• Kusonjululiwe
  • Okugcinwe kunqolobane

webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (funda kabanzi)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 1 unyaka odlule

Answered by badadim1 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

smart TV problems

Hi I'm trying to use the internet via my panasonic viera smart TV. As my main pc will not come on. I have paid a small fortune to engineers who all blame the TV I agree w… (funda kabanzi)

Hi I'm trying to use the internet via my panasonic viera smart TV. As my main pc will not come on. I have paid a small fortune to engineers who all blame the TV I agree with them but not totally ever since I bought this from Currys I've had problems l no one wants to help or the pass the blame to some one else I'm now ready to start to shout or even worse. [Telephone number] lee The TV is a Panasonic viera 50cx700 serie

Asked by Lee “leeb.cubot69” Beck 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Phone crash log

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Than… (funda kabanzi)

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Thanks.

https://crash-stats.mozilla.org/report/index/32b12d52-cee0-49a4-bc70-7fea40230419#tab-rawdump


Old thread talking about the crash if anyone's interested.

https://support.mozilla.org/en-US/questions/1408791

Asked by bluechair 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Smart TV will not update can not go online at all

I have paid twice for online help was useless had engineers out no one can tell me what the problem is with my Panasonic viera 55in smart TV. It is the worst TV I've ever… (funda kabanzi)

I have paid twice for online help was useless had engineers out no one can tell me what the problem is with my Panasonic viera 55in smart TV. It is the worst TV I've ever had. I'm stuck with it now it will not update, can not login to the internet 50cx700_series

Asked by Lee “leeb.cubot69” Beck 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Bug Report

I installed the "Google" app and the "Firefox" app. When I used the "Google" app to search for images, I found that I couldn't open the searched websites. I tried to use … (funda kabanzi)

I installed the "Google" app and the "Firefox" app. When I used the "Google" app to search for images, I found that I couldn't open the searched websites. I tried to use the Samsung browser or Chrome browser and did not have this problem. I think this is a Firefox bug.I recorded the bug and uploaded it to Google Drive.The link address is https://drive.google.com/file/d/11k5DMzshHkYvvGGD4MpgqrlSRcQnkiGH/view?usp=drivesdk

Asked by MCV01 1 unyaka odlule

Answered by MCV01 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

YouTube videos dropping frames

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checke… (funda kabanzi)

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

Asked by TA 1 unyaka odlule

Answered by TA 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox Android slows down after extended browsing session

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and la… (funda kabanzi)

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and launch it again. This happens consistently as well after disabling extentions. Firefox is updated to the latest version, 110.

Asked by TA 1 unyaka odlule

Answered by TA 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Firefox vpn

duplicate of /questions/1407046 thread. I downloaded Firefox vpn for Android, but when I try to sign up and sign in as a guest I get an error message saying invalid API… (funda kabanzi)

duplicate of /questions/1407046 thread.

I downloaded Firefox vpn for Android, but when I try to sign up and sign in as a guest I get an error message saying invalid API key

Asked by jay621444 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

doesn't solve my query

I requested for a site problem. A mozilla supporter reply me. But the issue doesn't solve. And the mail is no reply mail.please help me this site is doesn't loading Main … (funda kabanzi)

I requested for a site problem. A mozilla supporter reply me. But the issue doesn't solve. And the mail is no reply mail.please help me this site is doesn't loading Main site name is doodstream


https://duckduckgo.com/?q=doodstream+site%3Adoodstream.com&ia=web

https://doodstream.com/d/gmf89kr6g212

https://doodstream.com/d/tgfqp01xjrl8

Above link doesn't work in my mozila browser other browser will open this site

Asked by 8000vsa 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashes repeatedly, on multiple devices

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the Sorry Firefox crashed error Now i just got a new T… (funda kabanzi)

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the

Sorry Firefox crashed error

Now i just got a new Tablet my partner was using with no crashes and im crashing on that too, so it could be an account issue?

Already tried clearing cache and data and having no Addons Any help would be appreciated :)

Asked by Shinobi 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Disappearing text

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demo… (funda kabanzi)

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demonstration video linked here: https://youtube.com/shorts/ZxKtVFrvQkU?feature=share

Asked by Alexei 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Mozilla 120 Hard-Freezing my Android 11 Phone

Hello, Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that … (funda kabanzi)

Hello,

Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that pretty much it takes 30-min to 1 hour for the phone to restart or the battery to drain.

Reverting to 119.1.1 solves the problem immediately.

My guess would be that maybe the search bar or the suggestion related code introduced something weird, as I do have a lot of bookmarks. Nevertheless, it's definitely a new issue (been using Firefox mobile since first day around 2010) and introduced in 120.0.

Since the phone is hard freezing, I can't even connect in ADB and try to see any message hinting at what's wrong. If there's a crash trace maybe some info could be dug there.

Thanks in advance for the help!

Asked by hatt.droid 9 izinyanga ezidlule

Answered by hatt.droid 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox on Android not working on mobile data

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on … (funda kabanzi)

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on Firefox Beta app and Firefox Nightly. All other applications work as expected with full internet access on mobile data. The same pages/addresses respond as expected on Chrome and the built-in browser.

Simply put, all Firefox apps have no internet connectivity on mobile data.

Solutions I've attempted with no success or change: Re-install Firefox. Logging out of Firefox Sync. Clear Firefox data and cache. Disabling tracking protection. Disabling HTTPS-only mode. No proxy settings are enabled. Confirmed Firefox application has mobile data network privileges. Disabling, re-enabling mobile data network privs. Installing Firefox Beta and Firefox Nightly; same issue.

Another possibly related issue: Firefox does not follow routes from a Cisco AnyConnect VPN on my phone. Opening pages/IP addresses routed through the VPN are rejected or timeout as if the VPN is not active at all. The same pages/addresses respond as expected on Chrome and the built-in browser. This occurs over Wi-Fi as well, of course nothing works on mobile data as described above.

Device: Oneplus 8T (KB2003) OS: OxygenOS 13.1 (Android 13) Firefox version: 117.0.1

Asked by ingitho 1 unyaka odlule

Answered by ingitho 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

phone reboots after downloading any file

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome tempora… (funda kabanzi)

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome temporarily. The Crashes tab in About Firefox is empty. I tried to collect a logcat and uploaded it to Google Drive (maybe this will help somehow.): https://drive.google.com/file/d/1kmdS5rTH3r0u09KLxeUDeY5U8r5xiEK1/view?usp=sharing. I hope this information is helpful in solving the problem.

Asked by queuejw 10 izinyanga ezidlule

Answered by queuejw 10 izinyanga ezidlule