I-Firefox Community Forum

I am unable to make or receive video calls in Facebook and WhatsApp. I used to be able to in Facebook. The message I get is that my browser doesn't support video calls. What is wrong?

This has happened on two different video sites already. While watching a video, it will go extremely dark and happens randomly. I also get a weird blank window frame sporadically. I've unjustly been reporting this to one of the video sites until I noticed the same thing on Youtube.

Hello,

I am experiencing a serious display flickering/refresh issue in Firefox when opening DRM streaming websites such as Netflix, Amazon Prime Video and HBO/Max.

My system:

GPU: NVIDIA GeForce RTX 3080 Monitor: LG 34GL750 Windows PC Latest NVIDIA driver installed

The problem:

When I open Netflix/Prime Video/HBO/Max in Firefox, the display repeatedly flickers or appears to restart. There is no "No Signal" message from the monitor. Closing Firefox sometimes makes the display recover. Unplugging/reconnecting the display cable has sometimes been necessary. The same problem does NOT occur in Brave, using the same PC, GPU, monitor and cable.

Troubleshooting already performed:

Updated to the latest NVIDIA driver, including the recent driver update that mentioned display-related issues. Tried a different display cable. Disabled Firefox hardware acceleration. Tested with Firefox Troubleshooting Mode — the problem still occurs. Disabled/enabled Firefox DRM/Widevine — the problem still occurs. Tested with a completely new Firefox profile — the problem still occurs. Disabled G-SYNC — the problem still occurs. Disabled uBlock — the problem still occurs. Checked about — there are no recent crash reports related to the problem.

Firefox about information:

GPU #1: NVIDIA GeForce RTX 3080 Active: Yes

In my normal Firefox profile: Compositing: WebRender (Software) HARDWARE_VIDEO_DECODING: runtime: unavailable Requires texture sharing Blocklisted; failure code FEATURE_FAILURE_BROKEN_TEXTURE_SHARING

In a completely new Firefox profile: HARDWARE_VIDEO_DECODING: default: available

However, the display problem still occurs in the new profile.

Thank you.

I would like to be able to turn off preload of videos (and images) so that I can watch a page with a lot of videos and only load those that I want to see. This is important if you don't have a high bandwith or a lot of data. I am sure I have done this before but now I am not able to achieve that.

Thank you in advance, Virtually yours, David