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Firefox not launching after update - since version 146 - Requires reinstall after each update

In my org - ever since the release of Firefox 146 - each time an update is rolled out on a WIndows 11 endpoint - Firefox is no longer able to launch. This is resolved by… (funda kabanzi)

In my org - ever since the release of Firefox 146 - each time an update is rolled out on a WIndows 11 endpoint - Firefox is no longer able to launch.

This is resolved by uninstalling and reinstalling the client. We've had no issues with the ESR release in my testing.

What changed? Anyone else experiencing this?

I had our security team take a look at the antivirus - they've confirmed we aren't blocking Firefox and they did not see any block reports.

No relevant policy changes have gone through around the time of the incident. Initially I suspected users were installing Firefox ESR from the Company Portal alongside the standard release - but confirmed this is not the case. Also ruled out browser extensions - error persisted across a config without any extensions.

Please let me know if there is troubleshooting info I can collect. I included info from my own browser, but I reinstalled on the 27th and it has been working since. However, it has broke specifically on the days new releases have come out.

Thank you for any suggestions!

Open 3 116
Firefox Launch failure TyDraniu replied 2 izinyanga ezidlule

Is there a way to get a certain section of Recommended Stories on the home page?

Either removing certain ones I don't care about or getting ones back I may have already taken out? I don't see either of those functions any more but I swear there was a … (funda kabanzi)

Either removing certain ones I don't care about or getting ones back I may have already taken out?

I don't see either of those functions any more but I swear there was a way to do it just a month ago.

Open 3 119
Firefox New tab Denys replied 2 izinyanga ezidlule

Unable to Bookmark after a Firefox Update.

I recently updated Firefox on my computer. After that, I can't find my old Bookmarks. Also I find that I am UNABLE to add any new Bookmark. When I click on the 'Star' in … (funda kabanzi)

I recently updated Firefox on my computer. After that, I can't find my old Bookmarks.

Also I find that I am UNABLE to add any new Bookmark. When I click on the 'Star' in the browser toolbar, there is nothing. Before I used to Get the Add Bookmark tab and a place to SAVE, now there is nothing.

Even after I type in the URL in the address bar, and open up the required page, I am unable to Add it to my Bookmarks.

Please Help!

Gopi Menon [edited email from community support forum]

Open 1 223
Firefox Backup, recovery, and sync AliceWyman replied 2 izinyanga ezidlule

Request for Assistance - Saved Passwords and Data Not Syncing After Firefox Reinstall

Dear Firefox Support Team, After reinstalling Firefox and logging into my account, my saved passwords, bookmarks, and other data have not synced and are missing. I have c… (funda kabanzi)

Dear Firefox Support Team,

After reinstalling Firefox and logging into my account, my saved passwords, bookmarks, and other data have not synced and are missing.

I have confirmed I'm using the correct account and that sync is enabled for all data types.

Please advise on how I can recover my information. Thank you for your assistance.

Sincerely

Open 1 186
Firefox Sync failure Amit Mitra replied 5 izinyanga ezidlule