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password not recognized

I have been using Thunderbird for years with the same email address under sbcglobal.net and the same password for that period of time. Today when I clicked "get messages… (funda kabanzi)

I have been using Thunderbird for years with the same email address under sbcglobal.net and the same password for that period of time. Today when I clicked "get messages" I received a message that there was a problem with the password. I checked under security and the password is the one I have always used. What else can I do?

Asked by drumfamily 5 amahora adlule

Last reply by sfhowes 5 amahora adlule

Thunderbird can not find PGP-keys for recipient

Hi, i can not send encrypted messages anymore. TB says the recipient has no matching key, but in the key-list the key is clearly shown. How can i debug this? Thanks! … (funda kabanzi)

Hi,

i can not send encrypted messages anymore. TB says the recipient has no matching key, but in the key-list the key is clearly shown.

How can i debug this?

Thanks!

Asked by Commi_M 3 ezinsukwini ezidlule

Last reply by christ1 1 usuku oludlule

How to assign PGP key to multiple email addresses

In Thunderbird 68 and earlier it was easy to assign one PGP key to several email addresses using Enigmail. I recently updated to version 78.7.1 and I'm hoping there is s… (funda kabanzi)

In Thunderbird 68 and earlier it was easy to assign one PGP key to several email addresses using Enigmail. I recently updated to version 78.7.1 and I'm hoping there is similar functionality in the new version. Has anyone found a solution for this? Thanks!

Asked by Paul 1 isonto elidlule

Last reply by christ1 1 usuku oludlule

Started getting error messages on thunderbird

a few days ago out of the blue, Thunderbird started giving me an error message saying that my password was incorrect. It wasn't, I've logged into the web mail and everyt… (funda kabanzi)

a few days ago out of the blue, Thunderbird started giving me an error message saying that my password was incorrect. It wasn't, I've logged into the web mail and everything is working perfectly. It's also stopping me deleting messages today that are junk. This has also happened out of the blue. I haven't downloaded any software that could have caused an incompatibility and the firewall was working perfectly. What's up? I've gone over all the settings and they seem fine. Is this a virus?

Asked by colmjoleary883 3 ezinsukwini ezidlule

Last reply by sfhowes 3 ezinsukwini ezidlule

PGP key acceptance

Hi all, When upgrading from thunderbird 68 with enigmail enabled to thunderbird 78 you can migrate your enigmail data to the build-in PGP encryption. But, all the public … (funda kabanzi)

Hi all,

When upgrading from thunderbird 68 with enigmail enabled to thunderbird 78 you can migrate your enigmail data to the build-in PGP encryption. But, all the public keys in the key management vault require acceptance.

I was wondering if there's a possibility to accept them all instead of 1 by 1.

Regards, Kris

Asked by kris.debie 1 isonto elidlule

Last reply by user3585702 1 isonto elidlule

How to send Inline-PGP messages to avoid encrypted.asc in Thunderbird 78?

I accidentally upgraded from Thunderbird 68 with Enigmail to Thunderbird 78.7.1. I use Inline-PGP because a recipient had problems reading PGP/MIME, requiring manual decr… (funda kabanzi)

I accidentally upgraded from Thunderbird 68 with Enigmail to Thunderbird 78.7.1.

I use Inline-PGP because a recipient had problems reading PGP/MIME, requiring manual decrypt. Now, only PGP/MIME is supported.

How can I add back Inline-PGP support?

I found a related bug in bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1602481 It's marked as low priority.


There are other problems with PGP support compared to Enigmail, like PGP key password protection, encrypted subject (now fixable in the config editor), per-recipient automatic encryption rules, and popup dialog confirmation box when sending encrypted or unencrypted mail. Those, I can deal with.

Not having Inline-PGP is a blocking issue for me. I don't have a recent profile backup and downgrading Thunderbird is not supported.

