• Kusonjululiwe
  • Okugcinwe kunqolobane

Can not login into Firefox Sync on iPad

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from em… (funda kabanzi)

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from email I end up with the message on screenshot («Something get wrong...»). I was able to successfully log in through web portal but this does not help as I need to look up my Synchronized tabs. I am currently out of home — that's why I can't use QR code...

How to fix this issue?

I am ready to experience several inconveniences due to relatively small user base and undefinancing of development, but gosh, this is really too much.

Asked by Gleb 7 izinyanga ezidlule

Answered by Gleb 6 izinyanga ezidlule

  • Kusonjululiwe

Firefox mobile appearance on iOS

Why does Firefox mobile for iOS look different on my iPhone 13 pro max vs my wife's iPhone 12 pro max? both UTD on iOS version. I suspect that I must be missing something… (funda kabanzi)

Why does Firefox mobile for iOS look different on my iPhone 13 pro max vs my wife's iPhone 12 pro max? both UTD on iOS version. I suspect that I must be missing something in settings, but cannot figure this out. See images below.

On my iPhone 13 Pro Max, the Firefox app has the nice home button, tab button, and hamburger menu button on the bottom (address bar on top both cases). On my wife's iPhone 12 Pro Max, it has the "+" for new tab, the 3 dots instead of hamburger menu, and then the tab button. I much prefer the layout on my phone, as does my wife, but I cannot figure out how to change her layout to match mine.

Any help would be much appreciated!

Asked by Mister Dude 3 emasontweni adlule

Answered by david loon 3 emasontweni adlule

  • Kusonjululiwe

How to prevent auto-open new tab, every time when I enter the app

Every time I switch out Firefox iOS and switch back, the browser keeps on opening new tab instead of staying at tab I was on. Is there a way to prevent this ? … (funda kabanzi)

Every time I switch out Firefox iOS and switch back, the browser keeps on opening new tab instead of staying at tab I was on. Is there a way to prevent this ?

Asked by cdxx6268 3 emasontweni adlule

Answered by Denys 3 emasontweni adlule

  • Kusonjululiwe

Make Bookmarks Easier to Access

Hello developers. I really enjoyed using Firefox on iOS. It is so much better than other browsers in terms of continuity. However, I do find that there’s one particular … (funda kabanzi)

Hello developers.

I really enjoyed using Firefox on iOS. It is so much better than other browsers in terms of continuity. However, I do find that there’s one particular thing that Firefox can do better—how to access bookmarks.
“Bookmarks” on the Homepage should be able to be put on top. On the current version, the location of “Bookmarks” is fixed on the bottom of the screen, below “Shortcuts” and “Jump back in”. For many users, including myself, bookmarks are more convenient than Shortcuts. It would be great to move it up top.

And it should be able to show folders. I have a lot of bookmarks, so I have to group them in several folders. What current version does is probably guessing which specific one you want to pick and show it, and the hierarchy is dismissed. So maybe it should show it exactly how it is on the desktop.

That’s all suggestions I got. Thank you for your reading.

Asked by Kevin Cooper 2 emasontweni adlule

Answered by Paul 2 emasontweni adlule

  • Kusonjululiwe

Firefox deactivates and data not saved – Possible phishing or security risk”

Dear Mozilla Support, I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and … (funda kabanzi)

Dear Mozilla Support,

I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and my browsing data is no longer saved. I believe this may be related to a security or phishing issue.

My cybersecurity services (including McAfee and Bitdefender) have notified me of potential phishing attempts, data access risks, and suspicious browser activity. I have reported these issues to my security providers, and they have opened case IDs to investigate further:

- McAfee Case ID: 03203372 - Bitdefender Reference: 1010231778

Due to these ongoing issues, I would like your team to check whether there’s any unauthorized activity linked to my Firefox account or app. I rely on Firefox daily and need this issue resolved as soon as possible for safe browsing.

If possible, I would also like to request that my Firefox browsing profile be locked or protected against unauthorized tampering, auto-deactivation, or interference by malicious software or attackers.

Please let me know what steps I should take, or if you need any further information from me.

Sincerely, Mod's note: PII removed

Asked by Mohammad k 1 inyanga edlule

Answered by Mohammad k 1 inyanga edlule

  • Kusonjululiwe

New tab page disabled

Hi The new tab page is amazing on iOS but if I disable the four options on settings>support the tab page rolls back to the prior version using the old layout without … (funda kabanzi)

Hi

The new tab page is amazing on iOS but if I disable the four options on settings>support the tab page rolls back to the prior version using the old layout without that beautiful animation. Thanks.

Asked by Edson Junior 2 emasontweni adlule

Answered by Kiki 1 isonto elidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Firefox on iOS

I’m using an iPad with Firefox browser. There is no Print icon in the menu! How do I find the Print function?

Asked by donwhitehead1 8 izinyanga ezidlule

Last reply by Paul 7 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Firefox on iPad and no print function

I just started with Firefox browser on my iPad. No where in the menu or Home Screen is there a print icon. Does anybody use Firefox on iOS and learned how to print?? HEL… (funda kabanzi)

I just started with Firefox browser on my iPad. No where in the menu or Home Screen is there a print icon. Does anybody use Firefox on iOS and learned how to print??

HELP!

Asked by donwhitehead1 8 izinyanga ezidlule

Last reply by Paul 7 izinyanga ezidlule

  • Kusonjululiwe
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Issue with IOS Passwords

Hi on my ipad 10 ios 16.1.1 with firefox 129.2 (44469) I am "paired" or logged in as my username BUT i simply cannot autofill passwords - even though the box "use saved … (funda kabanzi)

Hi on my ipad 10 ios 16.1.1 with firefox 129.2 (44469) I am "paired" or logged in as my username BUT i simply cannot autofill passwords - even though the box "use saved password" appears on sites ive registed....

I then tried logging out and in again and repairing the device and - same deal.

Also, when i goto "settings > passwords" it says:

"to save and automatically fill passwords, enable face id, touch id or a device passcode.....learn more" That support article does not seem to solve anything for me.

I am using firefox on my desktop and my iphone and both of those work.

Asked by Lightwave-007 10 izinyanga ezidlule

Answered by Lightwave-007 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Version 78 for mac 10.11.6

How can I get the download for version 78 for Firefox? My Mac is on 10.11.6 and my Firefox won’t open bc the newer version isn’t supported. I need the old version and can… (funda kabanzi)

How can I get the download for version 78 for Firefox? My Mac is on 10.11.6 and my Firefox won’t open bc the newer version isn’t supported. I need the old version and can’t seem to find a way to download it. Please help!

Asked by anikkid 8 izinyanga ezidlule

Answered by TyDraniu 8 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

24.114.27.167 Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Mobile Safari/537.36

24.114.27.167 Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Mobile Safari/537.36Mozilla/5.0 (Linux; Android 10; K) AppleWebKi… (funda kabanzi)

Asked by belainnov5 11 izinyanga ezidlule

Last reply by belainnov5 11 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

When typing into an input field on Firefox on iPad, a white bar appears

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525 A white toolbar appears at the bottom of the screen (when using a Bl… (funda kabanzi)

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525

A white toolbar appears at the bottom of the screen (when using a Bluetooth keyboard) or above the floating keyboard (if using the iPad on-screen keyboard). It takes up space but serves no function and often makes it difficult to view whatever webpage I’m looking at, or, even worse, to see what I’m typing if the input field is at the bottom of the screen.

If the “Done” button is clicked, the bar goes away, but then doing so also exits the input field, so I can’t type any further if I close this toolbar. The up/down arrows seem to serve no function.

I have tried uninstalling and reinstalling the Firefox app but the issue did not go away.

This does not happen in any other app, including other web browsers like Safari.

Any advice, or a bug fix, would be much appreciated.

Asked by SuMo Bot 1 unyaka odlule

Last reply by Rawan Abdelrahman 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

addons/extenstions for iPad not working

I’ve been trying to install an ad blocker for FF on my iPad and I’m stuck in an endless loop. I navigate to the add on store and it says I have to install FF, even though… (funda kabanzi)

I’ve been trying to install an ad blocker for FF on my iPad and I’m stuck in an endless loop. I navigate to the add on store and it says I have to install FF, even though it’s installed and set as default. The store has the “open” button, not install or download. I have a 5th gen iPad running 16.6. FF is at ver 117.0.

I ran across a bunch of posts about addons not working but they were from about 4 yrs ago. Here are some screenshots of what happens. Are addons prohibited on an iPad?

https://imgur.com/a/wsRruw4

Thanks in advance

Asked by only1too 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule