I-Firefox ye-Android Isithangami Sokwesekwa

How do I talk to someone at firefox. I posted a question in support yesterday only to find a atupid answer The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or Firefox developers. So why would you have a support page that does not provide support at all. That is incredibly stupid. What is the point of using firefox support for this buggy broken barely useable browser if nobody from fiefox actually uses them. That is the atupidest thing ever. I don't want some random stranger trying to help out I want to talk to an actual firefox employee. THAT IS WHAT SUPPORT IS FOR. TALKING TO AN ACTUAL EMPLOYEE FROM FIREFOX. Don't tell me to use feed back as nobody at all from firefox ever uses feedback. It is just a cheap bullshit excuse so firefox doesn't have to do anything about their broken shitty buggy browser

What did you glue sniffing monkeys do to my phone? Firefox for Android automatically updated without my approval/permission and now I can't set a @#$%ing homepage. WTF? Is there any way to revert to the old version? What possible reason can you offer me for eliminating the ability to set a homepage? Also is there any way to disable updates? I used to think that you guys were the best but with this kind of authoritarian BS I envision uninstalling this crap and using another browser. Again, what possible reason can you offer me for these changes? It has to be money, right? It is disgusting

Firefox should warn people that if something happens your collections are gone. Ive lost so much data in my life collections is just another bummer. I even used real popular backup software and its still gone. Its ashame Firefox used to be good.

I've been a Google Chrome user for years, and my previous half assed attempts at switching to Firefox always failed eventually. Big thanks to Google to try to limit adblocking, I finally have a really good reason to do the switch. The transition was relatively easy (desktop+mobile), the only pain point was transferring the stored password. There's always password.google.com anyway. Firefox on Android is really nice, in particular with ublock + javascript disabled by default. It's such a joy to browse the news sites without any annoying trash and ads, and to be able to turn is back on quickly if a website requires it. I really recommend you to do the switch. As a web developer on Linux the experience is mostly ok, with some annoying details that might need fixing. On a side note, I'd noticed that Google services perform often very poorly on Firefox. I don't want to go all plot theory, but Google meet had a 30 seconds delay on Firefox and instantly came back to normal when switching to Chrome. So keep Google Chrome at hand for some Google services I guess.

for the awful piece of garbage being passed off as an update to what was once the best browser around?

This pos is wrong in soooo many ways and the patronising statement that Mozilla is 'listening" is just an insult.

Downgrading isn't an option because previous versions aren't available. Windows yes, Android no. That must be because no one would stay with the latest version, so we're forced to stay with it. NOT Me. After 20 years I'm dumping Firefox. This latest version is crap and I'm not willing to settle for reduced productivity or ease of use out of blind loyalty. I had to install Opera to do something that FF couldn't. It's faster than FF, less page conflicts, shares bookmarks between devices and is far better than the crapgrade that is FF80.1.x - far better.

The best thing is for Mozilla to go bust, that way there's a chance that whoever buys the remains realises that satisfying customer needs rather than their own weird ideas is what's important.

Maybe if enough readers vote for this post it'll send a message that this crapgrade isn't fit for use and is hated. They would do well to abandon it and reinstate the previous version, but that would mean admitting their mistake, and Mozilla has never done that, preferring instead to brainwash us that we'll like it when we're use to it. Bull.

Time is running out. Market share has fallen consistently and the competition has improved whilst FF has deteriorated. This crapgrade could be the straw that breaks it. It is for me. I'm importing my bookmarks into Opera and configuring it on desktop and Android. Sadly, after being with FF since the beginning (at work and home) and with Netscape Navigator before that, it's the end of the road for me. The world needs a variety in apps, but whatever this one has to offer, the price is too high.

You have gotten lots of feedback about how bad the latest Firefox for android is. It seems you keep hearing it and treating it as a 'features' issue or that it's about fixing bugs ....

Those are not the issues! The main issue is you have completely changed the look and feel - and have replace a useable, trusted application with an ugly, unfriendly, unusable one!

Please listen to us! We don't want yet another 'fix' or an update that adds new features! We want you to give us back a browser that looks and feels like the one we had before, that was user-friendly and easy to navigate and understand.

Also, you need to understand that 'updates' which might work on a cell phone don't always translate well to use on a tablet. When you equate android only with mobile phones it seems you don't really care about tablet users.