I-Firefox Isithangami Sokwesekwa

Hi,

I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#search but nothing seems to work.

Thanks

These websites won't play audio or video in Firefox 110.0.1, they work in Chrome 110.0.5481.177

https://www.vrt.be/vrtnu/livestream/audio/stubru/ When I click the Play button I get an error "Oops, something went wrong, error code 200" which seems to be a general error code. In Chrome the music starts playing instantly.

https://f1tv.formula1.com/ I have a subscription but video won't play. I can press the Play button, sometimes I see a preloader but the screen stays black, no audio or video. In Chrome the content just starts playing, be it live or recorded content.

Steps I took to get audio/video working inb Firefox, but to no avail:

run above websites in private tabs download Firefox again and run it from its folder in Downloads start Firefox in Troubelshoot mode start Firefox in Troubleshoot mode and Refresh Firefox disabled / enabled Plugin Widevine Content Decryption Module provided by Google Inc disabled / enabled Play DRM-controlled content in Settings disabled / enabled Enhanced Tracking protection disablde / enabled allow media autoplay

In other discussions it was opted to remove the PulseAudio config by running the below command and rebooting rm ~/.config/pulse/*

Any help to get this working again would be greatly appreciated!

I am getting a 404 Not Found message on only one page of a gigantic web site (www.bowl.com). I go to this page 10 or 15 times a week--for almost 20 years--and have never had a problem. Bowl.com's IT department has no idea why. I have cleared my cache and history (many times over the last week or so), and nothing seems to work.

I can access this page with Edge, and with my smartphone and on other computers in my network (Firefox), but I have to access this page with my THIS computer.

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you

Fresh snap install of Firefox. No addons or anything. Right out of the box. I cannot drag a URL and pin it into a folder - it does not produce that usual line indicating where the bookmark will be placed. Show your Bookmarks displayed on bookmarks.

Application Basics

Name: Firefox Version: 91.0 Build ID: 20210804193234 Distribution ID: canonical-002 Update Channel: release-cck-ubuntu User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0 OS: Linux 5.11.0-25-generic #27~20.04.1-Ubuntu SMP Tue Jul 13 17:41:23 UTC 2021 Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by safe mode Remote Processes: 6 Enterprise Policies: Active Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: true

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 24.2.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org

Remote Features

Remote Processes

Type: Web Content Count: 3 / 8

Type: Extension Count: 1

Type: Privileged About Count: 1

Type: Preallocated Count: 1

Add-ons

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: Acholi (UG) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ach@firefox.mozilla.org

Name: Afrikaans Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-af@firefox.mozilla.org

Name: Aragonés Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-an@firefox.mozilla.org

Name: Armenian (AM) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-hy-AM@firefox.mozilla.org

Name: Asturianu Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ast@firefox.mozilla.org

Name: Azərbaycanca (AZ) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-az@firefox.mozilla.org

Name: Bahasa Indonesia (ID) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-id@firefox.mozilla.org

Name: Bahasa Melayu (ms) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ms@firefox.mozilla.org

Name: Basque Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-eu@firefox.mozilla.org

Name: Béarla (SAM) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ga-IE@firefox.mozilla.org

Name: Bengali (Bangladesh) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-bn@firefox.mozilla.org

Name: Bosanski Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-bs@firefox.mozilla.org

Name: Breton Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-br@firefox.mozilla.org

Name: Català (Valencià) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ca-valencia@firefox.mozilla.org

Name: Català Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ca@firefox.mozilla.org

Name: Chinese Simplified (zh-CN) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-zh-CN@firefox.mozilla.org

Name: Cymraeg Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-cy@firefox.mozilla.org

Name: Czech (CZ) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-cs@firefox.mozilla.org

Name: Dansk (da) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-da@firefox.mozilla.org

Name: Deutsch (DE) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-de@firefox.mozilla.org

Name: Dolnoserbšćina Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-dsb@firefox.mozilla.org

Name: English (CA) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-en-CA@firefox.mozilla.org

Name: English (GB) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-en-GB@firefox.mozilla.org

Name: Español (AR) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-es-AR@firefox.mozilla.org

Name: Español (Chile) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-es-CL@firefox.mozilla.org

Name: Español (España) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-es-ES@firefox.mozilla.org

Name: Español (México) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-es-MX@firefox.mozilla.org

Name: Esperanto Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-eo@firefox.mozilla.org

Name: Estonian Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-et@firefox.mozilla.org

Name: Finnish Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-fi@firefox.mozilla.org

Name: Français Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-fr@firefox.mozilla.org

