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watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (funda kabanzi)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 4 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

Download Function

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download… (funda kabanzi)

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

Asked by abdazeezosinuga 4 izinyanga ezidlule

Last reply by IMHASZ 4 izinyanga ezidlule

Ugly "customise homepage" button with latest update

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture). This is totally… (funda kabanzi)

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture).

This is totally redundant when you can simply access this in 2 clicks from the taskbar. Why are such cosmetic features forced onto users? Customising my homepage is something I would do once, I don't need it to be slapped on my face every time I reach my home page.

Please advise, this is extremely annoying.

Asked by hevinroyal 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

google.com

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com … (funda kabanzi)

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

Asked by barrasmarcus 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

Firefox Android Crashes - java.lang.OutofMemoryError

Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (funda kabanzi)

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Asked by kBayi 4 izinyanga ezidlule

Last reply by Skulljeep 3 izinyanga ezidlule

changing camera and microphone access settings in Firefox

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in … (funda kabanzi)

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in Firefox's browser. After searching through my settings, and searching online, I have found no answers. I WANT MY CAMERA OFF.

I have an Android, using version 118.2.0.

And it's RIDICULOUS that I have to "create an account" to even ASK a question to SUPPORT! Your "Help" section frankly is useless. No "help" at all.

Asked by Summer Hall 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

account emails

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and no… (funda kabanzi)

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

Asked by thomson91400 5 izinyanga ezidlule

Last reply by nicholas.thayer 5 izinyanga ezidlule

Firefox Android fail to install webapp at Redmi 12Note

WebappCinny Misskey Webapp there is Install below the desktop website. it should install a web app into android which is run on firefox and chrome support it. the cinn… (funda kabanzi)

WebappCinny Misskey Webapp

there is Install below the desktop website. it should install a web app into android which is run on firefox and chrome support it. the cinny one fail but it will add a shortcut which is acceptable. but the misskey one will just fail.


btw the notification in chrome of webapp is broken but firefox does the work, excellent~

Asked by dG94Cg 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Backup or save Bookmarks (sync error)

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone … (funda kabanzi)

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone . The problem ( I can't sync or use my fireFox account on the old phone because Firefox not support android 4.0 anymore _ so old devices can't sync anymore) When I try to sync it give an error with empty page.

Asked by 877e1706666e 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

I Want To Change Default Download Location

By default, Firefox only downloads directly to the internal storage, and not the micro SD card I installed. Its become tedious to manually move everything to save phone s… (funda kabanzi)

By default, Firefox only downloads directly to the internal storage, and not the micro SD card I installed. Its become tedious to manually move everything to save phone space every time I download anything.

All the past forums said to use about:config, but I understand the newer Firefox removed that function as it would break the app due to some major internal changes.

Please add the function to set a download path for Firefox to send my files to, including to my SD card.

Asked by thekangaroocourt17 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

videos blank in landscape

Hi, I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. Wh… (funda kabanzi)

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Asked by JT Noor 4 izinyanga ezidlule

Last reply by Chris Peterson 4 izinyanga ezidlule

Firefox Exiting When I Rotate Videos to Fullscreen

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitti… (funda kabanzi)

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

Asked by danielneubert990 5 izinyanga ezidlule

Last reply by mark_phillips85 2 izinyanga ezidlule

finding passwords

My google account has informed me that some of my information has been found in data breaches on the dark web. This included a list of information found. Where a password… (funda kabanzi)

My google account has informed me that some of my information has been found in data breaches on the dark web. This included a list of information found. Where a password has been compromised, the list gives the 1st 3 characters of the password followed by ******. No website information is given. My query ..... Is there a way of searching my passwords held in Firefox to find this password so that I can change it? Firefox stores my passwords, how do I find a particular password without knowing the website it is associated with?

Asked by LindaM 1 inyanga edlule

Last reply by James 1 inyanga edlule