Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Terrible font rendering in v101

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible. I already tried disabled performance settings, and turni… (funda kabanzi)

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible.

I already tried disabled performance settings, and turning off ClearType in Windows (it barely had any effect)

How do we fix this?

Asked by Chad Reitsma 3 emasontweni adlule

Answered by Chad Reitsma 2 emasontweni adlule

  • Kusonjululiwe

Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (funda kabanzi)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Asked by kemcnabb 2 izinyanga ezidlule

Answered by kemcnabb 2 izinyanga ezidlule

  • Kusonjululiwe

Youtube Comments

Comments below youtube videos won't load. This happens across all browsers on this computer regardless of add-ons or being logged into youtube. I've attached a screensho… (funda kabanzi)

Comments below youtube videos won't load. This happens across all browsers on this computer regardless of add-ons or being logged into youtube.

I've attached a screenshot that shows that 176 comments are below that video but none load. I'm using the latest Firefox version on Windows 7.

If you need any extra information I will gladly provide it.

Asked by dorschtho 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

My self-signed *.local.dev wildcard SSL no longer works in v101.0

After upgrading to v101, Firefox no longer recognizes my Self-signed wildcard SSL for *.local.dev. Before you tell me not to use the .dev domain, I am aware that Google o… (funda kabanzi)

After upgrading to v101, Firefox no longer recognizes my Self-signed wildcard SSL for *.local.dev.

Before you tell me not to use the .dev domain, I am aware that Google owns it and we're technically not supposed to do local development with the *.local.dev domain.

I have already tried the following: 1. Set network.stricttransportsecurity.preloadlist to FALSE, and everything was working perfectly fine before v101 2. imported the server.crt into Trusted Root Authorities in Windows, and also imported it in the Certificate manager in Firefox. 3. Tried other wildcard local domains like *.test.site, *.local.ddev and these don't work either.

I even tried following recent guides to issue a new certificate with openssl and SAN, and it still doesn't work.

Screenshot of wildcard SSL attached.

Asked by Chad Reitsma 3 emasontweni adlule

Answered by Chad Reitsma 2 emasontweni adlule

  • Kusonjululiwe

"What precisely does “sync” mean with respect to transferring Firefox information between devices?

I’ve not had much success with my online searches to learn the details about what takes place when Firefox syncs browser information across devices. To keep things simpl… (funda kabanzi)

I’ve not had much success with my online searches to learn the details about what takes place when Firefox syncs browser information across devices. To keep things simple, assume I interested only in syncing bookmarks and staying within the Firefox environment, i.e., no syncing to another browser. Please note that I am NOT asking for help in setting up Sync on different devices or in how to turn Sync on and off. Rather I am seeking help to understand what “sync” means, that is, the details of the sort of information transfers that take place between individual devices and the Firefox Sync server.

Here’s what I currently understand. After signing in to my Firefox account on Device 1, setting up syncing on that device, specifying that I want only bookmarks to be synced, and turning syncing on, the set of bookmarks on Device 1 is sent to be stored on a Firefox server. After that, whenever one is signed in to the Firefox account on Device 1 and syncing is turned on, any changes to the bookmarks on Device 1 will "automatically" (but I don't know how quickly) end up being reflected in the set of bookmarks stored on the server. Fine so far.

In addition to Device 1 I have another device, Device 2 which has not been set up for Firefox Sync. It has its own set of bookmarks. Some of them are also on Device 1, some are not. I sign into my Firefox account on Device 2 and set up syncing on it. I follow the steps for doing this in https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer, “Connect additional devices to Sync.” I then click Sync Now. OK, now what happens?

1A. Do the bookmarks in Device 2 get added to the bookmarks stored in the Firefox Sync server? 1B. Do the bookmarks NOT in Device 2 get deleted from the bookmarks stored in the Firefox Sync server?

OR

2A. Do the bookmarks stored in the Firefox Sync server get added to the bookmarks in Device 2? 2B. Do the bookmarks NOT stored in the Firefox Sync server get deleted from the bookmarks in Device 2?

After whatever transfers of bookmark between Device 2 and the Firefox Sync server take place, and assuming that I’m still signed in to my Firefox account on Device 1 and that syncing on that device is still turned on, what sort of transfers of bookmarks takes place between the new set of bookmarks stored in the Firefox Sync server and the set of bookmarks already on Device 1?

3A. Do the bookmarks then present in the Firefox Sync server get added to the bookmarks in Device 1? 3B. Do the bookmarks no longer in the Firefox Sync server get deleted from the bookmarks in Device 1?

Finally, what happens to the set of bookmarks in Device 1 and Device 2 if I’m simultaneously signed in to my Firefox account, syncing is turned on in both Devices 1 and 2, and a bookmark is a) added to either device OR b) deleted from either device?

I’m sorry this message is so long, but I’ve wanted to be clear about the things I don’t understand in regard to Firefox Sync. I’d really appreciate what anyone can say to help me clarify these points. Thanks so much.

Asked by lbecker 2 emasontweni adlule

Answered by Paul 2 emasontweni adlule

  • Kusonjululiwe

Downloading & opening .zip files

How does one specify which program opens a .zip file after it is downloaded? Presently, the download functions properly, but when I click on the file, VLC media player op… (funda kabanzi)

How does one specify which program opens a .zip file after it is downloaded?

Presently, the download functions properly, but when I click on the file, VLC media player opens; have no idea why; how can I specify 7-zip File Manager instead?

Thank you. Appreciate.

Asked by Hikermann 2 emasontweni adlule

Answered by RobertJ 2 emasontweni adlule

  • Kusonjululiwe

firefox only works in troubleshoot mode/ doesnt show websites and settings

hey folks, since today firefox wont load any websites out of troubleshoot mode. not even settings/ about:config. if i open a page in a new tab it just stays blank and not… (funda kabanzi)

hey folks,

since today firefox wont load any websites out of troubleshoot mode. not even settings/ about:config. if i open a page in a new tab it just stays blank and nothing is happening.

in troubleshoot mode i turned off hardware acceleration - nothing changed after restart. i updated the runtime file "Visual Studio 2015, 2017, 2019, and 2022", which is suggested in different help-posts, i deactivated all addons, i created a new profile and also tried an imported one from eralier today - so far nothing has worked.

i also reinstalled firefox with version 99/ version 101 two times, after i cleared %APPDATA%-data.

im also just using windows defender as antivir.

please elp, i'm out of ideas.

Asked by smidyev 2 emasontweni adlule

Answered by ramiroreywar 2 emasontweni adlule

  • Kusonjululiwe

Microsoft update KB4474419

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update a… (funda kabanzi)

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update as you mentioned in your Firefox 100 release notes. After reboot , I got a beep and a black screen - win 7 won't start. I had to find a way to delete the update so I could boot my system back. I asked few of my colleagues that use the same OS and they experienced the exact same problem. Surfing the web , makes it quite clear - this update is faulty and not compatible with win 7 as Microsoft claims. I would like to get a straight answer - can I update my FF99 to FF100 , without the notorious KB4474419 , or , as of FF100 , win7 sp1 is no longer applicable to Firefox ? Thanks. look4

Asked by look4 2 emasontweni adlule

Answered by AliceWyman 2 emasontweni adlule

  • Kusonjululiwe

Websites loading e-x-t-r-e-m-e-l-y slow on version 101.0

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even th… (funda kabanzi)

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even this support site!)

It has to be something in this release and not my connection, because:

  • My mail client is completely unaffected and is behaving normally.
  • I tried accessing the sites that were loading/displaying slowest using Opera, and they loaded as fast as they had in Firefox previously.
  • Nothing else that uses my internet connection is working any differently than yesterday.

I also cleared the Firefox cache. No improvement.

It's not my add-ons because the only one I have installed is uBlock, which is recommended in various help articles here at the support site.

Nothing in the knowledge base has proven helpful.

Is anyone else having this problem? Is there some tweak I need to make in about:config to fix this? Or is this another case of "wait until the next release", yet again???

