I-Firefox ye-Android Community Forum

I received the email below : Hello,

You’re receiving this message because your user account CRYPTONIX on https://addons.mozilla.org/ has been deleted. This could have been done automatically if you recently deleted your Mozilla account.

Regards,

Mozilla Add-ons Team

I didn't request any deletion of my account but looks like my Mozilla account has been deleted completely, why ? I am so mad about this , why would Mozilla do this ? I received the email from address below nobody@mozilla.org

Please recover my account, I created another account with my email

My company purchased a chrome OS touch screen TV for trade shows.

The firefox app installed appears to be the Chinese version (.cn). When I try to sign in it continues to direct me to the .cn sign in page. The app is updated. The largest issue here is the .cn domain does not appear to recognize the .com accounts, as it says I do not have an account on mozilla.

Any thoughts on how to force the device to recognize it is no longer in China?

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them.

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan a QR code within the firefox mobile app.

Unfortunately, the option to scan a QR code does not seem to exist in the current version of the app. In the sync settings, there is no way to open a QR code scanner. Opening it via the camera or icon in the URL bar on the app brings me to a page saying "you have to do this within the firefox app!".

The only solution I've found is to log out of my mobile app, then I unlock the option to scan a QR code to log me back in. I'm sure this is not intentional behaviour; I suppose this is more of a bug report than a support request but I wasn't sure where to post this.

Hello,

I am using Firefox app on my android, I have 2 Gmail accounts that I use frequently in this app. Every 10 days Firefox keeps logging me out of my accounts without any notice. How can I solve this issue?

Thank you Ruba

Den Aktivierungscode für Firefox zu erhalten dauert immer 30 bis 40 Minuten und hat aber nur fünf Minuten Zeit den einzugeben! Ich habe es jetzt dreimal versucht und es funktioniert nie, bitte um Lösung

Hello,

I currently have annual subscriptions for both Monitor+ & VPN. How do I get credit for the remainder of both subscriptions applied to the $8.25/mo. Privacy Protection Plan? I tried to upgrade through my Mozilla account profile & it was only going to credit from Monitor+.

I looked through all of the FAQs before writing this. There was a question about upgrading from VPN & Relay, but not specifically upgrading from VPN & Monitor+ annual subscriptions.

Also, will/does the Privacy Protection Plan still cover 5 devices that the stand alone VPN does?

Thank you.