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Why did you upgrade my software.

Why did you upgrade my software. Now I can't send any emails. What the h did you do, and would you please stop changing the software if it's working!!!!!! I DIDN'T NEE… (funda kabanzi)

Why did you upgrade my software. Now I can't send any emails. What the h did you do, and would you please stop changing the software if it's working!!!!!! I DIDN'T NEED ANY UPGRADES, IT WAS WORKING JUST FINE!!!! Everything keeps timing out. F you. I can't send anything!!!!!!!!!!!1

Asked by CGB1 9 izinyanga ezidlule

Last reply by Wayne Mery 9 izinyanga ezidlule

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Installing lastest Thunderbird 115

I downloaded the last version of Thunderbird using OS Ubuntu 22.04 LTS. I can't get past ./configure. "not found" I'm disappointed that I finally made a donation. Ron … (funda kabanzi)

I downloaded the last version of Thunderbird using OS Ubuntu 22.04 LTS. I can't get past ./configure. "not found" I'm disappointed that I finally made a donation. Ron

Asked by Ron 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

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message service.copy message is not a function

Saved all my email messages from my old Office 365 to a local folder as we were migrating to a new Office 365 account. Now I have the new Office 365 email configured and… (funda kabanzi)

Saved all my email messages from my old Office 365 to a local folder as we were migrating to a new Office 365 account. Now I have the new Office 365 email configured and working fine and I am trying to restore the messages from the local folder back online. When I try to copy them nothing happens but on the program bar at the bottom left it says "message service.copy message is not a function" Searched around seems like no one has this problem. Cannot find anything on how to solve it and copy back my messages to my inbox. Can someone help me sort this? Thank you

Asked by info9795 7 izinyanga ezidlule

Last reply by Toad-Hall 7 izinyanga ezidlule

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Recent update from MacOS Ventura to MacOS Sonoma cause access to Thunderbird to fail.

Thunderbird was working under MacOS Ventura, and I do remember setting up 2 Step Verification to make that happen. Several other websites were later added, apparently us… (funda kabanzi)

Thunderbird was working under MacOS Ventura, and I do remember setting up 2 Step Verification to make that happen. Several other websites were later added, apparently using 2 Factor Authentication, instead. I followed the instructions to upgrade MacOS Ventura to MacOS Sonoma. Everything except Thunderbird continued to work correctly. I tried to use the "old" app specific password to get Thunderbird to work again, but that failed. Then I tried to find the MacOS tool under Sonoma to allow me to regenerate the app-specific password for Thunderbird, but it's no longer available (replaced by 2fa, I assume).

1. How do I restore 2sv support for Thunderbird under Sonoma? 2. Will it cause the newly installed 2fa apps to fail?

I have "lots" of stuff in my Thunderbird email repository that are no longer accessible via what remains of Thunderbird (basically, the directory structure). Please help me recover from this disaster.

Thanks!

Asked by Ray Johnston 6 izinyanga ezidlule

Last reply by Wayne Mery 6 izinyanga ezidlule

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Mozilla keeps saying they can't reach my server.

duplicate of /questions/1438116 thread. Also it is Thunderbird and not Mozilla. Connect my server to Mozilla. I need my Mozilla reached through AOL now. Please help m… (funda kabanzi)

duplicate of /questions/1438116 thread. Also it is Thunderbird and not Mozilla.

Connect my server to Mozilla. I need my Mozilla reached through AOL now. Please help me back into Mozilla.

Asked by ld.schumacher 2 izinyanga ezidlule

Last reply by ld.schumacher 2 izinyanga ezidlule

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moving thunderbird data to new computer using windows 11

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instruc… (funda kabanzi)

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong.

Greetings Jos

Asked by jos rullenraad 2 izinyanga ezidlule

Last reply by Wayne Mery 2 izinyanga ezidlule

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THUNDERBIRD MIGRATION FROM LENOVO WINDOWS 10 TO ACTIVE DELL WINDOWS 11

Please continue at https://support.mozilla.org/en-US/questions/1375256 Thank you Stan and David for your replies which were helpful but unfortunately I didn't express my… (funda kabanzi)

Please continue at https://support.mozilla.org/en-US/questions/1375256

Thank you Stan and David for your replies which were helpful but unfortunately I didn't express myself clearly enough for which I apologise.

My USB Thunderbird back-up is from a LENOVO Laptop. The Thunderbird version is 91.2.1 (32 bit) running on Windows 10.

I have new DELL Inspiron with Thunderbird 91.8.1 (64 bit) running on Windows 11. I have successfully found in Mail -

  • Local Folders which contains .msf Filter Rules DAT folders for Trash (File), Trash.msf (MSF File), Unsent Messages (File), Unsent Messages.msf (MSF File)
  • pop3.iprimus.com.au folders for Drafts, Drafts.msf, Inbox,
Inbox.msf,
.msg FilterRules,
.popstate

Sent Sent.msf Trash Trash.msf

In the LENOVO back-up Thunderbird there are no matching like named folders or files to input into the DELL. nor are there any storage files with the extensions (mbox) or (sbd) folders.

SEPARATELY when I initially setup the new DELL I put the back-up USB is port and Thunderbird initial set-up provided a command to load data from that drive which worked ! In that case I selected the top option IMA ?which stored data on the cloud based server ? not the POP option.

What led to this major issue was a need by DELL to delete and repartition the SSD to resolve a problem which I discovered with AVAST and resolved. It was one of these parties that suggested that Thunderbird would automatic convert the old files and set-up appropriately. In all there were 6 individuals involved in at least 2 countries. I have spent countless hours on this new DELL PC with Windows 11. My time is quite stretched hence my delay in responding to your good responses.

Hopefully there's some additional info here which will help resolve the problem of retaining all msgs, folders and addresses.

Thanks again for your time in considering my problem and providing possible solutions.







I set up a new Dell 5510 Inspiron with the latest version of Thunderbird which runs well in Windows 11 environment. Previously when I set up a new PC I followed instructions which created a backup from the superceded Windows 10 Laptop on to a USB file Mozilla Thunderbird. I installed Thunderbird and compared the files and discovered 1 file which had no data in it and copied that data directly into that file and it worked perfectly - bringing across everything contacts, folders etc.

On the new DELL I followed the setup prompts and had no success - I activated the top box to store data, not on cloud but to retain on server. I uninstalled and tried again this time activating the box under the top one to store most historic data on Laptop - again no success. - comparing data was fruitless as there was no file with 0 data

It has been suggested that (with Thunderbird closed, I just copy the Back-up USB Folder "Mozilla Thunderbird" from the Window 10 Laptop over the "Mozilla Thunderbird" in Apps under Settings in Windows 11 and magically all (Contacts and email history in folders ) is supposed to happen. Reason is that the new Thunderbird App does all the conversion and set-up.

reluctant to do this as it's taken 2 weeks to reach this point and I don't wish to over-write those Thunderbird that have been received in that time.

Your advice would be appreciated. I the process as it has been suggested above OR is there another process to be followed ?

Thanking you in anticpation of your time to digest the above and respond accordingly.

Asked by ianwhitbread1 1 unyaka odlule

Last reply by Stans 1 unyaka odlule

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How to make a full totally clean new installation of Thunderbird

Hello! I want to make a new totally clean installation of TB to get rid of the grey/italic folders issue (the folders and it's structure is correct on the IMAP server and… (funda kabanzi)

Hello! I want to make a new totally clean installation of TB to get rid of the grey/italic folders issue (the folders and it's structure is correct on the IMAP server and as well display in K9 Mail on my mobile and none of the solutions posted here, such as renaming the folders etc. did work). What I did so far: - Uninstalled TB - Deleted the profiles folder in the user folder (both in "local" and "roaming") - Deleted remaining TB folders in "ProgramData" and "Program Files (x86)" - Emptied trash bin - Restarted

But... After installation the old folder incl. the grey/italic folders appear again.

Does TB store under different names the previous profiles? How do I force TB to load totally new the folder structure as it is on the server?

Any hints are mostly welcome!

Best, Wolfram

Asked by w.lange 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Copying Thunderbird messages to external drive

TBird 102.2.1 - just updated . . . and discovered that doing so caused several folder modifications I had just completed in the previous version disappeared. Really, rea… (funda kabanzi)

TBird 102.2.1 - just updated . . . and discovered that doing so caused several folder modifications I had just completed in the previous version disappeared. Really, really helpful . . . not.

Was in the midst of copying email files/messages to an external drive; 3/4 of the way through, in checking the "finished product" over there on the external, I discovered that -- regardless of what date the email had originally, TBird was changing all of the message dates to today's! That's really, really useful . . . I guess . . . in someone else's reality. My reality is that when I'm backing up email messages I have a reasonable expectation that they will each accurately reflect everything associated with the original(s).

So: How does one tell TBird to leave the original date(s) alone and copy the message(s) intact?

Guess it's now looking as if I will have to start this process all over -- and attempt to not seriously begrudge a program that makes such an unwarranted and unexpected change . . .

Thanks for any helpful information; appreciated.

Asked by Hikermann 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

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serious problems with 102

(note. i'm very wary of posting this question here, as i've been told off, this apparently not being the right place for such matters. but this is where i get to from "He… (funda kabanzi)

(note. i'm very wary of posting this question here, as i've been told off, this apparently not being the right place for such matters. but this is where i get to from "Help>Submit Feedback…" in Thunderbird, and also Bugzilla leads me here. if this is not the right place, please can someone kindly tell me where is?)

102.2.2 has really messed things up for me. i can't see any emails after August 9th in any of my Saved Searches, and this is causing real problems.

i've tried deleting the global database and reindexing, but that did nothing.

[Mac OS 10.12.6 Sierra]

Asked by Atom7 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

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Blank, Unresponsive Screen with Thunderbird 102.3.3 Update

Using Macbook Air M1 with Monterey. I've spent most of the night trying to find a solution to the blank, unresponsive screen since TB updated. No folders, accounts, mes… (funda kabanzi)

Using Macbook Air M1 with Monterey.

I've spent most of the night trying to find a solution to the blank, unresponsive screen since TB updated. No folders, accounts, messages, etc. *(see attached image). I'm not the only one with this problem, but in all the "solved" discussions of this problem, none of the solutions have worked for me.

I've toggled between themes, uninstalled/reinstalled TB, checked all settings and configs, run in troubleshoot mode, cleared the caches... Nothing has worked.

I'm able to create and send new messages from this blank page, and I receive them on my other devices. So, it would seem my configs are fine. Kind of lost at this point. Any help on this would be greatly appreciated.

RR

Asked by raoulian23 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Repeated update attempts

Thunderbird is reported as being up to date here, but it keeps trying to update the same version every day. I asked before and it was suggested I make the update sites ex… (funda kabanzi)

Thunderbird is reported as being up to date here, but it keeps trying to update the same version every day. I asked before and it was suggested I make the update sites exceptions in AVG, made no difference.

Asked by colinc1 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

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Trash folder.

Cannot delete messages. Need to replace corrupt Trash folder. Trying to follow instructions for "Cannot delete messages." Steps 1-2 OK. Step 3 says "Open the Mail ... … (funda kabanzi)

Cannot delete messages. Need to replace corrupt Trash folder.

Trying to follow instructions for "Cannot delete messages." Steps 1-2 OK. Step 3 says "Open the Mail ... folder in your file manager ..." (I am POP Mail). How do I locate this folder ?

W8.1

Asked by jasdmyers 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

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Thunderbird

Cannot download messages to INBOX, cannot delete from TRASH, cannot compact INBOX or TRASH. This may be a dumb question, but still need help (3rd request). In the writeu… (funda kabanzi)

Cannot download messages to INBOX, cannot delete from TRASH, cannot compact INBOX or TRASH.

This may be a dumb question, but still need help (3rd request). In the writeup on "Cannot delete messages" there are instructions for creating a new TRASH folder to replace one that supposedly is "corrupt." The third instruction says to find MAP (POP) on file folder. How is this accomplished ?

Asked by jasdmyers 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

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Layout of the Thunderbird window

Thunderbird didn't seem to download properly. My Thunderbird window does not have the top lines that say: File, Edit, View, etc., and Get Mail Write, Address Book. … (funda kabanzi)

Thunderbird didn't seem to download properly. My Thunderbird window does not have the top lines that say: File, Edit, View, etc., and Get Mail Write, Address Book.

Asked by gamot 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

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Sending email messages

My thunderbird email just did an update. It will not let me send a message now. The send button is now gray along with the encrypted button. Please help. Thanks … (funda kabanzi)

My thunderbird email just did an update. It will not let me send a message now. The send button is now gray along with the encrypted button.

Please help.

Thanks

Asked by debbiehurt 1 unyaka odlule

Last reply by christ1 1 unyaka odlule

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Imbox

I have transferred TB from a win7 to a win10 computer. I had to manually edit the profile.ini file, it mainly installed on C: drive, I needed D: drive. TB works, I can … (funda kabanzi)

I have transferred TB from a win7 to a win10 computer. I had to manually edit the profile.ini file, it mainly installed on C: drive, I needed D: drive. TB works, I can send/receive emails. However I have 2 Inboxes, both being updated using POP account. I only want one global inbox. I suspect the changes I made to the profile.inio file are wrong. Anyone know what I have done wrong? Screenshot of problem attached. Regards Alan

Asked by alan189 1 unyaka odlule

Last reply by christ1 1 unyaka odlule

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Thunderbird does not recognise my Email Passwords since I updated

I posted a question this morning and got a reply which I read using gmail but could not reply to it and I cannot find were I posted the question or the reply from christ … (funda kabanzi)

I posted a question this morning and got a reply which I read using gmail but could not reply to it and I cannot find were I posted the question or the reply from christ 1 I have copied and pasted my reply below


Ron Goldthorpe <[email]@gmail.com> Attachments 12:33 (2 minutes ago) to no-reply

I put in my Plus net Password and press enter and then it takes me to the next screen see Capture 1 I then put in my Google Internet Password and then press enter and it then takes me to Capture 2 and then I am completely lost I have used Thunderbird in my Spain Apartment and also at home in England for several years and it has never taken me to Google and never come up with another Language Fortunately I have logged into Google Mail and managed to add my Plusnet EMail to this otherwise I would not be able to read your reply without logging into a very Basic Plusnet Webmail

It is the first time I have ever used Google Mail it is not bad but I prefer Thunderbird if I can get it working again

Yours Sincerely Ron Goldthorpe

PS when you reply can you please tell me how to find it in your system

One attachment
 • Scanned by Gmail

Asked by 310Jupiter 1 unyaka odlule

Last reply by christ1 1 unyaka odlule