Incoming server already exists

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windo… (funda kabanzi)

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windows 10.

Following various posts, I've tried to convert two specific email accounts to imap, and things are not going well.

My primary email is already imap and works fine. I've tried multiple times to convert the other two, and my current state is I've deleted those two accounts entirely (via Account Actions). When I try to install Existing Account, I eventually get to the point where the server config seems correct, but hitting "Done" results in the above message. I'd be surprised if imap.gmail.com can only support one email address. The emails are named differently, and use different passwords. Imap is enabled via browser based access to both accounts.

Incoming server imap.gmail.com:993 Outgoing smtp.gmail.com:465

Asked by jjgurley 4 ezinsukwini ezidlule

Last reply by jjgurley 2 ezinsukwini ezidlule

Gmail login stuck at permissions step in Google pop-up window

Hi there! I recently added 2FA on my Google account using security keys and I had to re-add my Gmail account on Thunderbird after invalidating all existing sessions. Addi… (funda kabanzi)

Hi there! I recently added 2FA on my Google account using security keys and I had to re-add my Gmail account on Thunderbird after invalidating all existing sessions. Adding my Gmail account works well up to a certain point; I can authenticate in the Google pop-up window and use the security key fine, but then when I click the "allow" button of the permissions step, it seems to accept the mouse-click as buttons turn grey, then it doesn't go any further. I've tried this several times over the past few months and the issue still persists. I am using version 91.7.0 (64-bit) on macOS 12.3.

Asked by Kevin Plattret 3 izinyanga ezidlule

Last reply by Kevin Plattret 4 ezinsukwini ezidlule

Thunderbird Freezing Consistently five minutes or more when using Teamup calendar (win10)

Hello, all. Ever since I upgraded Thunderbird to 91.9.0 (64-bit), it has been freezing consistently and repeatedly - upon startup, and every 30 minutes, it freezes for ap… (funda kabanzi)

Hello, all.

Ever since I upgraded Thunderbird to 91.9.0 (64-bit), it has been freezing consistently and repeatedly - upon startup, and every 30 minutes, it freezes for approximately 5 minutes and 40 seconds. Then it unfreezes and works fine. But then 24 minutes and 20 seconds later, it freezes once again, going "Not Responding" in Windows 10.

When it freezes, Thunderbird uses 12-16% of my CPU, and memory usage steadily climbs, going up 0.1-0.2Mb each second, and goes back down to normal on the unfreeze.

Now, what have I done? It still happens in Troubleshooting mode. It happens in Troubleshooting mode while Windows is in Safe Mode With Networking. Adding an exception in my antivirus (NOD32) did nothing, as did turning off Allow Windows Search Messages in Advanced. Turning off Check For New Messages in Account settings does nothing. Nothing consistent shows up in the Error Console either, but I'm not a coder, so don't really know what to look for.

Ideas?

Thanks.

Asked by lindgoldnz 1 inyanga edlule

Last reply by lindgoldnz 1 inyanga edlule

  • Okugcinwe kunqolobane

STILL NEED HELP: TB for Mac reverts to old version on startup and hangs (see last replies)? Solution: went back to using Mac Mail

(continued from https://support.mozilla.org/en-US/questions/1318142 ) When I finally installed the most recent Thunderbird update, to 78.7.0, it crashed and I lost everyt… (funda kabanzi)

(continued from https://support.mozilla.org/en-US/questions/1318142 )

When I finally installed the most recent Thunderbird update, to 78.7.0, it crashed and I lost everything, including specialized mail folders and settings.

Is it possible to go back to a date just before that crash, to retrieve and reinstall those folders and settings/prefs via Time Machine on my Mac desktop? It's certainly not the easiest way to do this, but I don't know how else to get all of that back.

Thank you!

Asked by Mickey 1 unyaka odlule

Last reply by Mickey 1 unyaka odlule

gmail accounts passwords not being remembered

Hi, not sure when this kicked in, but every time I check a google email account in TB I get asked for the username and password and then asked if I want these details to … (funda kabanzi)

Hi, not sure when this kicked in, but every time I check a google email account in TB I get asked for the username and password and then asked if I want these details to be remembered. I of course click yes, but every time I go to access anything in my gmail account (sent, inbox ...) I get asked for the account credentials again.

I've checked in TB settings and the username and password have not been added to the list of saved passwords.

I have had to disable auto-checking of google emails on TB startup as it just keeps asking for my password. Any ideas how to fix this please? The Authentication Method chosen is OAuth2 and the Connection Security is SSL/TLS. It seems using the old way of STARTTLS with Normal Password is no longer working, hence the reason I needed to change the settings.

