Kukhonjiswa imibuzo ethegiwe:

websites are not showing graphics after installing and uninstalling an add on

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still d… (funda kabanzi)

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie

Solved Okugcinwe kunqolobane 4 138

Copy and paste problem with screenshot

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download… (funda kabanzi)

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download. Download works but Copy does not. When I try to paste the copy into my Word document, I get a blank image (a square that indicates there was an image but the actual image is not there). How can I get the paste mechanism working again?

Solved Okugcinwe kunqolobane 5 431

firefox

Since to your "upgrade"to firefocx on my computer I can no longer watch youtube or iplayer videos. Pease say how I can downgrade my version so as to be able to see these… (funda kabanzi)

Since to your "upgrade"to firefocx on my computer I can no longer watch youtube or iplayer videos. Pease say how I can downgrade my version so as to be able to see these.

Solved Okugcinwe kunqolobane 1 119

I got a prompt requesting i allow a midi device plugin to install but.....

I got a prompt requesting i allow a midi device plugin to install but..... I denied and selected the "never ask again" option. Turns out i do need this device installed.… (funda kabanzi)

I got a prompt requesting i allow a midi device plugin to install but..... I denied and selected the "never ask again" option. Turns out i do need this device installed. How can i get the prompt back after i denied and checked "never again".

Thank you for your time.

Solved Okugcinwe kunqolobane 2 411

some web page drop down boxes don't work

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happen… (funda kabanzi)

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happens when click on the "Section" drop down at top of page. When get to the bottom of the page and click "See more stories" nothing happens. The web site works fine if I use Chrome on this pc and when I use FF on my Win 10 pc. I have tried disabling add-ons, start FF in Troubleshoot mode, refreshing FF, and disabling Tracking Protection. About the only thing I have done is remove FF and re-install. Any ideas?

Solved Okugcinwe kunqolobane 12 187

Unable to see "View all memories" on One Drive

Hi Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore. I am subscribed to One Drive. Every few days I get an email from One… (funda kabanzi)

Hi

Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore.

I am subscribed to One Drive. Every few days I get an email from One Drive with the past memories from the day of the email. I will open the emails and click on "View all memories" then it would take me to the One Drive and I would be able to see those pictures individually. For a few days now I have not been able to do this on Firefox anymore. The website goes to gray like it is trying to download the pictures but it gets stuck there.

This is happening both on my desktop with Windows 7 and my laptop with Window 11. Everything works in the Microsoft Edge browser. I can see all the images individually from that day.

I have communicated this problem to Microsoft One Drive and it seems to be a browser problem. Is there any way that this problem can be solved in the Firefox browser?

I would appreciate your help, Amy

Solved Okugcinwe kunqolobane 15 179

Unable to access certain websites. Access denied errror

Hi, This is my second post regarding this problem. Upon searching and reading the answers to this problem on the Mozilla's community, I found out that Firefox last updat… (funda kabanzi)

Hi,

This is my second post regarding this problem. Upon searching and reading the answers to this problem on the Mozilla's community, I found out that Firefox last update on Windows 7 computers is 115.33Oesr. According to cor-el, one of Mozilla's community Moderator, Firefox is stuck on this version not updating to the newest Firefox 148.02. on Windows 7 computers. I thought the whole idea of having Firefox Oesr version was to allow Windows 7 computers to continue using Firefox. Now I have many websites telling me "Access denied". Home Depot, Costco, Kohl's, Ralph's so far that I have found out. Everything works on Chrome, which I prefer not to use. Everything works on my laptop with Windows 11 version Firefox 148.02

Is this going to be fixed???? Is Firefox Oesr going to update to version 1408.02 so people/computers with Windows 7 can continue using these websites?????

I would greatly appreciate your help!!!!!!

Amy

Solved 1 218

Can I put Firefox VPN on a Firestick, free

Hello, It was good to see on today's (2nd June '26) flyer that I can get the free Firefox VPN, excellent for my laptop. I took my previous one off because it was cloggi… (funda kabanzi)

Hello,

It was good to see on today's (2nd June '26) flyer that I can get the free Firefox VPN, excellent for my laptop. I took my previous one off because it was clogging everything up.

I am from the UK and living in Spain. I have recently bought a Firestick but cannot get any UK programmes due to regional restrictions, so I need a VPN to get round those.

Proton VPN offer a free service that I can put on to the Firestick. Their site gives you the instructions. My question therefore is, can I put the Firefox VPN onto the Firestick and if so, how? It makes sense to have all your VPNs in one place. Kind regards Mike

Solved 2 40

Twitch stopped working in Windows 7.

05/20/2025 twitch streams stopped working, image disappeared, sound is there. Also working videos that are on twitch, not streaming. In windows 10 everything works. … (funda kabanzi)

05/20/2025 twitch streams stopped working, image disappeared, sound is there. Also working videos that are on twitch, not streaming. In windows 10 everything works.

Solved Okugcinwe kunqolobane 9 381

program help

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my … (funda kabanzi)

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my computer runs slow, and so I thought I would clean up my files by using the Microsoft disk clean up procedure. I did so. But, my specific question is what is a good number to have when the it says a given number of disk space can be cleaned up? For example, I believe when I first tried to clean the disk it said 5.1 GB of disk space could be cleaned. When I ran the disk clean process and it completed it then said 66 KB of disk space could be cleaned. So how much disk space did I gain or get cleaned up? And, if I can only clean up 66 KB of disk space is that indicative of not really needing to clean the disk any farther? Hopefully some one can help. While this may be a Microsoft issue, I believe the Firefox contributors have enough computer knowledge to help answer my question. At least that is my hope. Thank you.

Solved Okugcinwe kunqolobane 2 247

syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (funda kabanzi)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Solved Okugcinwe kunqolobane 2 165

Hung update on my WIn 7 machine

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up u… (funda kabanzi)

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up until the most recent update - which repeatedly fails to install each time I start Firefox. Is there a location where this update resides? If so may I know this location and procedure to eliminate this errant update? Thanks!

Solved 4 197

INDEPENDENTLY close Firefox (Standard) windows separate from Private windows

I am looking to be able to INDEPENDENTLY close Firefox (Standard) windows separate from those running in a Private session. ATM, it does not seem possible to close jus… (funda kabanzi)

I am looking to be able to INDEPENDENTLY close Firefox (Standard) windows separate from those running in a Private session.

ATM, it does not seem possible to close just one type of Firefox session without the other.

I see this possibly as a simple about:config switch which would allow one to close ALL Standard or Private windows with the respective system tray icon's "Close (All) Windows" OR the Menu's Exit selection. No other behaviors need change.

USE CASE: I frequently use both types of windows and will sometimes close Firefox Standard and unintentionally loose tabs I have not saved in Private.

Solved 2 20