Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Your browser is being managed by your organisation.

Why is my browser stating that it is managed by my organisation. I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this … (funda kabanzi)

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

Asked by groove2 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

After last update, everytime I open firefox it is reset and I have to start all over.

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened. The 1st "Welcome" ta… (funda kabanzi)

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!

Asked by edge973 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

Firefox window turns completely blank

So I have been having a problem with firefox where the window turns completely blank randomly. this happens more often when I have a private tab open. It would literally … (funda kabanzi)

So I have been having a problem with firefox where the window turns completely blank randomly. this happens more often when I have a private tab open. It would literally turn blank every few seconds. Usually when I alt tab it goes away, but then it happens again after a few seconds. The weird thing is is that this only happens on Windows. Both 10 and 11. I also have Linux installed on the same PC and there it doesn't happen. I've reinstalled my Windows multiple times yet the problem remains. Firefox forks like Waterfox also have this problem.

Asked by Corinae598 3 emasontweni adlule

cant play on a gamesite that used to work before 3 days ago

I have been playing a word game on Gamepoint.com...always worked. 3 days ago when the gameboard comes up it is messed up. I jumped onto microsoft edge and it works... fir… (funda kabanzi)

I have been playing a word game on Gamepoint.com...always worked. 3 days ago when the gameboard comes up it is messed up. I jumped onto microsoft edge and it works... firefox is having issues letting this game load properly...how do i fix?

Asked by Karen 1 inyanga edlule

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (funda kabanzi)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 3 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 3 emasontweni adlule

Youtube and google services really slow with Firefox

Hi, I know that Google's doing everything to push everyone to use their spy software Chrome, but now youtube is really slow (15 seconds to stop a video when I click on t… (funda kabanzi)

Hi,

I know that Google's doing everything to push everyone to use their spy software Chrome, but now youtube is really slow (15 seconds to stop a video when I click on the video, same to start it, 10 seconds to open a new dongle for youtube, and roughly 5 seconds waiting in others services).

Also, some others website work very badly or sometime not working at all with Firefox, why ? I have Ublock on Firefox too

I came back to Firefox for my privacy but if 35% of websites not work with it, not great. Have you an idea how to solve this problem ?

Thank you,

Matt

Asked by Matthieu Barbié 1 inyanga edlule

Last reply by TyDraniu 1 inyanga edlule

PDFs displaying strangely

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully i… (funda kabanzi)

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.

Asked by Suzanne Fisher 4 emasontweni adlule

Last reply by jonzn4SUSE 3 emasontweni adlule

Telemetry upload enabled despite checkboxes unchecked in settings

Telemetry upload is enabled even though all the checkboxes are de-selected in about:preferences. about:telemetry shows: Telemetry is collecting pre-release data and uploa… (funda kabanzi)

Telemetry upload is enabled even though all the checkboxes are de-selected in about:preferences. about:telemetry shows: Telemetry is collecting pre-release data and upload is enabled. I have all the telemetry prefs set to false as well.

``` 33 matches for "telemetry" in buffer: prefs.js

    37:user_pref("app.update.lastUpdateTime.telemetry_modules_ping", 1730229397);
    38:user_pref("app.update.lastUpdateTime.telemetry_untrustedmodules_ping", 1730236546);
   105:user_pref("browser.newtabpage.activity-stream.feeds.telemetry", false);
   113:user_pref("browser.newtabpage.activity-stream.telemetry", false);
   114:user_pref("browser.newtabpage.activity-stream.telemetry.structuredIngestion.endpoint", "\"\"");
   115:user_pref("browser.newtabpage.activity-stream.telemetry.ut.events", false);
   122:user_pref("browser.ping-centre.telemetry", false);
   143:user_pref("browser.search.serpEventTelemetryCategorization.enabled", false);
   144:user_pref("browser.search.serpEventTelemetryCategorization.regionEnabled", false);
   262:user_pref("dom.security.unexpected_system_load_telemetry_enabled", false);
   368:user_pref("identity.fxaccounts.telemetry.clientAssociationPing.enabled", false);
   440:user_pref("network.trr.confirmation_telemetry_enabled", false);
   656:user_pref("security.app_menu.recordEventTelemetry", false);
   658:user_pref("security.certerrors.recordEventTelemetry", false);
   667:user_pref("security.protectionspopup.recordEventTelemetry", false);
   721:user_pref("services.settings.main.search-telemetry-v2.last_check", 1730311022);
   722:user_pref("services.settings.main.search-telemetry.last_check", 1730311022);
   770:user_pref("toolkit.telemetry.bhrPing.enabled", false);
   771:user_pref("toolkit.telemetry.cachedClientID", "c0ffeec0-ffee-c0ff-eec0-ffeec0ffeec0");
   772:user_pref("toolkit.telemetry.cachedProfileGroupID", "decafdec-afde-cafd-ecaf-decafdecafde");
   773:user_pref("toolkit.telemetry.coverage.opt-out", true);
   774:user_pref("toolkit.telemetry.enabled", false);
   775:user_pref("toolkit.telemetry.firstShutdownPing.enabled", false);
   776:user_pref("toolkit.telemetry.newProfilePing.enabled", false);
   777:user_pref("toolkit.telemetry.pioneer-new-studies-available", false);
   778:user_pref("toolkit.telemetry.previousBuildID", "20241030093012");
   779:user_pref("toolkit.telemetry.reportingpolicy.firstRun", false);
   780:user_pref("toolkit.telemetry.server", "");
   781:user_pref("toolkit.telemetry.server_owner", "");
   782:user_pref("toolkit.telemetry.shutdownPingSender.enabled", false);
   783:user_pref("toolkit.telemetry.unified", false);
   784:user_pref("toolkit.telemetry.updatePing.enabled", false);
   785:user_pref("toolkit.telemetry.user_characteristics_ping.opt-out", true);

```

My console is stuffed with errors of firefox trying and failing to send telemetry pings.

Example:

``` 1730311093388 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 8027b811-0e4d-4917-b524-035d350494bd: SyntaxError: XMLHttpRequest.open: '/submit/telemetry/8027b811-0e4d-4917-b524-035d350494bd/event/Firefox/134.0a1/nightly/20241030093012?v=4' is not a valid URL. Stack trace: open()@resource://gre/modules/ServiceRequest.sys.mjs:127 _doPingRequest()@resource://gre/modules/TelemetrySend.sys.mjs:1339 _doPing()@resource://gre/modules/TelemetrySend.sys.mjs:1568 _sendPersistedPings/<()@resource://gre/modules/TelemetrySend.sys.mjs:1244 Log.sys.mjs:722

   append resource://gre/modules/Log.sys.mjs:722
   log resource://gre/modules/Log.sys.mjs:376
   log resource://gre/modules/Log.sys.mjs:505
   error resource://gre/modules/Log.sys.mjs:384
   _sendPersistedPings resource://gre/modules/TelemetrySend.sys.mjs:1246
   (Async: promise callback)
   _sendPersistedPings resource://gre/modules/TelemetrySend.sys.mjs:1245
   sendPings resource://gre/modules/TelemetrySend.sys.mjs:1205
   _doSendTask resource://gre/modules/TelemetrySend.sys.mjs:615
   InterpretGeneratorResume self-hosted:1413
   AsyncFunctionNext self-hosted:800

```

Dozens of these accumulated very quickly.

Asked by virtualdemise 2 izinyanga ezidlule

Unwanted Co-opening Page, can't get rid of it

Starting yesterday, whenever I open Firefox, a second page also opens. It is blank and unresponsive to commands. Doesn't do much of anything. The address in the address b… (funda kabanzi)

Starting yesterday, whenever I open Firefox, a second page also opens. It is blank and unresponsive to commands. Doesn't do much of anything. The address in the address bar is for a crypto-currency exchange which I've never done business with nor ever visited to my knowledge. No input either on the main screen nor in the address window seems possible. The only thing functional on the page is the red-X in the upper right hand corner. It works fine. But whenever I close Firefox then re-open it, the second crypto-exchange page is there again. It opens concurrently with the regular Firefox browser page. Which functions normally. I don't know what to make of it, and I don't want it. Does anyone have any ideas???

Asked by keithorino4 1 inyanga edlule

  • Kusonjululiwe

can't select text to copy it

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, i… (funda kabanzi)

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, if I just right click on the page and select "highlight all" FF wont highlight it, is there a setting for this or a extension I can download? (in the picture the the rad text is also a link, I need to copy the number portion)

Asked by smotedown 1 inyanga edlule

Answered by jscher2000 - Support Volunteer 1 inyanga edlule

Downloads

I have defined the setting for asking to save or download but all files I choose open are always downloaded as well. How can I avoid this?

Asked by joanasterisco 3 izinyanga ezidlule

Windows 11 Audio Driver Error

After a Windows 11 update, every time I play some video/sound and stop the playback, my whole computer audio doesn't work anymore. When I reset my computer, the audio com… (funda kabanzi)

After a Windows 11 update, every time I play some video/sound and stop the playback, my whole computer audio doesn't work anymore. When I reset my computer, the audio comes back again. I tried using other browsers (Edge, Chrome, etc.) and other programs/applications, but this only happens in Firefox.

Any ideas on what can I do to solve this issue?


Basic information:

Firefox version: 133.0.3 (64-bits) Operation System: Microsoft Windows 11 Home Single Language OS Version: 10.0.26100 Compilation 26100 Computer Brand: Alienware m16 R2 Sound drivers: Realtek Semiconductor Corp. version 6.0.9738.1

Asked by Fabrício Negrisolo 4 emasontweni adlule

Last reply by Fabrício Negrisolo 4 emasontweni adlule

Performace issues with YouTube.

Hello. For the past few months, I've been experiencing severe issues with performance that I noted appear only on YouTube. I have not noticed this on any other website. … (funda kabanzi)

Hello.

For the past few months, I've been experiencing severe issues with performance that I noted appear only on YouTube. I have not noticed this on any other website. The site is unresponsive, takes a long time to load, key presses (pause, skip 10s, etc.) are registered with a massive delay. It is generally very unpleasant to use.

I have tried disabling all extensions, clearing data, I even reinstalled the entire operating system once for a different reason and the issue still persisted. I launched YouTube on different browsers (Chrome) with no performance issues at all.

I lived with this problem for a long time now, but recently it's becoming unbearable. I prefer Firefox to Chromium-based browsers, but as YouTube is a site I visit very frequently, I will unfortunately consider switching to another browser.

I have not found any useful resources regarding this issue on the Internet, it seems like it's not a common problem.

Any help is appreciated.

Asked by Kamil B 1 inyanga edlule

Profile Switcher no Longer Available

Hi everyone, Prior to the release of Firefox Desktop 133.0, which I believe came out today on 11/26, I was using the profile switcher that was in the Firefox application… (funda kabanzi)

Hi everyone,

Prior to the release of Firefox Desktop 133.0, which I believe came out today on 11/26, I was using the profile switcher that was in the Firefox application menu. I had all my profiles created in about:profiles and I had browser.profiles.enabled set to true. This allowed me to easily switch between profiles by pressing the hamburger button in the top right. However, it is no longer appears for me after the latest Firefox update. I'm not exactly sure if I'm missing something, or if this was intended as I know the profile switcher was a work in progress feature.

This reddit post shows what the feature looked like. I will also attach the images.

If anyone would know why this no longer appears to be working, or how to fix it I would greatly appreciate it. I know I can just use about:profiles or some other alternative, but I found this to be the most convenient.

Asked by omrr 1 inyanga edlule