Firefox on Android loading page issues

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have s… (funda kabanzi)

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have saved for later from loading again. It works after I erase cache 5 or 6 times. I had no problems like this one in the past.

Asked by g.i.mannor 1 isonto elidlule

Last reply by g.i.mannor 1 isonto elidlule

A certain website won't stop loading

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated. I te… (funda kabanzi)

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated.

I tested this in another browser called Google Chrome, and the issue is not present there.

I have a Redmi Note 11 Pro 5G running Android 13.

Asked by KnockoffFeline 1 isonto elidlule

Last reply by KnockoffFeline 1 isonto elidlule

Firefox on Android experiences slowdown while typing/editing text

On certain websites, Firefox Android will experience slowdown whenever I begin to type or edit text. I have tried disabling extensions such as uBlock, but the problem per… (funda kabanzi)

On certain websites, Firefox Android will experience slowdown whenever I begin to type or edit text. I have tried disabling extensions such as uBlock, but the problem persisted.

Help would be greatly appreciated!

Asked by FlufflyPichu 2 emasontweni adlule

Issue with tab blanking out on Firefox for Android

I have noticed for a while that when I have a tab open and switch apps and come back to Firefox, that many times the tab is blank. I try to switch tabs and switch back an… (funda kabanzi)

I have noticed for a while that when I have a tab open and switch apps and come back to Firefox, that many times the tab is blank. I try to switch tabs and switch back and the tab is either still blank or displays the content of the other tab that I had switched to. Usually its with the newest tab but sometimes can be an older tab that is currently the active tab. The only way I can figure out to get the tab working again is to close the tab and use the message that appears to "undo" this change and restore the tab.

Any help would be appreciated since this happens on almost a daily basis and will typically happen multiple times a day

Asked by dankasierer 1 inyanga edlule

Page refuses to load on reopening

When closing a page and opening in a new tab, sometimes the page refuses to load until I force close firefox and restart. It most often happens with duckduckgo and 9gag … (funda kabanzi)

When closing a page and opening in a new tab, sometimes the page refuses to load until I force close firefox and restart. It most often happens with duckduckgo and 9gag

Asked by shark.dude64 1 inyanga edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (funda kabanzi)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 7 izinyanga ezidlule

Answered by Paul 7 izinyanga ezidlule

Pages occasionally not loading in Firefox Android

At some point pages just stop loading. When it happens, which is multiple times per day, the lock on the left of the URL bar will be in the "error" / strike through sta… (funda kabanzi)

At some point pages just stop loading.

When it happens, which is multiple times per day, the lock on the left of the URL bar will be in the "error" / strike through state. The lock icon does not open the popup on click. There is no progress bar. The page stays grey. No error message.

The same URL, in this case the Firefox Android "Get help" link, loads fine in Chrome. In Firefox a force close of the app is needed before it is able to load pages again.

Asked by Benjamin Fercher 1 inyanga edlule

Firefox randomly stops working

I raised this issue in my review on the Google App Store and was asked to submit it as a question here. On my phone (Oppo running on ColorOS 13.1), Firefox will stop work… (funda kabanzi)

I raised this issue in my review on the Google App Store and was asked to submit it as a question here. On my phone (Oppo running on ColorOS 13.1), Firefox will stop working a number of times a month. For about 24 hours, aside from Google result pages, nothing will load, and I'll be stuck looking at an empty loading screen. The last time I raised this issue I was told to delete and reinstall the app, which worked in the moment but did nothing to stop the problem occurring again. Aside from waiting for the app to fix itself, nothing I've found works.

Asked by dae 2 izinyanga ezidlule

Last reply by dae 1 inyanga edlule

Firefox cannot open any websites on mobile data, but other browsers can

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every oth… (funda kabanzi)

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Asked by Danington 3 izinyanga ezidlule

Last reply by Danington 2 izinyanga ezidlule

websites not loading

I am using firefox on android device running android 12. Have tried websites like: youtube, 9gag, and basic searches with duckduckgo and the websites don't load, or no i… (funda kabanzi)

I am using firefox on android device running android 12. Have tried websites like: youtube, 9gag, and basic searches with duckduckgo and the websites don't load, or no indication of loading happens, or sometimes slow loading occurs and stops after progessing midway of total bar length. I see the same issue on firefox beta, but on chrome. I am using ublock origin as an addon. On the main browser i have a bunch of open and inactive tabs, but on beta almost no tabs. The only thing that might unblock my issue is to disable my phone's private dns which points to google or adguard. But even with it off, i still see the same issue appearing.