With the old way TB would ask if I wanted to store the password. The new OAuth2 way doesn't save it. I have even tried to force the save of credentials by trying the old way just so it stores them and then reverting to the OAuth2 way - if that makes sense. (I deleted the credentials from TB after reading a post somewhere about this problem so I'm not even convinced that they would be referenced if I managed to re-save them anyway!)

Any help would be much appreciated.

Asked by wilko007 1 isonto elidlule

Last reply by wilko007 4 ezinsukwini ezidlule

Thunderbird constantly crashes [@ OOM | large | NS_ABORT_OOM | nsTSubstring<T>::Append | GatherLine ]

Since the last update, Thunderbird has had major problems. It seemed to lose all my folders and accounts, eventually it found them (but completely lost several folders), … (funda kabanzi)

Since the last update, Thunderbird has had major problems. It seemed to lose all my folders and accounts, eventually it found them (but completely lost several folders), and all the filters seemm to be screwed up. Now, it has taken to crashing within seconds of starting the program. Any ideas? This has only been since the recent update to 102.0b4 (32 bit). Most recent crash reports in attached image - I can't keep the program running long enough to do anything else.

Any help appreciated.

Asked by kiwijetpilot 1 isonto elidlule

Last reply by kiwijetpilot 9 amahora adlule

Archive/Backup ~ Best Practice for saving all emails for occasional viewing?

Hello! I've been using Thunderbird for MANY years on several computers. My current Thunderbird folder and profile folder is just over 20 GB. I have emails as far back as … (funda kabanzi)

Hello! I've been using Thunderbird for MANY years on several computers. My current Thunderbird folder and profile folder is just over 20 GB. I have emails as far back as 2000. I'd like to somehow back them all up and/or archive them and also be able to search them occasionally for older correspondence.

My questions are: A) Is there a downside to the folder size of 20GB? Does it slow the program down? B) Is it possible to backup/archive the entire set of folders that can still be searchable and, if so, how?

That's about it. The main reason I'm asking is because this set of folders is so old that I think it may be getting somewhat corrupt. For instance, I have to input my password every time I open the program or check for new emails. I've updated, settings, etc. I'm also having trouble connecting my Gmail account as I've done in the past. . .just won't work. .The advice I got was to re-install. I'd like to back everything up and do a CLEAN install and start from scratch and maybe come up with a system to backup/archive on a more regular basis and still be able to refer to older emails occasionally. If this is possible, that'd be great.

Thanks in advance for your help :-)

Asked by Jumpeeman 6 ezinsukwini ezidlule

Last reply by Jumpeeman 5 ezinsukwini ezidlule

Make composition of new email look like the saved in sent messages?

Greetings, What I want to accomplish is having the composition of a new email look like the message that gets saved in the sent folder. The message (after it's sent) loo… (funda kabanzi)

Greetings,

What I want to accomplish is having the composition of a new email look like the message that gets saved in the sent folder.

The message (after it's sent) looks exactly how I'd like to have it look, when I'm writing a new email.

The new emails are all small text and no hyperlinks are showing. Can someone point me to a setting change to accomplish this?

Thank you!

Steve

Asked by Steve Karl 5 ezinsukwini ezidlule

Last reply by Steve Karl 2 ezinsukwini ezidlule

Eudora to Thunderbird

with the current changes to Gmail, its finally time for me to upgrade from Eudora to Thunderbird. I've read through some of the prior questions, googled the issues with … (funda kabanzi)

with the current changes to Gmail, its finally time for me to upgrade from Eudora to Thunderbird. I've read through some of the prior questions, googled the issues with Gmail and have come back here. what must I do to migrate Eudora to Thunderbird smoothly.

will I still have the mailboxes that I have in Eudora, what about the numerous email accounts I am now using with Eurdora?

thanks in advance

Steve

Asked by Steve Langdon 1 isonto elidlule

Last reply by Steve Langdon 5 amahora adlule

Thunderbird set as default email client - yet still receiving emails to desktop Outlook

hi In spite of setting Thunderbird as my default email client both in TB and in Windows 10 - I'm still receiving emails to my desktop Outlook. I'm in the process of trans… (funda kabanzi)

hi In spite of setting Thunderbird as my default email client both in TB and in Windows 10 - I'm still receiving emails to my desktop Outlook.

I'm in the process of transitioning from Outlook to TB, I've got heaps of emails in folders I somehow need to transfer across as I often need to refer to them, so I need to STOP receiving emails to Outlook without actually shutting it down.

Why is my DEFAULT selection of TB not working and how can I fix that?

also - I would be grateful for any tips on transferring my Outlook emails in folders to TB. Can I somehow just transfer the folders?

thanks

Asked by quantum888 4 ezinsukwini ezidlule

Last reply by quantum888 3 ezinsukwini ezidlule

Transfering ALL Thunderbird accounts

I am a long time Thunderbird user. I am moving to a new PC. I used the procedure that you recommend to move Thunderbird (excellent, easy-to-follow), but it only moved one… (funda kabanzi)

I am a long time Thunderbird user. I am moving to a new PC. I used the procedure that you recommend to move Thunderbird (excellent, easy-to-follow), but it only moved one account.

I had one Verizon.net account with another Verizon.net alias to that account. When Verizon switched their email hosting to AOL (they bought both AOL and Yahoo) the alias became the account and the account became the alias. To Thunderbird, it looks like two different accounts.

After the switch, I continued to store emails in the now-alias account folders. When I restored my 23 GB of emails, the alias account folders did not transfer.

Since I stored some vital information in those folders, I need to either (1) copy the folders to my new PC or (2) keep my 11-year-old PC running. What should I do?

Asked by james.m.meyer 3 ezinsukwini ezidlule

Last reply by james.m.meyer 2 amahora adlule

Inserting a picture/pictures into the text of an email.

I have, very reluctantly, had to stop using Windows Live Mail, because gmail will no longer support it. It was a great email program and it did everything I needed. Thund… (funda kabanzi)

I have, very reluctantly, had to stop using Windows Live Mail, because gmail will no longer support it. It was a great email program and it did everything I needed. Thunderbird would seem to be the nearest thing I can find to replace Live Mail - but there seems to be some quite staggering basic functions that are missing from it. Maybe I'm alone in wanting to include a picture or two in my emails..? - not as attachments, but as part of 'the visual letter', within the text? Live Mail must be 20 years old at least - but in Live Mail I could insert an image; drag the corners to resize it; add a box rule if I wanted to; and send it on it's way. In 21stC Thunderbird I can, with many a dialogue box, insert an image... but even when I've worked out how to 'resize it', it doesn't actually reduce the file size of the image sent..! So a 7MB image, when 'resized' to something less than 1MB... still actually gets transmitted as a 7MB image - and takes forever! So my question is. How come an ancient, now almost defunct program like Live Mail, is twenty times more agile and user-friendly than 'up-to-date' Thunderbird? And before anyone mentions 'add-ons' - Live Mail did all of this straight out of the box! No 'add-on' searching or anything else required. But maybe including a picture or two in an email is a fairly revolutionary concept? With thanks for your thoughts.

Asked by dunmoanin 3 ezinsukwini ezidlule

Last reply by dunmoanin 1 usuku oludlule

submaps

how to remove a not used submap in the beta version 102.0b7

Asked by Jo 4 ezinsukwini ezidlule

Last reply by Jo 3 ezinsukwini ezidlule

Thunderbird is locking up and lagging

Hello, On my new laptop, Thunderbird is locking up and lagging over and over. It happens to everything I try to do when I start the program, and then after I use the prog… (funda kabanzi)

Hello,

On my new laptop, Thunderbird is locking up and lagging over and over. It happens to everything I try to do when I start the program, and then after I use the program for awhile, everything is OK until I get an incoming email - then Thunderbird locks up until the email is fully loaded.

When I first load the program lags are happening when I: Select a menu, choose an email to view, when I try to type something the cursor freezes and then after a short wait it types what I just typed. Pretty much all operations lag a lot, even clicking on the X to close the window. After I use the program for awhile, this gets better, but not 100%. As I mentioned the program lags when I get an incoming email.

I only have one add-on installed and it's disabled. It's called, "Manually Sort Folders." I have the latest version of Thunderbird. I'm running Windows 11 64 bit. My laptop has Optane memory built in. Is the Optane technology causing this? When I run Firefox I have no issues at all - even if Thunderbird does.

As you can imagine this is frustrating when I get to work and I have to answer a lot of emails. Would you guys walk me through possible solutions?

Thanks, Michael

Asked by mrintrbl7 3 emasontweni adlule

Last reply by mrintrbl7 2 ezinsukwini ezidlule

Problems with version 91.10.0 June 2, 2022 update - Emails won't download (WIN10)

I've had numerous problems since this update. Right now as of this message Emails won't download, I lost the ability to send emails, and the included troubleshooter does… (funda kabanzi)

I've had numerous problems since this update. Right now as of this message Emails won't download, I lost the ability to send emails, and the included troubleshooter doesn't help!

Can I delete this update? Sean Clark

Asked by sjclark67 1 isonto elidlule

Last reply by sjclark67 8 amahora adlule

OAuth2 with google

All of my google accounts accept one got converted over to OAuth2 and they all work. One of them does not. I have gone through all the steps regarding, port, cookies, ja… (funda kabanzi)

All of my google accounts accept one got converted over to OAuth2 and they all work. One of them does not.

I have gone through all the steps regarding, port, cookies, javascript. But no luck. I have compared account setting in google and thunderbird and they are the same as the ones that work.

If I leave it as Normal Password then it has good days when it works for receiving and sending. But most days it does not.

If I change it to OAuth2, then it keeps asking for verification - where I log in and allow thunderbird access. This never stops.

I am on 91.10.0

Help please !!!!

Asked by ROHITGUPTANZ 6 ezinsukwini ezidlule

Last reply by ROHITGUPTANZ 6 ezinsukwini ezidlule

Thunderbird configuration problem

Greetings. On one of my Windows 10 64 computers I replaced a working, older version of Thunderbird with the latest version (91.10.0 64 bits). Now, I am unable to connect … (funda kabanzi)

Greetings. On one of my Windows 10 64 computers I replaced a working, older version of Thunderbird with the latest version (91.10.0 64 bits). Now, I am unable to connect to my gmail mail with that computer. I compared the settings with the ones on my laptop, they are exactly the same (SSL/TLS, OAuth2, port 993/465 etc.) I checked out the Preferences, everything is set as advised but I find no gmail account/password installed. I have spent a few hours in comparing, looking up info on how to install etc. but at no avail. I am a retired computer programmer, so lack of knowledge should not be the issue. Can you please hint me as what could be the solution? Keep IT Up!

Asked by jan.spaens 6 ezinsukwini ezidlule

Last reply by jan.spaens 2 ezinsukwini ezidlule

Deleting from All mail folder deletes the same message in the folder where it was previously placed

I am having an issue with the All mail folder. Maybe it is by design or maybe I do not understand how it is meant to function. I apologise for the length of this message… (funda kabanzi)

I am having an issue with the All mail folder. Maybe it is by design or maybe I do not understand how it is meant to function. I apologise for the length of this message but I wanted to explain my issue as clearly and accurately

as possible

I am using TB 91.10 64-bit to manage my Gmail account. I have set up various folders for different friends and relatives, and for suppliers as well for other personal stuff (Dental, Medical, Pensions etc). When I send or receive messages I always move them (from my Inbox or Sent Mail) to the appropriate folder.

Looking at the TB online help suggests that messages end up in the All mail when they are manually archived, but my All mail folder is full of messages that I have not put there. I wanted to try to clear out messages from the All mail folder that have been saved elsewhere (e.g. in a folder named "Jonathan"). When I search for a particular mail to or from Jonathan, the search results show the message in the folder "Jonathan" and in the All mail folder. If I delete the message from the All mail folder, it is also deleted from the "Jonathan" folder. I find this very confusing. I don't want the search results to show two messages when in fact only one message exists.

Also, how would I tell if a particular message in the All mail folder is NOT also in a folder elsewhere?

Many thanks

Paul Newton

Asked by paul.newton.hudl 5 ezinsukwini ezidlule

Last reply by paul.newton.hudl 4 ezinsukwini ezidlule

Trouble importing nested local folders

I was having massing problems with my email, constantly re-downloading and at a snail's pace. It would often hang and at the rate it was re-indexing and re-downloading i… (funda kabanzi)

I was having massing problems with my email, constantly re-downloading and at a snail's pace. It would often hang and at the rate it was re-indexing and re-downloading it would take 500 years. So I tried the Beta and that didn't help. I downgraded back to production TB but decided to start without my local folders in case the volume of them was causing the issue. Sure enough, with no local folders it runs great.

Then I wanted to start moving some local folders to the new profile slowly and watch what happened. I figured I could just move them as I need them. I moved a few that were not nested inside folders and TB recognized them. But when I move a folder with several sub-folders, it does not recognize them.

The help says to delete .msf files, but I only have mosmsg's and sbd's.

How do I get TB to recognize these folders of local emails?

Thanks!

Asked by qofmiwok 4 ezinsukwini ezidlule

Last reply by qofmiwok 4 ezinsukwini ezidlule