Asked by oldenigmailuser 1 isonto elidlule

Last reply by Matt 1 isonto elidlule

Thunderbird Linux keeps asking for passwords where it didn't before

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail a… (funda kabanzi)

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail and will periodically scan for new mail. I could scan sub-folders like sent or trash without entering a password. Sending email requires inputting the password the first time. This behavior used to persist until I closed Thunderbird.

Here's how it is working now: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail. Initially I can enter sub-folders soon after startup without entering a password. After some number of minutes if I click on the inbox or do a "get new mail" or enter a sub-folder, it requires I enter the password again. Thunderbird no longer checks for new mail as it seems to have forgotten the password(s) I entered. Sending an email requires entering the password every time to send, and entering the password again every time so it can be copied to the sent folder.

I've been using Thunderbird for decades and this new behavior is very frustrating. 

I recently converted one of my emails (yahoo) to oauth2 as yahoo imap will soon be disabled. I noticed the new behavior after this change, but cannot definitely attribute the undesirable behaviour to this change. After this change, the yahoo account no longer requires entering the password upon opening Thunderbird, for entering sub-folders or sending mail. This appears to be persistent.

What I've tried with no success: Run Thunderbird with addons disabled - undesired behaviour. Reinstall current version of Thunderbird - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) - undesired behaviour. Reinstall current version of Thunderbird with no yahoo account - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) with no yahoo account - undesired behaviour.

Any assistance that could be provided would be greatly appreciated.

Here's the pertinent troubleshooting info: Name Thunderbird Version 68.12.0 Build ID 20200820223055 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0 OS Linux 4.19.0-10-amd64 Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account2 (none) Local Folders None Normal password account3 (imap) imap.gmx.net:993 SSL/TLS Normal password mail.gmx.net:587 SSL/TLS Normal password true account4 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:587 SSL/TLS Normal password true account5 (imap) imap.mail.yahoo.com:993 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS Normal password true

Asked by gargamon 5 izinyanga ezidlule

Last reply by taz. 1 isonto elidlule

After last restart, asking for Password EVERY TIME I try to Send or Download. This is changed behavior, after creating an Oauth account

First, it is infuriating that when I go to the "ask the community" page, the text of the question I already input is not automatically entered into the SUBJECT box. I as… (funda kabanzi)

First, it is infuriating that when I go to the "ask the community" page, the text of the question I already input is not automatically entered into the SUBJECT box. I ask well written, complicated questions, and remembering EXACTLY what I said doesn't happen. And when I go BACK, the field is empty. At least print a warning for users to COPY their question so they can PASTE it, instead of having to re-formulate the words.

Second, the only way I got to the ""ask the community" page at all is by luckily finding it labeled in my bookmarks as the "actually ask a question" page: https://support.mozilla.org/en-US/questions Every time I start with the main mozilla.org page, it is IMPOSSIBLE to get to that page !!!

USING: V60.9.1 POP accounts

For many years all I had to do in Thunderbird was enter my various POP account passwords ONCE, upon starting the App. After the last restart, I have to enter them EVERY TIME I Send or Download. What caused this sudden change?

Never have used Master Password - but the FAQ for that does not say anything about that function auto-filling passwords every time I invoke Send or Download. I don't think it has anything to do with it.

There is a similar question from someone using LINUX, and I wonder if the new screwed up behavior has to do with creating a new POP or IMAP email account in TBird to work with things like Yahoo Mail which set an "Oauth" authentication:

https://support.mozilla.org/en-US/questions/1304806

Note that the Oauth account DOES NOT ASK ME FOR THE PASSWORD EVERY TIME. Not sure if it would ask once upon restarting TBird. Only the old POP accounts are now screwed up.

It seems that TBird screws up remembering passwords when an Oauth type account is created ? But why does it only screw up the POP accounts? What is the fix for this, its really annoying -- The LINUX thread indicates TBird no longer downloads automatically at the set periodic interval.

