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Thunderbird 102.0 corrupts emails

I upgraded to TB 102.0 today. After I checked my settings and updated my plugins, it seemed to be working fine. However, later in the day I noticed a message that TB wa… (funda kabanzi)

I upgraded to TB 102.0 today. After I checked my settings and updated my plugins, it seemed to be working fine. However, later in the day I noticed a message that TB was downloading about 880 messages in my main inbox. Of course, there are not nearly that many new messages. I searched and did not notice any new emails in the listing. However, I found that two recent messages had been corrupted in some way. I enclosed an image. When I open the message, there is not even the normal header with the different choices. There is just what appears to be a bunch of information that has been mushed together in place of this email. I found two emails like that. I right clicked on the two, and deleted the corrupted messages. Then I compacted files. For a moment, things seemed OK. Some other emails near those that would not display worked again. However, shortly after I did another compact folders, I got the same message -- downloading the same 880 emails. Now I have two new messages corrupted.

Please help! I have no idea how to stop this corruption. This account is hosted on Google Workspace. I have it set to sync only the last 90 days of messages.

Asked by Mark Lang 11 izinyanga ezidlule

Last reply by Matt 9 izinyanga ezidlule

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Microsoft 365 SMTP server intermittently rejecting connections

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMT… (funda kabanzi)

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMTP server. I can send and receive using Outlook on the Office website, but I can't send locally from Tbird. Error message screenshot herewith. I have tried every possible permutation of server settings, which currently are:

Server name: smtp.office365.com Port: 587 Security: START/TLS Authentication: OAuth2

MS support says these are correct, and they are at wits' end to understand what is going on. They asked me to ask Tbird support, so I am.

I should add that at about the same time I started getting SMTP rejections in Gmail on my Android phone, and miraculously that was corrected yesterday, without any action from me. There is something odd going on at Microsoft - does anyone know what it is? My other accounts on Tbird work fine of course.

Asked by lesrose1959 9 izinyanga ezidlule

Answered by gp 6 izinyanga ezidlule

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Migrating from Eudora OSE to Thunderbird

I'm trying to help an elderly friend move from Eudora OSE to Thunderbird. I found this closed thread on the forum - and I want to know 'how to back up the Eudora OSE Prof… (funda kabanzi)

I'm trying to help an elderly friend move from Eudora OSE to Thunderbird. I found this closed thread on the forum - and I want to know 'how to back up the Eudora OSE Profile' - or any other help you can give re migrating from Eudora OSE to Thunderbird. (She has thousands of old emails.)

The tech person said,

"May I suggest, back up your OSE Profile, and give it a try.

And the other replied: "I took the tech's suggestion Backed up Euroda files and simply installed Thunderbird VOILA ! When I launched Thunderbird it simply accessed the same files and file structure (and settinge/etc) as Eudora and I didn't have to do anything ... awesome !"

Asked by rache1 1 unyaka odlule

Answered by david 1 unyaka odlule

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How to restore a removed account in Thunderbird

Hello, I have recently changed my Host and in the process of trying to reconfigure my server details for my new mail account I accidentally removed my account, thereby lo… (funda kabanzi)

Hello, I have recently changed my Host and in the process of trying to reconfigure my server details for my new mail account I accidentally removed my account, thereby losing all mails and folders including my customer database, which leaves me feeling bereft.

Looking at similar questions it seems that it is possible to restore the lost mails and folders but unfortunately I am not that savy with this stuff and find it all rather difficult and scary.

Are there any step by step instructions on how I can restore my account or simply get access to my lost mails and folders ?

Thank you very much for any assistance.

Ray

Asked by flynnboy 9 izinyanga ezidlule

Answered by flynnboy 9 izinyanga ezidlule

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HELP...

Everything was working fine in Thunderbird for a LONG time. A few minutes ago I opened it and instead of opening normally it opened to a page called 'account setup'. Th… (funda kabanzi)

Everything was working fine in Thunderbird for a LONG time. A few minutes ago I opened it and instead of opening normally it opened to a page called 'account setup'. There was another tab called 'home' that had buttons for email, calendar, address book, etc. Clicking email took me to the account setup page again.

HOW DO I GET IT BACK TO NORMAL?????

