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  • Okugcinwe kunqolobane

Firefox Nightly Will NOT Sign in To Synch

I've been using Firefox Nightly for Android and Firefox for Android for years without issue. I've left Nightly at build 68.5a1 as it has several features that later buld… (funda kabanzi)

I've been using Firefox Nightly for Android and Firefox for Android for years without issue. I've left Nightly at build 68.5a1 as it has several features that later bulds removed. I sync across all my mobile devices but NOT with my desktop. When a website requires a newer browser version to run, then I switch to plain Firefox.

Today Nightly would NOT open. It opened and pointed to an offline file. I noticed it was marked by "///". I'm sorry I didn't take a screenshot or note the file.

Reading several posts, I removed Nightly, purged the cash and purged the data. Then I reinstalled Nightly from the apk file I saved. While the install went without a hitch, it will NOT permit me to sign in to synch the data saved in all my other devices. It just spins as this image shows.

I read a post indicating a direct url for sign in and tried it. But it only worked for Firefox and NOT Nightly.

How do I resolve this?

Asked by newwave2553 1 unyaka odlule

Last reply by Paul 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

No QR code option showing in Android Firefox sync

I want to sync my new laptop to Firefox on my Android mobile. I am asked to: 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Syn… (funda kabanzi)

I want to sync my new laptop to Firefox on my Android mobile. I am asked to:

1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Synchronise and save data 3. Tap Ready to Scan and hold your phone over this code

But this command #3 is simply is not there in the Android FF settings. I see only Synchronise Now/ Device Name / Sign Out, plus Choose What to Synchronise. Nothing else. Any ideas?

Asked by Martin Gordon FF account 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Sogning into an account on Firefox for Android is no longer possible

When I try to sign into my account on mobile (the app itself, not the site since clearly on the website I'm signed in) I get to a white screen that shows a bunch of detai… (funda kabanzi)

When I try to sign into my account on mobile (the app itself, not the site since clearly on the website I'm signed in) I get to a white screen that shows a bunch of details of my account status. I am not allowed to progress past this screen. Any way I leave that screen, closing the app, using back, praying the 'x' in they lower left corner, reverts my login. So sync is not allowed on FF mobile anymore? I wish they wouldn't still list it as an option in the app if it's depreciated and no longer supported. If this is a bug, well you got me since FF also doesn't allow bug reporting.

Asked by Jared 1 unyaka odlule

Last reply by Firefox User 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't sync on Android, I tap "Sync now" but nothing happens

Hello! I've been using Firefox since forever but never thought about using the sync feature until now. On laptop, when I press "sync now", a little spinning wheel appears… (funda kabanzi)

Hello! I've been using Firefox since forever but never thought about using the sync feature until now. On laptop, when I press "sync now", a little spinning wheel appears for some seconds, then disappears. I take this means it has synced. On my android phone (Android 10 - phone's a Xiaomi Mi A2 Lite), however, I seem to have encountered a bug. I connected the two devices together using the QR code and following the instructions, and in fact the phone appears in the connected devices on the laptop version of Firefox. However, when I open Firefox on Android and go to my Account Settings, under "Synchronise now" it says "Last synchronised: never", and tapping it prompts absolutely nothing. No animation, no popup, no phone lagging, no sign it has received any command. If I try going in the synced tabs section (near the private tabs one), there is a big Sync button on the bottom right - pressing it causes it to say "Synchronising..." for about 5 minutes or more, but once it's done, nothing happens, and it keeps saying last sync was never. If possible I'd like not to re-install the app as I have a lot of tabs that I don't want to currently lose.

Asked by Ray 1 unyaka odlule

Last reply by Ray 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Unable to sync firefox Android with Desktop due to missing Sync Menu Item

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowe… (funda kabanzi)

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

Am currently using the latest version of Firefox

See attached screenshot.

Asked by myxsys 10 izinyanga ezidlule

Answered by Paul 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox doesn't synchronize logins and passwords after login into Android app.

Hello, Today I wanted to switch from Chrome to Firefox(103.2.0) on my mobile and after logging in everything seemed fine until I had to login into an account. I discover… (funda kabanzi)

Hello,

Today I wanted to switch from Chrome to Firefox(103.2.0) on my mobile and after logging in everything seemed fine until I had to login into an account. I discovered that none of my saved logins have been synchronised. On desktop I use Firefox(104.0)

  • I do not use a master password
  • I tried to synch manually through settings
  • The browsers across all platforms are up to date

How can I synch my content through my Firefox account?

Thanks.

Asked by bolletje14 1 unyaka odlule

Answered by bolletje14 1 unyaka odlule

  • Okugcinwe kunqolobane

FF View Sync bar graph won't go past 33% on MacBook.

FF View Sync bar graph won't go past 33% on MacBook. Have had FF on MacBook and Android phone for years. FF is 106.0.1 on MacBook & macOS Monterey 12.6 and FF on phon… (funda kabanzi)

FF View Sync bar graph won't go past 33% on MacBook. Have had FF on MacBook and Android phone for years. FF is 106.0.1 on MacBook & macOS Monterey 12.6 and FF on phone is 106.0.1 but old Android phone won't go higher than 8.1.0. Must I re-install FF on phone?

Asked by msherm 1 unyaka odlule

Last reply by msherm 1 unyaka odlule

  • Okugcinwe kunqolobane

Bookmarks will not sync to android. I tried everything

I cannot get Firefox to sync my bookmarks to to my new android. Other things are syncing so I know sync is working it just will not sync the bookmarks. I have tried every… (funda kabanzi)

I cannot get Firefox to sync my bookmarks to to my new android. Other things are syncing so I know sync is working it just will not sync the bookmarks. I have tried everything. I have checked my sync settings a dozen times. I've signed out and signed back in on both devices. I have even uninstalled on both devices while signed out and reinstalled and still I cannot get the bookmarks on my phone. Please help! It's a Galaxy s21 and I am on windows 10

Asked by Webster 1 unyaka odlule

Last reply by Paul 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Sync Firefox on your phone or tablet

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my p… (funda kabanzi)

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my phone nor is there any equivalent that I can find. How do I proceed?

Asked by asloane1412 1 unyaka odlule

Answered by asloane1412 1 unyaka odlule

  • Okugcinwe kunqolobane

I seemed to have lost all my synced firefox android tabs....

So I just redid my phone today just to get a new fresh start again and before I redid it, my phone and Firefox were synced with my account. I had over 99 tabs saved....I … (funda kabanzi)

So I just redid my phone today just to get a new fresh start again and before I redid it, my phone and Firefox were synced with my account. I had over 99 tabs saved....I have none that I can seem to find now....

Asked by steve98890 11 izinyanga ezidlule

Last reply by Paul 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Sync on Android not syncing with own sync server

Hi there! For the last few month my Firefox on Android won't sync with my own sync server anymore. Syncing works on Ubuntu Desktop Firefox. On Android the same URL is c… (funda kabanzi)

Hi there!

For the last few month my Firefox on Android won't sync with my own sync server anymore. Syncing works on Ubuntu Desktop Firefox. On Android the same URL is configured and worked before.

I tried reinstalling Firefox and installing Firefox Nightly, but I cannot get it to sync: Login in to Account works, but "Last synced" either says "never" or "Jan 1, 1970".


I tried debugging as shown in the mozilla docs (https://wiki.mozilla.org/User_Services/Sync/Debug_Sync)

04-28 11:44:26.995 17435 17479 I FirefoxAccount: Executing: get access token 04-28 11:44:27.041 17435 17479 I FirefoxAccount: Successfully executed: get access token 04-28 11:44:27.042 17435 17479 I FirefoxAccount: Executing: getTokenServerEndpointURL 04-28 11:44:27.044 17435 17479 I FirefoxAccount: Successfully executed: getTokenServerEndpointURL 04-28 11:44:27.047 17435 17479 I FxaDeviceConstellation: Refreshing device list... 04-28 11:44:27.047 17435 17479 I FxaDeviceConstellation: Executing: fetching all devices 04-28 11:44:28.094 17435 17479 I FxaDeviceConstellation: Successfully executed: fetching all devices 04-28 11:44:28.095 17435 17479 I FxaDeviceConstellation: Refreshed device list; saw 9 device(s). 04-28 11:44:28.095 17435 17479 I FxaDeviceConstellation: Notifying observer about constellation updates. 04-28 11:44:28.095 17435 17479 I ConstellationObserver: onDevicesUpdate triggered. 04-28 11:44:28.096 17435 17479 I FxaDeviceConstellation: Notifying observer about constellation updates. 04-28 11:44:28.097 17435 17479 I FxaDeviceConstellation: Executing: polling for device commands 04-28 11:44:28.103 17435 17512 I FxaPushSupportFeature: Created a new subscription: onDevicesUpdate: AutoPushSubscription(scope=fxa_push_scope_*** endpoint=https://updates.push.services.mozilla.com/wpush/v1/***, publicKey=***-***, authKey=***, appServerKey=null) 04-28 11:44:28.406 17435 17479 I FxaDeviceConstellation: Successfully executed: polling for device commands 04-28 11:44:28.406 17435 17479 I AccountEventsIntegration: Received events, notifying listeners 04-28 11:44:28.409 17435 17479 I SyncTelemetry: Reported telemetry for 0 sent commands 04-28 11:44:28.409 17435 17479 I SyncTelemetry: Reported telemetry for 0 received commands

The logs of the docker container do not provide useful info:


[2022-04-28 09:07:24 +0000] [8] [INFO] Starting gunicorn 19.10.0

[2022-04-28 09:07:24 +0000] [8] [INFO] Listening at: http://0.0.0.0:6000 (8)

[2022-04-28 09:07:24 +0000] [8] [INFO] Using worker: sync

[2022-04-28 09:07:24 +0000] [16] [INFO] Booting worker with pid: 16


What can I do here?

Thank you very much!

Asked by Matthias 1 unyaka odlule

Last reply by Mark Hammond 1 unyaka odlule

  • Okugcinwe kunqolobane

No autofill option on Android. Even tho synced with laptop

I read through all the posts I could find, and no help. For instance, on my Samsung Galaxy S10+, when I go to "Passwords and autofill" under Samsung Settings, the only o… (funda kabanzi)

I read through all the posts I could find, and no help. For instance, on my Samsung Galaxy S10+, when I go to "Passwords and autofill" under Samsung Settings, the only option for autofill is Samsung Pass (ick). This when I am signed in to Firefox, it shows as synced with my laptop, all boxes checked including Passwords. I Never get password autofill on phone and want to fix that. Everything else seems to sync. Laptop running Ubuntu latest version. In my Android Firefox menu, Passwords is not listed. "Desktop site" has a toggle - should that be on to sync? Or what changes with that on or off? Please help me get Password memory and autofill on Android.

Asked by gftf 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

account sync settings mess

OK, I changed phone recently & managed to sync across from my old phone. I think I had to reset all the settings though, so it only saved/synced tabs & bookmarks… (funda kabanzi)

OK, I changed phone recently & managed to sync across from my old phone. I think I had to reset all the settings though, so it only saved/synced tabs & bookmarks etc...

The new phone then stopped working & so I'm now trying to sync again on another new phone, but nothing seems to be syncing or working at all. Even logging in never seems to work properly. Just lots of spinning icons & no response from Firefox browser/account.

Also the wording on the verification emails I received is absolutely awful & needs to be rewritten in my opinion, as they leave you with no clue what to do next?

If anyone at Firefox is listening, please contact me with some step by step clear instructions of how to resolve the current issues I'm facing trying to login, sync, reset settings, etc....

Thanks, I'm not sure why you've made having an account so cumbersome, awkward & unfriendly. It feels like your design goes against your company ethos.

If any other user have any help or advice your knowledge is appreciated.

Asked by Ihatetheseforums 1 unyaka odlule

Last reply by Ihatetheseforums 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't get tablet to sync

I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions … (funda kabanzi)

I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions in the help articles, I tap the three dots in the upper right-hand corner. Then, I select "Settings" and "Sign in." At that point, the browser goes to the following page: about:accounts?action=signin&entrypoint=preferences, but the page never loads; it just keeps grinding away. I also tried using the QR code method, but that didn't work either. Please help.

Asked by michael.friedman 1 unyaka odlule

Answered by James 1 unyaka odlule

  • Okugcinwe kunqolobane

Autofill

Firefox used to autofill every password i saved for whatever app i saved it for. Now Firefox will no longer fill in these apps. I have done all the end of support steps a… (funda kabanzi)

Firefox used to autofill every password i saved for whatever app i saved it for. Now Firefox will no longer fill in these apps. I have done all the end of support steps and yet still nothing happens. Starting to look at other browser options at this point if I cant get passwords to fill in without that unlock Firefox bar popping up.

Asked by Robert 1 unyaka odlule

Last reply by Paul 1 unyaka odlule