issues with protonmail server

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An e… (funda kabanzi)

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An error occurred while sending mail. The mail server responded: Error: no such user. Please check the message and try again."

Thank you for your help!

rj

Asked by nrjo53 13 amahora adlule

Last reply by david 3 imizuzu edlule

Strikethrough icon in compose window

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go t… (funda kabanzi)

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go to the menu each time. I can find only addons for earlier versions of TB. Thanks

Asked by orwel 3 amahora adlule

Last reply by david 29 imizuzu edlule

Reconnecting to Thunderbird

As a longtime user and a regular subscriber to Mozilla, I can’t get access to Thunderbird. Reason is that I had to repair the hard drive and now I am locked out. I am una… (funda kabanzi)

As a longtime user and a regular subscriber to Mozilla, I can’t get access to Thunderbird. Reason is that I had to repair the hard drive and now I am locked out. I am unable to insert a master password because I never had one. Reason being that I have used Thunderbird for years and years before that was required. To say I am frustrated is an understatement. None of your automated advice has a remedy. Should I install a new version of Thunderbird and begin afresh? John Cotterell ( an Australian supporter of your project)

Asked by Billy Bunter 13 amahora adlule

Last reply by david 39 imizuzu edlule

Thunderbird periodically loses saved passwords

Windows 10 22H2, Thunderbird 115.5 Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening … (funda kabanzi)

Windows 10 22H2, Thunderbird 115.5

Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening for about six to eight months.

I have searched for solutions and have tried deleting the pkcs11.txt and secmod.db files but the problem reoccurs. There is no rhyme or reason as to how often this happens. If I new where the passwords were stored, I could copy the good password file back into the thunderbird directory.

Any suggestions would be greatly appreciated.

Thanks.

Asked by Douglas Smith 4 izinyanga ezidlule

Last reply by Toad-Hall 58 imizuzu edlule

Thunderbird won't open

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least… (funda kabanzi)

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least 20-30 times) and appears to relate to my password. It suggests 'Retry' or 'Enter new password'. The 'Retry' repeats as before so I check the Saved Passwords and enter the one saved. I get the same message. I am using Version 115 and have been for some time.

Could this be related to a change of Profile? There must be a way to reset the password? I have checked all the settings and no errors appear, all settings confirmed.

I have thought about a Recovery Mode and seem to remember seeing a message that I do have that. I just don't know how to access it.

Asked by Graham Jones 4 ezinsukwini ezidlule

Last reply by Toad-Hall 49 imizuzu edlule

  • Kusonjululiwe

i clicked 'a' key and my emails disappeared!

I clicked the 'a' key on a folder in my email and a stack of emails disappeared. Some unread and some requiring a response! They're not in the archive folder. Thanks! … (funda kabanzi)

I clicked the 'a' key on a folder in my email and a stack of emails disappeared. Some unread and some requiring a response! They're not in the archive folder.

Thanks!

Asked by mosquito1 14 amahora adlule

Answered by mosquito1 50 imizuzu edlule

NEED HELP: Thunderbird Profile import

Hello all together, i just reinstalled my whole pc, win10 64. I exported my profile including all possible data, the .zip was too big to import so i copied it into the p… (funda kabanzi)

Hello all together,

i just reinstalled my whole pc, win10 64. I exported my profile including all possible data, the .zip was too big to import so i copied it into the profile folder, on my desktop, in another foldet etc. But i always get the error message shown in the picture. This is my only chance to have access to my (partly) old email accounts... that's why i followed all steps, but i cannot import everything. I REALLY need your help and would appreciate it A LOT.

Thank you in advance!

Asked by Irgendwer wer 19 amahora adlule

Last reply by david 51 imizuzu edlule

thunderbird often 'not responding...slow to accept keystrokes and execute actions

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this ha… (funda kabanzi)

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

Asked by Rickz 1 usuku oludlule

Last reply by Rickz 1 ihora elidlule

What is ExQuilla and why do I need it?

I recently changed ISP carriers (from Network Solutions to Intermedia). The transfer was slow but everything worked just fine. Then, a few weeks later, I received a noti… (funda kabanzi)

I recently changed ISP carriers (from Network Solutions to Intermedia). The transfer was slow but everything worked just fine. Then, a few weeks later, I received a notice from "ExQuilla" asking me to sign up & pay, which I did not do. Monday morning, my Thunderbird email was frozen. I was able to go to the ISP's online portal to access my email and still can but I prefer Thunderbird which I have been using for decades. Mozilla has always been free other than donations. Is ExQuilla a part of Mozilla? Tim J Email hidden for privacy reasons

Asked by tim288 3 ezinsukwini ezidlule

Last reply by James 3 ezinsukwini ezidlule

  • Kusonjululiwe

Win10 - Thunderbird Hyperlink insertion not working (Ctrl+K) not opening window and freezes

Hyperlink insertion only works in troubleshoot modes but not in main mode even if all extensions and hardware acceleration are turned off (used this guide: https://suppor… (funda kabanzi)

Hyperlink insertion only works in troubleshoot modes but not in main mode even if all extensions and hardware acceleration are turned off (used this guide: https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#w_the-problem-no-longer-happens-in-troubleshoot-mode)

Please help me.

Thank you!

Asked by tesfaye.isaac 1 ihora elidlule

Answered by tesfaye.isaac 1 ihora elidlule

Disable the pop-up reminder window in Lightning Calendar when you create a new event

Hi folks, I am wondering if there is a way to change the behavior of the pop-up reminder window in Calendar. When I have missed reminders (e.g. a task set for today at 8a… (funda kabanzi)

Hi folks, I am wondering if there is a way to change the behavior of the pop-up reminder window in Calendar. When I have missed reminders (e.g. a task set for today at 8am and it is now 9am), the task is visible in the reminder window that pops up every time a reminder is active. This is fine. But if there is a past reminder (not resolved), every time I add a new task (or edit a past task) to the calendar, the pop-up reminder window opens and comes to the front. Let me describe the example: I missed (knowingly) a reminder at 8AM. Now, at 9 AM I need to add 3 new tasks to the Calendar. After setting (or copying, editing) each new task, the pop-up reminder window is focused on the front. Can I change this behavior so that the reminder window only pop up when the reminder is due and not in the case a new task is set up or old one edited?

Asked by orwel 2 amahora adlule

Last reply by orwel 2 amahora adlule

  • Kusonjululiwe

Close down freezes

After updating to Thunderbird 115.10.0 (64-bit) the Exit freezes. I have to kill the app in Task manager every time I want to exit Thunderbird.

Asked by grac1 1 usuku oludlule

Answered by grac1 3 amahora adlule

How can I send emails at a specified time

I want to prepare emails in advance (in the Outbox folder?) and have Thunderbird send them later, at a time that I specify when I prepare them. I looked at the Events an… (funda kabanzi)

I want to prepare emails in advance (in the Outbox folder?) and have Thunderbird send them later, at a time that I specify when I prepare them. I looked at the Events and Tasks tab but I can't see how to do what I want with a task. All the prepared emails can be sent at the same time. Can it be done? Thanks Peter M

Asked by PeterMartinez 4 amahora adlule

  • Kusonjululiwe

Thunderbird is no longer properly closing after upgrading to 115.10.0 (x64)

I upgraded to Thunderbird 115.10.0 (x64) earlier today and now the program is no longer closing completely (I've tried using the X at the top right of the window, and I'v… (funda kabanzi)

I upgraded to Thunderbird 115.10.0 (x64) earlier today and now the program is no longer closing completely (I've tried using the X at the top right of the window, and I've also tried File menu -> Exit). I first discovered this when I was using CCleaner to clean my temporary items and it asked me if I wanted to close Thunderbird after I had already closed it. I then checked my running processes and there are three Thunderbird processes that remain after the program has supposedy closed (Task Manager screenshot attached).

Any help with this seemingly new bug is greatly appreciated!

Much thanks, -Snipe

Asked by reed7 1 usuku oludlule

Answered by reed7 7 amahora adlule

Startup swamps and stalls

OSX 12.7.4 I upgraded to 115.9.0 to get OAuth for some, but not all, accounts. Those on Gmail & Yahoo are OAuth. I have non-OAuth accounts on a Zimbra server, and on… (funda kabanzi)

OSX 12.7.4

I upgraded to 115.9.0 to get OAuth for some, but not all, accounts. Those on Gmail & Yahoo are OAuth. I have non-OAuth accounts on a Zimbra server, and on Panix.com.

It prompts for the first account's password. TBird then gobbles all available CPU on the machine, and stays there. If I wait long enough, it becomes usable again, but that may well be hours.

However, once it calms down, it works normally.

Intertwined with this is: TBird rejects the Zimbra passwords as I enter them. I retry and retry, and then they succeed. I know the passwords are correct; I've even typed them out, and then copy&pasted them in. I'm not sure about the Panix account, if its password works the first time or not.

I tried restarting in troubleshooting mode; it made no difference.

Asked by stupheyewant 14 amahora adlule

Last reply by Wayne Mery 5 amahora adlule

Filter subject by whole word only.

We have a ministry known as ECAM (it's an acronym).. How can I filter on subject lines without also getting every subject containing the word became? Paul-----… (funda kabanzi)

We have a ministry known as ECAM (it's an acronym).. How can I filter on subject lines without also getting every subject containing the word became?


Paul-----

Asked by pwright2b 13 amahora adlule

Last reply by Wayne Mery 5 amahora adlule

Image files as attachments vs. part of body text

I'm using the latest version of THUNDERBIRD for WINDOWS (now 10 HOME), but this problem has existed for years with previous versions of THUNDERBIRD and former releases of… (funda kabanzi)

I'm using the latest version of THUNDERBIRD for WINDOWS (now 10 HOME), but this problem has existed for years with previous versions of THUNDERBIRD and former releases of WINDOWS, both HOME & PRO releases. And, it seems to be very specific. When i receive e-mails from (especially) 2 friends who both use AOL as their e-mail client, when I receive them, the imaged files (or memes) are always 'converted into attachments, and what shows in the Body Text of the e-mails is empty boxes. Yet, when I get e-mails from others, including from commercial sources, if there are images within the Body Text, they are present there. This IS very annoying because many times the e-mails I get from these two friends are technical e-mails, with clarifying images as part of the Body Text. When I have mentioned this to them, their responses are that n one else complains, only me, and so the problem MUST BE at my end, but that doesn't make sense, since when I receive e-mails from others (Gmail, etal.) any included images are fully where they belong. ++++++++++++++++++++ Secondly, WHY is it that when there are threaded e-mails in the Sent folder, the ARROW to expand the thread appears at the left side, but in the Delete folder the ARROW appears between the title of the e-mail & the next column? This IS very annoying!!!! Also, when I'm in the DELETE folder, sometimes only two options appear at the right side: Archive Delete, BUT in other incidences, there's a plethora of alternative options, and the Delete option is positioned in a different place. More often than not, I click on the option to send it e-mail to the Archive folder, when I really wanted to Delete it permanently. Another major annoyance!!!! Thank you robert herold

 17mkombi@gmail.com   OR   rhh.jr5387@gmail.com

Asked by karl 12 amahora adlule

Last reply by MarkRH 6 amahora adlule

.....

I downloaded thunderbird and have a mailfence address. Am i using thunderbird or mailfence. If i'm using thunderbird,how much storage do i get?.

Asked by jonn4 1 usuku oludlule

Last reply by James 8 amahora adlule