Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Youtube videos won't play lately, but will in Chrome.

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers … (funda kabanzi)

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers work fine.

Latest video I tried to play: https://www.youtube.com/watch?v=WkN8Aqb2IBc Is a DND group playing with an actor from The Outpost (TV show on CW)

In Firefox I see the initial video preview image, and after clicking to play I get a constant spinning progress animation but the video never plays. Turning on the debug overlay info shows plenty of download capacity detected (I forget the name in the UI) but very little ever transfers (bars further down).

Only oddity I can see in the debug info it puts in the the clipboard is the wrong Angle GPU. I have 2 x NVIDIA 1080ti's in SLI, and it sees a 980. Chrome shows the expected value instead. I filed a bug on the Angle project just in case. I looked on the Firefox about:support page with hardware acceleration disabled and it showed two webgl driver entries (1 and 2), both with 1080ti listed.

I tried disabling the performance feature setting and hardware acceleration (closed app then opened again). No difference.

Windows 10 x64, latest patches. Latest NVIDIA drivers through GFE (auto updates itself). Two Windows 10 graphics options are on (GPU scheduler and Variable Refresh Rate).

I've seen a couple notifications from Windows about Firefox "attempting" to use GPU hw acceleration, but I have no idea why it'd be blocked. Clicked it and it did nothing. I looked in my event viewer and didn't find anything useful either. I haven't manually set any applications to use a certain GPU. Integrated GPU from CPU is disabled in BIOS.

GPU isn't overclocked. CPU is barely. And I see no reason to think this is related. In the past I'd get reboots and event viewer errors. Even when it worked in the past I was similarly overclocked. All programs (diagnostics) I've run to verify proper functioning have passed.

Asked by EternalStudent 1 usuku oludlule

Last reply by EternalStudent 2 amahora adlule

Delete duplicate of book marks menu

Sorry: I incorrectly marked this problemsent Aug 5 as solved, but it isn't My book marks folder has a complete duplicate copy immediately following the original. I tried … (funda kabanzi)

Sorry: I incorrectly marked this problemsent Aug 5 as solved, but it isn't My book marks folder has a complete duplicate copy immediately following the original. I tried deleting individual entries from each copy but they also deleted in the other copy. I've attached two Print Screens. Original copy appears to be under Bk Mks Toolbar - See PrintScreen 1 PrintScreen 2 shows duplicate commencing again at 'Recently Bookmarked' but not sure whether in Menu, or another folder. How do I delete the copy w/ losing the original?

Asked by Pooh Bear 1 usuku oludlule

Last reply by Pooh Bear 3 amahora adlule

Recent update broke online banking date selection

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill. At bank I select vendor to pay, chose calendar to se… (funda kabanzi)

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill.

At bank I select vendor to pay, chose calendar to select date and now the cursor should turn to a 'hand icon' when hovering over date. It will not allow me to select a date to pay the bill. The cursor changes to a hand icon if I hover over past dates or day of week but not the date I want to pay the bill.

To make sure it isn't my bank's problem I logged on with Chrome and everything works as normal.

This was tested twice two weeks apart. For now I cannot use Firefox to pay bills.

Hope taking time to post this to Support will result in a response acknowledging problem and solution.

Thanks, Larry

Asked by lgbancroft 4 amahora adlule

Frequent reboot to get FIrefox to work

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot… (funda kabanzi)

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot it to get my browser to work again, and then everything's fine for a few more minutes, then it crashes again.

What's wrong, and how do I fix it?

Asked by esmiller 5 amahora adlule

ENO From Capital One

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "… (funda kabanzi)

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "Sign in with your Browser" it briefly try to open then immediately closes

Asked by Don 7 amahora adlule

Firefox is Constantly stating "Firefox is being updated by another instance."

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being upd… (funda kabanzi)

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being updated by another instance'. I have closed all browser windows. i have rebooted my machine. I have refreshed firefox. i have uninstalled and reinstalled firefox. nothing seems to help. i am running the latest version of firefox. 103.0.1 (64-bit).

Asked by jnpatel340+firefox 7 amahora adlule

Firefox closes Tab after closing downloaded attachment?

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples. Lets say I am checking my … (funda kabanzi)

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples.

Lets say I am checking my email (yahoo) and receive a video file attachment. I launch the attachment which is set ot download and automatically open my player, which is VLC. VLC launches and plays as normal. When I finish, I close VLC and find that a few seconds later my Firefox window or tab also closes.

