I-Firefox Community Forum

I have started receiving a secure connection failed error message for a portal log-in website that worked fine for the past 6-7 months (see attached document). Other people in my group use Firefox and Bitdefender to access the portal and none of them are having this issue.

I originally believed the problem to be my anti-virus (Bitdefender) and worked with them to resolve the problems. After trying various solutions including clearing my cache, using private mode and turning off different components of their software, Bitdefender believes the problem is with my browser setting and not their software. I also tried accessing the portal using Chrome in both regular and incognito modes and cannot access the site which would seem to rule out the problem being a Firefox browser problem but contacting Firefox support seems to be the next logical step.

I have been to the Firefox FAQ and saw similar problems with potential solutions - DNS over HTTPS, TLSKEYLOGGING issues, add-on exceptions - none of which worked. I have the most recent version of Firefox and am running Windows 11 home version.

Sometimes if I hit refresh after receiving the error message, the browser will try to connect and I will get a server time out message. If I keep hitting "try again", sometimes the portal log-in screen will appear and allow me to log-in. The key word is "sometimes" since often I just keep getting the server time out message.

Any ideas for me to try from this forum?

I have two windows PCs, both running Firefox 154.0.1 (64-bit) on Windows 11 Pro. One PC has the Daily Crossword widget, the other doesn't? When I go into Manage Widgets, the Daily Crossword option is present on the first PC, but not the other? It's possible that I may have hidden the Daily Crossword widget on the second PC, but if so, how do I unhide it? The PC without the widget is connected directly via a LAN cable to my router, while the other PC is connected to the same router via a Google WiFi mesh.

I'm on 153.0.4 (64-bit) and after the last update, drop-down arrows are non-functional. I use Firefox at work and the dashboards that I've been using can't be used because I can't make selections. I'm having to use Microsoft Edge (yuk).

Is there something I can do to restore the drop-down behavior?

Thanks, JR

If i want to watch a video that has geoblocker and i switch VPN on, some videos stop after a short time (2-3 min) and if i refresh the page it will again run only for a short time after choosing the scene and continue watching. Some other videos on the same page just run fine with VPN on, without any interruptions. Why is that and what to do?

I installed and update this morning, September 7, 2026, but now all my previously saved bookmarks (prior to September 7, 2026) are not accessible or shown. How do I recover all of them?

Tab groups disappear when window closes, another group adds all the closed group's tabs. This is stupid. When I restart Firefox, or it decides to close, or restart, or whatever, if I have more than one tab group in the window, all the following groups disappear. And then they are added to the remaining group. So then I need to remove them from that group and put them back in the original . This is ridiculous. Why don't all groups remain in the same window with all their tabs intact and not redistributed?

Windows 11 , Version 155.0.1 (64-bit)

I purchased Mozilla VPN weeks ago and having problems installing it. Request requires elevation.

Seems I wasted my money if I can't install it

Barry Drinkwater [redacted phone# from community support forum]

Am using a Lenovo laptop running Windows 11 and Firefox v.155.0.1 (latest). Have just purchased Bitwarden in order to have master password for security when computer goes for servicing etc. But cannot find the manner to generate csv file needed by Bitwarden. Any assistance would be much appreciated.

Need help how to fix the issue described above. I do not want to set the websites in tabs every time I open Fox. I use Fox for years and I did not have any problem with tabs until now when AI Smart Window Beta was introduced. It really bothers me to go and select the websites I need every time I start my PC. Thank you.

I’ve been having some connection issues while using Mozilla VPN with Firefox. Some websites either load very slowly or occasionally fail to open until I disconnect the VPN.

I’m trying to understand whether this is more likely to be related to Firefox, the VPN connection itself, or the server being used.

I’ve also been looking at other VPN options such as CometVPN and was wondering whether changing providers could realistically make a difference in this kind of situation, or whether I should first be checking Firefox/network settings.

Are there any specific DNS, proxy or Firefox settings that are worth checking when troubleshooting this type of VPN connection problem?

The recent changes to the right-click menu on YouTube are a backward step. The menu is now cluttered with options I don't use, while the useful “Open in New Window” option has disappeared. I regularly use this function and having to use Shift+click instead is unnecessarily inconvenient. Please consider restoring “Open in New Window” to the context menu. Not every new feature is an improvement, and sometimes the simple, familiar options are the ones users actually want.

I prefer to use the Microsoft Store version of Firefox, but after every update I have to allow it all over again in Windows Firewall. There must be something I can do about this so it won't happen again. And yes I know it's because it thinks it's a new application, but Edge does not have the problem. So there must be a workaround for this.

For the last three days or so I have been haivng problems with loggin in to sites. I no longer log in automatically to my many of the sites I use, particularly those set for my home page such as IMDB.com, ebay, web.whatsapp.com etc. Everytime I restart firefox I have to log in again. This started I think wit hthe latest update 155.0.1 (my current version) installed 5th sept 26 or 155.0 installed 3 sept 26

It doesn't seem to be reading the cookies that exist. I have it configure so all cookies are cleared on exit except those in the exception list, which are those for my home page plus about 30 others I log into. There is definitely cookie data there for these sites. I hve tried everythinig but this clearly seems to be a bug. at the moment I am using Opera since the necessity to keep loggin in to every site every time is just too much.