Firefox will not start. It claims to be already running, but that doesn't seem to be the case.
I have tried creating a new user profile but when I try to open Firefox no… (funda kabanzi)
Firefox will not start. It claims to be already running, but that doesn't seem to be the case.
I have tried creating a new user profile but when I try to open Firefox now, the "choose user profile" menu pops up. I have tried the new profile and they old one, and both give the same error message. "Firefox cannot use the profile "Default User" because it is in use. To continue, close the running instance of Firefox or choose a different profile."
There is an entry for firefox.exe in the "details" menu of my task manager, and nowhere else. When I try to end that task, I get the following error: "the operation could not be completed - Access is denied."
Due to some troubleshooting research, I've tried deleting the parent.lock file from my profile folder, but I get this error- "the action can't be completed because the file is open in Firefox."
I tried transferring my bookmarks and preferences from Firefox to Chrome, but I got a similar error suggesting that Firefox was already open and I would have to close it first.
I have also turned off my computer and uninstalled and reinstalled Firefox multiple times.
I'd really rather not lose all of my Firefox bookmarks, add-ons, and preferences. I also prefer using Firefox to Chrome, so if anyone can help me out I'd really appreciate it. I don't know what else to try.
My PC runs Windows 10, by the way.