This is not just with video files and not just from email. Same for doc files or pdf or jpg files. If it downloads and then I open it through Firefox, that tab closes once I close the third-party program.

I also tried turning off the auto-launch and just download the files, but if I start them form the downloads display in Firefox the same issue occurs. If I start explorer and browse to downloads and just launch it from there then there are no such issues.

I did notice that it only closes one tab, so if I have a dummy second tab, when the tab is closed I can use Ctrl+Shift+T to restore the previous window and continue, but it has gotten tedious to do that every time I download a file.

I did check that neither Chrome of Edge do not have such behavior.

System details. Firefox 103, Windows 10 21H2. No known major updates or changes have been made to the system to cause this change. The only extension I have is Ublock Origin, and I have tried disabling it but it did not help the problem.

Asked by elkinm 8 amahora adlule

PDF displaying as blank document.

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the docum… (funda kabanzi)

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

Asked by Dale_J_Souza 10 amahora adlule

Last reply by Dale_J_Souza 8 amahora adlule

How do I get the old Print interface back

Good morning: I updated FF 91 ESR to 102 ESR and I'm not liking the Print interface. The main problem is that the printer properties are not available. The printers de… (funda kabanzi)

Good morning:

I updated FF 91 ESR to 102 ESR and I'm not liking the Print interface. The main problem is that the printer properties are not available. The printers default is to print from tray 2, but sometimes I want to print from tray 1.

If it can be changed then I prefer code that I add to User.js "user_pref("print.tab_modal.enabled", false); " is being ignored.

thanks Norbert

Asked by Norbert38 14 amahora adlule

Last reply by Norbert38 9 amahora adlule

Videos Not Working`

No video players work with Firefox but they work fine in Chrome I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, rei… (funda kabanzi)

No video players work with Firefox but they work fine in Chrome

I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, reinstalled/reset firefox, restarted my computer, updated my GPU drivers, changed every setting such as autoplay, hardware acceleration etc., disabled all enhancements, and more.

Nothing fixes this. I get error codes on every site i try, twitch, streamable, etc. None play videos.

Asked by boe44178 23 amahora adlule

Last reply by boe44178 9 amahora adlule

Gmail will not load

Gmail will not load. I have done all of the suggested fixes: 1. clear cache, 2. clear cookies, 3. turn off all extensions, 4. restart, 5. reinstall firefox, 5. shut dow… (funda kabanzi)

Gmail will not load. I have done all of the suggested fixes: 1. clear cache, 2. clear cookies, 3. turn off all extensions, 4. restart, 5. reinstall firefox, 5. shut down restart.

It still will not load.

Asked by elise.bowman 10 amahora adlule

Unable to login to spectrum.net from Firefox - Login works in Chrome

Greetings. For the past several weeks I have been unable to log in to spectrum.net to pay a bill. Currently running Firefox 103.0.1 (64-bit) for Windows on Win 10 Pro 21H… (funda kabanzi)

Greetings. For the past several weeks I have been unable to log in to spectrum.net to pay a bill. Currently running Firefox 103.0.1 (64-bit) for Windows on Win 10 Pro 21H2. I cleared cache and deleted cookies for spectrum.net, and performed a password reset with spectrum.net. Each login fails with: "We’re sorry, we’re unable to sign you in. Please try again later. IDID-3210."

Contacted Spectrum support, agent reset the password, and was able to log in using Chrome. I then ran Chrome and successfully logged in with the new password, and successfully changed the password and logged in again via Chrome.

Login still fails in Firefox.

Asked by gene.berkowitz 12 amahora adlule

i cant open google and youtube

hi when i use lantern proxy, i cant open any site related to google! like youtube or gmail. but chrome browser can open them ! i love firefox and don't want to use anothe… (funda kabanzi)

hi when i use lantern proxy, i cant open any site related to google! like youtube or gmail. but chrome browser can open them ! i love firefox and don't want to use another browser What should i do? thank you

Asked by afish 12 amahora adlule

FireFox crashing on startup

ID report: bp-bb265373-80df-4264-a1ad-ddc980220808 AvailablePageFile: 7416332288 AvailablePhysicalMemory: 3308408832 AvailableVirtualMemory: 138531615559680 BackgroundTas… (funda kabanzi)

