I-Firefox ye-Android Community Forum

Got a firefox/mozilla account from day one, using it to sync all my settings/passwords etc between my desktop/laptop/office system as well as my Android mobile.

Some days ago I decided to delete all my passwords from Firefox sync. To do so I just elected to delete all passwords, from the password page. Things went just fine and my action was replicated to my Windows Firefox installation, resulting empty password lists everywhere.

Except my Android phone. Even though I've triggered even manually a sync, all passwords are still there. I know that sync worked just fine with credential pair additions/removals/changes, made from either the mobile or the desktop side of things.

Is this by design maybe? If so, I presume that I can uninstall Firefox from Android, and then reinstall and connect to my Mozilla account. But I'm curious whether there's something else at play here.

I'm using the latest Mozilla version everywhere. On Android I utilize the ublock origin and I still don't care about cookies extensions.

Trying to sync/share open tabs on my old phone to my new phone. Tried selecting Share>Share all tabs>Google Pixel 9 Pro XL

Each time I've tried that, it says Unable to send

Hoping for some help.

I've had no issues with Firefox Sync on desktop but frequent issues on Android.

I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=1879003

Yesterday, it failed in a different way, announcing that I needed to sign into Sync. I've tried a dozen times yesterday and today using both QR scan and email confirmation. All fail in various ways. For example:

• After scanning QR code: "500 Error Oh dear, something went wrong there"
• After scanning QR code: "Pairing not successful. Error while creating the pairing channel"
• After scanning QR code and approving on mobile device and desktop, desktop says success, but phone stays on "Approval now required from your other device" Interestingly this page isn't open in the normal browser. If I click the three dot menu, it says "POWERED BY FIREFOX, Open in Firefox"
• After going through all the steps and it saying "You're signed into Firefox," yet when I go to share a tab, it asked me to sign in.

Any tips on getting Firefox Sync to work? I don't see any troubleshooting sections in the online help articles.

Edit: A few hours later, and it magically works perfectly, feel free to close this. Annoyed at loss of data and it randomly fixing itself, but whatever. Sorry to anyone looking at this trying to find a solution as i did.

As in title, for context for a while I've been having minor issue with sync between these two devices, with the syncing being unreliable, often taking trying multiple times, closing and reopening mobile app, and opening a new tab to try and prompt a successful sync, as often the sync would "happen" but the tabs open on the mobile device would be outdated ones.

Today, sync failed to work at all, on both parts (Dekstop app, and android app), i couldn't see tabs from the other device on either device. Trying to resolve this issue, i relogged on both devices, set up and signed out of sync multiple times, disabled and enabled sync again, deleted mobile app cache and tried again, and even reinstalled mobile app and logged in again (which to my surprise, also wiped all my tabs, history, settings, which is quite an annoyance, but I'll leave as a loss). To note, both firefox PC and Android have autoupdate on, dekstop is up to date, though i think i noticed firefox app updating yesterday.

I have read through other firefox sync articles, but none of them provided a working solution. For information, i have noticed something that may be a hint or nothing , please see image attached (nr1). Another thing I've noticed is firefox view not showing it recognizes a connection, image attached (nr2). I am also providing an image of my connected services page, showing the desktop sign on and mobile sign in (whose last connected date does not update), image attached (nr3). Another curiosity is the refresh button in that page, when clicked, perpetually showing as "in progress", but not resolving or updating when i log in mobile app, to see that change only refreshing the page worked.

I really hope for some help with solving this issue. Firefox sync despite its unreliability has been a very convenient tool for me. Naturally if any extra info is needed, i am ready to provide it.

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4)

This device has never synced before, and as you know Mozilla, for reasons known only to themselves, never made a simple bookmark export in the Android app.

My attempts to set up a sync has also failed, access to https://accounts.firefox.com is apparently inaccessible, the page never loads, except for the logo you can see below.

Am I just out of luck?

The online directions say that after logging in to Firefox on the desktop, that I should open the android app, click Settings and the click Sync and Save. But there is no Sync icon (see attachment) on the phone(android 14). On the laptop if I click on dd another Device it just takes me back to the same instructions. How do I sync the phone and computer?

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