Name: Frysk (fy) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-fy-NL@firefox.mozilla.org

Name: Gàidhlig Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-gd@firefox.mozilla.org

Name: Galego (España) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-gl@firefox.mozilla.org

Name: Georgian (ქართული) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ka@firefox.mozilla.org

Name: Guarani (Paraguay) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-gn@firefox.mozilla.org

Name: Gujarati (IN) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-gu-IN@firefox.mozilla.org

Name: Hebrew (IL) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-he@firefox.mozilla.org

Name: Hindi Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-hi-IN@firefox.mozilla.org

Name: Hornjoserbšćina Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-hsb@firefox.mozilla.org

Name: Hrvatski (HR) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-hr@firefox.mozilla.org

Name: Icelandic (IS) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-is@firefox.mozilla.org

Name: Interlingua Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ia@firefox.mozilla.org

Name: IsiXhosa Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-xh@firefox.mozilla.org

Name: Italiano (IT) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-it@firefox.mozilla.org

Name: Japanese Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ja@firefox.mozilla.org

Name: Kaqchikel (Guatemala) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-cak@firefox.mozilla.org

Name: Kazakh (KZ) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-kk@firefox.mozilla.org

Name: Korean (KR) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ko@firefox.mozilla.org

Name: Latviešu (LV) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-lv@firefox.mozilla.org

Name: Lietuvių Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-lt@firefox.mozilla.org

Name: Ligure (Zeneize) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-lij@firefox.mozilla.org

Name: Magyar (HU) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-hu@firefox.mozilla.org

Name: Marathi Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-mr@firefox.mozilla.org

Name: Myanmar (Burmese) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-my@firefox.mozilla.org

Name: Nederlands (NL) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-nl@firefox.mozilla.org

Name: Norsk (bokmål) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-nb-NO@firefox.mozilla.org

Name: Norsk (nynorsk) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-nn-NO@firefox.mozilla.org

Name: Occitan Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-oc@firefox.mozilla.org

Name: Polski Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-pl@firefox.mozilla.org

Name: Português (Europeu) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-pt-PT@firefox.mozilla.org

Name: Português (pt-BR) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-pt-BR@firefox.mozilla.org

Name: Pulaar Fulfulde Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ff@firefox.mozilla.org

Name: Punjabi (Gurmukhi) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-pa-IN@firefox.mozilla.org

Name: Română (România) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ro@firefox.mozilla.org

Name: Rumantsch Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-rm@firefox.mozilla.org

Name: Russian (RU) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ru@firefox.mozilla.org

Name: Scots Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sco@firefox.mozilla.org

Name: Shqip Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sq@firefox.mozilla.org

Name: Sinhala (si-LK) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-si@firefox.mozilla.org

Name: Ślōnski Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-szl@firefox.mozilla.org

Name: Slovak (SK) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sk@firefox.mozilla.org

Name: Slovenski jezik Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sl@firefox.mozilla.org

Name: Soŋay Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-son@firefox.mozilla.org

Name: Svenska (SE) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sv-SE@firefox.mozilla.org

Name: Tagalog (PH) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-tl@firefox.mozilla.org

Name: Taqbaylit Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-kab@firefox.mozilla.org

Name: Tiếng Việt Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-vi@firefox.mozilla.org

Name: Traditional Chinese (zh-TW) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-zh-TW@firefox.mozilla.org

Name: Triqui (Oaxaca) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-trs@firefox.mozilla.org

Name: Türkçe (TR) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-tr@firefox.mozilla.org

Name: Ukrainian (UA) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-uk@firefox.mozilla.org

Name: Uzbek Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-uz@firefox.mozilla.org

Name: Ελληνικά Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-el@firefox.mozilla.org

Name: Беларуская Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-be@firefox.mozilla.org

Name: Български Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-bg@firefox.mozilla.org

Name: Македонски Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-mk@firefox.mozilla.org

Name: српски (sr) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sr@firefox.mozilla.org

Name: اردو (پاکستان) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ur@firefox.mozilla.org

Name: العربية Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ar@firefox.mozilla.org

Name: فارسی (ایران) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-fa@firefox.mozilla.org

Name: नेपाली Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ne-NP@firefox.mozilla.org

Name: ஆங்கிலம் (யூஎஸ்) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ta@firefox.mozilla.org

Name: తెలుగు (IN) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-te@firefox.mozilla.org

Name: ಕನ್ನಡ Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-kn@firefox.mozilla.org

Name: ไทย Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-th@firefox.mozilla.org

Name: ខ្មែរ Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-km@firefox.mozilla.org

Graphics

Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Window Protocol: wayland Desktop Environment: gnome Target Frame Rate: 60 GPU #1 Active: Yes Description: Mesa DRI Intel(R) UHD Graphics 620 (KBL GT2) Vendor ID: 0x8086 Device ID: 0x5917 Driver Vendor: mesa/i965 Driver Version: 20.0.8.0 RAM: 0 GPU #2 Active: No Vendor ID: 0x10de Device ID: 0x1d10 Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: skia CairoUseXRender: 0 CMSOutputProfile: Empty profile data Display0: 1920x1080 DisplayCount: 1 Decision Log HW_COMPOSITING: available by default disabled by user: Disabled by pref blocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled WEBRENDER: available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: disabled by default: Disabled by default blocklisted by env: Blocklisted by gfxInfo WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default unavailable by env: OS not supported WEBRENDER_DCOMP_PRESENT: available by default disabled by user: User disabled via pref unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE: available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled OMTP: disabled by default: Disabled by default blocked by runtime: OMTP blocked by safe-mode WEBGPU: disabled by default: Disabled by default unavailable-no-webrender by runtime: WebGPU can't present without WebRender X11_EGL: available by default blocklisted by env: Blocklisted by gfxInfo DMABUF: available by default

Media

Audio Backend: pulse-rust Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 51.37ms (4.73) Output Devices Name: Group Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1f.3/sound/card0 Input Devices Name: Group Monitor of Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1f.3/sound/card0 Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1f.3/sound/card0

Enumerate database

Environment Variables

DISPLAY: :0 GDK_PIXBUF_MODULE_FILE: /home/js/snap/firefox/common/.cache/gdk-pixbuf-loaders.cache GDK_PIXBUF_MODULEDIR: /snap/firefox/574/gnome-platform/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders GDK_BACKEND: wayland MOZ_ASSUME_USER_NS: 1 MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /home/js/snap/firefox/common/.mozilla/firefox/xqxt20fs.default-1628993400544/crashes/events MOZ_CRASHREPORTER_RESTART_ARG_0: /snap/firefox/574/firefox MOZ_CRASHREPORTER_RESTART_ARG_1: MOZ_CRASHREPORTER_DATA_DIRECTORY: /home/js/snap/firefox/common/.mozilla/firefox/Crash Reports MOZ_CRASHREPORTER_PING_DIRECTORY: /home/js/snap/firefox/common/.mozilla/firefox/Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /snap/firefox/574/browser/crashreporter-override.ini MOZ_LAUNCHED_CHILD: XRE_PROFILE_PATH: XRE_PROFILE_LOCAL_PATH: XRE_START_OFFLINE: XRE_BINARY_PATH: XRE_RESTARTED_BY_PROFILE_MANAGER: MOZ_SAFE_MODE_RESTART: MOZ_APP_RESTART: 1

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): true Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false Media: AVIF (image.avif.enabled): false Media: JPEG XL (image.jxl.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): true Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: inputmode (dom.forms.inputmode): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false Win32k Lockdown (security.sandbox.content.win32k-disable): false

Remote Experiments

Important Modified Preferences

browser.contentblocking.category: custom browser.privatebrowsing.autostart: true browser.search.region: US browser.search.suggest.enabled: false browser.startup.homepage: https://dnsleaktest.com browser.startup.homepage_override.buildID: 20210804193234 browser.startup.homepage_override.mstone: 91.0 browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.suggest.bookmark: false browser.urlbar.suggest.engines: false browser.urlbar.suggest.history: false browser.urlbar.suggest.openpage: false browser.urlbar.suggest.topsites: false doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.home-region: US doh-rollout.skipHeuristicsCheck: true dom.forms.autocomplete.formautofill: true dom.push.userAgentID: c1c44d217cfa4338b6de5e04843e5600 extensions.formautofill.creditCards.enabled: false extensions.lastAppVersion: 91.0 idle.lastDailyNotification: 1628994015 layers.acceleration.disabled: true media.gmp-manager.buildID: 20210804193234 media.gmp-manager.lastCheck: 1628993829 media.gmp.storage.version.observed: 1 media.videocontrols.picture-in-picture.video-toggle.enabled: false network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1628994015 privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1628994015838 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.remote_settings.crlite_filters.checked: 1628993809 security.remote_settings.intermediates.checked: 1628993809 security.sandbox.content.tempDirSuffix: ecf7d2a9-30fc-4ef9-9929-6872e4e3b2ee services.sync.declinedEngines: services.sync.engine.addresses.available: true storage.vacuum.last.index: 0

Important Locked Preferences

fission.autostart.session: false

Places Database

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.32 Version in use: 4.32

NSS Expected minimum version: 3.68 Version in use: 3.68

NSSSMIME Expected minimum version: 3.68 Version in use: 3.68

NSSSSL Expected minimum version: 3.68 Version in use: 3.68

NSSUTIL Expected minimum version: 3.68 Version in use: 3.68

Sandbox

Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces: true Content Process Sandboxing: true Media Plugin Sandboxing: true Content Process Sandbox Level: 4 Effective Content Process Sandbox Level: 4 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported

Rejected System Calls

Startup Cache

Disk Cache Path: /home/js/snap/firefox/common/.cache/mozilla/firefox/xqxt20fs.default-1628993400544/startupCache/startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it was nowhere near the top of Google's results, I thought I'll share my solution in the hopes that this would help someone facing this same issue.

The hardware:

• Asus UM425IA Zenbook (AMD Ryzen 7 4700U CPU)

Worked in:

• Ubuntu 20.04 LTS
• Firefox provided by APT repository
• Xorg display server

Not working in:

• Ubuntu 22.04 LTS
• Firefox 99.0.1 provided by snap
• Wayland display server
• File picker worked briefly on fresh install, but something (not sure what) quickly breaks file picker functionality

The symptoms:

• Firefox stopped being able to open file picker dialogs
• Right clicking an image and selecting "Save Image As..." does nothing
• With forms that accept file upload (such as on this post question page "Add images (optional):"), clicking "Browse" does nothing
• File downloads work correctly when set to "Save files to ..." under Settings, but nothing happens when set to "Always ask you where to save files"
• No response to "Ctrl + O" open file shortcut

Similar questions and solutions:

• Fixed by reinstalling Firefox
• Fixed by resetting Firefox
• Fixed with a restart on a Mac
• Fixed by downgrading to Ubuntu 16.04

Things I tried that did not work:

• Disabling hardware acceleration
• Starting with add-ons disabled
• Troubleshoot mode
• Clearing startup cache
• Clearing cookies and site data
• Clearing history
• Refreshing Firefox
• Creating and using a new profile
• Deleting the `xulstore.json` file from the profile directory
• Toggling all permissions under Ubuntu Settings > Applications > Firefox to off and then back to on
• chmod 777 ~/Downloads
• Disabling native file picker "ui.allow_platform_file_picker = false"

And finally, what fixed it for me was to go into "about:config" and change "widget.use-xdg-desktop-portal.file-picker" from "2" to "0". Credit to this post that clued me in.

I really hope this saves someone else 2 days of hair pulling and I would appreciate advice from someone more knowledgeable than me on:

• Why this fixed the problem
• Whether I should be opening a bug report either against Firefox, or Ubuntu
• Whether I should also be changing "widget.use-xdg-desktop-portal.mime-handler" and "widget.use-xdg-desktop-portal.settings", both are currently set to "2"

I had a version of firefox working. The world was sweet.

One day (1 July or there about) things changed and firefox was basically useless. When I load it, all logins are forgotten and I have to log in again. (Painful, and another thread)

That aside: The "new" version was 102.0 This was applied to my machine without me knowing. (This also happened on another machine I have but luckily it didn't suffer the same problem.) But anyway...

The machine now has 102.0 installed.

The other day while trying to find what is "broken" in it, I am told there is an update and it told me I had 13 days to do it.... Or something like that. Alas I've deleted the screen shot as I need to keep the bin less full to help me if I accidentally delete something I shouldn't.

So now I have 102.0.1

So I'm confused: What is the mechanics of rolling out updates? An update I didn't want (beside the point) but none the less broke firefox was done without my knowledge, and yet another one which was throwing up messages at me when I loaded firefox doesn't?

I don't really know what either update did.

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag and drop works. I am able to choose the download folder from the settings and upload any folder, though.

I'm running Firefox 103.0.1 on Linux Ubuntu 22.04 LTS.

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize too. For example youtube starts resizing video window height and width - and this is very annoying. How do I remove 'playing' text from tab FOREVER?

I'm running Linux Ubuntu 20.4

Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file browser comes up.

As per previous discussions on this issue, I have tried Safe mode, refresh (in fact total new operating system and re-install of firefox) and disabling hardware acceleration, even turning off popup blocker and none of these have made any difference.

Youtube music on background and java-game playing(mahjong). After few hours, firefox crash after 'fetchmail' command on bash-terminal. This has happened now two times, both times opening another program induced crash. No messages in logs, it would seem like POP3 port access/ssl/something makes firefox just exit.

LSB Version: core-11.1.0ubuntu2-noarch:printing-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch Distributor ID: Ubuntu Description: Ubuntu 20.04.4 LTS Release: 20.04 Codename: focal

Firefox cannot access my local filesystem. When I open a PDF in the browser and click the Save button, nothing happens. When I click a "Browse..." button to browse the filesystem and upload a file to a website, nothing happens.

This issue does not happen in Google Chrome. This issue persists in Troubleshooting Mode.

Please help! I'd be glad to provide more details as requested.

Good afternoon. I just made a clean install of Ubuntu 22.04 in my system. I use Firefox, to navigate, study and download diverse things, including work files. When I tried to download those files in my google drive, it shows me the folder which I will use, everything right, but when I hit "Save", nothing happens. Do you know which is the problem? I can access drive from "files" from Ubuntu without problem, upload and download files... Thanks in advance.

Orlando

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page.

What happens: I click the "change image" button, it gives me the os file picker. I select the file i want and click open and the file picker goes away. The "progress" bar at the top of the image shows up, changes through several states it seems. Then all screens freeze, and the computer stops responding to all output.

Supplemental info: This started happening after an update from ubuntu 18.04 lts to 21 to 22.04 lts. So I know I was not using a flatpak before and I am now.

I've attempted to use strace to figure out what's happening at the time of the freeze I'll include a picture of that if this form does not cause my entire pc to freeze. But didn't really get any useful info from that. I tried reading dmesg at the time of the crash but so far the screen freezes before any relevent information pops up. I've not been able to find any logs about whats going in previous dmesg logs.

Troubleshooting steps: I've attempted the same procedure in firefox's safe mode. This does not seem to stop the crash. I've attempted the same procedure using chrome and this works as it should.

Brand new installation of Ubuntu Focal (on an ARM Chromebook, using Crouton). Installed Firefox (104), runs fine but as soon as I sign into my Firefox account it immediately crashes. Continues to crash if I start in safe-mode, so I don't think the problem is an extension. After some online research and some trial and error I seem to have determined that I can sign into my Firefox account as long as password sync is disabled. But as soon as I enable password sync, Firefox immediately crashes.

Error message in terminal is always about GPU, which maybe isn't properly set up or maybe Firefox has a problem with it, but if I use the software renderer it doesn't cause a problem (MOZ_ENABLE_WAYLAND=0 firefox). Hard to imagine that this has anything to do with crashing when syncing passwords?

Crash Annotation GraphicsCriticalError: |[0][GFX1-]: No GPUs detected via PCI (t=2.77546) [GFX1-]: No GPUs detected via PCI Crash Annotation GraphicsCriticalError: |[0][GFX1-]: No GPUs detected via PCI (t=2.77546) |[1][GFX1-]: glxtest: process failed (received signal 11) (t=2.77573) [GFX1-]: glxtest: process failed (received signal 11) Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Crash Annotation GraphicsCriticalError: |[C0][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=3.29811) Exiting due to channel error. Segmentation fault (core dumped)

I can't use any mouse's scroll wheel in Firefox. I've tried multiple mouses and even a trackpad and none of them will scroll. They all work fine elsewhere in the Ubuntu OS, but just not in Firefox. The manual scroll bars work fine and auto scroll works fine. I have tried starting Firefox in safe mode with all extensions and add ons disabled, but that didn't work. I tried turning off the hardware acceleration in Firefox settings and that didn't help either. Any suggestions before I switch browsers?

Any Safe ...As.. in my Firefox isn't working. Nor from right mouse click, nor from menu-file. Currently I'm with 108 under XFCE(Ubuntu). But the troubles was may be after 98. I've disabled all extensions - persist. I tried also Troubleshooting mode - still persist. I've tried reinstalling - persist. Where have to look? With Chromium I do not have such troubles. Thank you!

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows that ask for me to select the application to open the link.. When doing this the only option have I have is System Handler and Choose Application.. Neither option is helpful.. This did not happen with firefox packaged with .deb .. I am assuming that this deal with snap sandbox security.. I later read an article

I did a little reading and came across a link https://ubuntu.com/blog/how-to-snap-introducing-classic-confinement

Which instructed on how to create a snap with --classic confinement.. I am not sure if this will resolve the issue that I am having .. But I didn't find that I could install firefox snap with the --classic option.. I am not that familiar with snaps so I could be completely off but wanted to know if someone could look into it..

I would like to add an image but it doesn't seem like firefox will allow me to on this page. (Browse is not opening a window) Also copy and paste didn't work