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The Mobile Login/Sync Page Will not Load

Every time I go to settings and try to login to my account it just says 'mozilla' w the logo and won't pull up the login page. I've waited, reloaded, changed to desktop s… (funda kabanzi)

Every time I go to settings and try to login to my account it just says 'mozilla' w the logo and won't pull up the login page. I've waited, reloaded, changed to desktop site, and so on.

I have a working account on a pc (which I no longer own or I would just do the QR code) and recently switched phones where on the previous phone I was using Firefox signed in with no issues.

For some reason I was able to sign in on this page but it didn't transfer browserwide or start working when I tried to sign in again. I need my bookmarks and passwords please help! (I'm using Android 12 on a Kyocera Duraforce Ultra)

Asked by EMB%R 2 izinyanga ezidlule

sync desktop to android phone

Instructions on desktop firefox (in popup) say 1. Open firefox on mobile device. 2. Go to menu on android and tap "sync and save data 3. Tap ready to scan. This falls ap… (funda kabanzi)

Instructions on desktop firefox (in popup) say 1. Open firefox on mobile device. 2. Go to menu on android and tap "sync and save data 3. Tap ready to scan.

This falls apart at step 2 as there os no "sync and save data" to tap on.

Asked by Robert Paulsen 2 izinyanga ezidlule

How do I sign in?

Can't sign in to sync. Whenever I try to sign in (the first time) I get told there's been too many tries and to try again in 15 minutes. I can't believe I'm actually wast… (funda kabanzi)

Can't sign in to sync. Whenever I try to sign in (the first time) I get told there's been too many tries and to try again in 15 minutes. I can't believe I'm actually wasting time trying to get this to work when every other browser from fifteen year old Chaddie Punchwalls living in his grandmother's basement can manage this. Firefox needs to work on stealing ideas from successful browsers, successfully.

Asked by troyjasper 2 izinyanga ezidlule

Open Tab Sync Not Working from Android to Windows

Firefox Sync is not working appropriately insofar as, when I check Firefox on my Windows 11 desktop, I cannot see any tabs being synced from the Firefox app on my Android… (funda kabanzi)

Firefox Sync is not working appropriately insofar as, when I check Firefox on my Windows 11 desktop, I cannot see any tabs being synced from the Firefox app on my Android phone, even though both apps are logged into the same Firefox account and syncing open tabs is enabled on both machines.

However, when I check my phone, I can see all the tabs synced from my desktop. So, this seems to suggest that the sync process is working correctly on both desktop and mobile because I can actually see all the tabs that are open on my desktop, but I cannot see any of the tabs that are open my Android.

Everything is checked to sync on both the Windows and the Android Firefoxes.

Has anyone encountered a situation like this before, where sync is working appropriately, but one device seems to be refusing to upload specific data to the sync servers?

Asked by dmmyccnt 2 izinyanga ezidlule

Password Manager Not Syncing Correctly Between Desktop App and Mobile App

hey team Mozilla, i'm having a bit of an issue with Password Manager not syncing between my android mobile device and my desktop device. on desktop, i went through hund… (funda kabanzi)

hey team Mozilla,

i'm having a bit of an issue with Password Manager not syncing between my android mobile device and my desktop device.

on desktop, i went through hundreds of accounts. i deleted accounts. i updated password. and i changed emails associated with those accounts (this was in response to recent data breaches that led to my identity being co-opted by fraudsters).

however, none of those updates are carrying over to my Firefox android app.

to trouble shoot, i tried clearing the mobile cache, clearing the mobile data, uninstalling the mobile app, syncing my desktop app, waiting for 8 hours, syncing the desktop app again, reinstalling the mobile app, logging back in.... but for some reason, the mobile app continues to remember all of my old and out-of-date passwords.

do you have any advice?

Asked by Zed 2 izinyanga ezidlule