I-Firefox Community Forum

I’m currently facing a very frustrating issue with Firefox. I have been using Firefox for many years, and it is my favorite and most comfortable web browser for my day-to-day work. I rely on it heavily as all my bookmarks and other important details are saved there.

However, over the past few weeks, Firefox has been crashing more than 10 times a day. I have already tried all the troubleshooting steps available in the forums and through AI support, but none of them have resolved the issue. I also tried installing and using the Firefox Beta version, but the problem still persists.

In our environment, other users and devices are not experiencing this issue, so it does not appear to be related to internal firewall or antivirus restrictions.

Could you please help me troubleshoot this issue? I am attaching the error screen that appears after the crash along with the crash report for you

I am using Firefox on Windows 11, in the process of switching from Chrome.

I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into it on Firefox the screen flickers constantly, making it unusable.

There is no issue with any other web sites I have visited, and I can still use Cockpit when in Chrome. So ay suggestions on how to troubleshoot and resolve the issue with Cockpit and Firefox?

Normally Ctrl+Shift+T reopens the last tab I closed in that specific window, but after the most recent update it reopens the last tab I closed in /any/ window. Is this happening to anyone else?

Is there anyway in the setting to stop a shortcut from being added every time I visit a site? I only want sortcuts that I use. I have attached a screenshot circling the ones that keep popping up as an example.

Respectfully, Rhonda

Firefox not responding. I have tried everything on the Help pages. I have tried reset of everything. I have uninstalled and reinstalled from scratch. Still: when I open it: Firefox does not respond. And everything else also is very slow then. In Windows joblist I can see Firefox with 7-15 threads. One of them "not responding". I have no problems with Chrome nor Edge - W11, 16GB Ram

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; now it just always shows the mute/unmute button in a tab playing audio. This would normally be fine but it is causing my tabs to constantly be shrinking and expanding whenever the audio changes in a tab, and it's really frustrating me and it feels like an overall far worse user interface design than it was before, even if people were complaining about it. Is there some sort of middle ground where I can set a maximum tab size or something? I know this used to be a feature in about:config but it doesn't exist anymore for some reason. I've also tried using a userChrome CSS code for it that I found online; it got rid of the button but it still made the tab size change and the code I tried using for maximum tab size also didn't affect that. Really starting to frustrate me! Please give me any advice I feel like I've exhausted all my options lol

Ce matin,09/03, ORANGE a mis en place une nouvelle messagerie qui ne passe plus sur FIREFOX mais que j'ai retrouvée par un autre navigateur. Tous mes contacts avaient disparu ainsi que les messages reçus ou envoyés.

Since I upgraded to you, I am having trouble accessing important and medical info. I would like you to put every thing the way it was before. Easy access. You erraced some of my passwords, I want them back. I spend hours trying to find my info. I am 80 yrs old and do not need this aggravation. Thank you Moira

господа,здравствуйте,помогите пожалуйста,любое видео разворачиваю на полный экран на мониторе HDR,а оно тусклое,никак не могу победить эту проблему,я бы отказался от всех остальные браузеров,но вот это единственное что меня останавливает

Hello. I have a question about Firefox. I shut down my PC and turned it on two hours later, but Firefox is still displaying page layouts properly, images on pages aren't displaying, and the screen remains blank even when I load a page from a bookmark. How can I fix this? This is the first time I've seen this happen, whether I've restarted or shut down and restarted.

A user I am servicing uses Firefox every day. They are on Windows 11. Every afternoon (sometimes at other times), Firefox stops working and loses its internet connection (everything else on their computer continues to be connected).  When they close and restart Firefox to reconnect, it then tells me the user that they are using an old profile and need to create a new one.  They're able to re-log into their Firefox account, which eventually resyncs all their data, but they then have to re-sign into everything, which is a major inconvenience.  The only workaround the I have found is to reinstall Firefox, ever time this happens which then allows the user to use all their settings until they have to repeat the process the next day (i.e., everything remains signed in and/or logging back in is easier than described above).

Long Delay occurs loading multiple websites, from facebook to other sites and I often get a delay of over 20 seconds with any site involving a CDN connection of various types. I am using W11, latest version of Firefox. 148.0 (Says latest version)

When it happens I can see the connection url in the bottom left hand corner includes a CDN part. Settings are Proxy settings "Use system proxy settings"

• DNS over HTTPS is set to "default protection"
• IPv6: ISP is has just changed from gigaclear fibre to toob fibre, but it has made no difference.
• Have cleared cache. No change

This is very frustrating. Started a couple of months ago. I have ended up using Chrome ratherthan Firefox and I am close to giving up with firefox. Help appreciated.

My virus software [ESET] continues to throw a warning for this site: https://smartadblock.net/febc/check.php, whether in FireFox or not.

The full message is this:

03/05/2026 12:34:31 PM;HTTP filter;file;https://smartadblock.net/febc/check.php?smarterBlockeruser=5a95aca1-0bc7-44aa-8530-b24c4663d295&smarterBlockerch=75779&smarterBlockerclck=KYYhsXKkLAiq86nMniI_QBbvIGZ_3n5L;JS/Redirector.SWD trojan;connection terminated;TRANZFORMATION\wally;Event occurred during an attempt to access the web by the application: C:\Program Files\Mozilla Firefox\firefox.exe (83D3842D579E5B6E2E5B055CCA4FB90933489C28).;08C31D6E8BB70C29570A45FB6BCACD9881E3C0DF;;S-1-5-21-500642325-2770745265-1048253706-1001;

This just started yesterday 3/4/2026

Can someone advise me on this?

Firefox displays garbled characters, but other browsers do not display garbled characters on the same website.I'm sure it's not a website issue, because more than one website is experiencing garbled text problems. We tried solutions found online, but none of them worked, including completely uninstalling and reinstalling Firefox.