Asked by FireFoxSucks 2 izinyanga ezidlule

Last reply by Toad-Hall 1 isonto elidlule

Thunderbird keeps asking me to add security exception every time I click "Get Messages"

I've been using Thunderbird for ages without any (real) problems. A few days ago, Thunderbird updated to version 78.5.0. Shortly thereafter the problems started. I can't … (funda kabanzi)

I've been using Thunderbird for ages without any (real) problems. A few days ago, Thunderbird updated to version 78.5.0. Shortly thereafter the problems started. I can't remember if it started immediately after the update so I'm not sure if the update was the direct cause.

Anyway, every time I try to retrieve my mail (by clicking "Get Messages") a pop-up appears:

(See image attachment)

This pop-up isn't new to me since I'm using my own mail server with a self-signed certificate. So every time I update the certificate, I get this popup. It is new however the pop-up appears while nothing has changed (other than Thunderbird updating).

If I click "Confirm Security Exception", the popup disappears but no mail is retrieved. If I click "Get Messages" again, the pop-up reappears. Oddly enough, If I go to Thunderbird's Certificate Manager, I see the certificate was actually added.

So that's one strange thing. It isn't the strangest thing however. What's even stranger is that the location (email.glasshouse.nl:995) isn't the address of my mail server. If I look under Thunderbird's "Server Settings", I see the correct address. Even if I change the server address to something else (the IP address for instance), the pop-up still displays email.glasshouse.nl as location. I'm not worried this is some kind of hack or virus or malware since I recognize the address - it's the mail server I used well over ten years ago (in Thunderbird).

So what is actually going on here? And more important, how can I solve this so I can get to my email again?

Thanks in advance!

Asked by firefox1115 3 izinyanga ezidlule

Last reply by info4358 1 isonto elidlule

Uncertain Digital Signature on updated and accepted openPGP key

I have an expired pgp key of someone I imported years ago.. so I downloaded the updated key from the interested person's website and now the expiration has shifted, good!… (funda kabanzi)

I have an expired pgp key of someone I imported years ago.. so I downloaded the updated key from the interested person's website and now the expiration has shifted, good! ... not! Because even after accepting the key and closing-opening Thunderbird, I still see the uncertain signature's warning! How to solve this problem?

This is the key: 3EEA4D83582EDB05A70481B4A38042F607D623DA

this the URL where the downloadable .asc is located: https://www.kraken.com/en-us/features/security/pgp

Thanks in advance!

Asked by FraYoshi 1 isonto elidlule

Last reply by brisu 1 isonto elidlule

Thunderbird blocks text substitution

I use a windows app called Shortkeys. It is a text substitution program that will replace text entered with a previously created template. I use it for passwords, for exa… (funda kabanzi)

I use a windows app called Shortkeys. It is a text substitution program that will replace text entered with a previously created template. I use it for passwords, for example "#mypw" will replace the text with the password I have previously entered. Thunderbird blocks the replacement. This started some months ago with the update to 78.7.1 (32-bit) which is my current version. Outlook email does not replicate this, nor does any other application. Workaround: I can use the shortkey on any document/text file and copy it into Thunderbird, with limitation. How to I allow Thunderbird to replace text, again?

Asked by NickHark 3 emasontweni adlule

Last reply by Matt 1 isonto elidlule

Can't signin into GMAIL account on Thunderbird

I use Thunderbird 78.8.0 and Firefox 86.0 build3 I changed my gmail password in FF and can use gmail in an FF tab but TB login fails with new or old gmail password. I rec… (funda kabanzi)

I use Thunderbird 78.8.0 and Firefox 86.0 build3

I changed my gmail password in FF and can use gmail in an FF tab but TB login fails with new or old gmail password. I recently changed Thunderbird security from 0Auth2 to 'normal password'. I tried removing my account from TB and adding back - it still fails. What did I do wrong?

Thanks in advance for any help.

