Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Ikhiyiwe

Add Collections to Firefox Sync

Firefox for Mobile needs to sync Collections too. My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla an… (funda kabanzi)

Firefox for Mobile needs to sync Collections too.

My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla and Firefox. Overall, she likes the new Mobile Firefox too, as do I.

She's a typical Tab Hoarder kind of user. On her last phone, I introduced her to Collections. Much easier to use and get to than Bookmarks, easy to understand, good at helping her control the immense amount of tabs she otherwise has open. She basically fell in love with the feature.

A few days ago she got a new phone. We still have her old one, but the screen is 1/3 cracks and it no longer holds a charge well. "Well loved", for sure.

Install Firefox on new phone --> sync over her stuff --> all good... Well, wait... Where are her collections with her hundred-or-more tabs in them for various stuff?

Turns out they don't sync?

I've been helping her manually move over the tabs from the collections on her old phone to the new phone, but I feel *extremely* lucky we still have the phone. If she'd lost her phone instead, that would be quite the amount of time she'd spent getting acquainted with and using this feature just to find it doesn't save anywhere.

This was all essentially written as a real-life use-case, for the following plea:

Please, *please* add Collections to what is able to be synced with the Firefox Sync feature.

Asked by AreBC 2 izinyanga ezidlule

Last reply by Seburo 1 isonto elidlule

  • Kusonjululiwe

accidental reset

I have accidentally reset my firefox account password and lost all my data because of it. Is there a way to revert it to some backup, please? Are the passwords still save… (funda kabanzi)

I have accidentally reset my firefox account password and lost all my data because of it. Is there a way to revert it to some backup, please?

Are the passwords still saved locally on my other devices? I am not home right now and can't check. If so and all i have to do is sync from them then all is well.

Why can't I find a support mail address anywhere?

Asked by Falco 2 emasontweni adlule

Answered by Seburo 2 emasontweni adlule

  • Kusonjululiwe

Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is b… (funda kabanzi)

Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

Asked by kemondganteng333 3 emasontweni adlule

Answered by kemondganteng333 3 emasontweni adlule

  • Kusonjululiwe

Sync tabs won't work between my laptop and android

I am logged in on both my laptop (windows 8) and android, using my email. I want to sync my tabs so that I can open the same page on my phone and my laptop. I have three… (funda kabanzi)

I am logged in on both my laptop (windows 8) and android, using my email. I want to sync my tabs so that I can open the same page on my phone and my laptop. I have three tabs open on my android, I go to firefox desktop, click the three lines in the top right corner, click library, click synced tabs, there is nothing there but "view synced tabs sidebar" (which is empty), "manage devices" (when I click it opens a blank page), and "sync now" (nothing happens when I click this). In my settings, under connected services, I see both my desktop and my android device, so it is recognizing that I am logged in to both places. Somehow I managed to migrate my bookmarks from my laptop to my phone, but it doesn't update when I add anything new (should it? I can't find a 'sync bookmarks' button). If it's important, I had to sign in on my phone with my email address, as the QR code on my laptop doesn't show up, instead says "pairing unsuccessful, try again". Nothing changes when I click this. Please help, this is very frustrating and I can't find anything that will explain why this is happening or what I'm doing wrong.

Asked by MegL 4 emasontweni adlule

Answered by MegL 3 emasontweni adlule

  • Kusonjululiwe

synchronization

I don't find this "point" "activate sync" under settings in my Android smartphone. So syncronizing PC an smartphone is not possible. What you describe is "Open menue on … (funda kabanzi)

I don't find this "point" "activate sync" under settings in my Android smartphone. So syncronizing PC an smartphone is not possible. What you describe is "Open menue on your smartphone - then settings - then activate sync - then scanning the code. But - WHERE can I find this "activate sync"? Sorry for my English - hope you understand and help nevertheless... Thanks, Renate

Asked by rke2016 3 emasontweni adlule

Answered by Seburo 3 emasontweni adlule

  • Kusonjululiwe

Bookmarks do not sync

Hello, Following a change of telephone, the bookmarks do not synchronize on Android. I am correctly logged into my account on my computer and on my smartphone. I tried th… (funda kabanzi)

Hello,

Following a change of telephone, the bookmarks do not synchronize on Android. I am correctly logged into my account on my computer and on my smartphone. I tried the connection by the email address and by the QR code without success of synchronisation.

Do you have any solution?

Thank you.

Smartphone: Oppo Find X2 Lite / Android 10 / Firefox 82.1.3 PC: Windows 10 - 2004 - 19041.685 / Firefox 83

Asked by jm.pujolreu 4 izinyanga ezidlule

Answered by Edwin Holley 1 inyanga edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Less intuitive sharing after updating

Hi. Nowhere can I find a place to comment on the update. I am writing this in the hope that Technical Support will read this and will implement improvements in the futur… (funda kabanzi)

Hi. Nowhere can I find a place to comment on the update. I am writing this in the hope that Technical Support will read this and will implement improvements in the future.

I update Firefox to version 79.0.5 on Android. The question is whether it is possible to restore this sharing in some options or do I just have to install an earlier version for it to work?

Before the update, when I shared any page from any browser, I had the option to "share to device" without having to launch the page on Firefox. It helped a lot, flipping the pages to the computer for reading later. Now, this option is unavailable.

Now, in the share menu I only have a "Firefox" icon and the page opens in my browser where I need to find the share icon and then find my device. It takes much more time and is less intuitive. The second thing, previously, the choice of the device was easier to read because the entire name was displayed. Now there is only the beginning part of the name.

I made a screen of what it looked like before (white theme) and now (black theme). Best regards.

Asked by Bartekj001 7 izinyanga ezidlule

Answered by TyDraniu 7 izinyanga ezidlule

  • Kusonjululiwe

As of yesterday/today sync suddenly stopped working and I can't reconnect my phone

Hey, as the title already describes, I currently can't get Firefox Sync back running (Android 11). I eventually disconnected the device from the account and tried to reco… (funda kabanzi)

Hey,

as the title already describes, I currently can't get Firefox Sync back running (Android 11). I eventually disconnected the device from the account and tried to reconnect it, which doesn't work at all. It just freezes after entering my password or after confirming that I would like to pair it via firefox.com/pair.

Any idea what might be wrong?

Thanks in advance

Asked by PT400C 2 izinyanga ezidlule

Answered by PT400C 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox Android not syncing with hosted sync server

Hello everybody, I hope you're doing well in theses days, and your health is good ! A few months ago, I installed with success my own Firefox sync server. It is working l… (funda kabanzi)

Hello everybody,

I hope you're doing well in theses days, and your health is good ! A few months ago, I installed with success my own Firefox sync server. It is working like a charm with both desktop Windows and Linux version, but it doesn't work with Android version. I discovered that the client try to reach a bad URL (see my preceding post: https://support.mozilla.org/en-US/questions/1288028). Moreover, with the last version, we can't modify anymore the identity.sync.tokenserver.uri In the Nightly version, this parameter isn't present. Have we any chance to use Firefox android version with a custom sync server ? Thanks a lot in advance for your help.

Pascal

Asked by pilou2 3 izinyanga ezidlule

Answered by pilou2 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox Mobile (Android) does not sync on its own

Hello, at first I want to thank you to help me and excuse my English because I am not a native. My problem is that I can press the "sync now" button in Firefox but nothin… (funda kabanzi)

Hello,

at first I want to thank you to help me and excuse my English because I am not a native.

My problem is that I can press the "sync now" button in Firefox but nothing happens and it should do the sync automatically. Should. Before I started todays sync the last was on the 17th of December. And to start the sync I have to manually close the Firefox via the Android-App-Info, disable my VPN (Blokada) and then maybe it works. But just the first time I use it. Later on, even with no Blokada (disabled), I would have to close FF again to make the sync work.

My Phone is a Xiaomi Mi 10 Lite 5G and I am located in Germany. It is up to date and runs Android 10.

Firefox is the latest out of the Play Store.

Beforehand I used a galaxy S5, and had no such problems, I also had the Account in the settings of the phone. The Xiaomi does not let me add a explicit Firefox-Account, which also could be a problem, but I didn't find a solution yet (google, reddit and so on, this is why I am asking here).

Thank you very much and stay safe & healthy, Philipp

Asked by philipp.jahns 3 izinyanga ezidlule

Answered by philipp.jahns 2 izinyanga ezidlule

  • Kusonjululiwe

Failed sync setup between new Note 20 Ultra and desktop Firefox

I've been trying to setup sync between Firefox on my new Note 20 Ultra and my laptop and I keep failing at step #7. Sync Setup process as I understand it: 1. Login to Fi… (funda kabanzi)

I've been trying to setup sync between Firefox on my new Note 20 Ultra and my laptop and I keep failing at step #7.

Sync Setup process as I understand it:

  1. 1. Login to Firefox on both smartphone and in desktop device
  2. 2. From Firefox in smartphone go to Settings -> Synced Tabs then click "Sign into sync"
  3. 3. On desktop device, go to firefox.com/pair
  4. 4. On the Firefox pairing site, click "Show Code"
  5. 5. On smartphone, click "Ready to scan" then scan the QR code on your desktop with your smartphone
  6. 6. On smartphone, confirm that the information listed for the device you're trying to sync with is correct and click "Confirm pairing"
  7. 7. On your desktop device a page opens that states, "Open your authentication app and enter the security code it provides".

And here is where I hit the snag. I don't understand what authentication app it wants me to use or where this 6-digit security code is supposed to come from. I have used Lockwise, I have it installed on my Note and am logged in, but I don't receive any sort of notification on my phone or on my laptop telling me what security code I'm supposed to use.

Additionally, I have tried using the email method instead of the QR code scanning method to sync and I still end up at a dead-end in the exact same spot in the process. Please help.

Asked by Rebecca 3 izinyanga ezidlule

Answered by Seburo 3 izinyanga ezidlule