Asked by bossman3 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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Font Corruption on Sent emails compared to Composed/Write emails

When I compose/write a new email the text correctly displays the font and size I have selected In PREFERENCES -COMPOSITION - HTML STYLE which is Times New Roman with FONT… (funda kabanzi)

When I compose/write a new email the text correctly displays the font and size I have selected In PREFERENCES -COMPOSITION - HTML STYLE which is Times New Roman with FONT SIZE selected as Medium.

However when I view the very same email composed with line and length and breaks fitting Times New Roman Medium in my SENT box the font and size has been changed to what appears to be a HELVETICA font with the SIZE being larger than medium and this causes sentence wraparounds and corruption of the entire appearance of the email composed/written

How and what do I set to ensure the compose/write fonts display the same in SENT/RECEIVED.

Asked by mconway1 1 unyaka odlule

Answered by david 1 unyaka odlule

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Recently changed hosts and now I have TWO mailboxes in Thunderbird

Hi, I have just changed my hosting company. I reconfigured my server settings and now I have TWO mailboxes: ray@raysloan.com (this is the one I want!) and another ray@nil… (funda kabanzi)

Hi, I have just changed my hosting company. I reconfigured my server settings and now I have TWO mailboxes: ray@raysloan.com (this is the one I want!) and another ray@nilgaut.o2switch.net All mails are going into the latter and this is NOT the one I want. If I look at 'settings' for raysloan.com at the top it says 'The following is a special account. There are no identities associated with it - account name ray@raysloan.com' !?

Please see the screen shots attached.

I am terrified of trying anything for fear of losing important mails. The last time something similar happened I lost all of my client information ! How can I get my primary mailbox back as my default mailbox and get rid of the ray@nilgaut.o2switch.net without losing mails ?

Thanks very much for any help.

Asked by flynnboy 7 izinyanga ezidlule

Answered by flynnboy 7 izinyanga ezidlule

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Each time I send a message using Thunderbird is asks for a password and always fails

I recently installed Thunderbird on a new computer.I set it up to use my Yahoo account. It does receive emails sent to Yahoo but will not send. Every time i click SEND it… (funda kabanzi)

I recently installed Thunderbird on a new computer.I set it up to use my Yahoo account. It does receive emails sent to Yahoo but will not send. Every time i click SEND it asks for a password and always says it failed.

Under settings, there are 2 servers, IMAP and SMTP. Each has a different password, but at one point I made them the same. It does not matter because the outgoing server keeps changing its password to about 20 random letter and characters. At one point I copied these random characters into the clipboard and posted it in after it asked for a password...and it still FAILS.

I am using version 81.0.19 Until I get this fixed it is useless. An annoying thing is that each time I start Thunderbird, it asks for the password...on my previous pc it remembered it. Both machines are Windows 10. Can anyone help?

Asked by mysystrashed 11 izinyanga ezidlule

Answered by Toad-Hall 11 izinyanga ezidlule

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Sending email

The latest version of Thunderbird (91.1.2 (64-bit)) installed yesterday. Before the installation I was able to send emails on all my accounts. After the installation I … (funda kabanzi)

The latest version of Thunderbird (91.1.2 (64-bit)) installed yesterday. Before the installation I was able to send emails on all my accounts. After the installation I cannot send emails on any of the accounts.

When I reply to an email, the send button is greyed out. When I make a new email and click on send nothing happens. I can still receive emails. There are no messages that I am doing anything wrong.

I have four separate accounts, each with their own SMTP server. Send doesn't work on any of them. My OS is Windows 10 and is up to date. My antivirus is McAfee LiveSafe (16.0) and it is up to date.

Asked by tozerdd 1 unyaka odlule

Answered by Matt 1 unyaka odlule

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Thunderbird 102.1.2 (32-bit) on WIN10

I just upgraded to version 102.1.2 and almost all is working fine. However, when I go to my Newsgroups I now need to enter Username and Password. I have checked the "U… (funda kabanzi)

I just upgraded to version 102.1.2 and almost all is working fine. However, when I go to my Newsgroups I now need to enter Username and Password.

I have checked the "Use Password Manger to remember this password." It works for that time but then a few minutes later I need to do it all over again!!!

Then when I try to go to Tools>Options>Privacy & Security>Passwords the "Options" link does NOT exist!!!

In all the years of using Thunderbird this has never happened before on a Upgrade to a new version.

Is there a fix for this in another update or is there something I am missing??

Thanks,

Les

Asked by lrneidig 9 izinyanga ezidlule

Answered by lrneidig 9 izinyanga ezidlule

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Gmail's upcoming OAuth2 requirement

I've been running TB38/linux for a long time and have many extensions and .css entries. In order to comply with gmail's upcoming OAuth2 requirement, I just installed TB9… (funda kabanzi)

I've been running TB38/linux for a long time and have many extensions and .css entries. In order to comply with gmail's upcoming OAuth2 requirement, I just installed TB91 and copied over the contents of my TB38 profile into the newly-created profile.

Imagine my disgust to find that none of my .css entries (mostly involving fonts not dealt with in the preferences) and most of my extensions and colors are inoperative. I've been tweaking TB since it was Netscape .9 and appearance and LEGIBILITY (Arial bold) is really important for something that I use for many hours per day. Quite frankly, I hate this new version. If I have to I will use it in order to avoid losing my SORTED email going back to 1995, but I'll do it resentfully.

It has been my experience that with each update I lose something of value to me -- hence my stop at V38. What is the oldest version of Thunderbird/linux that will satisfy gmail's OAuth2 requirement?

I'm sure I'm not the only one wondering...

Asked by bashley101 1 unyaka odlule

Answered by bashley101 1 unyaka odlule

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Grey/italic folder problem persists even after new installation and deletion of profile

Hello! I have the grey/italic problem that has been reported often here as well. I tried these solutions, but they didn't help: https://support.mozilla.org/en-US/question… (funda kabanzi)

Hello! I have the grey/italic problem that has been reported often here as well. I tried these solutions, but they didn't help: https://support.mozilla.org/en-US/questions/1293067 https://support.mozilla.org/en-US/questions/1246828

I contacted the support of my email provider and he said that the problem is TB and not the IMAP server and I think he is right because logging in on the web the folder structure is fine and all messages are there.

so the final solutions was to reinstall TB. I did this first without deleting my user profile from the folder "roaming", but the problem persisted just the same way, and then I deleted the entire user profiles folder and the issue still exists. this means to me that this wasn't yet a clean new installation so that TB creates the folder structure completely new. To me It seems to me that TB is storing some information still on another location. Might this be?

So, how do I force TB to completely load from scratch the folder structure and it's content?

Best,

Wolfram

Asked by w.lange 10 izinyanga ezidlule

Answered by w.lange 10 izinyanga ezidlule

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Version 102.0 Some email messages are blank. Possible mail corruption.

Hi, I did an upgrade yesterday from 91 to 102. This morning, I get a few issues. Some email messages are blank. Some have a lot of header and content code displaying tha… (funda kabanzi)

Hi,

I did an upgrade yesterday from 91 to 102. This morning, I get a few issues. Some email messages are blank. Some have a lot of header and content code displaying that is not related to the email I am opening but from a different email message. Some emails have no HTML content but others are fine.

On my cellular device, I am using the Bluemail app and all messages are there and are fine so it appears to be related to Thunderbird 102 upgrade.

I have used Thunderbird for years and this is an issue I have never seen? I am running an IMAP account.

Thanks,

Mike

Asked by mike611 11 izinyanga ezidlule

Last reply by Wayne Mery 9 izinyanga ezidlule

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Four alias accounts means four of the same folder list ? Isn't that possible with one list?

Hi. Have been helped a lot in the past through this road. Hopefully this 'inconvenience' will be resolved. My provider provides me with one mailbox with 5 alias addresses… (funda kabanzi)

Hi. Have been helped a lot in the past through this road. Hopefully this 'inconvenience' will be resolved. My provider provides me with one mailbox with 5 alias addresses, from which my wife and I created our own accounts. TB has shown that entering these different mail accounts is necessary in order to be able to compose a message - each with their specific e-mail address. Until there no problem. However, because of this TB makes the same amount - always with the same content - lists 'Inbox', 'Sent', Drafts and everything else! So I see 4 times all the same folders appearing with all different accounts! It would be more manageable to have only one, since those aliases end up in the same mailbox, so the content is identical. Specifically: if we could enter all desired (alias) accounts in TB and thus send the message via the desired account, but only see one collective - yet the same - list appear. Plus, we're constantly getting notifications of all incoming messages that we've seen before with all the other aliases! Bit of an annoying abundance of the same thing over and over. Thank you for the help we hope to receive.

Asked by lucb3 1 unyaka odlule

Answered by lucb3 1 unyaka odlule

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Gmail with Thunderbird using OAUTH2 - not Connecting nor creating a Cookie

This is my first post. But I have been reading and benefiting from all the expertise I have found here for many years! Thanks to all! Trying to plan ahead for the Gmai… (funda kabanzi)

This is my first post. But I have been reading and benefiting from all the expertise I have found here for many years! Thanks to all!

Trying to plan ahead for the Gmail OAUTH2 change, I upgraded to Tbird 91.9.0.

My Account Settings all transferred to the new version. I do have multi Gmail accounts, as well as other email accounts, but from other posts here, this should matter.

While I am a long term Tbird user, I am a newbie with OAUTH2. I can't seem to connect. So I am writing here for help!

My setup: - Dell notebook running W10 - internet connection strong - am using a Netgear Nighthawk Hotspot Router, which works great with

    everything else, so I really doubt that is an issue

- testing without a firewall; running McAfee - resetting Tbird account back to "Normal Password", then Gmail connects

Incoming Server set to IMAP: imap.gmail.com:993 w SSL/TLS and OAuth2 Outgoing: smtp.gmail.com:465 w SSL/TLS and OAuth2

I have been consistently testing with the same gmail account: - YES, I know my password; it works with both the Gmail web interface,

   or after going back to "Normal Password" instead of OAUTH2

- allow any Alert emails via Gmail Web Interface, repeatedly. - Ran Captcha ... many times! In case someone else reading here needs this, it is here: https://accounts.google.com/b/0/DisplayUnlockCaptcha and you must be logged into the Gmail Web Interface when running this. I have learned to take a pause after running this, for it do its thing.

If Toad-Hall is reading this, I found your list of steps here very helpful: https://support.mozilla.org/en-US/questions/1375558 Worth repeating for others who are struggling, like me.

As recommended here: https://support.mozilla.org/en-US/questions/1373706 Cookies: all cleared Remembered Passwords: all cleared

Also looked at this: https://support.mozilla.org/en-US/questions/1375702 Originally, my cookies WERE blocked. I did need to change my Web Content as recommended in this post:

   Selected: Remember web sites and links I've visited
   Selected: Accept cookies from sites
   Accept third-party cookies: Always
   Keep until : they expire
   Not selected: 'Send web sites 'Do not track'..... 

Also: In Privacy and Security -> Web content -> Exceptions, added: https://accounts.google.com set to 'Allow' and Saved Changes. Then exit Tbird, took a short pause, started Tbird again, per the advice to properly update the files.

Should I be doing BOTH of these? This post shows options: https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20 So if I Select to accept cookies, should I also set the Exception??? I have tested various combinations of these settings, but not seeing a cookie.

In Tbird, when testing to connect, I see:

"Sign in with your Google Account" Enter my account password (I see an error msg here when I typo the password, no error when entered correctly) Also, have checked "Stay Signed In" while trying to Authorize, as recommended. then click Allow on the second screen.

After a few seconds, keep seeing popup in lower right corner of screen: "Authentication failure while connecting to server imap.gmail.com" Sometimes, this msg does not popup, which seems odd to me, but it still fails: Cookies: still empty Password: still empty

I keep updating and reading and updating the setups and testing again, but no cookies for me!


I admit I have gotten off track, testing and reading posts:

Thought my problem might involve Certificates for a while, but now do not think OAUTH2 is using Certificates. Right?

Thought for a bit it might be Javascript disabled, but I am NOT seeing the popup window that shows this error, from this post: https://support.mozilla.org/en-US/questions/1373379 refers to: https://support.mozilla.org/en-US/questions/1286410 Did find my way to Config editor: https://support.mozilla.org/en-US/questions/1349136 Followed this advice: "Click the 3-bar menu icon, Preferences, and find Config. editor at the bottom of the General section. Or, type editor in the search box at the top of Preferences." Then searched for "Javascript" and found most of settings were true, like javascript.enabled is "true". Should everything that a search for javascript finds be set to true? Since I do not see the error msg, I believe this is not my problem.


Stans posted another helpful summary here: https://support.mozilla.org/en-US/questions/1375538 "After you've changed your accounts to OAuth2, delete all records of your Google Account passwords from Thunderbird's password vault (Saved Passwords). With OAuth2, your passwords are not stored by Tbird. Instead, an OAuth2 token (a long string of meaningless characters) is stored in the password field. That's what you should see after completing the OAuth2 process for each of your accounts. You have to do it twice, once for incoming and once for outgoing server. Also, you must allow cookies in Thunderbird's Preferences, otherwise it won't work."

If I am following this correctly, after testing to try and authenticate, I should see a Cookie and a Saved Password being created but they are not.

Think this is my problem!


In Gmail web interface, I am not sure of some settings:

In Manage Your Google Account -> Security:

1. Should Sign-in 2-step verification be on/off? (its off) 2. Third Party apps w access shows Tbird (think this is new, don't recall it before) 3. Allow Less Secure App: turn off (was On for normal pswd; either way fails w OAUTH2) (think I have tested all combinations of the above, with no success) I welcome suggestions on how I should set these to connect with OAUTH2.

I feel like I am getting close here, but I am stuck. Is there anything else, maybe something I have not heard about, like Captcha, that I should try?

Have I missed a setting somewhere? Suggestions???

Meadowlark13

Asked by Meadowlark13 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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Incoming server already exists

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windo… (funda kabanzi)

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windows 10.

Following various posts, I've tried to convert two specific email accounts to imap, and things are not going well.

My primary email is already imap and works fine. I've tried multiple times to convert the other two, and my current state is I've deleted those two accounts entirely (via Account Actions). When I try to install Existing Account, I eventually get to the point where the server config seems correct, but hitting "Done" results in the above message. I'd be surprised if imap.gmail.com can only support one email address. The emails are named differently, and use different passwords. Imap is enabled via browser based access to both accounts.

Incoming server imap.gmail.com:993 Outgoing smtp.gmail.com:465

Asked by jjgurley 11 izinyanga ezidlule

Answered by jjgurley 11 izinyanga ezidlule

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Backup only local folders?

I would like create a back up of my local folders (26 years of emails) in the cloud. Reading questions posted here, the recommendation is to backup the complete 'Profile… (funda kabanzi)

I would like create a back up of my local folders (26 years of emails) in the cloud. Reading questions posted here, the recommendation is to backup the complete 'Profiles' folder. However, when I try and do so, I am not successful because at some point the backup process glitches out. (I am trying to upload the folder to a Microsoft OneDrive folder and have tried on both my PC running Windows 7 Pro and a Macbook running OS Monterey.) I suspect that my internet connection is not stable enough to copy 30 GB (about the size of the 'Profiles' folder). Is there any alternative to backing up the complete 'Profiles' folder?

Asked by Queenmab100 7 izinyanga ezidlule

Answered by sfhowes 7 izinyanga ezidlule

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OAuth2 for gmail Not Working

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That … (funda kabanzi)

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That allowed me to Send Gmails, but, not receive it kept asking for password. Then I read to use OAuth2 and saw that Google will no longer allow 3rd party app passwords, so i deleted it in google, and set both Imap.gmail.com and smpt.gmail.com to use OAuth2 (both set for SSL/TSL). I did this just for smpt first when the 3rd party app password was still enabled, i could recv but, when i went to send, it would ask for password, i enter it, then it would sent msg to my cell phone to Allow thunderbird, i would press Allow on my phone, and Thunderbird would come up with Sending message.. with the progress marked all way to end BUT, it will never complete sending.... I have to hit cancel it then shows Failed message unable to authenticate. After I deleted the 3rd party app password in gmail settings, now when i start thunderbird or try to receive emails, it goes through the same authorization process with my phone, but, then never downloads any new emails. I have spend HOURS on this.. extremely frustrated (I have been forced to us ms mail which i really don't like, i am too used to thunderbird (although I wished thunderbird had check boxes on emails to select via checkboxes for delete, or moving, etc)

Asked by jbeals108 1 unyaka odlule

Answered by jbeals108 1 unyaka odlule