Asked by david.bergamini 1 isonto elidlule

Last reply by Matt 1 isonto elidlule

Thunderbird: Keeps asking me to add security exception

I've been using Thunderbird for ages without any (real) problems. My security certificate expired a few weeks ago, but now every time I try to retrieve my mail (by clicki… (funda kabanzi)

I've been using Thunderbird for ages without any (real) problems. My security certificate expired a few weeks ago, but now every time I try to retrieve my mail (by clicking "Get Messages") a pop-up appears (see image)

The location (pop3.upcmail.nl:995) isn't the address of my mail server. If I look under Thunderbird's "Server Settings", I see the correct address. Even if I change the server address to something else, the pop-up 'add security exception' still displays pop3.upcmail.nl as location. I'm not worried this is some kind of hack or virus or malware since I recognize the address - it's the mail server I used well over ten years ago (in Thunderbird).

I have checked so far:

- cert_override.txt , but the wrong address is not in there. - Also disabled Eset, but did not solve. - the folder of my mailbox in profiles is called pop3.upcmail-1.nl (since i am using this map for over 10 years and changed providers a few times)

Thunderbird keeps wanting to download a certificate from an over 10 year old and not in use mail server instead of my current one. Thus no e-mails are retrieved. So what is actually going on here? And more important, how can I solve this so I can get to my email again?

Asked by Paquito21 2 emasontweni adlule

Last reply by christ1 2 emasontweni adlule

Real Junk Emails Make the "Junk" Button Disappear from Between "Archive" and "Delete"

The bar at the top of any email being read in Thunderbird displays a sequence of buttons normally giving choices as follows: REPLY, FORWARD, ARCHIVE, JUNK, DELETE, MORE. … (funda kabanzi)

The bar at the top of any email being read in Thunderbird displays a sequence of buttons normally giving choices as follows: REPLY, FORWARD, ARCHIVE, JUNK, DELETE, MORE. However, some (not all) of the junk emails I receive SOMEHOW cause the "Junk" button to disappear from between "Archive" and "Delete." So when I want to make sure Thunderbird eliminates those particular emails as junk I have to right click, go down to the "Mark" choice, click on it, and then click on "As Junk." It takes more time and it's annoying.

It appears that the senders of spam and other junk are somehow able to eliminate the "Junk" button only on their own emails, in order to make it harder to immediately get rid of their emails as junk. (Shades of phone spammers "spoofing" local numbers!) Is there anything I can do to ensure, guarantee and be certain that the "Junk" button WILL NOT DISAPPEAR for any email whatsoever? I.e., can I somehow override whatever nefarious actions the spammers are taking to make our lives difficult?

To explain what I mean I've uploaded two relevant images, one with the junk button showing and one without. Thanks in advance for any help received.

Asked by Sackbut 2 emasontweni adlule

Last reply by Matt 2 emasontweni adlule

Thunderbird won't accept my password. How do I add a new password?

Password not working, so can't pull up new emails. Undere Preferences, deleted all passwords in the hope that I would be prompted to enter a new password. No such luck.… (funda kabanzi)

Password not working, so can't pull up new emails. Undere Preferences, deleted all passwords in the hope that I would be prompted to enter a new password. No such luck. So now I have no password and no access to new emails. How do I add a new password?

Asked by kenpoettcker 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

EMail Trackers

Hi All Just reading on the BBC News website that email tracking (pixel) trackers are becoming a major grow area. Any one know if there is a way to block them in Thunderbi… (funda kabanzi)

Hi All

Just reading on the BBC News website that email tracking (pixel) trackers are becoming a major grow area.

Any one know if there is a way to block them in Thunderbird or an AddOn.

The article mentions some major well know brands such as British Airways, TalkTalk, Vodafone, Sainsbury's, Tesco, HSBC, Marks & Spencer, Asos and Unilever as companies using them and I consider them as yet another invasion of privacy

Full article is here https://www.bbc.co.uk/news/technology-56071437

Thanks Geoff

Asked by avoncliffe 2 emasontweni adlule

Last reply by Stans 2 emasontweni adlule