Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Microsoft update KB4474419

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update a… (funda kabanzi)

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update as you mentioned in your Firefox 100 release notes. After reboot , I got a beep and a black screen - win 7 won't start. I had to find a way to delete the update so I could boot my system back. I asked few of my colleagues that use the same OS and they experienced the exact same problem. Surfing the web , makes it quite clear - this update is faulty and not compatible with win 7 as Microsoft claims. I would like to get a straight answer - can I update my FF99 to FF100 , without the notorious KB4474419 , or , as of FF100 , win7 sp1 is no longer applicable to Firefox ? Thanks. look4

Asked by look4 3 emasontweni adlule

Answered by AliceWyman 2 emasontweni adlule

OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly" but doesn't install

I was having the "PRR_END_OF_FILE_ERROR" Secure Connection Error and after going through that whole list of fixes ending with me deleting my firefox account and creating … (funda kabanzi)

I was having the "PRR_END_OF_FILE_ERROR" Secure Connection Error and after going through that whole list of fixes ending with me deleting my firefox account and creating a new one the issue is still happening on sites like youtube after trying to play a video for a bit so i disovered that the two default plugins were giving these messages: OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly", "Widevine Content Decryption Module provided by Google Inc. will be installed shortly." and wont install so at this point I think the final issue I need to solve to 100% fix things is to get these two plugins to finally install but I don't know how to force it to do that

Asked by That_Guy98 5 izinyanga ezidlule

Last reply by That_Guy98 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox fails to update automatically

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart th… (funda kabanzi)

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart the browser yet the update never installs. The only way to update Firefox is to download the installer from Firefox website.

I have cleared cache and cookies and that has done nothing to solve this issue

Asked by pcguy 1 unyaka odlule

Last reply by pcguy 1 unyaka odlule

Manual Firefox update

I was using one of the old Firefox ESR versions (can't remember exactly which) because I was still on an old Mac OS version, 10.9 to be more specific. I recently updated … (funda kabanzi)

I was using one of the old Firefox ESR versions (can't remember exactly which) because I was still on an old Mac OS version, 10.9 to be more specific.

I recently updated to macOS Sierra 10.12.6 and as a result, as soon as I opened Firefox, I went to check if it would update on its own and it did. It updated to version 91.6.0 esr. After this update, something weird happened: the browser won't load any page.

I checked, it's not an internet connection, because other browsers are working normally. It won't load any extensions either. So I want to fix this issue with an update.

The question is this: I remember installing what was called Firefox Quantum. As of now, the name on the about section is just Firefox Browser, maybe because of the updates. • Can I install the latest "regular" Firefox 97.0 on top of the this old installation, just using a standalone dmg file? • Will this installation preserve everything that's already in the browser? By everything I mean bookmarks, extensions, history, cookies, etc.

It seems to me that the automatic updater isn't installing version 97.0 on its own because it's coming from the ESR versions. So it's stopped at 91.6.0 esr.

Thanks in advance

Asked by kinets 4 izinyanga ezidlule

Last reply by James 4 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

FireFox update

On Win 10 / Firefox 91.0 I keep getting a popup saying I need to update FF with options to download or dismiss. When I go to "about FF" I am told I am current. This occur… (funda kabanzi)

On Win 10 / Firefox 91.0 I keep getting a popup saying I need to update FF with options to download or dismiss. When I go to "about FF" I am told I am current. This occurs about once a day no matter which option I choose. I have restarted FF several times for other reasons but the popup still occurs frequently.

Asked by jal64 10 izinyanga ezidlule

Answered by FredMcD 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Updated Firefox, won't run on my OS. How do I go back to old version.

I just updated Firefox to latest version and cannot run it on my current OS. How can I get back to the older version I was using until I'm able to upgrade my OS? As it st… (funda kabanzi)

I just updated Firefox to latest version and cannot run it on my current OS. How can I get back to the older version I was using until I'm able to upgrade my OS? As it stands I cannot access Firefox on my Mac. The icon has a big do not enter cross on it. Please help. Fast. Thanks.

Asked by dog_star 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox update failed. reason unknown

I keep getting the message "update failed. reason unknow" and always have to install updates manually despite my settings (see attachments). How can I get Firefox to upda… (funda kabanzi)

I keep getting the message "update failed. reason unknow" and always have to install updates manually despite my settings (see attachments). How can I get Firefox to update automatically?

Asked by 5crambler 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox constantly crashing when setup to update via GPO

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO. Firefox is now crashing on multiple Computers, I think they might … (funda kabanzi)

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO.

Firefox is now crashing on multiple Computers, I think they might be crashing while trying to update themselves, as per GPO.

Any help please , crash report attached


https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows

Asked by rwaldron1 8 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

  • Kusonjululiwe

Extremely urgent

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for… (funda kabanzi)

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for help. Let me know right away how to remove the mozilla updater from my computer and get back to the firefox browser that works. This is interfering with my web searches and banking. This is extremely urgent.

Asked by alubbers 5 izinyanga ezidlule

Answered by Terry 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox needs a much better profile management system

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better… (funda kabanzi)

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better profile management and back system. Particularly there should be a mandatory step to backup a current profile before updating. Today I updated Firefox not by choice, for some reason my PC decided that a single click was a double click. So the latest version created a brand new profile I assume because I already had Firefox open. I am beyond rage right now because I just spent the last half hour trying to find my correct profile in my user data because for some insane reason Firefox decided to create two new profiles.

I manually backed up my profile data but it's incredibly stupid that A) the profile naming is gibberish and B) I had to do that in the first place.8

Asked by njdev 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox update deleted profile

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replac… (funda kabanzi)

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE! I finally had to restore my entire system from a backup. What's going on and how can I prevent it happening again?

Asked by PD-Firefox 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

help to web bro

Hello I have a second computer network that has hotspot enabled. For Mozilla browser to be updated automatically without the need for a hotspot username and password. The… (funda kabanzi)

Hello I have a second computer network that has hotspot enabled. For Mozilla browser to be updated automatically without the need for a hotspot username and password. The IP and address of the sites related to the Mozilla browser update must be entered in the walled Garden of the MikroTik router. Please help.

Asked by hoseinzm1 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule