I-Firefox iOS Community Forum

Need help please to fix this problem: Firefox does not open QR codes on my iPhone. On my phone, the toggle for Scan QR codes is turned on. I open the camera on my phone, point it to a QR code on my laptop screen, Firefox on my phone opens in a new screen -- but nothing happens. What is missing? Thanks for helping me.

I tried send link to device to device for the first time today from my Firefox for desktop to my iPad. Both devices are synced to the same Firefox account and currently signed in. I get a "Sent" pop-up notification after I do the Send on the desktop web browser, but there is no notification of any kind on the iPad.

My searches for this on the web, and on this site, show me only the 'how to send' steps, and I see nothing that is 'where to look for received links'. What should I expect to see on the iOS device when I do this send?

FF for Mac 140.0b4 (beta channel, autoupdates) Mac OS 15.5 Sequoia iOS 18.5 FF for iOS 139.0

I have relied on Lo Wise for years have all of my passwords scored on it however, as of late my account says there is no passwords for my account even though everything is synced from computer and phone and Firefox and is up-to-date please help

Firefox Sync is not syncing bookmarks from Windows to iPhone.

The issue persists even after creating a completely new Firefox Account, creating a new Firefox profile, reinstalling Firefox, and testing on a different network.

Environment Windows 11 Firefox 153.0 (64-bit) Firefox downloaded from mozilla.org (not Microsoft Store) Firefox for iPhone (latest version) VPN disabled Windows Defender only (no third-party antivirus) Problem

Bookmarks created on the iPhone never appear on the Windows PC.

Bookmarks created on the Windows PC also never appear on the iPhone.

The iPhone currently contains more than 1,000 bookmarks.

Tabs and account sign-in appear to work normally, but bookmark synchronization does not.

Troubleshooting already performed Created a new Firefox profile. Reinstalled Firefox. Created a completely new Firefox Account. Signed out and signed back in. Reset Sync. Verified that bookmark sync is enabled. Confirmed services.sync.engine.bookmarks = true. Tested with VPN disabled. Tested using a mobile hotspot instead of the home network. Verified DNS resolution using nslookup. Verified Mozilla servers are reachable from Chrome. Confirmed Firefox DNS settings are default: network.trr.mode = 0 network.dns.disableIPv6 = false Sync log observations

The Sync log reports that bookmark changes are detected:

Sync.Engine.Bookmarks.BookmarkSyncUtils pushChanges: Processed change records: {"updated":9}

However, the log never contains a request similar to:

POST ... /storage/bookmarks

Therefore, bookmark changes appear to be detected locally but are never uploaded to the Sync server.

In different sync attempts, I have also observed intermittent network-related errors such as:

NS_ERROR_NET_RESET NS_ERROR_CONNECTION_REFUSED NS_ERROR_UNKNOWN_HOST

For example:

Failed to fetch symmetric keys. Not syncing: login returned false.

and

The lookup of the hostname failed.

However, DNS resolution and connectivity appear normal outside Firefox:

nslookup successfully resolves Mozilla Sync hosts. ping succeeds. Opening https://profile.accounts.firefox.com/v1/profile from Chrome returns the expected HTTP 401 Unauthorized response ("Bearer token not provided"), indicating the server is reachable. Additional information

Because the iPhone contains more than 1,000 bookmarks, I would also like to know whether Firefox Sync has any known limitations or issues related to synchronizing large bookmark collections.

Expected behavior

Bookmarks created on either device should synchronize to the other device.

Actual behavior

Bookmark changes are detected locally but never uploaded, and no bookmark synchronization occurs in either direction.

I would appreciate any guidance on additional diagnostics or whether this could be a Firefox Sync bug.

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from email I end up with the message on screenshot («Something get wrong...»). I was able to successfully log in through web portal but this does not help as I need to look up my Synchronized tabs. I am currently out of home — that's why I can't use QR code...

How to fix this issue?

I am ready to experience several inconveniences due to relatively small user base and undefinancing of development, but gosh, this is really too much.

I have linked, synced, authenticated, the whole nine, all my logins are gone, what’s wrong? I’m logged in on my phone, tablet and laptop, still nothing. What am I doing wrong?

How is it that when I try to sync my Firefox app on computers and phone the instructions do not lead where they say, then asks for Gmail or Google log in then tells me my passwords are protected with a number code or Face ID - which I never did or authorized. Could use some help with the cray triangulation.

I don’t understand what’s going on, but this is not working for me and I am not an eight by person who can get or understand how to use this software I’m a senior and this is frustrating that’s all I can say

Hi there My iPhone has over 50 bookmarks and passwords saved on Firefox. I used the iPad to log on Firefox and started sync between the two devices. After 3 mins, the password page of the two devices showed “No passwords found”!

Would you please advise how I could retrieve my passwords ? Thank you so much

Firefox on iOS states "No saved passwords" despite my desktop having all passwords and sync turned on. Turning off sync, signing out and back in, deleting the app and reinstall, all did not resolve the issue.

Any help appreciated

Desktop browser: no Bookmarks Phone browser: Bookmarks Goal: Sync phone browser Bookmarks to desktop browser Bookmarks. Danger: backup Bookmarks before Sync syncs wrong way and no data wipes data device.

Desktop browser sync prompt is wrong: Menu -> tap Sync and save data -> tap Ready to Scan -> scan desktop Firefox QR code -> Pairing unsuccessful. Try again. OK

Here's the correct steps: Sync your Firefox experience -> tap I already have Firefox for mobile -> tap Continue -> Sync Firefox on your phone or tablet -> open Firefox 144.1 (62735) on phone -> tap Menu (3 dots at bottom) -> tap Settings -> tap Sync Now -> desktop Firefox -> open new Tab -> Bookmarks appear -> right click Import bookmarks from another browser to Firefox -> tap Remove from Toolbar.

See also: https://support.mozilla.org/en-US/questions/1552007

Hi! I try to synchronize my mobil iphone 14 and mac airbook wit firefox. I tried new installation firefox, restart iphone, scanning code or choose option e-mail- i always ends on white, empty screen. If i go back than i get the info - could be that there is no internet. I tried wlan and whitout wlan. What else can i do to synchronize?