I-Thunderbird Community Forum

When a message is removed from a folder via that folders' Retention Policy, is the message permanently deleted or does that message go to Trash? I use Thunderbird with Gmail via POP. Thank you.

Hello all:

After migrating to a new machine I finally have TB set up and running nicely. As I checked the individual settings and C: folders for the e-mail accounts under the server settings for each account (there are two, law and business), and the local folders (for long term e-mail storage, under Local Folders, Local Directory settings), I discovered the C: folder for the Law e-mail account is gigantic - when I check the properties in File Explorer it comes back as 331 GIG, yes, gig. More disturbing is that most of this appears to be "dark matter" that does not "show up." I total the visible files and folders inside that location and it is roughly 150 meg.

For comparison, the folder directory for Business e-mail account is only 24.9 gig, and the directory for the local folder for long term e-mail storage only clocks in at 11.1 gig.

Any ideas why the law firm e-mail account C: drive storage would be this large, with so much of it not visible?

Thanks for any thoughts.

Larry Reese

I made a folder and called it April. One day the folder just disappeared. No one seems to help me recover the folder and i need it. Once I moved emails into that folder they are no longer available in my inbox. SO if you know how to recover my folder help, or if you know how to recover emails that were sent to a folder, that would work also. I use Windows 11 and I have the most recent release of Thunderbird. I use Charter.net as my isp which is pop. Thanks,Charles

I want to use TB as client for a twc.com account. I do not want a TB email account; I want to use it to access my existing twc.com account. I have downloaded TB but the only option I see is to open a TB email account, which is not my goal. How can I find the option to open the TB site and setup to use TB as client for a twc.com account?

I have a local folder which has 90 folders within it. These are folders brought over from Eudora (the mail system I used before Thunderbird). It would help me if I could easily move all 90 from their current "Eudora" folder to the big "main" folder that Thunderbird has. To make it clear what I'm asking, here's an example, using two folders, Danbury and Fritz.

D (folders whose names begin with D) Eudora folder, which has two folders - Danbury and Fritz F (folders whose names begin with F)

Is there any way to move the 2 folders that are currently within the "Eudora" folder so that they're "first level" folders. In other words, Danbury would be among the "D" folders and Fritz would be among the "F" folders.

The only way I know to achieve this is by manually creating the new folders, moving the items from the old folder to the new folder, and then deleting the old folder. This is cumbersome.

Sehr geehrte Damen und Herren, seit vielen Jahren benutze ich Thunderbird für meinen Mailverkehr – zur Zeit mit der Version 147.1. Beim Posteingang habe ich den Ordner <TU> mit vielen Unterordnern zum Abspeichern wichtiger Informationen eingerichtet. Seit einigen Tagen ist dieser Ordner „verschwunden“ - lässt sich nicht mehr abrufen. Bei der Benutzung von <OutlookWeb> mittels msx@tu-dresden.de ist dieser Ordner wie gewohnt vorhanden. Nach geöffnetem Profilordner habe ich die Datei <global-messages-db.sqlite> gefunden, Thunderbird geschlossen und diese Datei gelöscht. Nach wie vor fehlt jedoch bei Neuöffnung von Thunderbird beim Posteingang der Ordner <TU> mit den vielen Unterordnern. Es wäre durchaus möglich, dass dieser Ordner <TU> eine Größe von mehr als 2 GB mit seinen vielen Unterordnern besitzt ? Inzwischen habe ich beim Posteingang eigentlich parallel zu <TU> einen neuen Ordner <XXX> angelegt, der auch angezeigt bleibt. Bestimmt lässt sich dies bei Thunderbird mit einigen Klicks wieder aktivieren. Für Ihre Hilfe möchte ich Ihnen im Voraus danken. Mit freundlichen Grüßen H. Köcher

I have a new Windows 11 computer and installed Thunderbird. Whenever I try to insert an image there is no option to do so. I was able to do this on my Windows 10 machine but not on this new Windows 11 machine. I went into settings and in the Composition section, under Sending Format, I did have it set to Automatic but changed it to Only HTML. In the Write message, in the Options menu, there is no insert image or anything. On my Windows 10 machine, there was an Insert for images and tables etc. On my Windows 11 machine, none of those options are available. How can they be missing? I don't want to send my image as an attachment, I want to insert it to the body of the message.

Any ideas as to how I can get the insert options in Thunderbird?

Thanks. Jane

I am new to Thunderbird (just since this past weekend). I cannot figure out how to add a new folder to my folders. I need to file some emails on a new subject that I want to keep. Thank you for your help.

I have a few folders I need deleting.

They do not appear in my webmail (mailserver) but do in Thunderbird - I have tried so many methods on your forums, but nothing is working - can you help?

HI just updated to 140.5.0esr (64-bit) Now all I can see is my inbox and deleted. No Sent or any of the other many folders I could see 5 mins ago ☹. The server has them all though Some help welcomed!

I use apple mail on my phone and Thunderbird on my PC and my (IMAP) email provider is GMX. I recently added a couple of sub-folders to an existing folder and changed the names of couple of others (in the same main folder). I did those changes on my phone. However, those changes are not reflected on my PC. The folders with changed names are in the folder list but greyed out but the new folders are missing. If I click on a greyed out folder it is empty. I've tried several ways to force the list to update but, so far have been unsuccessful.

What is causing my problem and how can I fix it?

Thanks for any advice.

Oddly, when I tried to create a NEW folder using the same name, BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT, it did not work. I created a folder with a simpler name, AI BULLSHIT, and that worked. But I had over 400 emails stored in the folder that disappeared, and I would like them back.

How do I write vulgar fractions, e.g. one half, one quarter, in Thunderbird? I don't want to use 1/2 or 1/4, just a neat way of writing them in the traditional way with one number on top of the other.

Thanks.

the default font for writing texts is too small for me to easily read. Yet when I send the message the text size too large, How do I control these font sizes independently

Guten Tag, ich instaliere schon auf 2 PC mit Wondows 11 Ihre Email Programme Thunderbird und ich habe an statt ein Papierkorb eine Mape Zeichen. wenn ich lösche Email, dann die verschwieden und die kann mann nicht wieder finden. Es wir bei Instalation automatisch Einstellungen von Programm ubergenommen. Ich bitte um Ihre Hilfe, was mache ich falsch. Vielen Dank im vorraus. Michael

Recently my email subfolders stopped being visible on my Thunderbird desktop. They are still visible and accessible on my Thuderbird Android app on my phone. Any suggested remedies I see call for steps that I don't seem to have in my settings. My desktop SW version shows as 148.0.1 (up to date)