Asked by gabrielc.carp 2 izinyanga ezidlule

Last reply by gabrielc.carp 2 izinyanga ezidlule

Firefox android does not load any page on cellular data

I have been suffering from this issue for 1 week now. Firefox works fine on wi-fi, but it does not load any page when I use cellular data. Someone had the same problem a… (funda kabanzi)

I have been suffering from this issue for 1 week now. Firefox works fine on wi-fi, but it does not load any page when I use cellular data.

Someone had the same problem and could only fiz it with factory reset, but that is not an option for mx https://support.mozilla.org/en-US/questions/1422403

Any suggestion or solution is appreciated.

Asked by mosemos14 2 izinyanga ezidlule

Last reply by mosemos14 2 izinyanga ezidlule

new update caused bug on Android

With this new update when I move my tabs around up or down in the tab section it is 2x slower to move them then before the most recent update . In addition to this my ta… (funda kabanzi)

With this new update when I move my tabs around up or down in the tab section it is 2x slower to move them then before the most recent update . In addition to this my tabs will glitch out ,teliport ,unselect themselves then go back to where they where also sometimes get stuck in the background between multiple tabs.

How to fix seems more of a update bug

Asked by Boring,ScentByMusk 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

websites do not load - only after restarting the FF app

I can not load Websites after first starting FF or when I open a link from Google news/home. Then the loading bar just goes to 1/4 and nothing happens. I have to restart … (funda kabanzi)

I can not load Websites after first starting FF or when I open a link from Google news/home. Then the loading bar just goes to 1/4 and nothing happens. I have to restart the app to have it load Websites again.

Funny enough - this website here where I am posting this issue loads, but not the other tabs in FF currently.

Asked by ch.t 3 izinyanga ezidlule

Last reply by ch.t 3 izinyanga ezidlule

Youtube videos don't load

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressi… (funda kabanzi)

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressing 'play' button.

Seems like only the tabs that have been opened for a while are affected. When opening the same video in the new tab, the issue is gone.

When the app is force stopped and started again, the issue disappears and then appears again after some time.

Installed add-ons: uBlock Origin Privacy Badger Video Background Play Fix

The issue persists when all add-ons are disabled. Can be reproduced when using a mobile network without a VPN connection.

I haven't tried to reproduce the issue with all the add-ons initially disabled.

I've found similar issues, that are however not limited to Youtube: https://support.mozilla.org/en-US/questions/1411513 https://support.mozilla.org/en-US/questions/1419131 https://support.mozilla.org/en-US/questions/1374967

This issue is focused on Youtube, so that hopefully it will be easier to debug.

Thank you for developing and contributing to Firefox for Android. It's a modern and competitive mobile browser. I appreciate your effort!

Asked by Rocking Cat 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

Tabs load as blank page

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to loa… (funda kabanzi)

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to load as expected.

I'm a big fan of Firefox and have been using it as my main browser for years, but this issue happens so often that I'm considering moving over to Samsung Internet when on mobile.

P.S. I know it isn't an addon issue as this still happens when all extensions are disabled.

I'm using a Galaxy 21FE on Android 13. Tracking protection is set to default. HTTPS only mode is enabled.

Asked by grey 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

unable to open certain links from gmail

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but… (funda kabanzi)

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

Asked by frost 4 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

Starting Firefox

When starting Firefox there is an almost 5 min. delay. What can I do to eliminate this delay? This started a few months ago. I have been using firefox for several years… (funda kabanzi)

When starting Firefox there is an almost 5 min. delay. What can I do to eliminate this delay? This started a few months ago. I have been using firefox for several years with no problems until now. Thks.

Asked by Bill Cesa 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule