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File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (funda kabanzi)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Asked by Laurentiu Marin 2 ezinsukwini ezidlule

Last reply by Agent virtuel 16 amahora adlule

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (funda kabanzi)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 2 izinyanga ezidlule

Last reply by zeroknight 5 ezinsukwini ezidlule

FireFox Will Not Open Protective Browser

When trying to open my protected browser with firefox I keep getting "Firefox is already running, but is not responding. The old Firefox process must be closed to open a … (funda kabanzi)

When trying to open my protected browser with firefox I keep getting "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." I have refreshed and re-installed Twice! I have followed the instructions to go to file (using %APPDATA%\Mozilla\Firefox\Profiles\) and make sure it is NOT Read-Only and to delete the parent.lock in it. Yet it keeps going to Read-Only and the parent.lock keeps re-appearing. The day before everything was working. I have tried Protective Browser with other browsers and it works. 1. Why is the Protective Browser not working? 2. Why is the File going to Read-Only and 3. Why is the parent.lock keep returning? Thanks

Asked by jeffrsprime 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Unblocking websites

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site … (funda kabanzi)

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

Asked by grov10 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Controller support in WebGL is broken?

I'm a game developer working on my first WebGL game from Unity. For the past day I've been banging my head around getting controllers to work, only to discover the issue … (funda kabanzi)

I'm a game developer working on my first WebGL game from Unity. For the past day I've been banging my head around getting controllers to work, only to discover the issue is with Firefox - my build works fine in Edge and Chrome.

What's the situation with Firefox WebGL support? Is this likely to be fixed at any point or should I inform users Firefox doesn't work (and be pressured onto using Chrome or something else myself despite wanting to use Firefox?)

Asked by dg.coombes 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Restore lost shortcuts

In the recent update to Mozilla, all of my shortcuts disappeared. I had many, and can`t remember them all. Is there any way to restore my shortcuts from what they were … (funda kabanzi)

In the recent update to Mozilla, all of my shortcuts disappeared. I had many, and can`t remember them all. Is there any way to restore my shortcuts from what they were a month ago? If not, I will switch to Edge.

Asked by giantjim 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Sponsored Content on New Tab

I often see a Shortcut on my New Tab that I have never gone to, which says "sponsored" on it. I do not want these ads. I have looked up the answer: https://support.mozill… (funda kabanzi)

I often see a Shortcut on my New Tab that I have never gone to, which says "sponsored" on it. I do not want these ads. I have looked up the answer: https://support.mozilla.org/en-US/kb/sponsor-privacy?as=u&utm_source=inproduct I can manually delete a sponsored shortcut once, but this does not stop them from coming onto future New Tabs. My problem is, the long-term answer simply does not work. Settings -> Home -> Firefox Home Content simply does not contain a section that says "Sponsored shortcuts" and therefore this solution is not accessable. I am on Version 120 as suggested. What is going wrong? How do I prevent these ads from appearing on the New Tab page?

Asked by stephenwaffles 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

No sound ONLY in Firefox

Hello, I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo do… (funda kabanzi)

Hello,

I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo does not appear in tabs were videos or music is playing and firefox doesn't show up in EarTrumpet. It does show in the volume mixer but no bar appears to show it is displaying sound while media is playing.

I'm running : Firefox version 119.0 64 bits Windows 10 64 bits version 22h2, OS build 19045.3570

I've tried :

  1. Restarting Firefox
  2. Muting/Unmuting Firefox in the volume mixer, in firefox tabs too
  3. Downgrading to version 118.02 32 bits
  4. Uninstalling all my audio drivers followed by a restart (they got re installed but no change for Firefox)
  5. Restarting Firefox with all addons disabled

I'm running out of solutions.

Kind regards

Asked by Admax 5 izinyanga ezidlule

Last reply by Marty McFly 5 izinyanga ezidlule

Video Content (Twitter/X, Youtube, Previews) Stop Working

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaf… (funda kabanzi)

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

  • Turning off extensions (only use Ublock and Bitwarden)
  • Browser Refresh (x3)
  • Reverting from 120.1 to 120.0, and now 199.0.1
  • Clearing the browser cache
  • Reinstalling NVidia and Intel Drivers
  • Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Asked by madekatsu 4 izinyanga ezidlule

Last reply by Alexander Thomas 3 izinyanga ezidlule

Paste with mouse!

How do I paste in the game forge of empires thread windows with my mouse and without clipboard keyboard options in firefox, it will only allow me to use clipboard control… (funda kabanzi)

How do I paste in the game forge of empires thread windows with my mouse and without clipboard keyboard options in firefox, it will only allow me to use clipboard control V for keyboard not my mouse, using my mouse to select all, copy, it's fine, cannot use paste with mouse, only in browser search bar, i do a lot of pasteing or i would not ask, it works with a diff browser, Firefox is the best for gameing,

Asked by fred garven 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule