Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

DuckDuckGo settings do not save

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service d… (funda kabanzi)

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service does not work as expected: the settings reset each time you restart the app.

How to get DuckDuckGo settings to persist across sessions in the app?

Asked by Kamil 2 izinyanga ezidlule

App deleting username and passwords

I’ve used Firefox for many years on both my pc and mobile and keep them both up to date and use sync. However recently when using the app and wish to enter my username an… (funda kabanzi)

I’ve used Firefox for many years on both my pc and mobile and keep them both up to date and use sync. However recently when using the app and wish to enter my username and password with autofill, after using my phones passkey, I can find the website on my password list but the username and password are not being displayed and will not autofill to the website I am attempting to use. However, when I am using the website on my pc I have no issues at all. Even after manually entering the username on the app password list and attempt to access it again at a later time, the username and password are not being displayed or deleted. Please see attached photo as an example.

Asked by Noel 1 inyanga edlule

Password syncing from windows

My passwords do not sync from windows. I have verified they are both connected but my ios never has my desktop passwords. I have verified connected the setting is checked… (funda kabanzi)

My passwords do not sync from windows. I have verified they are both connected but my ios never has my desktop passwords. I have verified connected the setting is checked to copy passwords i have hit the sync shile sitting at my desktop but the passwords never are on my phone.

Asked by bannerxpress 2 izinyanga ezidlule

Synced into wrong account

I by mistake have synced into wrong account. I believe i did have same account with same email only but my data was not there when i tried loggin in by resetting passwor… (funda kabanzi)

I by mistake have synced into wrong account. I believe i did have same account with same email only but my data was not there when i tried loggin in by resetting

password

Asked by Karan Patil 2 izinyanga ezidlule

Password autofill

Hello, Firefox for iOS always worked with autofill until a couple of days ago. I cannot for the life of me get it to work. I deleted app, reinstalled, resynced and it st… (funda kabanzi)

Hello,

Firefox for iOS always worked with autofill until a couple of days ago. I cannot for the life of me get it to work. I deleted app, reinstalled, resynced and it still doesn’t work. I can see my passwords in the passwords section under privacy but it won’t autofill. I’m wondering if the latest update broke it.

Asked by mike735 2 izinyanga ezidlule

Firefox for iOS not allowing to add (+) new password

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and passw… (funda kabanzi)

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and password, the screen just flashes, and does not actually add the new info. Strangely, it offers to input a password when I place the cursor into the box for entering the brand new password I am trying to save. This seems to be a bug, but I cannot find how to report a bug.

Asked by ryancrane99 2 izinyanga ezidlule

I have a new iphone 15max pro (from 13 max pro) and have lost all synchronization with my Firefox on my Microsoft Surface Pro. Help

Help me synch all passwords from Firefox on my MS Surface Pro to my new iphone 15promax. It was synching just fine with my iphone 13 but with new phone I am lost. I hav… (funda kabanzi)

Help me synch all passwords from Firefox on my MS Surface Pro to my new iphone 15promax. It was synching just fine with my iphone 13 but with new phone I am lost. I have selected the option to Sync passwords but it is not working.

Asked by PJ 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Send Tab to device not working PC to iPad

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (io… (funda kabanzi)

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (ios 15.5) or iphone to ipad, again all work. It's only PC to iPad. In fact, I send tabs back & forth from 2 laptops, 2 PCs & iphone and all work fine just PC to ipad

I have notifications on, have signed out of all devices & signed back in, removed devices from sync and re-entered, I have deleted Firefox on ipad and PC, cleared cache & cookies on ipad &PC, still the same issue.

Is it an ios 12.5 issue which is the latest version I can install?

(copy of sync log added above 'Share Data' below

Asked by TigerManQ 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Frequent authentication and synchronization of Lockwise on IOS devices

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app an… (funda kabanzi)

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app and this activity is delayed by having to authenticate and re-synch. Is something wrong or is this a "feature".

Thanks,

David

Asked by Guarana53 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox for iOS reinstall and sync

I had to reinstall Firefox for iOS on my iPad because of a major glitch. In the process, it deleted all my bookmarks. The bookmarks are still present on my iPhone, and I … (funda kabanzi)

I had to reinstall Firefox for iOS on my iPad because of a major glitch. In the process, it deleted all my bookmarks. The bookmarks are still present on my iPhone, and I want to sync them all back to my iPad. To do so, I need to sign in with my iPhone. However, my concern is that the iPad will sync to the iPhone and erase all those bookmarks because it is the newer download. How do I make sure the sync goes from my iPhone to my iPad and not the other way around?

Asked by tlpresnell 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost all tabs when Firefox / iPadOS crashes

This appears to be a problem that others have had (with no response). I'm posting it to let the Mozilla team know it continues to be a problem for some users. Yester… (funda kabanzi)

This appears to be a problem that others have had (with no response). I'm posting it to let the Mozilla team know it continues to be a problem for some users.

Yesterday FF (whatever the latest version is running on an iPad Pro running iPadOS 15.7) crashed, and restarted with the usual "This is embarrassing..." message, and asked whether I want to restore all tabs. I hit yes, and it restarted with all tabs missing. Of course it then proceeded to erase all synced tabs the next time it connects to Mozilla's servers, so now all the tabs are gone.

Questions:

1. Is there a way to restore this to its previous state? As far as I can tell, the moment the mobile FF loses all its tabs and syncs them to the cloud, there's no easy way for the user to get the old tabs back.

2. Is it possible to have Sync set up so it doesn't erase all the tabs automatically? I mean, it should be clear that when this occurs after a crash, this may not be the desired behavior. At the very least, there should be an option to undo.

3. Is there a way to just "bookmark all tabs" on mobile FF? That way users can easily save the current state of their mobile browser without having to bookmark each tab individually. I understand this feature has been requested from time to time, and at some point saw a response from a Mozilla engineer saying it has been implemented but not released for UI reasons.

4. Can I download all my Firefox Sync data? Since Sync seems to write over previous state with no method for recovery, it cannot be relied upon as a backup. I would like to be able to make my own backups of my browser states to the extent I can.

Thanks! In principle I support open source and would like to continue using FF. If these usability / reliability issues can be resolved I think it would make at least a few FF users quite happy.

Asked by KL 1 unyaka odlule

Last reply by KL 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to receive tabs from a particular device

Samsung Tablet: installed ‘FireFox Beta’ iPhone: installed ‘FireFox’ I am able to share tabs through ‘Send to Device’ on my iPhone to my Samsung tablet, but I am unable … (funda kabanzi)

Samsung Tablet: installed ‘FireFox Beta’ iPhone: installed ‘FireFox’

I am able to share tabs through ‘Send to Device’ on my iPhone to my Samsung tablet, but I am unable to share tabs from my Samsung Tablet to my iPhone.

(My Samsung tablet says ‘Tab Sent’ but I don’t receive any notification or tabs through sync)

Asked by Estella 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync Firefox

Tried syncing Firefox Windows 11 (version 21H2) with Firefox mobile browser (Firefox 105.0) and get the following message: 500 Error Oh dear, something went wrong there.… (funda kabanzi)

Tried syncing Firefox Windows 11 (version 21H2) with Firefox mobile browser (Firefox 105.0) and get the following message: 500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix. I have a iPhone 12 Pro. iOS Version: 16.0.2

Asked by hkrjr 1 unyaka odlule

Last reply by douglastsoi2.0 1 unyaka odlule

  • Okugcinwe kunqolobane

Mac logins will not sync to iOS

I've tried uninstalling Firefox on iOS and Firefox on Mac and reinstalling them in a different order. But regardless of what I do, the logins that are on my Mac do not sy… (funda kabanzi)

I've tried uninstalling Firefox on iOS and Firefox on Mac and reinstalling them in a different order. But regardless of what I do, the logins that are on my Mac do not sync to my phone. I have about 850 logins on my Mac, and even after I do a manual sync, it still says "No logins found" on my phone. Items like bookmarks and open tabs sync fine.

Asked by larrybird99 1 unyaka odlule

Last reply by larrybird99 1 unyaka odlule