Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Sync not working

I have synced my phone and desktop. However my bookmarks will not show on my phone. I need some assistance to fix this please.

Asked by Ricky 1 isonto elidlule

Answered by Seburo 1 isonto elidlule

  • Ikhiyiwe

Android Note 8

Until about a week ago sync worked fine to my knowledge and I could look at saved logins on my Note 8 which were sync'd with my W10 desktop. Now FF sync on Note 8 will NO… (funda kabanzi)

Until about a week ago sync worked fine to my knowledge and I could look at saved logins on my Note 8 which were sync'd with my W10 desktop. Now FF sync on Note 8 will NOT update and show me saved logins and passwords, pressing the button does NOTHING. It doesn't even open a new page, absolutely nothing. My bookmarks will sync with desktop but NOT passwords/logins.

It is weird because when I go to a website and login, my Note8 does show suggested logins like it always has but in FF you cannot look at saved logins any longer?

Also noticed that under Note 8 accounts and backup, FF is NOT even listed as an account and I thought it used to be listed there.

I know that when I changed FF pw on my Note 8 it deleted the password/logins. But seeing as how they are still showing up on my desktop, obviously they are still saved in FF

Asked by Greg 1 inyanga edlule

Last reply by Greg 4 emasontweni adlule

  • Ikhiyiwe

Add Collections to Firefox Sync

Firefox for Mobile needs to sync Collections too. My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla an… (funda kabanzi)

Firefox for Mobile needs to sync Collections too.

My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla and Firefox. Overall, she likes the new Mobile Firefox too, as do I.

She's a typical Tab Hoarder kind of user. On her last phone, I introduced her to Collections. Much easier to use and get to than Bookmarks, easy to understand, good at helping her control the immense amount of tabs she otherwise has open. She basically fell in love with the feature.

A few days ago she got a new phone. We still have her old one, but the screen is 1/3 cracks and it no longer holds a charge well. "Well loved", for sure.

Install Firefox on new phone --> sync over her stuff --> all good... Well, wait... Where are her collections with her hundred-or-more tabs in them for various stuff?

Turns out they don't sync?

I've been helping her manually move over the tabs from the collections on her old phone to the new phone, but I feel *extremely* lucky we still have the phone. If she'd lost her phone instead, that would be quite the amount of time she'd spent getting acquainted with and using this feature just to find it doesn't save anywhere.

This was all essentially written as a real-life use-case, for the following plea:

Please, *please* add Collections to what is able to be synced with the Firefox Sync feature.

Asked by AreBC 3 izinyanga ezidlule

Last reply by Seburo 1 inyanga edlule

  • Kusonjululiwe

accidental reset

I have accidentally reset my firefox account password and lost all my data because of it. Is there a way to revert it to some backup, please? Are the passwords still save… (funda kabanzi)

I have accidentally reset my firefox account password and lost all my data because of it. Is there a way to revert it to some backup, please?

Are the passwords still saved locally on my other devices? I am not home right now and can't check. If so and all i have to do is sync from them then all is well.

Why can't I find a support mail address anywhere?

Asked by Falco 1 inyanga edlule

Answered by Seburo 1 inyanga edlule

  • Kusonjululiwe

Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is b… (funda kabanzi)

Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

Asked by kemondganteng333 1 inyanga edlule

Answered by kemondganteng333 1 inyanga edlule

  • Kusonjululiwe

Sync tabs won't work between my laptop and android

I am logged in on both my laptop (windows 8) and android, using my email. I want to sync my tabs so that I can open the same page on my phone and my laptop. I have three… (funda kabanzi)

I am logged in on both my laptop (windows 8) and android, using my email. I want to sync my tabs so that I can open the same page on my phone and my laptop. I have three tabs open on my android, I go to firefox desktop, click the three lines in the top right corner, click library, click synced tabs, there is nothing there but "view synced tabs sidebar" (which is empty), "manage devices" (when I click it opens a blank page), and "sync now" (nothing happens when I click this). In my settings, under connected services, I see both my desktop and my android device, so it is recognizing that I am logged in to both places. Somehow I managed to migrate my bookmarks from my laptop to my phone, but it doesn't update when I add anything new (should it? I can't find a 'sync bookmarks' button). If it's important, I had to sign in on my phone with my email address, as the QR code on my laptop doesn't show up, instead says "pairing unsuccessful, try again". Nothing changes when I click this. Please help, this is very frustrating and I can't find anything that will explain why this is happening or what I'm doing wrong.

Asked by MegL 2 izinyanga ezidlule

Answered by MegL 1 inyanga edlule

  • Kusonjululiwe

synchronization

I don't find this "point" "activate sync" under settings in my Android smartphone. So syncronizing PC an smartphone is not possible. What you describe is "Open menue on … (funda kabanzi)

I don't find this "point" "activate sync" under settings in my Android smartphone. So syncronizing PC an smartphone is not possible. What you describe is "Open menue on your smartphone - then settings - then activate sync - then scanning the code. But - WHERE can I find this "activate sync"? Sorry for my English - hope you understand and help nevertheless... Thanks, Renate

Asked by rke2016 1 inyanga edlule

Answered by Seburo 1 inyanga edlule

  • Kusonjululiwe

Bookmarks do not sync

Hello, Following a change of telephone, the bookmarks do not synchronize on Android. I am correctly logged into my account on my computer and on my smartphone. I tried th… (funda kabanzi)

Hello,

Following a change of telephone, the bookmarks do not synchronize on Android. I am correctly logged into my account on my computer and on my smartphone. I tried the connection by the email address and by the QR code without success of synchronisation.

Do you have any solution?

Thank you.

Smartphone: Oppo Find X2 Lite / Android 10 / Firefox 82.1.3 PC: Windows 10 - 2004 - 19041.685 / Firefox 83

Asked by jm.pujolreu 5 izinyanga ezidlule

Answered by Edwin Holley 2 izinyanga ezidlule