Dear Mozilla Users Community,
I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows:
FIRSTLY, you send a… (funda kabanzi)
Dear Mozilla Users Community,
I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows:
FIRSTLY, you send a message to [redacted by moderator] because the email address is associated with Firefox A\C ....
..... BUT, BUT, BUT ......
Every time I try to UNSUBSCRIBE from all your voluminous e-mails to me ............
.................. You say, and I've copied and pasted this from your UNSUBSCRIBE portal ....
.............................. I get this reply from you .......
..................................... VIZ. "This email address is not in our system. Please double check your address."
FIREFOX, please get your act together --- How can you tell me, FIRSTLY, that you've sent a message to my [redacted by moderator] because the email address is associated with Firefox A\C .......
.............. BUT then, every time I UNSUBSCRIBE --- You tell me that exactly the same email .... [redacted by moderator] ....
............................. Is not in our system. Please double check your address???????
Come on, guys --- this is highly unprofessional -- Your left hand does not know what your right hand is doing!!
My 2nd complaint is that YOU OBVIOUSLY MAKE IT AWFULLY HARD & DIFFICULT TO TRY AND E-MAIL YOU --- JUST TO REACH THIS "SUPPORT FORUM" ---
Guys, I'm not impressed ---- NOT ONE BIT.
With these 2 unsatisfactory and CUSTOMER UNFRIENDLY EVENTS & REALITIES ---
My rating of FIREFOX \ MOZILLA --- Has gone from 10/10 --- DOWN TO 3/10!!
Thank you, and I hope you will pay serious attention --- to my 2 very serious complaints.
Regards,
David Blaikie
Thunder Bay, Canada
[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]