I-Firefox ye-Android Community Forum

hello

I had a smartphone, it died I bought a new one

I moved the SD card from the old to the new one, dear stupid Android 13 then 14 say: oh I'm sorry you have to format your SD card, lol

during the configuration of the new smartphone, I asked to restore data from the backup of the old smartphone: - some parameters has been restored - applications were reinstalled - for example osmand restart with all configurations made on my previous smartphone

but, when I run Firefox, even after login on firefox sync, I have ......... nothing: - no passwords - no bookmarks - no preferences

why?

My Firefox for Android is not syncing. I click the sync button and nothing happens, it just says the last sync was 7 hours ago. Is this normal? If there are other related articles, I apologize

Hello

I have a small problem. When I click MENU and Bookmarks, I can't access my synced bookmarks from my PC computer. But when I edit one bookmark, I see all folders from my PC to put in. Normally I can't see all my folders with bookmarks from my PC.

Please help ;-) Phone = Huawei P20 Pro Android EMUI 12

Mateusz from Poland

I noticed today that Firefox isn't syncing.

Every time I tap the "Synchronize now" region, nothing happens. Please see the image. I cannot select what to sync either.

I have signed put and in, cleared cache and restarted the phone.

Before today sync was working fine.

Version info: 136.0 (Build #2016076311), hg-2da0b1797683+ GV: 136.0-20250227124745 AS: 136.0

Please help!

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save data setting. It is not apparently visible when you touch the hamburger menu. So where is it hiding? I've never been able to find it?

I recently encountered an issue where Firefox stopped working properly, so I uninstalled and then reinstalled the browser. After reinstalling, I logged back into my Firefox account, but none of my data (such as bookmarks, saved passwords, history, etc.) has been restored.

It seems like my account is behaving like a brand new one

It seems like my account isn't syncing properly. Could you please help me recover my previous data?

Trying to sync my samsung to my windows PC and there is no "sync and save data" button. I went to my account and to sync settings and then pressed "sync now", but still nothing happened

Hello, hope you're doing well So I deleted the app by accident, downloaded again , tried to sign in but I forgot the password so I reset it and signed in normally, however there's no bookmarks, no past history tabs, and most importantly no passwords, everything is gone, tried syncing multiple times but it didn't work.

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks and passwords?

Tried looking through the topics but didn't find an answer

What's the point of having to sign in and make an account if everything going to disappear just because I deleted the app and then reinstall it?

syncing bookmarks between Android Mobile and desktop through shared Mozilla account, but the bookmarks from mobile aren't appearing on the desktop. I can see that both devices are logged in, but cannot see bookmarks being shared.

My account has not been updated since 2023?? Is there something you can do about this? Also there were links I clicked, the questions, and those haven't been updated.

Hi I bought a new android phone (the Xiaomi Poco F7) and I want to sync the Firefox from my Windows PC to the device. But when I try to scan the QR code it cannot be scanned. Please advise. Thank you

Hello I am facing a problem hope you can help me. I just factory reset my phone and install firefox again with my account but it didn't access or sync all my saved password.

Please help 🙏😭.

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the settings, I get the pop up telling me to find "sync and save data" I hit the three dots at the top right of the mobile app and don't get the option at all. Thanks.

Collections bookmarks on the Firefox for Android homepage. I have Firefox sync. I have many regular bookmarks. Collections bookmarks from Android or obviously not available or synced with my Firefox for desktop. Are they synced or backed up at all anywhere? I cannot find them other than inside Collections. If I uninstall Firefox on my Android, Google Pixel phone and reinstall it will everything in the homepage collections be lost?

I have tried using the account menu to find "sync and save" in response to the prompt for the QR code on my desktop. There is an option that says sync but when I click it it does not open up a QR code reader.