I-Firefox iOS Isithangami Sokwesekwa

'I like using the Pocket app, but lately I am not able to get on,- the message in a red block with white letters says the 'server took to long to respond, please try again later.' I have tried at all typical low use hours (early in the morning) and still get the same message. What is happening? Anything I can do about it at my end? I have an Iphone 14. My other question is- if i pay to join Premium Pocket, will I run into the same problem? I dont want to pay for a service I cannot access. thanks

Hi guys, for the last few weeks I’ve been struggling to upload articles to listen to. This week I haven’t been able to upload and listen to ANY… I’ve just deleted the app, and gone through the APP store to upload the articles again… and again with no change. Would it be possible to look at this, because up until this September I’d never had any problems uploading. Many thanks, and I look forward to hearing back from you soon!

Hi. I got Firefox for IOS version 120.0 on my iPhone today. The release notes state that you no longer support IOS version 1.14. My iPhone 6s uses IOS 1.15. Do you plan to stop support for that IOS version in the next year? Thanks.

I am unable to finish installing Firefox because I am stuck at two step verification because I can’t enter the authentication code because it has expired, I am trying to delete the two step app. I also entered a secondary email to recover my information if needed. That was added to the box that had my primary address and I had to re enter it again as secondary address. Now I can’t enter the proper primary address because there is now a strange address in the primary box that I can’t delete. I do have a username and password that work and have a recovery key. I seem to encounter roadblocks at every step in the installation process. HELP! Alex Stefan Pfeifer [removed email and phone# from public support forum]

Firefox has been my go-to browser for years both on mobile and desktop. The mobile browser has an extremely irritating bug that I hope the team can address. I have Firefox set to dark mode manually, so it should be independent of my system wide setting at all times. Each morning when my iOS system setting switches from dark to light, the Firefox decides to change as well. It does it then throughout the day at random times too. I’ll check the Firefox theme settings and it will still be toggled to dark mode. I have to toggle it use the system setting before I’m then able to get to manually back to dark mode. I’ve deleted and reinstalled the app, but nothing works. I look eagerly for updates to the app in the hope that it will have been addressed, but it keeps doing it. Is this something only on my phone or is anyone else having this issue?

Because of an upgrade in iPhones, I lost all my Firefox passwords. The list of apps I saved passwords for is there, but usernames and passwords are empty. Also of note, Firefox is not saving any new passwords that I am creating now. Any ideas on either of these issues? I would be so grateful for any help. I didn’t use iCloud for passwords so I have no backup to Firefox.

The Add To Home Screen option was present for quite some time but is now missing UNLESS you share from push-hold on a link. Individual pages no longer order the option to Add to Home Screen

I’m a longtime Pocket user. Per your instructions I just changed from Firefox to Mozilla. Unfortunately, I don’t see my previous saves, nor am I able to click the Pocket icon to make current saves. I’m not sure what’s wrong. Can you please help me?

Email takes one hour to reach me. You give me 5 minutes to receive verification code via email so I never have verification code in time to sign in. You must send my verification code to my cell phone.

I accidentally switched Firefox account email address on my iPhone to an unknown eMail address when I was "managing accounts". How can I switch back to my true Firefox account email address?