Asked by Kymber 2 emasontweni adlule

Answered by Kymber 2 emasontweni adlule

  • Kusonjululiwe

my Router page, times out can't log-in no problems connecting to the Internet’ in ‘Firefox’

I have been trying to log on to my router page for months! I was able to log-on once only. I have tried everything, with no luck. It seem as though Firefox is using AI w… (funda kabanzi)

I have been trying to log on to my router page for months! I was able to log-on once only. I have tried everything, with no luck. It seem as though Firefox is using AI within the browser for certain things... Why isn't there a better way to log-in to the Browser Page for using your router? it should not be so complicate being that many people use them.

Asked by Amazon13 3 emasontweni adlule

Answered by jonzn4SUSE 2 emasontweni adlule

  • Kusonjululiwe

Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (funda kabanzi)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 emasontweni adlule

  • Kusonjululiwe

64 bit Windows

I just ran "C Cleaner" to clean my computer. At the end, it said to ask the browser if there is a 64 bit Windows compatible version available? It takes 21 seconds to open… (funda kabanzi)

I just ran "C Cleaner" to clean my computer. At the end, it said to ask the browser if there is a 64 bit Windows compatible version available? It takes 21 seconds to open my browser. That seems like a long time. The message went like this "\??\C:\ Program Files(x86)\MozillaFirefox\firefox.exe" How do I know what version of Firefox I am using?

Asked by jnet620 3 emasontweni adlule

Answered by TyDraniu 3 emasontweni adlule

  • Kusonjululiwe

after firefox update to 100.0 - i can't use any of my addons, and cant install new one

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" butt… (funda kabanzi)

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" button. I have many addons, so it's the global problem.

Also, i can't install any of updates from addons.mozilla.org, i get message "Installation aborted because the add-on appears to be corrupt". All addon xpi files are downloaded without problem using "save as", also, after clicking "install" on addons website i see download progress.

Please help to resolve this issue!

Asked by Andy 2 izinyanga ezidlule

Answered by Andy 3 emasontweni adlule

  • Kusonjululiwe

How do i modify Clear Recent History's entries for time to add 5 minutes or 1 minute?

i need to know how to edit the firefox list of "clear recent history" items to add 5 minute and 1 minute options or where i can submit a feature request, or bug request a… (funda kabanzi)

i need to know how to edit the firefox list of "clear recent history" items to add 5 minute and 1 minute options or where i can submit a feature request, or bug request as every feature is a bug and every bug a feature

Asked by Frogz 1 inyanga edlule

Answered by cor-el 1 inyanga edlule

  • Kusonjululiwe

after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (funda kabanzi)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Asked by thegearworks 1 inyanga edlule

Answered by thegearworks 1 inyanga edlule

  • Kusonjululiwe

clear cookies for a specific website.

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to… (funda kabanzi)

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to clear cookies for a specific website but now it's gone! and I can't figure out how can I delete/clear cookies for a specific website! I think even if there is a way to do this, you've made it so complicated! it was easy, just click on setting icon next to website address in address bar and clear cookies! once I tried this and it took me to other pages and ended up to clearing all my cookies in entire Firefox! and this made difficulties for me to find all my username and passwords and enter them one by one...

Please make it simple as before. Thanks.

Asked by huios1 3 emasontweni adlule

Answered by cor-el 3 emasontweni adlule

  • Kusonjululiwe

It stops while writting,changing mail inbox page and do not display emails as normal

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or c… (funda kabanzi)

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

Asked by taxistar 1 inyanga edlule

Answered by cor-el 1 inyanga edlule

  • Kusonjululiwe

New Tab customization in firefox 99

hello there , I am posting this question for the second time since I can't see the previous one anywhere. Can someone help me with css to customize the New Tab top-sites… (funda kabanzi)

hello there , I am posting this question for the second time since I can't see the previous one anywhere. Can someone help me with css to customize the New Tab top-sites(shortcuts) labels. I would like to change the font-size and color of the labels. My previous userContent.css does not work since FF94. Hope there is a way. look4

Asked by look4 4 emasontweni adlule

Answered by look4 3 emasontweni adlule