Multiple accounts

I have 4 accounts with different names but all with the same domain name (name1@samedomain.com, name2@samedomain.com ...). The first one set up perfectly and works. The … (funda kabanzi)

I have 4 accounts with different names but all with the same domain name (name1@samedomain.com, name2@samedomain.com ...). The first one set up perfectly and works. The 2nd and the 3rd can't retrieve mail from the server (didn't try the 4th yet). The SSL ports are the same for all. The passwords happen to be the same for all. (I haven't tried changing the 2nd and 3rd passwords as that seems unlikely to be the problem.) When initially setting up the 2nd or the 3rd I get a "Sending of password for user name2@samedomain.com did not succeed. Mail server pop.yyy.zzz responded: [AUTH Authentification failed." I've checked the passwords on both the client and the server ends multiple times and they are the same. Then, of course, periodically I get a pop-up with "Login to server pop.xxx.yyy with username name2@samedomain.com failed. When I go to the Account Settings screen with the 3 accounts and click on each Server Settings one after another, the only thing that changes is the User Name, yet the first account receives mail and the other 2 don't so everything is correctly set up. As an aside, I CAN SEND emails from the 2nd and 3rd accounts but can only RECEIVE and SEND from the 1st. Any help appreciated.

Asked by wilson7 17 imizuzu edlule

Last reply by wilson7 7 imizuzu edlule

Gmail Account

Only Gmail emails from 2020 are showing up (I just set up Thunderbird Account). I want all emails to show up and filter by sender.

Asked by Cliff Lovette 40 imizuzu edlule

No email receiving or sending

Yesterday my Thunderbird was sending but NOT saving sent messages. I was receiving all messages. Today, however, I CANNOT RECEIVE or SEND messages. I have used Thunderb… (funda kabanzi)

Yesterday my Thunderbird was sending but NOT saving sent messages. I was receiving all messages. Today, however, I CANNOT RECEIVE or SEND messages. I have used Thunderbird on this computer for years . . . what has happened?

I would appreciate your help. Win Dawson

Asked by winn4 1 ihora elidlule

Images not showing in emails (115.10.0 64 bit)

About 3-4 days ago, images no longer appeared inline and there isn't a button to show images, just an empty box. My T'bird is set to auto update, so not sure if an updat… (funda kabanzi)

About 3-4 days ago, images no longer appeared inline and there isn't a button to show images, just an empty box. My T'bird is set to auto update, so not sure if an update caused this? Not sure if it's related, but at the same time, my rss feeds stopped due to "invalid security certificates." I did not make any changes to previous settings. Thanks for any suggestions!

Asked by shawnsites 1 ihora elidlule

FILTERING : Delete going to JUNK instead.

Bug forever (years, versions, reinstallations). Failure by filters whose action is to DELETE. As stated in subject. Uncomplicated. Other filters work (they distribute… (funda kabanzi)

Bug forever (years, versions, reinstallations).

Failure by filters whose action is to DELETE. As stated in subject. Uncomplicated.

Other filters work (they distribute msgs into specified folders).

Asked by y112 2 izinyanga ezidlule

Last reply by y112 1 ihora elidlule

Invisible emails

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, a… (funda kabanzi)

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Asked by paul549 1 isonto elidlule

Last reply by paul549 2 amahora adlule

Password problem

I have 4 different email accounts, all managed by IONOS. These have all been set up under thunderbird OK. But when I send an email from 1 of these email accounts I always… (funda kabanzi)

I have 4 different email accounts, all managed by IONOS. These have all been set up under thunderbird OK. But when I send an email from 1 of these email accounts I always have to enter my password for that a/c. With all the other accounts, this is not necessary. I do not use Thunderbird or Firefox password managers. I assume that I must have made an error in setting up the outgoing details when setting up that particular account in Thunderbird, but I cannot find a way of checking if that is the case.

Asked by grans 3 amahora adlule

I receive errors when I try to View/Save Email Attachments using TB 115.3.3 (64-bit)

Hello, When I try to: 1) click and drag an email's attachment to my desktop, I get an "Unspecified Error" dialog box. 2) use the Save button (on the bottom right of the … (funda kabanzi)

Hello,

When I try to: 1) click and drag an email's attachment to my desktop, I get an "Unspecified Error" dialog box. 2) use the Save button (on the bottom right of the attachment line), the saved file is zero size. These occur if the email is shown in TB or in a separate window.

Workaround: When I click and drag (or save) the EMAIL to my desktop, the resulting file is an '.eml' file, which I able to "open with" TB from Windows Explorer -- this attachment is valid, if I click open or save it.

I am running Windows 7/TB Supernova 115.3.3 (64-bit)

I don't deal with many email attachments, so I am okay with the workaround, but would like find a way to correct this issue.

Thanks, Jim

Asked by jim.brunette 3 amahora adlule

false STAT error

After updating Thunderbird to 115.5.2 I receive an error when I check (get) messages of my gmail account : 'The STAT command did not succeed. Error getting message … (funda kabanzi)

After updating Thunderbird to 115.5.2 I receive an error when I check (get) messages of my gmail account : 'The STAT command did not succeed. Error getting message number and size......'. However, the messages do come in and so the error turns out false. since the authorization (OAUTH2) credentials are accepted.

I have my server settings check messages from startup; every 5min; automatically download new messages. That works fine. Again only when I goto "Get Messages" the error shows up.

What is wrong here and ho do I fix this? Thank you

Asked by HW Kr 4 amahora adlule

Why is gmail showing up under my comcast account

I have two accounts in Thunderbird: comcast and gmail. For some reason there was a password problem when I tried to get email from comcast. I got that fixed but now gmail… (funda kabanzi)

I have two accounts in Thunderbird: comcast and gmail. For some reason there was a password problem when I tried to get email from comcast. I got that fixed but now gmail is showing up as a folder under comcast. It is in italics and grayed out (see picture). It cannot be deleted as when trying I get the message that the folder is non-existent.

There seem no way to move it either. I tried moving it to the gmail account but the server always says it is non existent but it does exist in my list of folders. There are also two folders under the gmail account, Ipad, and labone that cannot be deleted either.

Any help appreciated. Win10 TB 115.10.1 latest

Asked by william.bowser 1 usuku oludlule

Last reply by william.bowser 5 amahora adlule

Preview Pane

Hi there, My preview panel is working very badly, it either shows the content of the email or is completely white. What can I do to remedy it? - In some cases the emails … (funda kabanzi)

Hi there, My preview panel is working very badly, it either shows the content of the email or is completely white. What can I do to remedy it? - In some cases the emails appear in very strange codes, thousands of lines like this (iVBORw0KGgoAAAANSUhEUgAAAPAAAABGCAYAAADyxhn6AAAAAXNSR0IArs4c6QAAAARnQU1BAACx jwv8YQUAAAAJcEhZcwAA) - in other cases, totally blank - in other cases it's everything ok It's working fine, receiving and sending all emails.

I have windows 11 home edition. Thanks

Asked by joaquimleao 5 amahora adlule

How to Import from Outlook

If I try to import Mail Message in Outlook 2016, the progress will not proceed at 0% Both Outlook and Thunderbird were running on 64bit How to solve this? … (funda kabanzi)

If I try to import Mail Message in Outlook 2016, the progress will not proceed at 0%

Both Outlook and Thunderbird were running on 64bit

How to solve this?

Asked by jssong6459 7 amahora adlule

Thunderbird suddenly become blank - Error about3pan.js 0x80004005

Hello Yesterday there was update in Thunderbird and went well. But today, Thunderbird suddenly asking for credentials and then it went totally blank as in screenshot. Th… (funda kabanzi)

Hello

Yesterday there was update in Thunderbird and went well. But today, Thunderbird suddenly asking for credentials and then it went totally blank as in screenshot. There is nothing at all. But incoming mails are still showing up in windows notification and it can be opened as new tab of Thunderbird. I have been searching the possible cause and solution from forum and internet, but no luck. Can someone please help me about this ?

Asked by Sandy VSR 1 usuku oludlule

Last reply by Sandy VSR 7 amahora adlule

Office 365 and shared folders

Thunderbird 115.10.1 64 bit on windows 11. 24.4.2024. Question: How I can access shared folders in Thunderbird? Office 365 business. I can access admin portal etc: … (funda kabanzi)

Thunderbird 115.10.1 64 bit on windows 11. 24.4.2024.

Question: How I can access shared folders in Thunderbird?

Office 365 business. I can access admin portal etc:

portal.office.com/adminportal

And also I can go to Exchange admin portal via this. So, in my opinion I can use all deep settings also.

Office 365 licenses (full) for name.lastname@company.fi. Portal show "Office 365 business standard".

I create also shared folders. Today shared folders found from "Teams groups". Log in to portal.office.com/adminportal, "Teams-Groups", and then "Shared mailboxes".

My conf: Office 365 business standard found name.lastname@company.fi. ("john.smith@company.fi", "alice.brown@company.fi" as example.)

Shared mailboxes sharebox1, sharebox2, so, it is possible receive email sharebox1@company.fi, sharebox2@company.fi etc. (in real life share box names are bookkeeperteam@company.fi, orders@company.fi, helpdesk@company.fi etc etc.)

CONFIGURATION IS FULLY WORKING. It is, in Outlook it is possible receive and send emails, shared folders with messages are available etc.

------ 

HOW I can add shared folders to Thunderbird? Clean install tested.

1. LIcenced mailboxes work properly in Thunderbird. Tested.

name.lastname@company.fi:

Server: outlook.office365.com, port 993 Username: name.lastname@company.fi Connection security: SSL/TSL Auth: OAuth2

And smtp: smtp.office365.com, 587, starttls, oauth, name.lastname@company.fi.

This configuration work properly, and it is possible receive and send email from Thunderbird.

SHARED FOLDERS

It is not possible add shared folders.

Server: outlook.office365.com, 993 Username: name.lastname@company.fi/sharebox1 (where name.lastname is real working account name, just same as in position 1- working account. Also this sharebox1 work in outlook.) Connection security: SSL/TSL (no difference is it this or stattsl) Auth: OAuth2

(I am sorry, all my systems are native language, so I must translate---)

OK: Now I try use this shared folder. It is visible in Thunderbird. But immediately thunderbird open Browser and ask password: "name.lastname/sharebox1", wrtite password. Now I put same pw as in this account (name.lastname..). "Password wrong." I try empty password. I try account password.

SO: HOW to add shared mailbox in Thunderbird? This information "name.lastname/sharebox" not work. Is it any other method? Or any Exchange setting modification make this?

Asked by Jukka Kähkönen 9 amahora adlule

Setting up Gmail or Yahoo mail, selected with OAuth2, but cannot see the authentication window pop up.

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in whe… (funda kabanzi)

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

Asked by Kin Zhang 3 ezinsukwini ezidlule

Last reply by Kin Zhang 12 amahora adlule

Are you working on a fix for the extremely long startup time for Thunderbird with Sonoma 14.4.1 ?

MacOS Sonoma 14.4 seems to have broken a number of apps. AFter updating to Sonoma 14.4 I experienced a great number of crashes with Thunderbird, so I completely uninstall… (funda kabanzi)

MacOS Sonoma 14.4 seems to have broken a number of apps. AFter updating to Sonoma 14.4 I experienced a great number of crashes with Thunderbird, so I completely uninstalled Thunderbird and removed all traces of plists, Application preferences, everything, reinstalled Thunderbird, and added back the two email accounts I use with it.

It now takes up to 30 seconds to start up Thunderbird, after which it happily no longer crashes, but obviously the startup time is unacceptable. I experience the same problem with Typora, and the developers there informed me that they believe the problem is with a Sonoma change that broke WebKit. I don't know if Thunderbird still uses Gecko or if the new version is WebKit. Please let me know if other Sonoma users have reported this problem or if it's just my system.

Asked by decaffeinated 5 ezinsukwini ezidlule

Intermittent failure to send emails on Thunderbird

For a few weeks I have had a new problem on my new Windows 11 Lenovo laptop, and also on my wife's older Dell laptop. We have been using Thunderbird for years without ma… (funda kabanzi)

For a few weeks I have had a new problem on my new Windows 11 Lenovo laptop, and also on my wife's older Dell laptop. We have been using Thunderbird for years without major problems. I loaded the latest version of Thunderbird on my new laptop and it seemed to work ok at first. Now I have a problem with intermittent failure to send normal emails on Thunderbird. My wife has noticed the same problem on her laptop Windows 11. I asked iPrimus support (who are supposed to support Hotkey) but they say it is not their problem but Thunderbird's. We RECEIVE emails ok, and sometimes pressing SEND will work immediately, sometimes on the second press, and sometimes not at all. This generates a message "-- Unable to authenticate Outgoing Server (SMTP), smtp.hotkey.net.au -- Check password and verify authentification method in Account settings/Outgoing server SMTP" We both use Trend virus protection.

Account name: mail.hotkey.net.au Outgoing Server: smtp.hotkey.net.au Server Settings: Server name pop.hotkey.net.au

                             User name is my email address

Asked by tgvincent 1 isonto elidlule

Last reply by tgvincent 17 amahora adlule

How do I disable automatic tab reopen in Thunderbird?

I normally open messages in tabs under exactly one circumstance: when I right-click on a message and explicitly open it in a tab. I've found that (until I changed the ha… (funda kabanzi)

I normally open messages in tabs under exactly one circumstance: when I right-click on a message and explicitly open it in a tab.

I've found that (until I changed the handling of PDFs to "Save file") any PDFs that opened using Thunderbird's preview function would reopen if I closed and relaunched Thunderbird. This is not desired behavior.

I will also note that if I open Settings, it opens in a tab, rather than a separate window. This is neither expected nor desired (and my natural reaction is to click the close button on the window, closing Thunderbird, because "Settings" is something I expect to be in a window, not a tab. And that, too, reopens if I reopen Thunderbird.

And worst of all, those tabs that shouldn't be reopening at all are reopening in front of the main tab.

There was an extension called "Thunderbird-DontRestoreTabs," that would do exactly what I want, but that was made obsolete when the underlying extension technology was deprecated, so it is of no use in 115.9.0.

Asked by JHHL 1 isonto elidlule

Last reply by JHHL 17 amahora adlule

Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (funda kabanzi)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Asked by m_nowak 1 usuku oludlule

Last reply by m_nowak 18 amahora adlule