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I can't save files in Firefox

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 W… (funda kabanzi)

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 With Chrome everything works perfectly so I assume it's a problem from Firefox.

When I open a PDF, a MP3 or any file, the "save" option doesn't display anything. Usually it opened a dialog where I could choose the folder where I wanted to download the file, but now I have nothing.

I have only 4 extensions: - adblocker ultimate - duckduckgo privacy essentials - vuejs dev tools - zotero connector

I always had them and I never encountered any problem.

Asked by DJ Caësar 9114 1 unyaka odlule

Answered by DJ Caësar 9114 1 unyaka odlule

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Unable to show File Picker

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it … (funda kabanzi)

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it was nowhere near the top of Google's results, I thought I'll share my solution in the hopes that this would help someone facing this same issue.

The hardware:

  • Asus UM425IA Zenbook (AMD Ryzen 7 4700U CPU)

Worked in:

  • Ubuntu 20.04 LTS
  • Firefox provided by APT repository
  • Xorg display server

Not working in:

  • Ubuntu 22.04 LTS
  • Firefox 99.0.1 provided by snap
  • Wayland display server
  • File picker worked briefly on fresh install, but something (not sure what) quickly breaks file picker functionality

The symptoms:

  • Firefox stopped being able to open file picker dialogs
  • Right clicking an image and selecting "Save Image As..." does nothing
  • With forms that accept file upload (such as on this post question page "Add images (optional):"), clicking "Browse" does nothing
  • File downloads work correctly when set to "Save files to ..." under Settings, but nothing happens when set to "Always ask you where to save files"
  • No response to "Ctrl + O" open file shortcut

Similar questions and solutions:

Things I tried that did not work:

  • Disabling hardware acceleration
  • Starting with add-ons disabled
  • Troubleshoot mode
  • Clearing startup cache
  • Clearing cookies and site data
  • Clearing history
  • Refreshing Firefox
  • Creating and using a new profile
  • Deleting the `xulstore.json` file from the profile directory
  • Toggling all permissions under Ubuntu Settings > Applications > Firefox to off and then back to on
  • chmod 777 ~/Downloads
  • Disabling native file picker "ui.allow_platform_file_picker = false"

And finally, what fixed it for me was to go into "about:config" and change "widget.use-xdg-desktop-portal.file-picker" from "2" to "0". Credit to this post that clued me in.

I really hope this saves someone else 2 days of hair pulling and I would appreciate advice from someone more knowledgeable than me on:

  • Why this fixed the problem
  • Whether I should be opening a bug report either against Firefox, or Ubuntu
  • Whether I should also be changing "widget.use-xdg-desktop-portal.mime-handler" and "widget.use-xdg-desktop-portal.settings", both are currently set to "2"

Asked by James Fu 2 iminyaka edlule

Answered by Kiki 1 unyaka odlule

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Tabs not switching until windows are resized

This isn't a constant issue for me, but occasionally the browser will suddenly break such that when I switch tabs, nothing actually updates until I do something like rest… (funda kabanzi)

This isn't a constant issue for me, but occasionally the browser will suddenly break such that when I switch tabs, nothing actually updates until I do something like restore/maximise the window. I can still interact with the page itself, but whether using the mouse or keyboard shortcuts, changing, opening, or closing tabs, or even typing in the navigation bar, won't do anything until I resize the window again. I haven't been able to figure out any pattern to when this state triggers, but after it does, it doesn't clear up without closing and reopening the browser. I have recorded a video showing this behavior but I am unable to upload it here, and still images would not properly convey the issue.

Asked by rubegoldbergguy 8 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

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Firefox password sync causes crash? [Ubuntu Focal]

Brand new installation of Ubuntu Focal (on an ARM Chromebook, using Crouton). Installed Firefox (104), runs fine but as soon as I sign into my Firefox account it immediat… (funda kabanzi)

Brand new installation of Ubuntu Focal (on an ARM Chromebook, using Crouton). Installed Firefox (104), runs fine but as soon as I sign into my Firefox account it immediately crashes. Continues to crash if I start in safe-mode, so I don't think the problem is an extension. After some online research and some trial and error I seem to have determined that I can sign into my Firefox account as long as password sync is disabled. But as soon as I enable password sync, Firefox immediately crashes.

Error message in terminal is always about GPU, which maybe isn't properly set up or maybe Firefox has a problem with it, but if I use the software renderer it doesn't cause a problem (MOZ_ENABLE_WAYLAND=0 firefox). Hard to imagine that this has anything to do with crashing when syncing passwords?

Crash Annotation GraphicsCriticalError: |[0][GFX1-]: No GPUs detected via PCI (t=2.77546) [GFX1-]: No GPUs detected via PCI Crash Annotation GraphicsCriticalError: |[0][GFX1-]: No GPUs detected via PCI (t=2.77546) |[1][GFX1-]: glxtest: process failed (received signal 11) (t=2.77573) [GFX1-]: glxtest: process failed (received signal 11) Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Crash Annotation GraphicsCriticalError: |[C0][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=3.29811) Exiting due to channel error. Segmentation fault (core dumped)

Asked by mc510 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Can't use scroll wheel in Firefox

I can't use any mouse's scroll wheel in Firefox. I've tried multiple mouses and even a trackpad and none of them will scroll. They all work fine elsewhere in the Ubuntu O… (funda kabanzi)

I can't use any mouse's scroll wheel in Firefox. I've tried multiple mouses and even a trackpad and none of them will scroll. They all work fine elsewhere in the Ubuntu OS, but just not in Firefox. The manual scroll bars work fine and auto scroll works fine. I have tried starting Firefox in safe mode with all extensions and add ons disabled, but that didn't work. I tried turning off the hardware acceleration in Firefox settings and that didn't help either. Any suggestions before I switch browsers?

Asked by john.mcclung22 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Firefox displays a blank screen on startup

Hi, I have firefox on my Ubuntu 23.04. When i start it it shows a black screen. I click quit on my system and then i startup and it lunches normally. What am I doing wron… (funda kabanzi)

Hi, I have firefox on my Ubuntu 23.04. When i start it it shows a black screen. I click quit on my system and then i startup and it lunches normally. What am I doing wrong or how to fix it?

Asked by rokd25999 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Can't attach or download files

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag… (funda kabanzi)

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag and drop works. I am able to choose the download folder from the settings and upload any folder, though.

I'm running Firefox 103.0.1 on Linux Ubuntu 22.04 LTS.

Asked by gabrielegagliardi23 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Firefox Save Image/File not work

Any Safe ...As.. in my Firefox isn't working. Nor from right mouse click, nor from menu-file. Currently I'm with 108 under XFCE(Ubuntu). But the troubles was may be after… (funda kabanzi)

Any Safe ...As.. in my Firefox isn't working. Nor from right mouse click, nor from menu-file. Currently I'm with 108 under XFCE(Ubuntu). But the troubles was may be after 98. I've disabled all extensions - persist. I tried also Troubleshooting mode - still persist. I've tried reinstalling - persist. Where have to look? With Chromium I do not have such troubles. Thank you!

Asked by lbakalov 1 unyaka odlule

Answered by lbakalov 1 unyaka odlule

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How to open local files in Firefox 100 snap?

I'm on Ubuntu 22.04 which is using the snap package of Firefox. It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and ru… (funda kabanzi)

I'm on Ubuntu 22.04 which is using the snap package of Firefox.

It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run `firefox /tmp/test.html`, it returns a file not found error. Why?

I don't have the problem with files in my home directory.

Asked by simon.eu 2 iminyaka edlule

Answered by jonzn4SUSE 2 iminyaka edlule

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When trying to access local files, sometimes get 'Access to the file was denied'

Hi, I'm trying to access locally-installed help files that are in /usr/share. When I try accessing anything starting with "file:///usr" in Firefox, I get "Access to the … (funda kabanzi)

Hi,

I'm trying to access locally-installed help files that are in /usr/share. When I try accessing anything starting with "file:///usr" in Firefox, I get "Access to the file was denied".

I've already set "security.fileuri.strict_origin_policy = false", which now let me access "file:///tmp", "file:///media" and "file:///home", but anything under "file:///usr" (and serveral other top-level directories) still returns the access denied error.

I'm running Firefox 102.0.1 (64-bit) on Ubuntu 22.04.1 LTS.

Asked by henry41 1 unyaka odlule

Last reply by henry41 1 unyaka odlule

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Flashing video on https://abcnews.go.com/

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is… (funda kabanzi)

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is an autostarting video. But instead of either waiting until I click on it or autostarting normally, it flashes wildly. I have disabled all extensions and the problem persists. Has anyone else encountered this? And more importantly, does anyone have a fix for this issue?

Bob Reed

Asked by neutronJK 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Merge titlebar with Menu Bar

I upgraded my laptop to Ubuntu 22.04 and am running FireFox 102.01 (64-bit) now. I noticed that (by default, at least) the FireFox titlebar has disappeared. What would h… (funda kabanzi)

I upgraded my laptop to Ubuntu 22.04 and am running FireFox 102.01 (64-bit) now.

I noticed that (by default, at least) the FireFox titlebar has disappeared. What would have been its contents are shown on the tab-label, though I usually have enough tabs open that only a few letters of the title are visible.

That being said, about 75% of the space is empty on the Menu Bar, which only lists File Edit View History Bookmarks Tools Help Why not show the page title in a pane on the right-end (or middle) of the Menu Bar?

Asked by Carl 2 iminyaka edlule

Last reply by Carl 1 unyaka odlule

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Lose focus on some websites when pressing the Control key

I am using Firefox 127 on Ubuntu. When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pas… (funda kabanzi)

I am using Firefox 127 on Ubuntu.

When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pasting for example.

Sometimes the focus is back when I release Control, sometimes it is lost and I have to click again on the text field. It does not happen on all websites, for example support.mozilla.org works well, but it happens on duckduckgo or overleaf.

It does not seem to be the same as existing issues such as [the "show mouse when press Ctrl" of Ubuntu] (it is disabled) or an addon (the problem still happens in safe mode).

In case it is useful, when I press Control the tab bar background goes slightly darker, see attached images.

Thanks for your help :) Nicolas

Asked by nnadisic 3 emasontweni adlule

Answered by jonzn4SUSE 2 emasontweni adlule

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Printers not being seen in Firefox 104.0.2

Since the upgrade to Firefox 104.0.2, the only option when printing is to select "Save to PDF". All other apps can printer to any of my printers. I have to save as a pdf … (funda kabanzi)

Since the upgrade to Firefox 104.0.2, the only option when printing is to select "Save to PDF". All other apps can printer to any of my printers. I have to save as a pdf then print the document using the PDF viewer. I have HP4100 & HP9025 printers on my network, that all other apps can see and print to. I've refreshed Firefox & re-installed Firefox but the problem still persists. The System's printer dialog shows that both printers are available and changing default, or reinstalling the printers makes no difference. OS is Ubuntu 22.04.1 LTS.

Screenshots show the printer window in Firefox, and the Printer Settings from the OS Settings window.

Asked by steve.marvelley 1 unyaka odlule

Last reply by steve.marvelley 1 unyaka odlule

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firefox tabs crash on kernel 6.0 (and following)

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.… (funda kabanzi)

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.15. But when I upgrade to kernel 6 (which is now at 6.0.5) Firefox tabs crash. Reloading doesn't help. Each new tab I open gives the same crash message. I have to restart to get Firefox going again. So I removed kernel 6 and reverted back to kernel 5.19 and have no problems any more. But question, what is the problem between kernel 6 and firefox? Does anybody else experience this problem?

I have no other problems with kernel 6 with other programs or hardware or whatever, only firefox tabs crash...

Asked by peterpov 1 unyaka odlule

Answered by peterpov 1 unyaka odlule

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Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferen… (funda kabanzi)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Asked by jlquinn 2 iminyaka edlule

Last reply by jonzn4SUSE 1 unyaka odlule

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I can't Download any photo from by firefox

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out… (funda kabanzi)

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Asked by KUJI8 1 unyaka odlule

Answered by KUJI8 1 unyaka odlule

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Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (funda kabanzi)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 1 unyaka odlule

Answered by Oliver Wilkes 1 unyaka odlule

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Can't import data from Chrome on Ubuntu

When I use the import feature on the bookmarks bar Firefox doesn't detect the Chrome browser. I get the following message: "No programs that contain bookmarks, history or… (funda kabanzi)

When I use the import feature on the bookmarks bar Firefox doesn't detect the Chrome browser. I get the following message: "No programs that contain bookmarks, history or password data could be found."

Asked by tomasantunes 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Ubuntu Mate 22.04.1 LTS, FF 108.0.2. config:sync says "Your browser is being managed by your organization."

The Subject says it. I have this line "Your browser is being managed by your organization." in Config under Sync. I am a private user so there is no organization. I wa… (funda kabanzi)

The Subject says it. I have this line "Your browser is being managed by your organization." in Config under Sync. I am a private user so there is no organization. I want to get rid of this.

I'm trying to troubleshoot why Google Chat will not sound an audible alert while Google Mail does. I can't find any settings that would affect this so naturally I suspect this organization line.

I'm using the Mozilla .deb and not the Ubuntu snap.

Thanks, John

Asked by neonjohn 1 unyaka odlule

Last reply by James 1 unyaka odlule