ID report: bp-bb265373-80df-4264-a1ad-ddc980220808

AvailablePageFile: 7416332288 AvailablePhysicalMemory: 3308408832 AvailableVirtualMemory: 138531615559680 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20220729222726 CPUMicrocodeVersion: 0x25 CrashTime: 1659952533 HeadlessMode: 0 InstallTime: 1659797756 ModuleSignatureInfo: {"CRYPTO-PRO":["cpadvai.dll","detoured.dll","cpcrypt.dll"],"Microsoft Corporation":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["cryptsp.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","wshbth.dll","dbgcore.dll","wsock32.dll","webauthn.dll","npmproxy.dll","dbghelp.dll","DWrite.dll","iertutil.dll","TextInputFramework.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","version.dll","netprofm.dll","WinTypes.dll","CoreUIComponents.dll","nlaapi.dll","propsys.dll","CoreMessaging.dll","WINMMBASE.dll","winmm.dll","uxtheme.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","cryptbase.dll","devobj.dll","umpdc.dll","kernel.appcore.dll","msasn1.dll","profapi.dll","powrprof.dll","windows.storage.dll","bcrypt.dll","bcryptPrimitives.dll","ucrtbase.dll","KERNELBASE.dll","gdi32full.dll","crypt32.dll","wintrust.dll","msvcp_win.dll","win32u.dll","cfgmgr32.dll","SHCore.dll","ws2_32.dll","ole32.dll","shlwapi.dll","shell32.dll","combase.dll","advapi32.dll","nsi.dll","msvcrt.dll","kernel32.dll","sechost.dll","clbcatq.dll","imm32.dll","gdi32.dll","msctf.dll","user32.dll","psapi.dll","oleaut32.dll","rpcrt4.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Failed to get async shutdown service: NS_ERROR_FILE_NOT_FOUND ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1703 StartupCrash: 1 StartupTime: 1659952533 SubmittedFrom: Client SystemMemoryUsePercentage: 61 Throttleable: 1 TotalPageFile: 17112100864 TotalPhysicalMemory: 8522166272 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 1.83395 Vendor: Mozilla Version: 103.0.1

Please, help to understand problem

Asked by meleshkin.n 17 amahora adlule

Cloud tabs for Firefox lost

Hello. A lost my portable firefox. There were a lot of of opened tabs, and they was synced to cloud at my mozilla account. How to open all cloud tabs at once time (not on… (funda kabanzi)

Hello. A lost my portable firefox. There were a lot of of opened tabs, and they was synced to cloud at my mozilla account. How to open all cloud tabs at once time (not one by one) at new instance of firefox after authentification? Please advice, thank you. Maybe I can export all this tabs to html list? Best regards, Denis

Asked by w_pegas 17 amahora adlule

Firefox uses too much memory because the Windows Task manager shows me that I'm using 28 tabs even though I am only using 15

This problem is causing my whole PC to stutter and LAG whenever I want to play games here is a screenshots of the task manager I tried to close it one by one by "end task… (funda kabanzi)

This problem is causing my whole PC to stutter and LAG whenever I want to play games

here is a screenshots of the task manager

I tried to close it one by one by "end task" option but still, every time I open Firefox again these tabs or whatever they are are back and using memory more than any browser

Asked by s.l.o.o.o.m_92 2 emasontweni adlule

Last reply by s.l.o.o.o.m_92 18 amahora adlule

choppy video and high cpu usage

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, fr… (funda kabanzi)

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, freezes for several seconds while audio continues as normal. this is essentially unusable. Task manager shows firefox running at 70% or more I have tried all the power management settings and that makes no difference. The Nvidia Gforce940 appears not to be used at all. All my drivers are up to date I have tried firefox troubleshoot mode, which makes no difference full screen mode or not makes no difference (its a 4k screen so I wondered if it was doing some kind of upscaling) makes no difference whether I run on external monitor or internal. Also makes no difference whether the laptop is connected to my thunderbolt dock or not. I can run the same content side by side in Chrome. Chrome displays the video smoothly with no glitches at all and consumes around 16% CPU (still no Nvidia GPU utilisation)

This problem does not happen on my other PC, a 5 year old Intel NUC, with i5 cpu, also running win 10 connected to my TV.

If i can't fix this I will have to very reluctantly revert to Chrome for video streaming I havent worked uot how to obtain the troubleshooting info to share but happy to do this if necessary

many thanks John

Asked by jcpw 19 amahora adlule