Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Backup, recovery, sync issue

Hi, I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last… (funda kabanzi)

Hi,

I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

Asked by ntguys 1 isonto elidlule

Last reply by jonzn4SUSE 1 isonto elidlule

  • Kusonjululiwe

Sync and Save missing from Android

I reinstalled the Firefox app on my android phone and I am not able to sync the phone now with my account info and bookmarks. Scanning the barcode to sync from my phone … (funda kabanzi)

I reinstalled the Firefox app on my android phone and I am not able to sync the phone now with my account info and bookmarks. Scanning the barcode to sync from my phone does not work. It does not respond at all. Manually entering my email and password does not work either as it says I have the incorrect password when inputting the code sent by email.

Asked by tobinb001 2 izinyanga ezidlule

Answered by tobinb001 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox on Android does not sync

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android w… (funda kabanzi)

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android

why doens't android firefox sync ?

Asked by primski 1 inyanga edlule

Answered by primski 1 inyanga edlule

Sync not working

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does noth… (funda kabanzi)

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does nothing.

Asked by Mitchell 2 izinyanga ezidlule

Last reply by Sybilla 3 emasontweni adlule

can not restore synchronized data on new phone

hello I had a smartphone, it died I bought a new one I moved the SD card from the old to the new one, dear stupid Android 13 then 14 say: oh I'm sorry you have to forma… (funda kabanzi)

hello

I had a smartphone, it died I bought a new one

I moved the SD card from the old to the new one, dear stupid Android 13 then 14 say: oh I'm sorry you have to format your SD card, lol

during the configuration of the new smartphone, I asked to restore data from the backup of the old smartphone: - some parameters has been restored - applications were reinstalled - for example osmand restart with all configurations made on my previous smartphone

but, when I run Firefox, even after login on firefox sync, I have ......... nothing: - no passwords - no bookmarks - no preferences

why?

Asked by luigifab 2 izinyanga ezidlule

Last reply by luigifab 2 izinyanga ezidlule

Firefox on Android, bookmarks toolbar syncs but not other bookmarks folders.

Firefox 135 on Linux (Ubuntu) and latest Firefox on Android. All sync items are checked. Passwords sync, and bookmarks toolbar syncs, but not bookmarks in folders appea… (funda kabanzi)

Firefox 135 on Linux (Ubuntu) and latest Firefox on Android. All sync items are checked. Passwords sync, and bookmarks toolbar syncs, but not bookmarks in folders appear - they're just not there.

Because the bookmarks toolbar is synced it confirms that Bookmarks are checked under sync on both devices.

Asked by rb37 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

Sync suddenly not working on mobile app

My firefox app has recently stopped showing any synced tabs from my desktop at all. I have had this issue happen before but usually it's just for a little while and fixes… (funda kabanzi)

My firefox app has recently stopped showing any synced tabs from my desktop at all. I have had this issue happen before but usually it's just for a little while and fixes itself, or can be fixed by manually syncing both mobile and desktop simultaneously. But I have not been able to access my desktop tabs via my phone for almost a week now and it's getting extremely frustrating. I want to be able to leave my house and continue browsing without having to struggle for 10 minutes before leaving with ensuring the sync goes through. When i manually sync on the mobile app, the sync button keeps spinning forever, I have let it run for about 25 minutes straight with no results. I have force closed the app to no luck. I have also tried closing and leaving it alone for hours and trying again with no results. I have even restarted both my phone, and my computer. This was not happening to me a week ago and I have not changed any settings on either device since the change started. It is genuinely making me want to go back to chrome, which I haven't used in 2 years since making the switch.

Asked by emppme14 1 inyanga edlule

"Sync and save data" option not showing up on mobile.

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the setting… (funda kabanzi)

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the settings, I get the pop up telling me to find "sync and save data" I hit the three dots at the top right of the mobile app and don't get the option at all. Thanks.

Asked by CJ 1 isonto elidlule

Last reply by jonzn4SUSE 1 isonto elidlule

  • Kusonjululiwe

Synchronization issue between Laptop, PC, and Mobile - Bookmarks missing on mobile.

Hello everyone, my name is Francesco and I have a big problem that I can't solve in any way! I just can’t seem to solve a synchronization issue between two Firefox 135.0.… (funda kabanzi)

Hello everyone, my name is Francesco and I have a big problem that I can't solve in any way! I just can’t seem to solve a synchronization issue between two Firefox 135.0.1 (64-bit) installations on a Laptop and a PC (both running Linux Mint 22) and a Firefox 135.0.1 (Build #2016074239) on Android. Can someone please help me? I'm desperate!

Let’s start from the beginning: For a very long time, every time I connected to the internet with Firefox on my Laptop or mobile, my bookmarks would get completely messed up: folders duplicated endlessly, some empty, others identical to the original ones. The same happened with the bookmarks themselves: separators almost all moved to the bottom and multiple duplicates of my countless bookmarks.

After several failed attempts following posts from other users who had the same or a similar problem, as well as some Firefox support how-tos, I decided to try a different approach, which was also described in a post.

First, after logging out of my account on all three devices, I backed up my bookmarks from my PC in different formats (.html, .json), and after closing Firefox, I also backed up the cookies.sqlite, favicons.sqlite, and places.sqlite files—just in case! Then, I deleted all folders and bookmarks from the other two devices.

I then spent the whole afternoon cleaning up my bookmarks on the PC: removing duplicates and redundant folders, organizing separators and bookmarks the way I wanted, and making new backups as mentioned above. After that, I logged into my account from my mobile, triggered a sync from there, then logged into the other devices and started the synchronization on them as well.

But it didn’t work. 😞

PC and Laptop synced beautifully, everything was perfect, but the mobile, despite showing that it was syncing, remained empty—and still is.

I tried several forced sync methods as suggested in some Firefox how-tos (https://support.mozilla.org/en-US/questions/1482205 and https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android), and I also followed procedures from other posts where users had similar issues, but nothing worked.

I even tried different approaches: logging out and back in first with my PC, then with my mobile; replacing all bookmarks with the ones I had exported in good condition; checking if there was a new update on Google Play. But my mobile remains completely empty—no bookmarks at all.

So, after more than four hours of trial and error, I'm losing my mind 🤯, and I’m also getting seriously exhausted (it’s now 2 AM, and I’ve been up since 5 AM!).

Does anyone have an idea on how to fix this? A plugin? A folder on the mobile where I can manually place the saved files? Maybe a well-aimed hammer strike in a specific spot on the phone? Anything? At this point, even just a good joke might help me get through the frustration. 😜

Now, I just hope I can get some sleep—I’m so stressed that… 😭

Best regards to all, see you next time, and... good night!

P.S.: Sorry for the long post. 😳

Asked by Nathan Never 3 emasontweni adlule

Answered by Nathan Never 3 emasontweni adlule

My Firefox does not sync!

My Firefox for Android is not syncing. I click the sync button and nothing happens, it just says the last sync was 7 hours ago. Is this normal? If there are other related… (funda kabanzi)

My Firefox for Android is not syncing. I click the sync button and nothing happens, it just says the last sync was 7 hours ago. Is this normal? If there are other related articles, I apologize

Asked by adam. 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Sync options greed out in Android app

We just got a mew desktop and I want to sync by android phone Firefox to the desktop so I can retain my bookmarks, passwords, and tabs. I have synced between my phone an… (funda kabanzi)

We just got a mew desktop and I want to sync by android phone Firefox to the desktop so I can retain my bookmarks, passwords, and tabs. I have synced between my phone and my old desktop with no problem. But now when I try to sync my phone to the desktop, all my sync options are greyed out and it won't let me select anything?

Asked by b.alexis.shriver 2 izinyanga ezidlule

Last reply by user227949052439916404489697736402572024421 2 izinyanga ezidlule

  • Kusonjululiwe

Galaxy Tab A8

I have tried to synchronize my A8 across devices, but not having any luck. I have signed out, and paired numerous times, but now it is saying it has never sync'ed. All … (funda kabanzi)

I have tried to synchronize my A8 across devices, but not having any luck.

I have signed out, and paired numerous times, but now it is saying it has never sync'ed.

All other devices are working fine.

Asked by Diane L 1 inyanga edlule

Answered by Diane L 1 inyanga edlule

Passwords not synchronizing (02/2025)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any act… (funda kabanzi)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any action. I've tried several troubleshooting steps, including removing and readding the device, force stopping the app, clearing cache and data, and manually syncing again, but nothing has worked. It seems like a bug. Any suggestions?

Asked by Ghaith Al-Maliki 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

Bookmarks from PC

Hello I have a small problem. When I click MENU and Bookmarks, I can't access my synced bookmarks from my PC computer. But when I edit one bookmark, I see all folders fr… (funda kabanzi)

Hello

I have a small problem. When I click MENU and Bookmarks, I can't access my synced bookmarks from my PC computer. But when I edit one bookmark, I see all folders from my PC to put in. Normally I can't see all my folders with bookmarks from my PC.

Please help ;-) Phone = Huawei P20 Pro Android EMUI 12

Mateusz from Poland

Asked by Mati 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

synchronisation der Android App setzt immer wieder aus

Die Synchronisation der Firefox Android App funktioniert nicht mehr zuverlässig. Teilweise tagelange Unterbrechungen, obwohl Einstellungen und Verbindung korrekt sind. A… (funda kabanzi)

Die Synchronisation der Firefox Android App funktioniert nicht mehr zuverlässig. Teilweise tagelange Unterbrechungen, obwohl Einstellungen und Verbindung korrekt sind. Abhilfe schafft nur Neuinstallation und/oder Trennung und Neuanmeldung im Account.

regards Max

Asked by maxschmitt8011 1 inyanga edlule