages the Yahoo popup appears the give Thunderbird access to Yahoo email. This is repeated every time for Get Messages. Email at Yahoo says sign on Thunderbird has accurred.

No messages are ever dowloaded to Thunderbird. Yahoo seems to know an attempt was made to sign on to Yahoo with Thunderbird but Yahoo does not accept credentials to download the emails to Thunderbird.

What other settings need to be checked to make this work.

Asked by dtruslove1 1 usuku oludlule

Last reply by dtruslove1 21 amahora adlule

How to block Thunderbird updates?

Which server in the hosts file do I need to block so that Thunderbird no longer checks for updates and is unable to update itself? Recently, it updated itself to version … (funda kabanzi)

Which server in the hosts file do I need to block so that Thunderbird no longer checks for updates and is unable to update itself? Recently, it updated itself to version 102, which of course caused a total failure of Thunderbird. After restoring the system, I want to avoid further trouble.

Asked by radpopl 1 isonto elidlule

Last reply by radpopl 6 ezinsukwini ezidlule

Thunderbird updated, I can't find my old email messages or accounts

I have an old laptop I rarely use (Windows 10 Home), but I hang on to it because of all the old files, pictures, email messages, and the like. Today I was looking for an … (funda kabanzi)

I have an old laptop I rarely use (Windows 10 Home), but I hang on to it because of all the old files, pictures, email messages, and the like.

Today I was looking for an old email message, so I fired up the old computer for the first time in months, and Thunderbird began to update. It took quite a while (slow computer). When it finished, Thunderbird v 91.13 was prompting me to set up an email address. It was as if I was using Thunderbird for the first time. None of my old accounts, messages, or folders were anywhere to be found that I can see.

All I want is to be able to access the thousands of email messages and the dozens of folders that contained them when I used the previous version of Thunderbird.

What do I need to do to be looking at those folders, scrolling through the old email messages? I would be very grateful for any help.

Thank you very much.

Asked by bhamjones 1 isonto elidlule

Last reply by bhamjones 6 ezinsukwini ezidlule